GLMS – Global Learning Management System

Learning Transformation Program

23th Feb 2011

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In this Session

d Day1

1. HSBC Global LMS

2. The SumTotal Learning Management System

3. LMS Users – Roles and Permissions

4. The Course Catalogue

5. Learning Activity Management

Day 2

1. Learning Content through Integration

2. The Testing & Assessment system - Workflow

3. Skillsoft & WebEx Integration

4. LMS Reporting

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GLMS

• Learning Platform was globally served by 11 different LMS’s.

• With a vision to have a Centralized learning platform, in view of many business objectives, a Global LMS has been implemented.

• A SumTotal Product Customized by HSBC

• Interface to GHRS and Active Directory

• Assessment & Testing System

• Reporting System

• LCMS

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GLMS

1. LMS Database – GHRS feed – DSU loads

2. Interface to Active Directory

3. Training History Migration – TMU

4. Activity fields Mapping – Regional LMS’s

5. Learning Activity Structures

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The SumTotal Learning Management System

All users will authenticate to LMS via their CWD desktop logon (via single sign on) via links on their

MyHR desktop page

Learner Mode• Quick Launch• Taking Learning• Manage Training

Manager Mode• Manage Training of his Workgroup• Develop and manage learning development plans

Administrator Mode• Training Coordination• Profile Setup

Instructor Mode• Providing ILT Course

Report Manager Mode – View, Organize, Print, Publish learning dataPUBLIC

User Permission lists

The Course Catalogue

Learning Resources

Creating and Working with Learning Activities

Registration and Activity Rosters

System Notifications - Learning

SumTotal System and Learning Management

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LMS

• Learning Content through Integration• The Testing & Assessment system - Workflow• Skillsoft & WebEx Integration• LMS Reporting

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LMS – Learning Content through Integrations

• Question Mark The Testing & Assessment System

• SkillSoft Catalogue Integration

• WebExLearners to join meetings and training events To make a recording of a WebEx event available as a learning activity

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Question MarkQuestion Mark LMSLMS

Create Assessment

Publish to LMSMake assessment available

to learner

Learner Launches Assessment

Assessment Delivered

Completes AssessmentResults returned to

LMS

Analysis of ResultsAnalysis of Results

The Testing & Assessment System

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The Testing & Assessment System - Workflow

Launch URL: http://xxxxxxxxxx= 16 digit UID

Launch Method: Question Mark Perception AICC

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LMS Catalogue with Skill soft Catalogue Integrated

- Skillsoft Catalogue Integration- Monthly Catalogue updates reflected- Learner Records and Training History

LMS - WebEx

Virtual ClassroomProviding Playback recorded sessions within the system

- Setup and conduct meetings - Participate in WebEx meetings and training sessions from within LMS - Record completion details

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LMS - Reporting

• Providing strategic reporting across the group using the Report Manager provided by the LMS vendor

• SSRS – RM – To plan and forecast the Training

Reporting Classification

1. Operational Reporting (Administrative)2. Analytical Reporting3. Compliance Reporting (Managerial)4. Evaluation Reporting5. T & A Reporting

Validation of Report Data based on the specific Report Criterion.

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Reporting - Testing

• User Fields and Activity Fields

• Multiple Datasets, Calculated Fields, Registration Data

• ETL process - Customizations

• Report Testing

– Report Criteria Analysis– Verify technical aspects (Sort, Launch, Export)– Test Data Setup– Functional Testing of Reports

Examples:

• Activity Structures• Assignment Data• Registration Data• Assessment Data

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GLMS Testing Concluded

• SumTotal Vanilla System SAT Testing

• Question Mark SAT

• HSBC GLMS SIT and UAT with Integrations

• Reporting Phase 1, Phase 2, Phase 2.1 are Live comprising nearly 43 reports of 5 categories

Thank You!

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Presenter’s Name: Ashwini Poloju

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