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Little “i” Innovation: Why Small Ideas Matter as much as Big Ones

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When it comes to design-led innovation, we love the big idea — those breakthrough inventions that signal a disruptive change. But these big ideas are rarely the result of a single moment of genius. Instead, it comes from the culmination of smaller ideas, developed over time, from the minds of many. The ideas that really stick in our fast-paced digital world are the ones that “live in beta” — embracing a culture of learning, adapting and improving everyday. In Little “i” Innovation, we will explore how the process of continual, incremental improvement has been used to develop some of the worlds most innovative and dominant consumer brands.
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LITTLE ‘i’ INNOVATION WHY SMALL IDEAS MATTER AS MUCH AS BIG ONES DMI Design/Management Thinking 24 Guthrie Dolin Executive Director of Strategy @gee3
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Page 1: Little “i” Innovation: Why Small Ideas Matter as much as Big Ones

LITTLE ‘i’ INNOVATIONWHY SMALL IDEAS MATTER AS MUCH AS BIG ONES

DMI Design/Management Thinking 24 Guthrie DolinExecutive Director of Strategy@gee3

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Body goes here...

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WE’RE ODOPOD, a new kind of design consultancy — one that thinks like a start-up, understands brands like an ad agency and creates products and services like an innovation firm.

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The seduction of big ideas.A FEW MINUTES ON BIG “I” INNOVATION

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The domestication of plants and animals (also known as farming). A big innovation that really settled us down — so to speak.

BIG INNOVATION

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9000 BC

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The first mammal was cloned. A sheep named Dolly — born from a somatic cell using the process of nuclear transfer.

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1996ADBIG INNOVATION

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The wheel. Arguably the most important mechanical invention of all time — and one of humankind's most significant.

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3500 BCBIG INNOVATION

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The mass production of affordable automobiles debuted. And the suburbs followed shortly thereafter.

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1902 ADBIG INNOVATION

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Gutenberg developed a complete printing system, including movable type — leading to the mass production of books.

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1440 ADBIG INNOVATION

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Amazon released the first gen Kindle. E-book sales triple year-over-year while paper books decline in every category.

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2007 ADBIG INNOVATION

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Encyclopedias, reference books filled with printed articles of factual information, have existed for more then 2,000 years.

77 ADBIG INNOVATION

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Wikipedia launched. The collaboratively edited encyclopedia has fundamentally re-architected information publishing.

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2001 ADBIG INNOVATION

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We’re obsessed with big ideas.

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We idolize their champions.

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Why do we love them so much?THEIR SIMPLE SWEEPING NARRATIVES ARE SEDUCTIVE, BUT...

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STEVEN JOHNSON | AUTHOR OF WHERE GOOD IDEAS COME FROM: THE NATURAL HISTORY OF INNOVATION

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It’s very, very rare to find cases where somebody on their own, working alone, in a moment of sudden clarity has a great breakthrough that changes the world. And yet there seems to be this bizarre desire to tell the story that way.

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Innovative ideas often come from the

connection or the collision between

smaller (or even half-baked) ideas.

Often a technological advancement,

devoid of specific purpose, will inspire

new, sometimes innovative ideas.

Many big ideas are more of a ‘slow

hunch’ that develops over time — from

multiple inputs and perspectives.

CULMINATION

Most big ideas come from little ones.

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CONNECTION CAPACITY

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But, this isn’t about big versus little — it’s about considering them together.

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Think of it as an “innovation portfolio.”

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CORE

ADJACENT

TRANSFORMATIONAL

MANAGING YOUR INNOVATION PORTFOLIO HARVARD BUSINESS REVIEW — MAY 2012

FROM

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Think of it as an “innovation portfolio.”

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EXISTING

PRODUCTS AND ASSETS

EXISTING

MARKETS AND CONSUMERS

CORE

ADJACENT

TRANSFORMATIONAL

Optimizing what’s existing

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Think of it as an “innovation portfolio.”

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RELATED

PRODUCTS AND ASSETS

CONTIGUOUS

MARKETS AND CONSUMERS

CORE

ADJACENT

TRANSFORMATIONAL

Expanding into into neighboring territories

Optimizing what’s existing

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Think of it as an “innovation portfolio.”

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ENTIRELY NEW

PRODUCTS AND ASSETS

ENTIRELY NEW

MARKETS ANDCONSUMERS

AND/OR NEEDS

CORE

ADJACENT

TRANSFORMATIONAL

Expanding into into neighboring territories

Inventing new things for markets that don’t yet exist

Optimizing what’s existing

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Think of it as an “innovation portfolio.”

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CORE

ADJACENT

TRANSFORMATIONAL

Expanding into into neighboring territories

Inventing new things for markets that don’t yet exist

Optimizing what’s existing THE GOLDEN RATIO

For most companies the 70/20/10 split is a good starting point.

70%20%

10%

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And, 90% of the investment is here...

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90%

UNHERALDED MAJORITY Yet these efforts are often ill-considered and/or underestimated

INCREMENTAL

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Who are the little “i” innovators?JUST A FEW EXAMPLES, AND THEY MIGHT SURPRISE YOU.

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APPLE’S IPOD A HISTORY OF INCREMENTAL INNOVATION

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1998Google Search had an index of about 60 million pages in their engine.

They have followed (continually) with smaller core and adjacent innovations to their initial search offering ever since.

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All while developing transformational ones for the broader brand.

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Launched to improve on Friendster —

got seedy, looked awful and now is

focused on music entertainment.

Launched as “hot or not” —

continually innovated and now has

nearly a billion users worldwide.

One of the first social networks with

over a million users. Today, it’s a social

gaming site — big in Singapore.

2004FACEBOOK

2002FRIENDSTER

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Text

2003MYSPACE

Not the first-mover, but the best mover.

8MIL

25MIL

900+MIL

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Then there’s Justin Timberlake.

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Singer-songwriter, musician, record producer, dancer, actor, comedian, businessman — JT is constantly pivoting with core and adjacent innovations to evolve — and in doing so he’s enjoyed a successful, long lasting career in this extremely fickle consumer environment.

LET’S REVIEW

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The Innovation Timeline of Justin Timberlake

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The Innovation Timeline of Justin Timberlake1982

JT debuts his bright smile.

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The Innovation Timeline of Justin Timberlake1992

JT, the child country singer (with a bright smile).

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The Innovation Timeline of Justin Timberlake

JT sings and smiles as a child star.

1993

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The Innovation Timeline of Justin Timberlake1995

Child star becomes teen heartthrob.

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The Innovation Timeline of Justin Timberlake2002

Heartthrob gets heart broken, and goes solo.

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The Innovation Timeline of Justin Timberlake2002

(Britney cries a river)

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The Innovation Timeline of Justin Timberlake2004

JT precipitates a sexy “wardrobe malfunction.”

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The Innovation Timeline of Justin Timberlake2006

And then brings sexy back, officially.

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The Innovation Timeline of Justin Timberlake2006

JT puts his sexy in a box.

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BARRY GIBB

D*CK IN A BOX

A SINGLE LADY

BON IVER A BREAST IMPLANT

A BEER

AN OMELET

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The Innovation Timeline of Justin Timberlake2006

And puts sexy on the runway.

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The Innovation Timeline of Justin Timberlake2007

Brings sexy to the big screen.

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The Innovation Timeline of Justin Timberlake2010

JT makes Internet entrepreneurs sexy.

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The Innovation Timeline of Justin Timberlake2012

And now, JT is a real Internet entrepreneur.

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Taking notes young Padawan?

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Four fundamental principles. BUILDING A CULTURE FOR LITTLE ‘I’ INNOVATION

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EMBRACE CHANGE

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EMBRACE CHANGING

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Life is flux. Plan and work accordingly.

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Adopt an agile approach

Develop flexible frameworks and smart toolkits to enable ideation — avoid locking into ridged processes or dictatorial methodologies.

• Be responsive and ready to adapt your plans• Work iteratively in smaller, faster cycles• Establish a pace that you can sustain, continuously • Maintain focus, favoring clarity over certainty

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Profound and powerful forces are shaking and remaking our world. And the urgent question of our time is whether we can make change our friend and not our enemy.PRESIDENT BILL CLINTON | 42ND PRESIDENT OF THE UNITED STATES — FIRST INAUGURAL ADDRESS

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FOSTER EXCHANGE

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Chance favors the connected mind.

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Develop a “platform” for sharing ideas

Innovation isn’t something you stick in a secret lab in the basement — you need to encourage innovative thinking everywhere, and from everyone.

• Let ideas fly (no judgement) and see what sticks• Create an environment for serendipitous discovery• Invite unexpected people and perspectives• Reward participation and reduce friction (make it fun)

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... expand the range of your possible next moves by exposing yourself to as much serendipity, as much argument and conversation, as many rival and related ideas as possible; to borrow, to repurpose, to recombine.STEVEN JOHNSON | WHERE GOOD IDEAS COME FROM: THE NATURAL HISTORY OF INNOVATION

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THINK ECOLOGICALLY

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Examine the whole as intimately as you do the parts.

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Consider the full ecosystem

No view on innovation is good if it’s myopic — don’t get lost iterating on the details, or go “all in” on one big idea.

• Clarify your innovation goals and move with purpose• Strike the right balance with your ‘innovation portfolio’• Place little bets, double down on what’s working• Coordinate efforts, considering how it all works together

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Rather than hoping that their future will emerge from a collection of ad hoc efforts, smart firms will manage for “total innovation.”BANSI NAGJI & GEOFF TUFF | MANAGING YOUR INNOVATION PORTFOLIO — HBR MAY 2012

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INNOVATE EVERY DAY

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Actively seek improvement, daily.

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Our perennial design questions

• What isn’t there that should be? • What is there that doesn’t need to be?• How can I make this more valuable?• How can I make it more delightful?• What do I understand today that I didn’t yesterday?

Compete with yourself. And, don’t fall in love with ideas!

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1234

EMBRACE CHANGINGFOSTER EXCHANGETHINK ECOLOGICALLYINNOVATE EVERY DAY

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Please keep in mind, this is about attitudes and a culture not adhering to some stone-chiseled doctrine.

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And, don’t forget to innovate (a little) today.

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Thanks. Guthrie Dolin@gee3

Odopod@odopod


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