ERP Systems Planning , Design & Implementation

ERP Planning

• Process or Approach• Integration of Departments• Efficient Production, Service & delivery• Profits for the Company

ERP Design

• Modular Design• Add or reconfigure Module• Data Integrity

ERP Design Challenges

• Unfriendly User Interface• Selling of System • Ease of Use• High Cost

ERP Implementation

• Successful roll out• Achievement of objectives• Smooth Transition• Desired results

ERP Data Input

ERP Input

• Reengineering Org. Processes• Impact on ERP Systems• Seamless Planning required

ERP Input

• Impact by Data Inputo Who Does Input?o Where Input is Done?o How Often?o Quality.

ERP Input

• Significant Areas to Considero Emerging Issues, Resistanceo Build Support for Inputso Facilitation Model Developmento Understanding development

ERP Input

• Sources of Benefits & Costs due to Data Inputo Gather Data Onceo Gather More Datao Gather at One Placeo Gather where Generatedo Gather with Process Focus

ERP Input

• Gather Data Onceo Lower Costo Users on Same Pageo Lower Updating Costo Data Alignmento Reduction in Clerical worko Resistance by Clerical Staffo Incorrect Data detection problem

ERP Input

• Gather More Datao Cost Efficiencyo Decision Making Benefits

ERP Input

• Gather at One Placeo No Intermediaries (Paperless)o Limited Experience workers (Computer Operating)

ERP Input

• Gather where Generatedo More Accuracyo Pass through No Layers of Managemento Additional Trainingo Personnel Inputso Influencingo Quality of Data

ERP Input

• Gather with Process Focuso Legacy Systemso Functional Basedo ERP systems -Cross Functional Basedo Broader based Model of Firmo Too many Screenso Tensiono Benefits of Changeo Disruption due to Change

ERP Output Capabilities

ERP Output

• ERP Capabilities (Reporting & Query)• ERP In capabilities (if not sufficient reporting)• ERP Portals

ERP Output

• ERP Capabilities (Reporting & Query)o ERP Reportso Database Queries

ERP Output

• ERP Reportso Standard Reportso Standard Decision Making Processo Particular Module of interest

ERP Output

• Database Querieso ERP Query Capabilitieso DB Query Capabilitieso Transaction Processeso More queries – System Overloaded

ERP Output

• ERP In capabilities (if not sufficient reporting)o Customized Reportso Intranetso Data Warehouses

ERP Output

• Customized Reportso Data Availability for Decision Changeo Specific Decision makingo Can be Costly (due to system up gradation)

ERP Output

• Intranetso Access to Occasional & Casual userso Easy format

ERP Output

• Data Warehouseso Facilitation in Report Generationo Clearing house (Upstream & Down stream)o Physical or Virtualo DB in Multiple locations.o Real Time mannero Knowledge Discovery ( Statistical & AI)

ERP Output

• ERP Portalso Website (Internet or Intranet)o News & Informationo Two versions (Desktop & Web server)

Case Study • Quantum’s Virtual Data Warehouse (Pg #

68-72) - Home Assignment