California State University, Fresno About LEAD 2010-11 Tracks & Guest Speakers Who is eligible to attend? P r omot i n g Commu n i t y E n gagemen t & Un i v er si t y S u cces s L earning for E xcellence A nd D evelopment Learning for Excellence And Development ( LEAD) is a new Fresno State initiative, supported by the President’s Cabinet through its Strategic Planning Priorities of “Developing University Community” in the Strategic Plan for Excellence III: 2006-2011. LEAD’s objective is to provide the whole university with a LEAD encompasses the knowledge building and enhancement of skills sets in f ive tracks: • Track 1: Technology Development • Track 2: Customer Service • Track 3: Navigating T hrough Fresno State • Track 4: Essentials for Managers, Chairs & Work Leads • Track 5: Wellness@Work Most workshops are interactive and will engage participants in a variety of learning styles including presentations, case studies and discussion. A combination of external professionals and seasoned University content experts will facilitate the workshops. Guest speakers will also present on topics of interest to the campus as a part of LEAD. All Fresno State staff, administrators and faculty are eligible to attend the workshops and special events hosted by Human Resources as a part of the LEAD program. It should be noted that a very small number of workshops are limited to just managers or department chairs. Managers are encouraged to provide release time for their staff to attend workshops beneficial to their current or future positions. Additionally, staff members are responsible for following internal procedures when registering to attend either a LEAD workshop or a guest speaker’s presentation on campus. How to Locate Available Workshops & Register All of our registration activity is automated and on-line. Links to registration of all LEAD workshops may be found on the eTraining webpage located on the HR website at: www.csufresno.edu/hr/etraining. It’s easy to register through the “myfresnostate” portal. Is there a registration fee? There is no charge to any individual or department for participat ing in LEAD sponsored workshops or special events . LEAD is sponsored by the Department of Human Resources. Visit us at www.csufresno.edu/etraining/hr /index.shtml Certificates of Completion Current Fresno State employees are eligible to earn a LEAD certificate of recognition upon completion of the requirements for a single track or integrated tracks. Career Path Consulting Explore your personal goals for career development to formulate an action plan. This process can involve assessments, examining interests and strengths, and discovering strategies to move ahead. Call 278-4357 to meet individually with Dr. Nancy Petenbrink. comprehensive professional development program that will enhance knowledge and core competencies. This initiative is sponsored by the Department of Human Resources through the Wellness@Work and Education & Training Programs.
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California State University, Fresno
About LEAD
2010-11 Tracks & Guest Speakers
Who is eligible to attend?
Promoting Community Engagement & University Success
Learning for Excellence And Development
Learning for Excellence And Development (LEAD) is a new Fresno State initiative, supported by the President’s Cabinet through its Strategic Planning Priorities of “Developing University Community” in the Strategic Plan for Excellence III: 2006-2011.
LEAD’s objective is to provide the whole university with a
LEAD encompasses the knowledge building and enhancement of skills sets in five tracks:
• Track 1: Technology Development • Track 2: Customer Service • Track 3: Navigating Through Fresno State • Track 4: Essentials for Managers, Chairs & Work Leads • Track 5: Wellness@Work
Most workshops are interactive and will engage participants in a variety of learning styles including presentations, case studies and discussion. A combination of external professionals and seasoned University content experts will facilitate the workshops.
Guest speakers will also present on topics of interest to the campus as a part of LEAD.
All Fresno State staff, administrators and faculty are eligible to attend the workshops and special events hosted by Human Resources as a part of the LEAD program. It should be noted that a very small number of workshops are limited to just managers or department chairs.
Managers are encouraged to provide release time for their staff to attend workshops beneficial to their current or future positions. Additionally, staff members are responsible for following internal procedures when registering to attend either a LEAD workshop or a guest speaker’s presentation on campus.
How to Locate Available Workshops & RegisterAll of our registration activity is automated and on-line. Links to registration of all LEAD workshops may be found on the eTraining webpage located on the HR website at: www.csufresno.edu/hr/etraining. It’s easy to register through the “myfresnostate” portal.
Is there a registration fee?There is no charge to any individual or department for participating in LEAD sponsored workshops or special events.
LEAD is sponsored by the Department of Human Resources. Visit us at www.csufresno.edu/etraining/hr/index.shtml
Certificates of CompletionCurrent Fresno State employees are eligible to earn a LEAD certificate of recognition upon completion of the requirements for a single track or integrated tracks.
Career Path ConsultingExplore your personal goals for career development to formulate an action plan. This process can involve assessments, examining interests and strengths, and discovering strategies to move ahead. Call 278-4357 to meet individually with Dr. Nancy Petenbrink.
comprehensive professional development program that will enhance knowledge and core competencies. This initiative is sponsored by the Department of Human Resources through the Wellness@Work and Education & Training Programs.
Track 2Customer Service
Attend any of these modules to improve intercommunication skills in the workplace or earn a LEAD Certificate in Customer Service by attending any three. These workshops are open to all staff and administrators. Choose from the following instructor-led modules:
• Module 1 Time Management • Module 2 Dealing with Difficult People • Module 3 How to Give Exceptional Customer Service • Module 4 Social Media as a Business Tool
Track 5Wellness@Work
Learn healthy lifestyle habits by attending workshops sponsored by Wellness@Work. Earn your LEAD Certificate by attending any threeworkshops. Visit the website for current offerings at: www.csufresno.edu/eaw/programs/index.shtml
Staff Training and Recognition (STAR) DaySTAR Day is a new campus event to be held in late spring each year. It is an opportunity to engage staff and administrators in personal and professional development opportunities. The event will include a guest speaker, workshops, and a recognition ceremony for individuals who have earned certificates of completion of any of the LEAD tracks. In further celebration of staff recognition, STAR Day will include the annual service awards ceremony.
Track 3Essentials for Managers, Department Chairs & Work Leads
Attend any of these modules to enhance knowledge and skills in managing and leading or earn your LEAD Certificate in Essentials for Managers, Department Chairs & Work Leads by attending any three. These modules are limited to staff work leads, administrators and department chairs. Choose from the following instructor-led modules:
• Module 1 Performance Evaluations at Fresno State • Module 2 Performance Management: From Coaching to Discipline • Module 3 The Basics of Legal Influences in the Workplace • Module 4 Managing Leaves (FMLA, Maternity/Paternity, Personal, Worker’s Comp) • Module 5 Diversity and Campus Inclusion • Module 6 Leading through Ethical Decision making
Track 1Technology Development
Attend any of these modules to improve technological performance or earn your LEAD Certificate in Technology Development by attending any three. These workshops are open to all staff and administrators. Choose from the following instructor-led modules:
• Module 1 MS Word I • Module 2 MS Word II • Module 3 MS Excel I • Module 4 MS Excel II • Module 5 MS Power Point 2007 • Module 6 Website Design • Module 7 Advanced Zimbra
Track 4Navigating Through Fresno State
New and seasoned staff, administrators and faculty can attend any of these modules to learn about the various programs and services within the Fresno State community or earn your LEAD Certificate in Navigating Through Fresno State by attending any three. Choose from the following instructor-led modules:
• Module 1 All About Leaves • Module 2 Fresno State: At Your Service (On-Campus Services Include: Parking, Bookstore, Catering, etc.) • Module 3 Recruitment from A-Z (Includes EEO-Designee
Component)
• Module 4
Personal Safety Awareness
• Module 5
Student Records:
What’s FERPA &
Confidential or Not?
• Module 6
Procurement, Procard,
Printing and Copying
The Source: CSU Professional Development The System-wide Professional Development program provides options for al CSU employees to expand their job-related learning beyond campus offerings. Visit the CSU online website for more information www.thesource.calstate.edu
