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Local Authorities, Bridging the Digital Divide &
Boosting economic development
Nicole Hill,Local Authorities & Governments Vertical Market Director, June 2006
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All rights reserved © 2006, AlcatelPlock e Governance Workshop I July 7th 2006
Agenda
What is at stake: understanding local authorities objectives & challenges
Local Authorities e agenda: drivers, needs & applications
Role of Private Sector : Public Private Partnerships & Alcatel solutions
Examples
Conclusion
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Acting against Digital Divide of certain Social Groups and Regions
Acting against Digital Divide of certain Social Groups and Regions
Governments & Local Authorities Objectives
Raising Attractiveness of Local Environment,Improving quality of life
Raising Attractiveness of Local Environment,Improving quality of life
Efficiency & Cost ReductionProductivity & Transparency
Quality of Service
Modernization
e Services
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Local Authorities: What is at stake ?
Accelerated adoption of Internet : 1Billion users WW in 2005 211Millions BB users to double by 2009
Local Authorities in the front line of action 50 % of WW population lives in cities, 75 % in Europe Urban, Suburban, Rural & Underserved areas Proximity to people enables to implement adapted
services for all, general public & business : Economic development, jobs creation, education, health,
safety,transportation, entertainment…
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Understanding Key issues & challenges
A Given: Broadband services should be available for everybody
Digital divide is still a reality worldwide Remote & rural regions underserved , Coverage progressing fast yet unevenly
North - South; Urban, sub-urban rural
Europe 25Europe 25
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Percentage of population
Rural
Suburban
Urban
National
Rural
Suburban
Urban
National
Cable
DSL
DSL and cable modem coverage (January 2004-2005)
January 2005
January 2004
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Local Authorities roles is acknowledged, action is next step
ICT agenda becomes a key priority in Local Authorities agendas :
To improve their own efficiency & decrease cost of operation
To deliver better services: e government, e education ,e health, elderly…
Initiatives coordinated at national level, yet implemented at local level:
Importance of local needs makes public intervention best when carried out at the local level
Need for integrated approaches Adequate Funding mechanism Private Public Partnerships Decentralised cooperation
Political Declaration Of The“II World Summit Of Cities And Local Authorities On The Information Society” Nov ’05: ..….At local and regional level
… ICT as an instrument for sustainable development ….
… e-local agenda (Digital Local Agenda)…
… adequate and secure technological infrastructure…
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Local Authorities e agenda : needs & drivers
which “bridge” for which services ?
eBusiness
Government
Education
Healthcare
Inclusion
Social Development
Trans parent Market Place
Job creation
Economic Development
Needs for e services
PrivateFunding
PublicFunding
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Needs to fulfill
Internal or “Private” communications, for : Every public site within the community area (hospital, schools..) Local Authority operation & maintenance, security, monitoring(s), safety,
External or Public Communications or Telecommunications, for : All citizens, Visitors , Business, shop, hotels, restaurant and entertainment organization
Added value Communication Services , Content Services, Applications E government, Tele-care, Intelligent transport system, triple play
services …
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Redefining Local Authorities Boundaries
End-to-end solution is required to enhance the role of local authorities vs. public services
Citizen Services
Economic Developmen
t
Business Opportunitie
s
Digital Divide
Application&Network
Local AuthoritiesCivil servants & own sites
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Extending services to the whole community
Stimulate economic growth & social development
thru BB services availability for Business & general public
Stimulate economic growth & social development
thru BB services availability for Business & general public
Allow public sector to use a network Faster better
cheaper That will provide more
efficientCorporate services
Allow public sector to use a network Faster better
cheaper That will provide more
efficientCorporate services
To provide an infrastructure that the public sector will use to deliver more advanced services to citizens & business
To provide an infrastructure that the public sector will use to deliver more advanced services to citizens & business
Broadband Infrastructure & services for Civil Servants
Broadband Infrastructure &
services for the Whole Community
Better communications at a lower cost
Align available budgets
Better communications at a lower cost
Align available budgetsIncrease competition
Attract businessRetain population & local
businessAccelerate broadband
deploymentProvide an open infra for
everyoneDecommission Analog TV
Local contentMutualize digging
Increase competitionAttract business
Retain population & local business
Accelerate broadband deployment
Provide an open infra for everyone
Decommission Analog TVLocal content
Mutualize digging
Better services at a lower cost
Better services at a lower cost
Strategic CompactStrategic Compact
Converged infrastructure Affordable BB access
& Network serving
aggregated needs,Multi service,Multi tenants
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Content & applications needs
Radio image TransmissionReal time consultationPatient MonitoringTraining
Radio image TransmissionReal time consultationPatient MonitoringTraining
Basic internet accessDistance learningLease line replacementCommunications services
Basic internet accessDistance learningLease line replacementCommunications services
Local Content accessCommunication servicesAffordable Broadband Internet Access Digital Broadcast TV
Local Content accessCommunication servicesAffordable Broadband Internet Access Digital Broadcast TV
Financial transactionsProcurementInformation Management Lease line replacementInteroperabilityAutomated meter readingPublic Safety/MobilitySecurity /surveillanceDecommission Analog TV
Financial transactionsProcurementInformation Management Lease line replacementInteroperabilityAutomated meter readingPublic Safety/MobilitySecurity /surveillanceDecommission Analog TV
Content and Applications
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Impact on applications & network
Ubiquitous Access – Broadband everywhere from dense to rural areas
Wireline/Wireless Integration – To access anything from anywhere
Best-of-Breed Technology – Ready for services evolution
End-User Centric – Put “civil servants and citizens first” Service delivery – Increase network value through
differentiated services (voice, intrenet, video, collaborative)
Filling the Digital Divide Gap – Intelligent network solutions to facilitate new service deployment
APPLICATIONS
NETWORK
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Impact on Network Transformation
CO
TRANSPORTSERVICEACCESS
Increase Network Value
NETWORK
Existing networks are built on legacy technologies that are difficult to scale or adapt to changing needs
Existing networks are built on legacy technologies that are difficult to scale or adapt to changing needs
Unprecedented amounts of bandwidth are required to support this new scenarioUnprecedented amounts of bandwidth are required to support this new scenario
Local authorities are changing from traditional voice and basic interoffice communications to high-bandwidth services with extensive use of video and data
Local authorities are changing from traditional voice and basic interoffice communications to high-bandwidth services with extensive use of video and data
Changing Business & Consumer Needs Foster Network Transformation
HOME SCHOOL
OFFICETOWN HALL
HOSPITAL
APPLICATIONS
xPON, xDSL, FTTx, MW, Wi-Fi, Wi-MAXIP/MPLS
xWDM, SDH/SONET, Ethernet
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Possible roles for Local Authorities
Public-Private Partnership with Telecom operator Investors: funding of
Passive Infrastructure within the whole area (Ducts, holes, fiber and/or copper cables)
Passive infrastructure for the buildings Active Telecommunication Network (transport and/or access
equipment) Private Communication Equipment Real time collaborative tools Applications Platform (Entertainment, TV, Storage, Contact Centre,ITS,
Tele care…) “Neutral operator ” :to build operate and maintain private
communication networks and/or public telecommunication network(s) Wholesale capacity operator Sell dark fiber to Local Content & Service Providers (Telco)
Service provider Wholesale and retail ISP, ASP
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Redefining the Business Boundaries
Internal Use
Communication solution fosters business evolution
Lease/Buy Network Access for:
Lease/Buy Network Access for:
Deploy a network for:Deploy a network for:
Conservative Model
Tactical Model
Strategic Model
Deploy a network for: Deploy a network for:
Internal Use Internal Use Internal Use Internal Use
Internal Use Internal Use
Affiliate* Affiliate*
Deploy a network for:
Deploy a network for:
Telco-Wholesale
Telco-Wholesale
Internal Use Internal Use
Citizen Serv. Citizen Serv. Citizen Serv. Citizen Serv.
Citizen Serv. Citizen Serv.
Affiliate* Affiliate*
(*) Utilities
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Service provider model
(SPV) Wholesale Capacity
Operator)
Local Authority
OperatorOperator
Rental Contract for Connection link
Concession contract for the telecom rightsService
Contract for availability of
network ISP ASP
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Neutral wholesale operator model
(SPV) Wholesale Capacity
Local Authority
OperatorOperator
Concession contract for the telecom rights
Rental Contract for Connection link
Contract for triple play services
ISP ASP ++
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Hybrid model
SPV2 : Service ProviderISP ASP
Local Authority
OperatorOperator
(SPV) Wholesale Capacity
+ Service Provider ISP , ASP
SPV1: Wholesale Capacity operator
Concession contract for the telecom rightsService
Contract
ISP ASPRental Contract for
Connection link
Service Contract for availability
of network Capacity
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Digital Opportunity Initiative strategic framework for ICTs and development
Human Capacity
PolicyInfra-
structure
Enterprise
Contents and
Applica-tions
Human Capacity
PolicyInfra-
structure
Enterprise
Contents and
Applica-tions
Strategic Compact
Strategic Compact• New Collaborative Partnerships• Vision and Leadership• Strategic Alignment• Coordinated Action
Human Capacity• Knowledge Workers• Intermediaries and Technology Users• Entrepreneurs
Strategic Compact• New Collaborative Partnerships• Vision and Leadership• Strategic Alignment• Coordinated Action
Human Capacity• Knowledge Workers• Intermediaries and Technology Users• Entrepreneurs
Policy• Transparency and Inclusion• Regulatory Framework• Institutional Capacity
Infrastructure• Relative Ubiquity• Strategically Focused Capacity
Policy• Transparency and Inclusion• Regulatory Framework• Institutional Capacity
Infrastructure• Relative Ubiquity• Strategically Focused Capacity
Content and Applications• Relevance and Usability• Language Compatibility• Affordability• Development Applications
Enterprise• Finance and Credit• Property Rights and Commercial Law• Fair Tax Regime• Access to Global and Local Markets• Efficiency & Reach of Local Business• Demand Stimulus
Content and Applications• Relevance and Usability• Language Compatibility• Affordability• Development Applications
Enterprise• Finance and Credit• Property Rights and Commercial Law• Fair Tax Regime• Access to Global and Local Markets• Efficiency & Reach of Local Business• Demand Stimulus
Source: UNDPSource: UNDP
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Possible roles for Alcatel
To design & build the passive infrastructure To design & build the network (access, core) To handle technical operations & maintenance To handle a turnkey offering To participate to a Public Private Partnership Provide & operate applications solutions such as:
Information & emergency call centers Intelligent Transport Systems Tele-care system Triple Play services Government communications efficiency tools ( videoconferencing,
unified messaging…)
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Alcatel turnkey capabilities
Engineering Route planning Feasibility study
Rights of Way Permits Contract management
Civil works Excavation Ducts
Cabling Supply Installation and tests
Maintenance
Planning Business &
Technical
Deploy & IntegrateBuild - Integration
Installation - Commissioning
Operate &Maintain
Managed Services
Design &EngineeringFull ServiceTurnkey
Broadband
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Alcatel Solutions
Alcatel can be the best partner of local authorities:
Full portfolio of technologies with which build the solution more suitable for the specific customer service mix, including the fiber.
Best portfolio for the management of mission critical applications which are (XWDM, IP/MPLS, FTTx and xDSL, WIMAX/WIFI)
Services : Network Design Project management Training Operations
Civil works & IT Integrators partnership capabilities
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Local Authorities
Citizen Services
Economic Developmen
t
Business Opportunitie
s
Digital Divide
Redefining Local Authorities’ Boundaries
Alcatel solution fills the gap and helps to: Improve the efficiency of civil servants & own sites Enhance services to citizens Boost economic development Bridge the digital divide Open up new business opportunities
BOOSTENHANCE
BRIDGE OPEN UP
Improve Efficiency Of Civil Servants
& Own Sites
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An example : City-net Mode of operation: contain investment, maximize service deliveryCustomer Network Operator
Residents
Public ( University, Government )
Business
Service Provider
FTTx
xDSL
Access
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Swedish Model : City-net Mode of operation: contain investment, maximize service delivery
City will own fiber and network equipment
Boosting local economyRetaining citizens within the community Replacement of Analog TV
City relies on local utility or network service companies to operate the network.
Companies have experience to deal with residential and business customers
Local Partners/System integrators will build and install the network.
Rely on existing expertise to design and built networks.
Open network for different service providers delivering content
Providing a high level of autonomy to the consumer
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City-net Mode of operation: contain investment, maximize service delivery Overview of recent projects.. Delivering services to…
Residents & Local Business Universities & Public Administration
Community Network
Operator
Access
Technology
Size of the
NetworkAlcatel DSL
Alcatel Ethernet Switches
10.000 residents
Business, Public
Alcatel DSL 4.000 residents
Alcatel DSL
Alcatel Ethernet Switches
10.000 residents
Alcatel Ethernet Switches
Alcatel DSL
Alcatel B-PON
23.000 residents
Business, Public
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Conclusion
Leverage Alcatel’s solid experience in carrier market to fill the business gap for Local Authorities
Implement a comprehensive communication solution to meet changing business/citizen needs
Leverage network innovation for a long-term competitive and beneficial market position
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www.alcatel.com
