Date post: | 15-Jul-2015 |
Category: |
Business |
Upload: | goleansixsigmacom |
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What Is Waste?
• Waste is:
• “muda” in Japanese
• a strain on an organization’s time and resources
• doesn’t add value for the customer
• The more you can reduce Waste, the better
Seeing With New Eyes
“The real voyage of discovery consists not in seeking new lands but seeing with new eyes.” - Marcel Proust
Learning To See With New Eyes
• Process improvement requires us to look at our processes in a new way
• Organizations that use Lean Six Sigma have different conversations
• An example of this new view of work is The 8 Wastes tool
The 8 Wastes
Here is a chart of the 8 Wastes:
• A trick to memorize them is the acronym, “DOWNTIME.”
• Information, products, and services that are inaccurate or incomplete
• Errors that occur over and over
• Customer dissatisfaction in a process
• Entry errors that cause wrong actions
• Fixing paperwork that is not completely filled
Defects
• Making more, earlier, or faster
• Reply-all emails when it only pertains to a few
• Large batch sizes
• Printing 20 copies of a report but only need 3 people to look at
Overproduction
• Prevalent Waste and involves Waiting for man, machine, materials, or information
• Excessive Cycle Time
• High amount of Wait time vs. Work time
• Waiting for files or information
• Delays due to needing a signature
Waiting
• Not utilizing people’s experience, skills knowledge, or creativity
• Lack of empowerment
• Not utilizing employees’ brains
• Lack of suggestions
• “That’s not my job” attitude
• Lack of cross-training
Non-Utilized Talent
• Also known as Touches
• Unnecessary movement of materials around an organization
• Inefficient “Flow”
• Carrying large quantities in and out of storage
• Redundant movement of materials
• Moving equipment or files
• Sending emails between departments
Transportation
• Includes any materials or supplies in excess of the appropriate quantity at the appropriate time
• Purchasing excess Inventory
• Long Cycle Times for certain parts, or suppliers
• “Pack rat” mentality
• Risk of obsolescence
Inventory
• Any movement of people that does not add value to the product or service
• Inefficient workplace organization
• Inefficient placement of frequently used supplies, tools, etc.
• Opening up multiple software applications
• Clicking to get information
• Where are critical resources located?
• How far does the paperwork travel?
Motion
• Any effort that doesn’t add value to the product or service
• Re-work loops or work-arounds
• Redundant process steps
• Extra fields requiring unused information
• Multiple signatures
• Unnecessary completion of templates, forms, documents
Extra-Processing
Once Waste Is Identified
• What do you do?
• How can you:
• Eliminate?
• Simplify?
• Streamline?
• Minimize?
Start Improving Today.Get your free Lean Six Sigma Yellow Belt Training by visiting
goleansixsigma.com/free-lean-six-sigma-training/
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