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Leading the Data Asset Management Team: CDO or Top Data Job?

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#EDW13 #dataed Peter Aiken, Ph.D. Founding Director, Data Blueprint @paiken Micheline Casey Principal, CDO, LLC @michelinecasey Your Presenters Leading the Data Asset Management Team: CDO or Top Data Job?
Transcript

#EDW13  #dataed  

Peter  Aiken,  Ph.D.Founding  Director,  Data  Blueprint

@paiken

Micheline  CaseyPrincipal,  CDO,  LLC

@michelinecasey

Your  Presenters

Leading  the  Data  Asset  Management  Team:  CDO  or  Top  Data  Job?

Copyright 2013 by Data Blueprint

Meet Your PresentersPeter Aiken, Ph.D.• Internationally recognized thought

leader in the data management field• 30 years of experience

Micheline Casey• Principal at CDO, LLC• First state Chief Data Officer for the

state of Colorado

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Copyright 2013 by Data Blueprint

Background

• CIO – From Information Officer to Infrastructure Officer

• Tsunami of data to be managed, integrated, and leveraged

• Integrated information economy– Shift from silo to 360 views– Circular information integration throughout ecosystem

(partners, customers, etc)– Point of touch information needs

• Analytics for innovation and sustained competitiveness– CMOs and CFOs developing siloed competency centers

3

Copyright 2013 by Data Blueprint

IT Disruption

4

Copyright 2013 by Data Blueprint

CIO Infrastructure Focus

Help DeskMobileDesktop

User N

eeds

Conne

ctivit

y

Networking Telephony

Back

End

Sys

.

VirtualizationCloud SupportData Centers

5

Copyright 2013 by Data Blueprint

Topical Agenda

• What is in a name/title?• Who are this individual’s peers?• Where does one obtain the requisite background to

qualify?• How does RACI (a responsibility assignment matrix) apply?• When does data influence IT development efforts?• Why are these issues not better understood?

6

How  should  we  think  about  the  role  of  the  CDO/TDJ?  What  should  that  role  have  responsibility  for  within  an  organiza@on?  Where  should  that  role  sit  in  the  organiza@on  chart?

Copyright 2013 by Data Blueprint

CDO Survey: Does your organization need a CDO?

7

1%

6%

8%

53%

7%

25%

No - our organizational data is not important enough to warrant this type of attention. No - our CIO is covering these responsibilities.

No - someone beside the CIO is covering these responsibilities.

Yes - but my organization is not there yet. We don't even have a data-focused corporate strategy. Yes - we are currently in the process of creating this position and/or hiring for it. Other - Please provide additional comments.

Copyright 2013 by Data Blueprint

Outline

8

• What is in a name/title?• Who are this individual's peers?• Where does one obtain the requisite background

to qualify?• How does RACI (a responsibility assignment

matrix) apply?• When does data influence IT development

efforts?• Why are these issues not better understood?

#EDW13  #dataed  

Copyright 2013 by Data Blueprint

The "Chief Officer" Title

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• Chief– The head or leader of an organized body of people; the person

highest in authority: the chief of police• Chief Risk Officer (CRO)

– Individual possessing the knowledge, skills, and abilities makes decisions and implements risk management

• Chief Medical Officer (CMO)– Responsible for organizational medical matters. The organization,

and the public, has similar expectations for any of chief officer – especially after Sarbanes-Oxley

• Chief Financial Officer (CFO)– Individual possessing the knowledge, skills, and abilities to be both

the final authority and decision-maker in organizational financial matters

[dictionary.com]

Copyright 2013 by Data Blueprint

What is the right role to lead data?• How does the organization not get overwhelmed with

logarithmic increases in data volumes, changing business models, colliding ecosystems, increasing regulation?

• Shift in perspective from data as an afterthought to strategic, analytic focus on leveraging data

• How does the organization stay nimble, agile, and responsive in light of this overwhelm?

• Job skill disconnect – how can you optimize the data for business opportunity if you’re not part of the business conversation?

10

Copyright 2013 by Data Blueprint

CDO Survey: Does your organization currently have a CDO or are you in the process of creating the position and/or hiring for it?

11

6% 4%

4%

68%

18% Yes, the individual reports/will report to the CIO.

Yes, the individual reports/will report to the business.

Yes, it is considered a joint business/IT role in terms of reporting. No, we are not in the process of hiring. We are not even thinking about it. Other - Please provide additional comments.

Copyright 2013 by Data Blueprint

Outline

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• What is in a name/title?• Who are this individual's peers?• Where does one obtain the requisite background

to qualify?• How does RACI (a responsibility assignment

matrix) apply?• When does data influence IT development

efforts?• Why are these issues not better understood?

#EDW13  #dataed  

Top  Opera

Copyright 2013 by Data Blueprint

TDJ Reporting

13

Top Job

Top Finance

Job

Top InformationTechnology

Job

Top Marketing

Job

ChiefData

Officer

• There is enough work to justify the function• There is not much talent

Data Governance Organization

Top Operations

Job

Copyright 2013 by Data Blueprint

CDO Organizational Alignment

Horizontal

Business Focus

EnterpriseSupports CXO’s with:• Business Strategy Data

Alignment• Governance• Policies• Processes and Tools

Breakdowns Silos, crosses lines of business

Ops CSU Sales Fin.Aligned with Business not the CIO

14

Copyright 2013 by Data Blueprint

Outline

15

• What is in a name/title?• Who are this individual's peers?• Where does one obtain the requisite background

to qualify?• How does RACI (a responsibility assignment

matrix) apply?• When does data influence IT development

efforts?• Why are these issues not better understood?

#EDW13  #dataed  

Copyright 2013 by Data Blueprint

CDO Survey: What key qualifications are necessary to be a successful CDO?

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88.5% 83.2%

66.4% 62.8% 61.1% 59.3% 59.3%

55.8% 51.3%

46.0% 44.3% 41.6%

38.9%

29.2%

0.0%$

50.0%$

100.0%$

Experience in operationalizing

Data Governance,

Data Stewardship and

Data Quality

Strong leadership and C-suite/board

communication skills

Expertise in creating and

deploying best practices and

methodologies

Experience in defining business

requirements for information

management projects

Extensive industry

knowledge, including

expertise at the intersection of risk and other

domains

Experience in leading major information

management programs in key business areas related to the

industry

Information management program life

cycle experience

Familiarity with Enterprise Metadata

Management (business and IT) and OMG

standards

Expertise in creating and

leading best of class business

and IT teams for information

management

Familiarity with process

modeling, semantic

modeling and data modeling

Familiarity in setting up and

supporting information

analytics teams

Familiarity with industry data

models

Expertise in business and IT

architecture, including

familiarity with leading

architectural standards such as TOGAF, FEA and/or Zachman

End-to-end data warehousing

program execution

knowledge and leadership

93.8% 85.8% 82.3% 82.3%

74.3% 72.6% 66.4%

54.9%

45.1% 38.9%

29.2%

0.0%$

50.0%$

100.0%$

Possess a balance of

technical skills, business

knowledge and people skills

Outstanding relationship building and

communication skills

Politically savvy

Leader and visionary

Team builder Understands privacy, data security, and

risk management

components of data

Understand core

information domains of

risk, industry knowledge,

product/service and customer

Can work with pure IT and information

management specialists to

bridge the information gap

SME in requisite

business side as well as

methodologies and practices

needed to effectively connect business

requirements to IT

Not too technical but

not a technical novice

Entrepreneurial

93.8% 85.8% 82.3% 82.3%

74.3% 72.6% 66.4%

54.9%

45.1% 38.9%

29.2%

0.0%$

50.0%$

100.0%$

Possess a balance of

technical skills, business

knowledge and people skills

Outstanding relationship building and

communication skills

Politically savvy

Leader and visionary

Team builder Understands privacy, data security, and

risk management

components of data

Understand core

information domains of

risk, industry knowledge,

product/service and customer

Can work with pure IT and information

management specialists to

bridge the information gap

SME in requisite

business side as well as

methodologies and practices

needed to effectively connect business

requirements to IT

Not too technical but

not a technical novice

Entrepreneurial

Copyright 2013 by Data Blueprint

CDO Survey: What key traits are necessary to be a successful CDO?

17

93.8% 85.8% 82.3% 82.3%

74.3% 72.6% 66.4%

54.9%

45.1% 38.9%

29.2%

0.0%$

50.0%$

100.0%$

Possess a balance of

technical skills, business

knowledge and people skills

Outstanding relationship building and

communication skills

Politically savvy

Leader and visionary

Team builder Understands privacy, data security, and

risk management

components of data

Understand core

information domains of

risk, industry knowledge,

product/service and customer

Can work with pure IT and information

management specialists to

bridge the information gap

SME in requisite

business side as well as

methodologies and practices

needed to effectively connect business

requirements to IT

Not too technical but

not a technical novice

Entrepreneurial

Copyright 2013 by Data Blueprint

Outline

18

• What is in a name/title?• Who are this individual's peers?• Where does one obtain the requisite background

to qualify?• How does RACI (a responsibility assignment

matrix) apply?• When does data influence IT development

efforts?• Why are these issues not better understood?

#EDW13  #dataed  

Copyright 2013 by Data Blueprint

CDO Survey: What capabilities does the CDO organization provide?

19

Copyright 2013 by Data Blueprint

CDO Primary Activities• Enterprise Data Strategy

– Supports enterprise business strategy, innovation, and revenue– Partnering with business leads to optimize and leverage enterprise data assets

• Owns Data Governance and Architecture– Enterprise data governance, including policies, processes, and standards– Enterprise information architecture– Policies, processes, and standards– Data security and IAM– Managing enterprise data team– Developing control points in SDLC and agile development processes

• Manages Legal, Compliancy, and Budget– Understands and works within national and international regulatory

environment– Procurement and Contracts– Funding and Budgeting

20

Copyright 2013 by Data Blueprint

CDO Activities

Budget & Funding Procurement & Contracts

Fina

ncial

s

Gover

nanc

e

Mult

iplier

Effe

ct Policies, Procedures & Standards

Data Team Mgmt. Regulatory Compliance

Agile & SDLC Control Points

Establish DG & DQ ProgramsEIA Asset Optimization

21

Stra

tegy

Copyright 2013 by Data Blueprint

RACI-aka Responsibility Assignment Matrix

• Responsible• Accountable (also approver or final approving authority)• Consulted (sometimes counsel)• Informed

22

Copyright 2013 by Data Blueprint

Outline

23

• What is in a name/title?• Who are this individual's peers?• Where does one obtain the requisite background

to qualify?• How does RACI (a responsibility assignment

matrix) apply?• When does data influence IT development

efforts?• Why are these issues not better understood?

#EDW13  #dataed  

(Version  +1)

Copyright 2013 by Data Blueprint

24

Create

Evolve

Common Organizational Data (and corresponding data needs requirements)

Systems Development

Activities

New Organizational Capabilities

(Version +1)

Future State

Designing for Evolution is Different than Creating New Systems

Results

Individual SDLC Effort

Copyright 2013 by Data Blueprint

Individual SDLC efforts make increasing use from IA

25

Requirements

Design

Implement

Requests

Individual SDLC Effort

Requirements

Design

Implement

Results

Requests

Result

Individual SDLC Effort

Requirements

Design

Implement

Requests

Organized system

metadata

Organized system

metadata

Organized system

metadata

Increasing scope and depth of information architecture utility

• Over time the:– Number of requests increase– Utility of the results increase– Amount of metadata contributed by

new systems development increases

Copyright 2013 by Data Blueprint

CDO Activities

Budget & Funding Procurement & Contracts

Fina

ncial

s

Gover

nanc

e

Mult

iplier

Effe

ct Policies, Procedures & Standards

Data Team Mgmt. Regulatory Compliance

Agile & SDLC Control Points

Establish DG & DQ ProgramsEIA Asset Optimization

26

Stra

tegy

- datablueprint.com 3/21/2013 © Copyright this and previous years by Data Blueprint - all rights reserved!27

New division of labor

IT OnlyShared with the business

Copyright 2013 by Data Blueprint

Outline

28

• What is in a name/title?• Who are this individual's peers?• Where does one obtain the requisite background

to qualify?• How does RACI (a responsibility assignment

matrix) apply?• When does data influence IT development

efforts?• Why are these issues not better understood?

#EDW13  #dataed  

Copyright 2013 by Data Blueprint

What do we teach business people about data?

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What percentage of them deal with it daily?

Copyright 2013 by Data Blueprint

What do we teach IT people about data?

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• 1 course– How to build a new

database– 80% of IT expenses

are used to improveexisting IT assets

• What impression doIT people get fromthis education?– Data is a technical

skill that is used to develop new databases• This is not the best way to educate IT and business people

about data - every organization's– Sole non-depleteable, non-degrading, durable, strategic asset

Copyright 2013 by Data Blueprint

Questions?

Submit your questions through the chat!

31

+ =

Copyright 2013 by Data Blueprint

Upcoming EventsApril Webinar:Unlock Business Value through Data GovernanceApril 9, 2013 @ 2:00 PM ET/11:00 AM PT

May Webinar:Demystifying Big DataMay 14, 2013 @ 2:00 PM ET/11:00 AM PT

Sign up here:• www.datablueprint.com/webinar-schedule • www.Dataversity.net

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Copyright 2013 by Data Blueprint

Infographic: The Rise of the CDO

33

Copyright 2013 by Data Blueprint

Infographic: The Rise of the CDO, cont’d

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