LegalTech® New York January 30 – February 1, 2012 Six New Technologies You Should Know About.

LegalTech® New York January 30 – February 1, 2012

Six New Technologies You Should Know About

Speakers

• Scott Christensen, Edwards Wildman Palmer LLP

• Jim McCue, Rodey Law Firm • Mark Brophy, Rogers Townsend and Thomas • David Michel, Burr & Forman • Marcus Bluestein, Kraft & Kennedy, Inc. • Eric Hunter, Bradford & Barthel

LegalTech® New York 2012 2

The Role of the Cloud in Your DR/BC Planning:

Scott Christensen

Director of Technology – US

Edwards Wildman Palmer LLP


Cloud Computing

• Traditional Uses– SaaS– PaaS– IaaS

• RaaS (Recovery as a Service)


DR Goals

• A copy of data is available• Systems/infrastructure available to host

access to data• Scaled: one or more systems• Cost effective• Simple to test and execute


Cloud Computing: Definition

• "cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction.“– National Institute of Standards & Technology - 10/2011


5 Essential Characteristics

• On-demand self-service• Rapid elasticity• Resource pooling• Broad network access• Measured serviceHmmm...“sounds a lot like server virtualization…”


What to look for

• Disk based onsite snapshot/backup. Often appliance based. Live usable copy on site.

• Data replicated to cloud-based storage• Potential to simplify/replace existing

backup/replication systems• Virtual server infrastructure available on demand• Consultative assistance in testing


Case Study/Examples

• Size matters• Consumer vs. Enterprise products


Expansion of Video Conferencing Beyond the

Conference Room:

Jim McCue

Information Systems Manager

Rodey Law Firm


Track sponsored by ILTA

• Conference• Regional Meetings• Webinars• E-groups• White Papers/Surveys• www.iltanet.org


Expansion of Video Conferencing Beyond the

Conference Room


Mobile Video Conferencing

• Personal Drivers:– Consumerization of IT

• Business Drivers:– Attorney time– Client restrictions on travel – Recruiting– Increased attorney portability– Adoption rate of VC in legal– Mobile devices supporting VC


VC Adoption rate:2011 ILTA Tech Survey


Room for growth


Mobile Video Devices

• IOS: iPhone 4, iPad 2, iPod Touch

• Androids

• Blackberry Playbook

• Windows Phone Devices


Proprietary Video Conferencing Solutions

• Skype: – Desktops– IOS: iPhone 4, iPad 2, iPod Touch 4th generation– Androids

• Samsung Google Nexus S, HTC Desire S, Sony Ericsson Xperia Neo, Sony Ericsson Xperia Pro, HTC Thunderbolt

– Integration with Lync?

• FaceTime:– iPhone 4, iPad 2, iPod Touch

• Blackberry Video Chat:– Blackberry Playbook


Business Grade Mobile Video Conferencing?

• Business Grade Requirements– Support client/server – Interoperable with Conference Room VC– Client:

• Multiple device support• Consistent experience• Good viewing experience

– Server• SIP and H323 call signaling• Nat/firewall traversal• Handle latency and jitter to clients


Business Grade Video Conferencing Solutions

• Polycom– Clients:

• Windows, Mac: CMA Desktop• Mobile Devices: Polycom RealPresence Mobile

– iPad2– Androids (Motorola Xoom, Samsung Galaxy Tab 10.1)

– Server: Polycom RealPresence VC systems

• Tandberg– Cisco Cius: Android Tablet– Cisco Jabber Video for Telepresence (Movi) for IOS?

• PC and Mac right now



• Microsoft Lync– Damaka Xync – Windows Mobile, Android, IOS– Lync 2010 for iPad – no video yet

• Third Party– Blue Jeans Network:

• Bluejeans.com• Bridge Skype, Google Talk and H.323 room systems



• Lifesize ClearSea– Clients:

• Windows/Mac• iOS • Droids

– Server:• Hardware appliance• Vmware appliance• Cloud option

– Features: • 720p video• Host 3 participants from device• Per port server license


ClearSea Network Diagram


Putting the pieces together?

• Design for lack of endpoint control– Endpoints will vary– Reliability and bandwidth vary, stick with Wi-Fi– Server controls QOS

• Merging of consumer based and corporate apps/equipment

• Integrating with proprietary solutions?• Skype• FaceTime• Blackberry Video Chat?


Next Generation VPNs:

Mark Brophy

Director of IT

Rogers Townsend & Thomas, PC


Next Generation VPN’s Zero Configuration Hardware

Past challenges with VPN was that nearly most were software solutions prone to the same challenges as other software on a computer. •Resource competition on the pc.•Driver and hardware compatibility.•Often required elevated privileges to run.•Different versions of software for different OS.•Less support for vendors not base out of Washington. •Required user to initiate the connection. User education.•Education of support staff for use of VPN software.


Next Generation VPN’s Zero Configuration Hardware

Yes there is Citrix/TS but it has never been 100% the desktop or office

replacement for fulltime workers outside of the office.

•Applications not supported on TS/Citrix (especially now that TS is 64bit only).

•Multiple user environment resource issues.

•General challenges supporting Citrix/TS environments.

(External device issues such as printers & scanners on clients)

•Multiple licensing costs (CALS).

VDI addresses many of these issues, but costs are just transferred from one

bucket to another and can even add to complexity in some environments.

Solution is still very software dependent and doesn’t address those concerns.


Astaro RED (now Sophos)

• Astaro RED (Remote Ethernet Device) is a comprehensive security gateway device which does not require local setup or technical skills at the remote site.

• The configuration is completed at the central office and is automatically distributed to all Astaro RED appliances.

• Scalable. Allows for mass roll-out scenarios and unrestricted amount of users per device.

• Only limited to the power of the hardware.• Allows for the enforcement of network security policies.• Zero configuration done onsite. Nothing to tamper with.• Ties to Astaro Secure Gateway UTM appliance for full security features

and management. (Web Filter, Stateful Inspection, IDS/IPS and QoS).


Wireless? Meraki Access Points

• MR12/MR16/MR24 AP’s with Cloud Controller.

• Wireless VPN, zero configuration onsite.

• Remote APs automatically establish a persistent, secure Layer 2 IPSec

tunnel back to a Meraki virtual concentrator (vm) running on a server at

headquarters.

• Meraki wireless networks eliminate the need for a wireless LAN controller at

headquarters. Now, integration of site-to-site VPN functionality into the

access point.

• Combination of a built-in stateful firewall, NAC and web filters further

reduces the number of hardware appliances needed in the home or branch

office yet still maintain corporate level policies and security in place.

• Zero configuration done onsite.


How about no network at all?Meraki Cloud Routers

• Great for remote users, branch offices or war rooms.• Users can now connect any device to remote network and

work natively on a pc. • Nothing to configure remotely, reducing IT staff overhead

and travel burdens. • Excellent backup DR/BC solution for primary data circuits. • Full Layer 7 firewall, NAC, and web filtering.• Packet shaping and priority path routing for VOIP and other

sensitive traffic.


Benefits• Leveraging cheaper Internet (i.e.. Less than $300/mo. for 50Mb to 100Mb

Internet) means for greater flexibility and options than traditional Layer 3 network access designs.

• Zero configuration devices rely on less IT staff to manage, maintain and deploy devices.

• Addresses the BYOD plague that is challenging many businesses today.• Software/OS/device independence. • Less items to license and maintain.• Better/native workspaces for users who are outside of the main office. • Leverage any WAN optimization technologies already in use. • Disaster Recovery redundancy become simple to deploy and manage.• Empower the mobile worker with “office anywhere”.


Recap

• New hardware technologies are available to address secure remote

access needs either temporary or persistent.

• Hardware independent - PC’s, iPad’s or network routers.

• Nothing for remote user to configure.

• All centrally managed in the main office. No IT travel.

• Better, more flexible workspaces for remote workers.

• Endless DR/BC integration capabilities.

• Possible reduction in costs when replacing licensed software or

traditional networking technologies (T1 –MPLS).


Riverbed Data Consolidation and Cloud Strategies:

David Michel

Chief Information Officer

Burr & Forman


Riverbed Data Consolidation and Cloud Strategies

• Ubiquitous Optimization


Riverbed Data Consolidation and Cloud Strategies

• Virtual Steelhead– Private Clouds, Virtual Data Centers– vCenter, Vmotion, DRS etc.

• Cloud Steelhead– Gateway or browser based, SH at cloud provider– Optimize client traffic– Much cloud/SAAS delivery is HTTP/HTTPS– Poor end user experience


Cloud Steelhead


Riverbed Whitewater


• Data-deduplication system from Data Center to any type of Cloud• Cost Savings of 20X – 50X deduplication of backups• All backup solutions• Don’t have to buy disk internally, leverage cloud storage

Lync 2010 Experiences:

Marcus Bluestein

Chief Technology Officer

Kraft & Kennedy, Inc.


Lync 2010 Experiences

• Existing environment– Cisco CallManager and Unity– Microsoft Office Communications Server

(OCS)– VPN and Cisco Communicator– Third party conference call service– LiveMeeting and WebEx for online meetings


Lync 2010 Experiences

• Frustrations– Remote phone access was cumbersome– Conference call costs were high– Conference call features were lacking– Desktop video conferencing wasn’t fully

functional– Desktop sharing wasn’t fully functional– Online meetings costly


Lync 2010 Experiences• Upgraded environment

– Cisco CallManager and Unity– Microsoft Lync 2010

• IM and Presence• Voice• Conference calls• Online meetings• Desktop sharing• Desktop video conferencing


Lync 2010 Experiences• Conclusions

– Our conference call costs decreased 70%– Our users are much more mobile and

available– Our Online meetings are the same platform– The system is simpler to use– Desktop video conferencing catching on– User acceptance is very high


Moving to 100% web through Chrome OS and

HTML 5Eric Hunter Director of Knowledge StrategyBradford & Barthel, LLP


What's Chrome OS, how is it managed, and how is it 100%

web?


What brings HTML5 into the mix?

• How is it integrated?• How is 100% web an asset to your

organization?


What are the future potentials for our industry?


Q&A


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LegalTech® New York January 30 – February 1, 2012 Six New Technologies You Should Know About.

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