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Loan Processing & Foreclosure Prevention Oversight - Accountability – Transparency
Overview
Industry-Focused
Connects All Parties
How Can We Help You Succeed?
Bi-Directional Data
One-Network
By The time you finish reading this slide another 16 Homes will go into Foreclosure.
That costs us all $$ money. ( i.e.: Bailout! )
The $64.00 Question is: How Can We Help You Help Perform Better?
We are not here to present a product for sale.
We’re more interested in Listening To You, to better understand your challenges, and then partner to apply that knowledge to improve your processes.
Preface
What Is LoanResolve Technologies
LoanResolve is a real estate mortgage loss mitigation system
The objective is to deliver a mortgage loan platform whereby business processes can be easily and quickly automated. It’s designed to leverage a “single dashboard” concept and integrate with multiple platforms thru data integration, beginning with servicer platforms, Interactive Intelligence call center solutions and business process automation technology.
It’s single Internet workspace offers transparency, oversight, and accountability for all parties financially involved in a mortgage loan transaction.
Cradle To Grave Solution
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From 31 Day Late Borrowers Thru REO
• Asset Disposition: The Real Estate industry is in a severe downturn right now and never has the need for collaboration and innovation been so high. The housing market will come back, but mortgage personnel need to collaborate on what’s working and what’s not:
• Supporting loss mitigation, short sales, & REO disposition via online auction• How to process loan modifications faster and in a more compliant manner• How to re-build confidence in consumers and realtors regarding short sales
Our 3 areas of focus address the Mortgage Industry and Real Estate Industry. Each of these are in dire need of Collaboration and Innovation to reduce loss.
• Mortgage Foreclosure Prevention is imperative and a rapidly growing problem. In fact, it requires the most standardization through the next decade. The primary issue is that there is no collaboration platform to facilitate resolution decisioning to reduce losses. This new network:
• Will be the place all parties will go to:• Collaborate with other decisioners to resolve mortgage defaults faster• Connect with vendors to retrieve supporting documents and data• Recruit support & assistance to better communicate with default borrowers• Learn how to “resolve” non performing mortgage defaults faster
Outsourcing Fast Tracks Results
We view you as the experts in your field. And we want you to stay focused on what you do best!
Core Competency Focus Brings Better Result$
At LRT, Business Process Automation is what we do.
With your cooperation, we help automate redundant tasks so you focus your energy on production, not interruption.
Start With Questions
People Always Ask
• What’s Our Risk?• Where Does Our Data Reside? • Will This Solution Integrate With Our Technology? • Regulatory & Compliance?
Let’s Start with Risk LoanResolve Technologies only uses “Best In Breed” technologies, partners, suppliers, consultants, & facilities.
We Reduce Risk Thru Top Industry Relationships.
About Peak 10
- 16 Enterprise-class (n+1) data centers, nine markets- SAS 70 Type II Audited Annually (all facilities)- 24 X 7 X 365 Customer Support
- Data Center Services:– Managed Co-location, Enterprise Hosting, Reliable Bandwidth and
Metro Ethernet
- Managed Information Technology Services:– Security, Managed Storage (local & remote), Disaster Recovery,
Enterprise Messaging, Monitoring, System Administration, Remote Hands, Managed Servers and Virtual Private Lines
LoanResolve / “Your Data” resides at Peak 10 which is an IT Services firm that operates world-class data centers for medium and large enterprises.
Security & Customer Confidence is our #1 Goal
Priority #1 Is Always Data Security
Why Peak 10?
- IT Services Expertise (Service & Support, People / Culture, Responsiveness)
- Security (Auditable Process, Procedures & Controls, i.e., SAS 70 Type II )
- Resilience & Risk Mitigation (Needs + 1 Data Centers)– Redundant Internet Access– Fire Suppression– Redundant UPS– Redundant Power Generation– Redundant Data Center Cooling Units – Managed Environment – Cooling, Humidity and Systems
Health– 24 x 7 Availability & Uptime
- Reduced Costs (Capital, Personnel and Operating Expense)
Secure, Safe, Redundant, Reliable
N + 1 Facilities
Raised Floor allows direct application of cold air to hottest cabinets while concealing network and power cabling.
5 Levels of Physical Security
Secure 24 x 7 Access
State Of The Art
Fire Suppression
Dual Layers of Protection
FE25 Gas Under Floor VESDA
Data Protection
Redundant UPS Systems
Redundant UPS Infrastructure – through to multiple generators Branch Circuit Monitoring – (power utilization trending by circuit)
Redundant UPS Systems
Reliable Backup Power Infrastructure
Multiple Generators – provide n+1 assurance
Zero Down Time w/ Multiple Generators
Product Development
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LRT was conceptualized by a virtual panel of servicer industry experts and attorneys at roundtables during mortgage default and USFN attorney conferences.
We quizzed each industry user group asking if they could build an open system that would speed default resolutions, what would it act , or look like.?
We then went consumer direct to deliver a site that ‘s easy to use, enabling borrower participation, to soften your workload.
The Gov’t asked us for Oversight, Accountability, and Transparency A tool to improve communication.
RESULT: A Bi-Directional Platform where home owners and financial parties utilize data and document communications to resolve home mortgage issues with speed, and confidence.
The LoanResolve “Network”
Participants Process
Mortgage Servicers
Home Owners
Investors - GSE’s
Mortgage Insurance Co’s
Foreclosure Attorneys
Bankruptcy Trustees -Courts
Realtor Franchises–Brokers
Non-Profit Agencies
Process Servers - Inspectors
Appraisers
Loss mitigation
Data Input/Communication
Speed Approval Decisioning
Approval - Claims
Loss Mit & Legal Process
BK Cram Downs
Data Input & Support
1 Click Debt Counseling
Info Update-Client Contact
Valuations
Bring providers together with oversight they want & need
Integrated With NetDirector
NetDirector Provides You Single Point Data Connectivity To Most Industry Servicing Platforms, Vendor, Providers, Thru LRT.
Direct Marketing Private Labeled DVD Mailers Provide Consumer Education and Enable “Secure Site” Access for Borrowers. Your Secure Landing Page Access Allows Borrower Loan Level Data To Pre-Populate Each Profile For Consumer Driven Updates.
Borrowers Submit All Required Workout Data & Documents For Your Immediate View, & Resolution.
Educate & Motivate
Our Customers
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Because NDA’s are in place with our Clients, we do not provide customer names, however with credit defaults gaining over 8+ million new consumers in the 1st half of 2009, rest assured that are client list is growing rapidly to over 50 million unique internet visitors seeking solutions each month.
The LRT network is designed to incorporate both consumers and each institutional party with a financial interest in a home mortgage & title.
Includes, Homeowners, Servicer(s), Investors, MI Companies, Attorney Firms, GSE’s, Non Profits, Realtors, BK Judges, Title Companies and more. Our market continues to grow at 2 new members per second, 1,000 new prospects every day. These are consumers & industry personnel looking for solutions
In addition, the technology also conforms to the credit card and auto loan default markets - We have an audience that is quickly growing.
What Do Our Customers Look Like?
Our Vendors
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Wolters Kluwer Doc Prep, Reg. & Compliance
Peak 10 - SAS 70 Co-location
Interactive Intelligence - Call Center / BPA
RWD Technologies -Entrprse Process Mapping
LPS / Hansen Quality - Valuations
NetDirector - Data Integration / Translation
Freddie Mac - Home Value Explorer
Fannie Mae - Clarifier
Who are the vendors?
Oversight From A Single Access Point
Based on interaction with servicers, the borrower experience is currently a poor “quality”. ( i.e. less than 50% interaction prior to foreclosure).
The LoanResolve proposition will have very high “value” perception with borrowers who are challenged to resolve defaults. We make it easy
The Necessity
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Absolutely, now is the right time & best time to introduce the concept to your borrowers.
Homeowners are ready for online loan resolution they can confide in, as evidenced by the growth of internet related loan modification services. It shows the country is desperate for a better tool and can’t find one.
State of the technology (Web 2.0) is now solid and proven.
Economic Downturn has helped us out:
No new entrants are coming out… slowdown in mortgage funding & bank failures
Many homeowners are driving loan modifications and foreclosure prevention.
Is this a good time to be Offering LoanResolve ?
1,000 borrowers lose their homes daily Average loss per home = $68K
There’s never been a better time than now to launch this tool. Our Strategy is speed to market and consumer confidence.
Company
Strategy was to create the technology platform. That is now completed, which takes us to the redevelopment, and growth.
We have completed the initial development which took 18 months of work. 3 months of planning 15 months of aggressive software development
Organizational highlights Development team in US and some outsource to India–experienced in web media
development
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General Corporate:•Name of Company: LoanResolve Technologies•Type of Corporation: C-Corp (Florida)•Partners: Interactive Intelligence, Peak 10, RGW
What is the Current Status of the company and development?
Current Company Status
Launched in November, 2008.
195+ Initial Subscribers– initial beta testing group Establish 2 networks, Loss Mit & Real Estate “Testing” phase runs through end of year
Strategic Partnership deal with Fannie Mae and the MBA (Mortgage Bankers’ Association) for:
Clients: Borrowers, Attorneys, Servicers Partnership: will host continuing education for
the Servicers, Attorney Networks, MBA
Cut deal to host FDIC
( Federal Default Information Compository )
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What is the Current Status of the company and development?
www.LoanResolve.com
Goal: 500,000 members by end of 2009
Expand into: Realtors potential 2,500,000 Inspector/Appraiser potential 95,000
The Major Shortfall is Consumer Education
What does the Marketing Model look like?
Business Model
Borrower intimidation doesn’t work! Direct Mail DVD educational piece is viewable in
set top box, online, or computer DVD player Provide borrower “unique” access code for entry
to “secure” website that pre-populates customer loan data for updates and capture of supporting documents.
Data & Document Collection with “file share” Transparency “rewrites” loss mitigation concepts.
Our goal is to be standardized like Desktop Underwriter, now used for mortgage originations.
The need is large while credit markets are frozen. Loss mitigation & asset disposition now belong together to manage current volumes.
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Marketing & Consumer Education
What does Property Disposition look like?
Property Disposition
When And If Modifications Fail
We Takes Borrowers From 35 Days Late Thru Workout, Short Sale, or REO Dispo.
When workouts fail, the data is released to the next disposition process, short sale listing
Loss mitigation data is live to Allow Quick Sale
Should that fail, it transfers to REO Auction Site
All Sites Connect To Resolve Defaults Quickly
One Dashboard /Database Serves Multi Depts.
Creates Real “Valuation” Data Instantly
All parties may assist with workload thru Co-Branded Landing Pages for Servicers, Attorneys Non-Profits, MI Companies, & more.
Saves Time & $ Money
Asset Disposition site, w / Click to Buy Out Performs Current industry metrics Click To Buy
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Landscape
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What does the Landscape look like?
Currently there is no network focused on home foreclosure prevention Consists of Patchwork and “New” Cottage Industry. There Are No Industry Standards For Loan Mods, Short Sale There’s Little To No Consumer Education Provided There’s No Consumer / Servicer Protection In Place No Consumer Accountability System in Place Industry Data and Resolutions Are mis-reported LRT is great for centralized data management and transparency that
brings with it, accountability from your participating vendors. This provides enough relevancy to save lenders millions over night.
Loss mitigation and Loan Modification companies have relevance, but need a standardized solution and realistic fee model.
Investor losses avg. over $80k per foreclosure. Servicers can’t keep up.
While closed systems may work incrementally, they are not getting the job done.
Transparency
How important is “transparency” for the mortgage industry?
Servicer Legacy systems fail to communicate between providers which is critical to speed decisioning and shorten resolution timeframes to reduce losses. This is reflected in excessive resolution time and losses per property that are significantly higher than necessary
Random loss mitigation firms have penetrated the “foreclosure prevention” space, but there is no standardization or accountability of the process as evidenced by the scams and fraud.
Providing a standardized approach will reduce your workload and improve processes
LRT provides oversight, accountability, transparency, central file mgmt. LRT improves communications between all decisioning parties to a mortgage
Summary
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The proposition has tremendous potential - to save any organization $ Millions by end of 2010
Loan Resolution Technologies are a “Hot” topic- and will be a requirement of mortgage lending for years
Largest risk has already been taken - which was the development of the core technology platform. This new concept is rapidly gaining industry and consumer acceptance. Rapid gains in acceleration of technology, net based customer interaction , education, and training make your workflow more productive.
The core technology platform is developed - over the past 12 months with LoanResolve (Mortgage Servicers), Realtors, and Consumers, and also (Property Inspections) which are now in beta using mobile technologies. ( PDA’s)
Strong automation team with prior success and proven record of being able to scale to required volumes. Experienced at raising the bar in business process automation solutions.
Strong commitment from team as evidenced in the capital and time invested in this revolutionary concept to make your workday more enjoyable. Vested in the overall success of this initiative and very passionate about the mission.
Summary of the Overall Proposition.
The Opportunity to integrate LoanResolve Technologies results in immediate savings!