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Lecture Notes in Business Information Processing 141 For further volumes: http://www.springer.com/series/7911 Series Editors Wil van der Aalst Eindhoven Technical University, The Netherlands John Mylopoulos University of Trento, Italy Michael Rosemann Queensland University of Technology, Brisbane, Qld, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA
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Page 1: Lecture Notes in Business Information Processing 141978-3-642-40654... · 2017. 8. 29. · Feliz Gouveia Portugal Organization IX. Luis Borges Gouveia Portugal Virginie Govaere France

Lecture Notesin Business Information Processing 141

For further volumes:http://www.springer.com/series/7911

Series Editors

Wil van der AalstEindhoven Technical University, The Netherlands

John MylopoulosUniversity of Trento, Italy

Michael RosemannQueensland University of Technology, Brisbane, Qld, Australia

Michael J. ShawUniversity of Illinois, Urbana-Champaign, IL, USA

Clemens SzyperskiMicrosoft Research, Redmond, WA, USA

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José Cordeiro • Leszek A. MaciaszekJoaquim Filipe (Eds.)

Enterprise InformationSystems

14th International Conference, ICEIS 2012Wroclaw, Poland, June 28–July 1, 2012Revised Selected Papers

123

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EditorsJosé CordeiroJoaquim FilipeInstitute for Systems and Technologies

of Information, Controland Communication

SetúbalPortugal

and

Instituto Politécnico de SetúbalSetúbalPortugal

Leszek A. MaciaszekWroclaw University of EconomicsWroclawPoland

and

Macquarie UniversitySydneyAustralia

ISSN 1865-1348 ISSN 1865-1356 (electronic)ISBN 978-3-642-40653-9 ISBN 978-3-642-40654-6 (eBook)DOI 10.1007/978-3-642-40654-6Springer Heidelberg New York Dordrecht London

Library of Congress Control Number: 2013950735

� Springer-Verlag Berlin Heidelberg 2013This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the materialis concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting,reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval,electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafterdeveloped. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysisor material supplied specifically for the purpose of being entered and executed on a computer system, for exclusiveuse by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under theprovisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use mustalways be obtained from Springer. Permissions for use may be obtained through RightsLink at the CopyrightClearance Center. Violations are liable to prosecution under the respective Copyright Law.The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does notimply, even in the absence of a specific statement, that such names are exempt from the relevant protective lawsand regulations and therefore free for general use.While the advice and information in this book are believed to be true and accurate at the date of publication, neitherthe authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that maybe made. The publisher makes no warranty, express or implied, with respect to the material contained herein.

Printed on acid-free paper

Springer is part of Springer Science+Business Media (www.springer.com)

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Preface

The present book includes extended and revised versions of a set of selected papersfrom the 14th International Conference on Enterprise Information Systems (ICEIS2013), held in Wroclaw, Poland, during June 28–July 1, 2012 and co-organized by theWroclaw University of Economics. The conference was sponsored by the Institute forSystems and Technologies of Information, Control and Communication (INSTICC),held in cooperation with the Association for Advancement of Artificial Intelligence(AAAI), the Institute of Electronics Information and Communication Engineers (IE-ICE), the IEICE Special Interest Group on Software Interprise Modelling (SWIM), theAssociation for Computation Machinery (ACM), the ACM Special Interest Group onManagement Information Systems (SIGMIS), and the ACM Special Interest Group onComputer Human Interaction.

The conference was organized in six simultaneous tracks: ‘‘Databases and Infor-mation Systems Integration, Artificial Intelligence and Decision Support Systems,Information Systems Analysis and Specification, Software Agents and InternetComputing, Human–Computer Interaction, and Enterprise Architecture’’. The book isbased on the same structure.

ICEIS 2012 received 299 paper submissions, from 49 countries and districts on allcontinents. From these, after a blind review process, only 28 were accepted as fullpapers, of which 25 were selected for inclusion in this book, based on the classifi-cations provided by the Program Committee. The selected papers reflect state-of-the-art research work that is often oriented towards real world applications and highlightsthe benefits of Information Systems and Technology for industry and services, thusmaking a bridge between the academia and the enterprise worlds. These high qualitystandards will be maintained and reinforced at ICEIS 2013, to be held in Angers,France, and in future conferences.

Furthermore, ICEIS 2012 included 5 plenary keynote lectures given by SchahramDustdar (Vienna University of Technology, Austria), Dimitris Karagiannis (Universityof Vienna, Austria), Steffen Staab (University of Koblenz-Landau, Germany), PericlesLoucopoulos (Loughborough University, UK), and Yannis Manolopoulos (AristotleUniversity, Greece). We would like to express our appreciation to all of them and inparticular, to those who took the time to contribute a paper to this book.

On behalf of the conference Organizing Committee, we would like to thank allparticipants. First of all the authors, whose quality work is the essence of the con-ference and the members of the Program Committee, who helped us with their

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expertise and diligence in reviewing the papers. Also we all know, producing aconference requires the effort of many individuals. We also wish to thank all themembers of our Organizing Committee, whose work and commitment wereinvaluable.

March 2012 José CordeiroLeszek A. Maciaszek

Joaquim Filipe

VI Preface

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Organization

Conference Chair

Joaquim Filipe Polytechnic Institute of Setúbal/INSTICC Portugal

Program Co-chairs

José Cordeiro Polytechnic Institute of Setúbal/INSTICCPortugal

Leszek A. Maciaszek Wroclaw University of EconomicsPoland/Macquarie University * SydneyAustralia

Alfredo Cuzzocrea ICAR-CNR and University of CalabriaItaly

Organizing Committee

Helder Coelhas INSTICC PortugalAndreia Costa INSTICC PortugalPatrícia Duarte INSTICC PortugalBruno Encarnação INSTICC PortugalLiliana Medina INSTICC PortugalRaquel Pedrosa INSTICC PortugalVitor Pedrosa INSTICC PortugalDaniel Pereira INSTICC PortugalCláudia Pinto INSTICC PortugalSusana Ribeiro INSTICC PortugalJosé Varela INSTICC PortugalPedro Varela INSTICC Portugal

Senior Program Committee

Balbir Barn UKAlbert Cheng USAJan Dietz The NetherlandsSchahram Dustdar AustriaAntónio Figueiredo PortugalMichel Léonard SwitzerlandKecheng Liu UK

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Pericles Loucopoulos UKAndrea de Lucia ItalyYannis Manolopoulos GreeceMasao Johannes Matsumoto JapanAlain Pirotte BelgiumKlaus Pohl GermanyMatthias Rauterberg The NetherlandsColette Rolland FranceNarcyz Roztocki USAAbdel-Badeeh Mohamed Salem EgyptBernadette Sharp UKAlexander Smirnov Russian FederationRonald Stamper UKMerrill Warkentin USA

Program Committee

Miguel Angel Martinez Aguilar SpainPatrick Albers FranceRainer Alt GermanyVasco Amaral PortugalAndreas S. Andreou CyprusWudhichai Assawinchaichote ThailandCecilia Baranauskas BrazilSenén Barro SpainRémi Bastide FranceBernhard Bauer GermanyLamia Hadrich Belguith TunisiaJorge Bernardino PortugalFelix Biscarri SpainOliver Bittel GermanyDanielle Boulanger FranceJean-Louis Boulanger FrancePeter Busch AustraliaMiguel Calejo PortugalCoral Calero SpainLuis M. Camarinha-Matos PortugalOlivier Camp FranceRoy Campbell USAGerardo Canfora ItalyManuel Isidoro Capel-Tuñón SpainAngélica Caro ChileJose Jesus Castro-schez SpainLuca Cernuzzi Paraguay

VIII Organization

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Sergio de Cesare UKMing-Puu Chen TaiwanShiping Chen AustraliaShu-Ching Chen USAMax Chevalier FranceWitold Chmielarz PolandDaniela Barreiro Claro BrazilCesar Collazos ColombiaJose Eduardo Corcoles SpainKarl Cox UKSharon Cox UKAlfredo Cuzzocrea ItalyMaria Damiani ItalyVincenzo Deufemia ItalyKamil Dimililer CyprusJosé Javier Dolado SpainDulce Domingos PortugalCésar Domínguez SpainMing Dong ChinaJuan C. Dueñas SpainHans-Dieter Ehrich GermanyJoão Faria PortugalAntonio Fariña SpainJamel Feki TunisiaAntonio Fernández-Caballero SpainEdilson Ferneda BrazilMaria João Silva Costa Ferreira PortugalPaulo Ferreira PortugalFilomena Ferrucci ItalyRita Francese ItalyBogdan Franczyk GermanyAna Fred PortugalLixin Fu USAMariagrazia Fugini ItalyJose A. Gallud SpainMatjaz Gams SloveniaMaria Ganzha PolandJuan Garbajosa SpainMouzhi Ge GermanyMarcela Genero SpainJoseph Giampapa USARaúl Giráldez SpainPascual Gonzalez SpainRobert Goodwin AustraliaFeliz Gouveia Portugal

Organization IX

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Luis Borges Gouveia PortugalVirginie Govaere FranceJanis Grabis LatviaMaria Carmen Penadés Gramaje SpainSven Groppe GermanyWieslawa Gryncewicz PolandNuno Guimarães PortugalMaki K. Habib EgyptYaakov Hacohen-Kerner IsraelSylvain Hallé CanadaSlimane Hammoudi FranceWahab Hamou-Lhadj CanadaChristian Heinlein GermanyMarkus Helfert IrelandSuvineetha Herath USAOrland Hoeber CanadaWladyslaw Homenda PolandJun Hong UKWei-Chiang Hong TaiwanMiguel J. Hornos SpainKai-I Huang TaiwanAkram Idani FranceMarta Indulska AustraliaFrançois Jacquenet FranceArturo Jaime SpainMarijn Janssen The NetherlandsWassim Jaziri TunisiaPaul Johannesson SwedenJan Jürjens GermanyMichail Kalogiannakis GreeceNikos Karacapilidis GreeceNikitas Karanikolas GreeceStamatis Karnouskos GermanyAndrea Kienle GermanyMarite Kirikova LatviaAlexander Knapp GermanyFotis Kokkoras GreeceRyszard Kowalczyk AustraliaJohn Krogstie NorwaySubodha Kumar USARob Kusters The NetherlandsHalina Kwasnicka PolandAlain Leger FranceKauko Leiviskä FinlandDaniel Lemire Canada

X Organization

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Da-Yin Liao USALuis Jiménez Linares SpainPanos Linos USAStephane Loiseau FranceJoão Correia Lopes PortugalMaria Filomena Cerqueira de Castro Lopes PortugalMaría Dolores Lozano SpainMiguel R. Luaces SpainAndré Ludwig GermanyVicente Luque-Centeno SpainMark Lycett UKLukasz Lysik PolandCristiano Maciel BrazilRita Suzana Pitangueira Maciel BrazilMirko Malekovic CroatiaNuno Mamede PortugalPaolo Maresca ItalyPierre Maret FranceTiziana Margaria GermanyFarhi Marir UKHerve Martin FranceMaria João Martins PortugalKatsuhisa Maruyama JapanViviana Mascardi ItalyDavid Martins de Matos PortugalWolfgang Mayer AustraliaJavier Medina SpainJerzy Michnik PolandLuo Ming SingaporeMichele Missikoff ItalyGhodrat Moghadampour FinlandPascal Molli FranceLars Mönch GermanyValérie Monfort TunisiaFrancisco Montero SpainCarlos León de Mora SpainPaula Morais PortugalFernando Moreira PortugalHaralambos Mouratidis UKPietro Murano UKAna Neves PortugalMatthias Nickles GermanyAnn Nosseir EgyptJose Angel Olivas SpainDavid Olson USA

Organization XI

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Mehmet Orgun AustraliaAndrés Muñoz Ortega SpainSamia Oussena UKSietse Overbeek The NetherlandsTansel Ozyer TurkeyClaus Pahl IrelandMarcin Paprzycki PolandJosé R. Paramá SpainEric Pardede AustraliaViviana Patti ItalyLoris Penserini ItalyMassimiliano Di Penta ItalyLaurent Péridy FranceDana Petcu RomaniaYannis A. Phillis GreeceJosef Pieprzyk AustraliaSelwyn Piramuthu USAJosé Pires PortugalLuís Ferreira Pires The NetherlandsGeert Poels BelgiumMichal Polasik PolandSrini Ramaswamy IndiaT. Ramayah MalaysiaPedro Ramos PortugalMarek Reformat CanadaFrancisco Regateiro PortugalHajo A. Reijers The NetherlandsUlrich Reimer SwitzerlandMarinette Revenu FranceNuno de Magalhães Ribeiro PortugalDebbie Richards AustraliaMichele Risi ItalyDavid Rivreau FranceAlfonso Rodriguez ChileDaniel Rodriguez SpainPilar Rodriguez SpainOscar Mario Rodriguez-Elias MexicoErik Rolland USAJose Raul Romero SpainDavid G. Rosado SpainGustavo Rossi ArgentinaArtur Rot PolandFrancisco Ruiz SpainRoberto Ruiz SpainBelen Vela Sanchez Spain

XII Organization

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Luis Enrique Sánchez SpainManuel Filipe Santos PortugalJurek Sasiadek CanadaAndrea Schaerf ItalyDaniel Schang FranceSissel Guttormsen Schär SwitzerlandIsabel Seruca PortugalJianhua Shao UKHossein Sharif UKAlberto Silva PortugalSean Siqueira BrazilSpiros Sirmakessis GreeceHala Skaf-molli FranceChantal Soule-Dupuy FranceJosé Neuman de Souza BrazilMartin Stanton UKChris Stary AustriaDick Stenmark SwedenStefan Strecker GermanyVijayan Sugumaran USAHiroki Suguri JapanLily Sun UKRaj Sunderraman USAJerzy Surma PolandGion K. Svedberg SwedenRyszard Tadeusiewicz PolandVladimir Tarasov SwedenArthur Tatnall AustraliaSotirios Terzis UKClaudine Toffolon FranceTheodoros Tzouramanis GreeceAthina Vakali GreeceJosé Ângelo Braga de Vasconcelos PortugalMichael Vassilakopoulos GreeceChristine Verdier FranceFrançois Vernadat FranceMaria Esther Vidal VenezuelaAurora Vizcaino SpainBing Wang UKDariusz Wawrzyniak PolandHans Weghorn GermanyHans Weigand The NetherlandsGerhard Weiss The NetherlandsGraham Winstanley UKWita Wojtkowski USA

Organization XIII

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Viacheslav Wolfengagen Russian FederationAndreas Wombacher The NetherlandsRobert Wrembel PolandStanislaw Wrycza PolandMin Wu USAWen-Yen Wu TaiwanMudasser Wyne USAHaiping Xu USASadok Ben Yahia TunisiaLili Yang UKPing Yu AustraliaYugang Yu The NetherlandsWei Zhou FranceEugenio Zimeo ItalyLin Zongkai China

Auxiliary Reviewers

Ankica Barisic PortugalBruno Barroca PortugalGabriele Bavota ItalyPaulo Carreira PortugalJan Claes BelgiumRui Domingues PortugalJessica Diaz Fernandez SpainDaniel Lopez Fernnadez SpainRodrigo Garcia-Carmona SpainLaura Sánchez González SpainKrzysztof Kania PolandSandra Lovrencic CroatiaPaloma Cáceres García de Marina SpainLuã Marcelo Muriana BrazilDavid Musat ItalyÁlvaro Navas SpainAnnibale Panichella ItalyIgnazio Passero ItalyJonas Poelmans BelgiumHércules Antonio do Prado BrazilAbdallah Qusef ItalyFederica Sarro ItalyMarkus Schatten CroatiaClaudio Schifanella ItalyDiego Seco Spain

XIV Organization

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Invited Speakers

Schahram Dustdar Vienna University of Technology, AustriaDimitris Karagiannis University of Vienna, AustriaSteffen Staab University of Koblenz-Landau, GermanyPericles Loucopoulos Loughborough University, UKYannis Manolopoulos Aristotle University, Greece

Organization XV

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Contents

Invited Papers

An Engineering Approach for the Design of HybridModelling Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Dimitris Karagiannis and Margit Schwab

Requirements Engineering for Emergent Application Software . . . . . . . . 18Pericles Loucopoulos

Blog Preservation: Current Challenges and a New Paradigm . . . . . . . . . . 29Vangelis Banos, Nikos Baltas, and Yannis Manolopoulos

Databases and Information Systems Integration

Social Information Systems: Agility Without Chaos . . . . . . . . . . . . . . . . 55Marc Quast, Mark J. Handel, Jean-Marie Favre, and Jacky Estublier

Finding Semi-Automatically a Greatest Common Model Thanksto Formal Concept Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Bastien Amar, Abdoulkader Osman Guedi, Andre Miralles,Marianne Huchard, Therese Libourel, and Clementine Nebut

Advanced Product Lifecycle Management by IntroducingDomain-Specific Service Buses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Stefan Silcher, Max Dinkelmann, Jorge Minguez,and Bernhard Mitschang

Matcher Composition Methods for Automatic Schema Matching . . . . . . 108Daniel Nikovski, Alan Esenther, Xiang Ye, Mitsuteru Shiba,and Shigenobu Takayama

An SNMP Filesystem in Userspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Rui Pedro Lopes, Tiago Pedrosa, and Luis Pires

Exploring Similarity Relations According to Different Contextsin Mining Generalized Association Rules . . . . . . . . . . . . . . . . . . . . . . . . 137

Rodrigo Moura Juvenil Ayres and Marilde Terezinha Prado Santos

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Artificial Intelligence and Decision Support Systems

Models for Human Computer Interaction in Scheduling Applications . . . 155Anna Prenzel and Georg Ringwelski

Combining Learning Algorithms: An Approach to Markov DecisionProcesses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Richardson Ribeiro, Fabio Favarim, Marco A. C. Barbosa,Alessandro L. Koerich, and Fabrıcio Enembreck

Information Systems Analysis and Specification

Building Domain-Specific Modeling Languages for Frameworks . . . . . . . 191Matheus C. Viana, Rosangela A. D. Penteado,and Antonio F. do Prado

Locating and Correcting Software Faults in Executable CodeSlices via Evolutionary Mutation Testing . . . . . . . . . . . . . . . . . . . . . . . . 207

Pantelis Stylianos Yiasemis and Andreas S. Andreou

Towards a Leaner Evaluation Process: Application to ErrorCorrection Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Arnaud Renard, Sylvie Calabretto, and Batrice Rumpler

Using Information Visualization and Text Mining to Facilitatethe Conduction of Systematic Literature Reviews . . . . . . . . . . . . . . . . . . 243

Sandra Fabbri, Elis Hernandes, Andre Di Thommazo,Anderson Belgamo, Augusto Zamboni, and Cleiton Silva

Accelerating Crosscutting Framework Reuse Using a Model-BasedApproach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Thiago Gottardi, Oscar Pastor Lopez, and Valter Vieira de Camargo

Large-Scale Enterprise Systems: Changes and Impacts . . . . . . . . . . . . . . 274Wen Chen, Asif Iqbal, Akbar Abdrakhmanov, Jay Parlar, Chris George,Mark Lawford, Tom Maibaum, and Alan Wassyng

Software Agents and Internet Computing

Bringing Diversity to Recommendation Lists: An Analysis of thePlacement of Diverse Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Mouzhi Ge, Dietmar Jannach, and Fatih Gedikli

XVIII Contents

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Time Efficiency of Point-of-Sale Payment Methods: Empirical Resultsfor Cash, Cards and Mobile Payments . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Michal Polasik, Jakub Gorka, Gracjan Wilczewski, Janusz Kunkowski,Karolina Przenajkowska, and Natalia Tetkowska

Human–Computer Interaction

User-Centric Data Integration with the MappingAssistant . . . . . . . . . . . 323Heiner Stuckenschmidt, Jan Noessner, and Faraz Fallahi

Introducing New Technology in Educational Contexts: Schoolsas Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

Elaine C. S. Hayashi, M. Cecılia Martins,and M. Cecılia C. Baranauskas

Values and Cultural Aspects in Design: Artifacts for MakingThem Explicit in Design Activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358

Roberto Pereira, Samuel Bastos Buchdid,and M. Cecılia C. Baranauskas

Composing Interface Demonstrations Automaticallyfrom Usage Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376

Tamara Babaian and Wendy Lucas

Measuring Users’ Emotions with a Component-Based Approach . . . . . . 393Rogerio Aparecido Campanari Xavier and Vania Paula de Almeida Neris

Pragmatic Aspects of Collaborative Problem Solving:Towards a Framework for Conceptualizing Dynamic Knowledge . . . . . . 410

Rodrigo Bonacin, Heiko Hornung, Julio Cesar Dos Reis,Roberto Pereira, and M. Cecılia C. Baranauskas

Enterprise Architecture

Formalizing Meta Models with FDMM: The ADOxx Case . . . . . . . . . . 429Hans-Georg Fill, Timothy Redmond, and Dimitris Karagiannis

Contents XIX

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The Enterprise Architecture Body of Knowledge as anEvolving Discipline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452

Hadi Kandjani and Peter Bernus

A Literature Review of Business/IT Alignment Strategies . . . . . . . . . . . . 471Lerina Aversano, Carmine Grasso, and Maria Tortorella

Author Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489

XX Contents


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