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Livesquare proposal

Date post: 07-Nov-2014
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Description:
Our mission is to empower companies and organizations with cutting edge communications technology. Our Live Chat Website Support operators/agents are committed to helping our customers with their online communications needs. We strive to make our service fast, reliable and easy-to-use.
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Business Proposal
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Page 1: Livesquare proposal

Business Proposal

Page 2: Livesquare proposal

We quickly respond to our client’s customers and handleseveral chats at once using our advance software.

Page 3: Livesquare proposal

After ChatAfter a satisfactory chat, Visitor can easily take the Print or can save it by clicking on

GREEN button and then can end the chat by clicking on RED Button

Page 4: Livesquare proposal

FEEDBACK FORM:We see which agent deserves a pay rise and who needs some more training, thanks to the

operator rankings. The most efficient agents are chosen based on the satisfaction of customers they service.

Page 5: Livesquare proposal

DASHBOARDThis is your own LOG IN page where you’ll be given with User ID and

Password to do so. Now you Click on DASHBOARD…

Page 6: Livesquare proposal

LOG INThis is you log in page. After filling your user id and password, you’ll land to

your Leads page…

Page 7: Livesquare proposal

Leads PageNow this the first and most important part, Leads Generation. Your leads page will look similar to this, with lot of leads along with Name, Phone number, Email id, Comments,

City, Country, IP , Start and end time.

Page 8: Livesquare proposal

Chat TranscriptThis is the second most important part of our service is Chat transcript after Leads

generation. Here you can read the live conversation of your Customer and our Agent. Absolutely Transparency, we believe in.

Page 9: Livesquare proposal

What are the benefits of live support?

• Now you won’t miss out on even a single lead.• You’ll cover your target 360 degrees around.• Live chat boosts confidence in customers.• Live chat saves money by eliminating the need to maintain an

expensive toll-free customer support number. • Live Chat is convenient to customers.• Live Chat Increases Sales.• Live Chat Gives You An Edge of Your Competition.• Live Chat Taps into Customer Pain Points .• Live Chat makes you reachable to a wider set of audience World

Wide.

Page 10: Livesquare proposal

Live Square Support chat has a wide range of features

• Easy Installation• Customizable Chat Button• Proactive Chat• Instant Leads Generation• Quick-loading Chat Window• Secure Operation• Mobile/Tablet Compatibility• Chat Transcripts• Customizable Chat Window• Visitor Monitoring• "Push" Pages• Active Chat Button

• Clean and Neutral Design• Print/Save/Email Transcript • Automatic Emailer• Transfer flies on chat• Geo Location of Visitor• Visitor History Tracking• Live Visitor Activity Tracking• Leads Dashboard• Embedded/Pop up Chat • 24/7 Coverage

Page 11: Livesquare proposal

Pricing Model

Prices Low Traffic Medium Traffic High Traffic Very High Traffic

Live Interaction 300 600 1200 2400

Price(INR) 9000 16800 31200 57600

Price/Chat 30 28 26 24

*Live Interaction thereafter = Rs.35/Chat

Packages Duration Discount

Square 1 3 Months -

Square 2 6 Months 5%

Square 3 12 Months 10%

*Minimum package is 3 months.

Page 12: Livesquare proposal

Thank you


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