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Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated...

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Live the Infinite life. Enjoy more privileges with your Visa Infinite credit card. sc.com/ae V1 October 2020
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Page 1: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

Live the Infinite life.Enjoy more privileges with your Visa Infinite credit card.

sc.com/ae

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Page 2: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

Welcome to a world of better rewards.

With your Visa Infinite credit card, the

Rewards Points you earn are flexible

and have great spending power.

Now you can enjoy more flights, hotel

stays and other indulgences, just the

way you want.

We’ve also simplified the rewards

system so you can track and spend

your points with ease.

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Page 3: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

The first choice for fitness

Only the finest Golf greens

Airport Lounge Access

Upgraded points, to reward you better

Points to miles like no other

Purchase with Rewards

Cashback and Rewards Points redemption

Double the Joy

Complimentary airport transfers with Careem

Visa Concierge Service

Credit Shield Insurance

Travel Insurance

Buyers Protection

Extended Warranty

Card Controls

Apple Pay

Samsung Pay

Google Pay

Fitbit Pay

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Live the Infinite life

Setting the stage for exclusive and extraordinary experiences, your Visa Infinite privileges include:

Contents

Enjoy the best of absolutely everything with your Visa Infinite credit card.

• Complimentary monthly access to themost prestigious golf clubs in the UAE

• Unlimited access to over 1,000 airportlounges along with a guest

• Full membership access at Fitness Firstclubs in the UAE

• Up to 50% discount at select restaurantsand retailers

• Complimentary Travel Insurance and VisaConcierge Service

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Page 4: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

The first choice for fitness

Your Visa Infinite credit card gives you

unlimited access to Fitness First clubs in the

UAE, with no booking required. If you’re

looking to energise with a quick workout,

simply present your credit card on arrival and

enjoy complimentary membership privileges.

With over 30 locations across the UAE, there’s

always one near you.

• Complimentary access to Fitness First

Clubs, including Plus, Platinum and

Community Club access*

• Full membership privileges**

For a full list of Fitness First clubs, please visit

sc.com/ae *A minimum spend of AED 10,000 or more each billing month is required for the cardholder to avail the freeFitness First access. If the minimum spend requirement is not met in that billing month, a fee of AED 525 willbe applicable. Cardholders will be requested to charge their Visa Infinite credit card for AED 1 for every visit toa Fitness First outlet which will be reversed in the following statement.**Personal training and special classes will be charged. Terms and conditions apply.

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Page 5: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

Only the finest Golf greens

You deserve nothing but the best.

That’s why your Visa Infinite credit card gives you

complimentary access to the absolute best golf

clubs in the UAE.

If you’re looking to improve your handicap, enjoy

a complimentary round of golf* every month at any

one of the many highly sought-after courses.

Advance booking is always recommended.

To book at the golf club of your choice, and for

more information, please call (+971) 4 253 6102

*A minimum spend of AED 10,000 or more every billing month is required for the cardholder to avail the freeround of golf at partner golf clubs. If the minimum spend requirement is not met, client will be charged with afee of AED 525 for golf usage during that month. Golf privileges are subsidised by Standard Chartered Bankand not a direct offer from the golf club.Terms and conditions apply.

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Page 6: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

Airport lounge access

You and a guest can enjoy unlimited complimentary access to

1,000+ airport lounges worldwide, simply by showing your Visa

Infinite credit card.

Simple steps to global lounging:

1 Visit the loungekey.com/visainfinitemena website

or mobile app for a list of lounges

2 Present your Visa Infinite credit card at a participating lounge

3 Enjoy an exclusive seating area and refreshments along

with your guest

Upgraded points, to reward you better

• Say goodbye to complicated Rewards Points structures and

terms and conditions. Now, you can get 1 Rewards Point for

every Dollar you spend locally. It’s that simple and easy.

• Earn twice as many Rewards Points for every USD 1 of

international spending – now get 2 points per USD 1 spent.

USD 1 Spent 360° Rewards Points Earned

All local transactions(AED currency)

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International transactions(Non-AED currencies)

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Page 7: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

Points to miles like no other

Flexible rewards at your fingertips. Now you can easily transfer

your Rewards Points through the SC Mobile app to Emirates

Skywards, Etihad Guest and other popular airlines and hotel

loyalty programmes, or redeem them for cashback.

Programme Standard Chartered Rewards Points to 1 Partner Point

Emirates Skywards 9

Le Club AccorHotels (Fairmont, Rixos, Sofitel, Movenpick, Novotel etc.)

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Etihad Guest 7

Lufthansa Miles and More 7

Flying Blue (Air France, KLM, etc) 5

Avios (British Airways, etc.) 3

IHG® Rewards Club (InterContinental, Crowne Plaza, Holiday Inn, etc.)

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How it works

1 Log on to your online or mobile banking

2 Click on the ‘Credit Card Rewards’ tab on the menu

3 Click on the ‘Transfer Rewards’ button

4 Select a partner for which you would like to convert your

Rewards Points

5 Enter the mandatory details and submit

6 The Rewards Points will be converted to ‘Partner Points’

within 5 working days

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Page 8: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

Purchase with Rewards

With the new functionality of Purchase with Rewards, you can now pay for your next purchase with your Rewards Points instantly. Simply activate the functionality on online or mobile banking and your next purchase amount is automatically offset using Rewards Points, in real time.

1 Log in to Online Banking or Mobile Banking and go to ‘Credit Card Rewards’

2 Select ‘Purchase with Rewards’

3 Select one card for ‘Purchase with Rewards’and submit

4 Your next transaction on this credit card will be paid using your Rewards Points

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Page 9: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

Terms and conditions apply. Visit sc.com/ae for details.

Cashback and Rewards Points redemption

No more restrictions on which airlines to fly, to earn rewards. Now you can buy tickets on ANY airline and get cashback at 2% of your Rewards Points balance.

How it works

1 You spend regularly on your card and have abalance of 50,000 Rewards Points

2 You buy any airline ticket worth AED 1,500 using your card

3 You can redeem 2% of the Rewards Points total as cashback which amounts to AED 1,000

4 To redeem your points, please reply to the SMS that you receive from "3133"

5 Your ticket now costs you only AED 500 and the cashback will appear on your statement as credit/rebate

Annual fee reversalPay your annual fee by redeeming 55,000 Rewards Points.

Gift vouchersVisit the rewards catalogue online at sc.com/ae and redeem your Rewards Points for vouchers or catalogue items.

Double The Joy

Treat your loved ones to a free movie at VOX Cinemas or to a free coffee at Costa Coffee with our exclusive Buy 1 Get 1 offers.

Costa CoffeeGet a beverage on us with the Buy 1 Get 1 Free coffee offer.

VOX CinemasYou are entitled to ‘buy one get one free’ on 2D and 3D movie tickets at all VOX Cinemas in the UAE. Book up to 6 tickets (3 free) at a time, up to a maximum of 8 tickets (4 free) every month. Plus, 50% off every second medium popcorn.

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Page 10: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

Complimentary airport transfers with Careem

Four free Careem airport rides per year with a maximum of AED 100 per ride. Use promo code UAEVI.

How it works

1 Set up your Visa Infinite card as the default card on the Careem app

2 Book your ride – Abu Dhabi/Dubai Airport must be the pickup or drop off location

3 Enter promo code: UAEVI

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Page 11: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

*Terms and conditions apply. Visa Concierge is complimentary but items purchased should only be charged to your Visa Infinite credit card.

Only applicable for clients who have opted in for Credit Shield Insurance.*Standard Chartered Bank does not offer insurance advice, nor does it underwrite or issue insurance policies. Insurance products are underwritten by third party insurance providers. Terms and conditions for Credit Shield Insurance apply.**VAT will be charged and collected from the client by the Insurance Service Provider, if applicable.

Visa Concierge Service

Enjoy the convenience of Visa Concierge 24 hours a day, 7 days a week with personalised privileges, rewards and service anywhere in the world. From last-minute restaurant reservations to planning a special occasion, your Visa concierge is more than happy to help you save valuable time and make your life easier. And by taking note of your personal tastes and preferences, we can surprise you with the perfect recommendation at the perfect moment. Best of all, the service is entirely complimentary*.

Flight reservations / Hotel reservations / Restaurant reservations / Car rental reservations / Event ticket purchases / Trip planning /Other general requests. To make a request, please call 800 0441 3487 or (+971) 4 361 1234.

Credit Shield Insurance

Credit Shield Insurance will provide financial security to you and your family in case of an unforeseen event relating to loss of life, permanent total disability, critical illness, involuntary loss of employment or temporary and total disability.*There will be a fee of 0.3%** charged on the outstanding card balance at the time of generating your monthly statement.

For more information on the features and benefits of Credit Shield Insurance, please visit sc.com/ae and review the product terms and conditions. If you wish to enroll/cancel the service, please call us on (+971) 600 5222 88.

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Page 12: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

Please refer to the terms and conditions for full policy details, including cover, conditions, limits and exclusions at cardholderbenefitsonline.com

Travel Insurance

Use your Visa Infinite credit card to pay for your travel and you will receive complimentary travel insurance for that trip. For evidence of cover, please download your Certificate of Insurance from cardholderbenefitsonline.com

Claims procedureIn the event of a medical emergency or if your claim relates to travel you should call the Assistance Department who are available 24 hours a day on (+971) 4 253 6024 (Arabic, French, English).For all other claims please email our Claims Helpline at [email protected] will need to provide: Cardholder’s name;first 9 digits of the Visa Infinite credit card number; cardholder’s address; the section under which you wish to make a claim (travel delay, baggage delay, travel accident etc.); brief details of your claim

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Page 13: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

Buyers Protection

Buyers Protection provides you with extra peace of mind when purchasing an eligible item. When you use your Visa Infinite card or payment device to pay for an eligible item, purchased in-store or online, you will receive complimentary Buyers Protection Insurance, providing cover for theft, accidental damage or non-delivery of eligible purchases, subject to the Terms and Conditions of the policy.

Claims procedureThe cardholder should email the Claims Helpline at [email protected] will need to provide: Cardholder’s name;first 9 digits of the Visa Infinite credit card number; cardholder’s address; the policy or section under which you wish to make a claim (Purchase Protection); brief details of your claim.

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Page 14: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

Please refer to the terms and conditions for full policy details, including cover, conditions, limits and exclusions at cardholderbenefitsonline.com

Extended Warranty

Use your Visa Infinite credit card to pay for your purchases. Items purchased may be eligible for the benefit of the Extended Warranty. This benefit automatically doubles the original manufacturer’s warranty for selected items purchased with your Visa Infinite credit card.

Extended Warranty provides cover up to USD 5,000 per incident and a maximum of USD 20,000 per year.

Claims procedureThe cardholder should email the Claims Helpline at [email protected] will need to provide: Cardholder’s name; first 9 digits of the Visa Infinite credit card number; cardholder’s address; the policy or section under which you wish to make a claim (Extended warranty); brief details of your claim.

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Page 15: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

Control how, when, and where your card may be used

With the new Card Settings available on the SC Mobile app and Online Banking, you can now decide what kind of card transactions should be declined, and which should trigger SMS notifications to your registered mobile number.

Temporary lock Cannot find your card? Worried about fraud or other misuse? You now have the power to turn your card on or off at the tap of a button.

Manage overseas transactions You have full flexibility to choose which countries your card may be used in.

Set your own limits Control large spends by setting separate limits on any of your cards, including supplementary cards.

Restrict how your card can be used Instantly switch on or off online, contactless, and contact transactions for added security.

Stay on top of all purchases Be alerted immediately when your card is used for buying clothes, gas, groceries, and more.

Set up your cards now

1. Log in to SC Mobile app or Online Banking. Navigate to “Help & Services”

2. Under “Card Management” click on “Card Settings”

3. Select your Visa Infinite card from the list; if you have supplementary cards they will be listed separately

4. You can now choose how, when, and where that card may be used. Your settings will be applied instantly, and you can change them at any time.

SMS

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Page 16: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

Apple Pay

Get used to a faster way to pay. Apple Pay is accepted at many places you already enjoy, making it the easiest way to shop and dine using your iPhone, Apple Watch or iPad.

EasyPaying happens in one natural motion with Touch ID/Face ID. When it beeps, you’ve paid.

PrivateApple won’t save or share your credit card details or transaction information.

SecureIf you lose your device, reset it remotely or activate ‘Lost Mode’ to suspend Apple Pay.

To pay in apps or onlineSelect Apple Pay as the payment method and place your finger on Touch ID/Face ID.

To pay in storesHold your iPhone or iPad near the reader with your finger on Touch ID. Or activate Apple Pay on your Apple Watch and simply hold it near the reader.

Get started today

1. Open the Wallet app and tap the + sign in the upper right corner 2. Scan your Visa Infinite credit card or enter the details manually 3. Enter your security code, then read and accept terms & conditions4. Set your Visa Infinite credit card as the default card on Apple Pay

OR Log in to SC Mobile app to add your card on Apple Pay.

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Page 17: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

Samsung Pay

Turn your phone into your wallet with Samsung Pay. It works almost anywhere in the UAE, and even around the world, making shopping or dining easier and more convenient than ever.

Pay in 3 simple steps

1. Swipe up to launch Samsung Pay on your phone

2. Authenticate the payment with your fingerprint or 4-digit PIN

3. Tap your phone over the terminal to pay

Get started today

1. Ensure your device has the latest AndroidTM software installed(Settings > About device > Software info > Android version)

2. Add the Samsung Account to your device (Settings > Accounts >Add Samsung Account)

3. Click on the Samsung Pay icon and install the Samsung Pay app

4. Once downloaded, scan your Visa Infinite credit card or inputyour card details manually. You’re all set!

Users of Samsung S8, Note 8 and above can directly download Samsung Pay from the Google Play Store and follow step 2.

Google Pay

Google Pay is a fast and simple way to pay in stores, online and more.

Get started today

1. Download the app from Google Play or check tosee if it’s already installed on your phone

2. To add your Visa Infinite credit card, simply scanyour card and follow the instructions in the app

3. Just unlock your phone and hold it near thecontactless terminal. You don’t even need toopen the app.

Set up your cards now

1. Log in to SC Mobile app or Online Banking. Navigate to“Help & Services”

2. Under “Card Management” click on “Card Settings”

3. Select your Visa Infinite card from the list; if you have supplementary cards they will be listed separately

4. You can now choose how, when, and where that cardmay be used. Your settings will be applied instantly,and you can change them at any time.

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Page 18: Live the Infinite life. · Upgraded points, to reward you better • Say goodbye to complicated Rewards Points structures and terms and conditions. Now, you can get 1 Rewards Point

Fitbit Pay

Buying things on the move is easier than ever with Fitbit Pay. Grab a coffee on your commute or pick up a water bottle after your workout without needing your phone or wallet. Just one tap of your Fitbit smartwatch or tracker and you’ve paid with your wrist.

How to set up Fitbit Pay

1. Download the Fitbit app2. Open Fitbit Wallet under device settings in the app3. Add your Visa Infinite credit card and create a PIN4. Fitbit Pay is ready to use

How to pay with Fitbit Pay

1. Enter your PIN on your Fitbit2. Select the card you’d like to use3. Hold the button on your Fitbit for one second4. Tap it on the payment terminal

You will be notified on your Fitbit and phone instantly upon successful payment.

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