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LODGING
Module 4: History and Development of
Lodging
At the end of the lesson, the students are
expected to:
1. Describe and trace the history and
evolution of lodging
2. Enumerate basic terminology in
lodging
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FOUNDERS OF THE HOTEL
INDUSTRY
ELLSWORTH M. STATLER
He built and operated a hotel in Buffalo,New York
Buffalo (1907), Cleveland (1912), Detroit(1915), St. Louis (1917), New York(1919), Buffalo (1923), Boston (1927)
Pittsburgh/Hotel William Penn (1938),Washington D.C. (1943), Los Angeles(1952), Dallas (1955), Hartford (1956)
In 1954, he sold the Statler chain of
hotels to Conrad Hilton
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E.M. STATLER
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Ellsworth M. Statler
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Features of the Buffalo
Statler
The first commercial hotel
Fire doors at the two main stairways
Keyholes for door locks above the doorknob
Light switch just inside each door Private bath, full-length mirror, and circulating
ice water in each room
Free morning newspaper for each guest Many new structural and engineering designs
Slogan: A Room and a Bath for a Dollar and
a Half
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CONRAD HILTON
Conrad Hilton founded the internationalchain of business hotels which bear hisname and became successful afterWW1.
He entered the hotel business by buyingthe Mobley Hotel in Cisco, Texas in1919. the first hotel he had built was theDallas Hilton, which opened on Aug. 2,1925. He formed the Hilton HotelCorporation in 1946
Hilton Hotels grew into the first coast-to-coast hotel chain, placing a special
emphasis on the business traveller
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CONRAD N. HILTON
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CONRAD HILTON
He also purchased other prestigious inns,including the Sir Francis Drake in SanFrancisco, New York's Waldorf-Astoria, andthe Palmer House in Chicago. Hilton's son
Barron followed him as head of thecompany, which by the year 2000 hadnearly 500 hotels around the world.
Conrad Hilton died in 1979 (1887-1979)
Hilton Garden Inns, Doubletree, EmbassySuites, Hampton Inns, Harrison ConferenceCenters, Homewood Suites by Hilton, RedLion Hotels and Inns, and ConradInternational
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CESAR RITZ
was a famous Swiss hotelier andfounder of several hotels, mostfamously The Ritz Hotel. His nickname
was "king of hoteliers, and hotelier tokings," and it is from his name and thatof his hotels that the term ritzy derives.
founder of the Paris hotel that made hisname a synonym for elegance andluxury.
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CESAR RITZ
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Ritz worked as the first manager of the
Savoy Hotel before he opened the Htel
Ritz in Paris, France in 1898. He went on toopen The Ritz Hotel in London, United
Kingdom and the Hotel Ritz Madrid in
Madrid, Spain. Ritz enjoyed a long
partnership with Escoffier, the famousFrench chef and father of modern French
cooking. The partnership lasted until Ritz's
breakdown. Ritz was born in Niederwald, Switzerland,
and died in Ksnacht, near Lucerne,
Switzerland (February 23, 1850October
24, 1918)
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WILLIAM WALDORF ASTOR
AND JOHN JACOB ASTOR
There have been two luxury hotels inNew York City called theWaldorf=Astoria. The first of them
stood on the site of the Empire StateBuilding on Fifth Avenue, while thepresent hotel is located at 301 ParkAvenue in Manhattan. It is a 47-story,
625 ft. (191 m) Art Deco landmark thatdates from 1931 and is now owned bythe Hilton Hotels Corporation.
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WILLIAM WALDORF ASTOR &
JOHN JACOB ASTOR IV
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KEMMONS WILSON
hotelier who opened the first Holiday Inn
motel in Memphis in 1952 and it went
international in 1960
He wanted to build a chain of hotels for thetraveling family and later expanded his
marketing plan to include business travelers.
His accomplishments in real estate
development coupled with his hotelmanagement skills proved a highly
successful combination.
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KEMMONS WILSON
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KEMMONS WILSON
Wilson also introduced the in-house
Holidex central reservation system,
which set the industry standard for
both the volume of business itproduced and the important byproduct
data it generated
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J.W. MARRIOTT AND J.W.
MARRIOTT JR.
J. W. Marriott (19001985) founded his hotelempire in 1957 with the Twin BridgesMarriott Motor Hotel in Virginia, nearWashington, D.C. Marriott Hotels andResorts had grown to include Courtyard byMarriott and American Resorts Group atthe time of J. W. Marriotts death in 1985,at which time J. W. Marriott Jr. acquiredthe Howard Johnson Company; he soldthe hotels to Prime Motor Inns but retained350 restaurants and 68 turnpike units.
JOHN WILLARD MARRIOTT
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JOHN WILLARD MARRIOTT
SR. & JOHN WILLARD
MARRIOTT JR.
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J.W. MARRIOTT AND J.W.
MARRIOTT JR.
In 1987, Marriott completed expansion of itsWorldwide Reservation Center in Omaha,Nebraska, making it the largest single-sitereservations operation in U.S. hotel
history. Also in 1987, Marriott acquired theResidence Inn Company, an all-suite hotelchain targeted at extended-stay travelers.With the introduction of limited- service
hotelshotels built with guest roomaccommodations and limited food serviceand meeting spaceMarriott entered theeconomy lodging segment, opening the
first Fairfield Inn in Atlanta, Georgia, in
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ERNEST HENDERSON AND
ROBERT MOORE
The origins of Sheraton date back to 1937when the company's founders, ErnestHenderson and Robert Moore, acquiredtheir first hotel in Springfield,Massachusetts. Within two years, theypurchased three hotels in Boston and soonexpanded their holdings to includeproperties from Maine to Florida. At the endof its first decade, Sheraton had proven sopopular and had become such a relied-upon brand that it was the first hotel chainto be listed on the New York StockExchange.
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ERNEST HENDERSON &
ROBERT MOORE
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ERNEST HENDERSON AND
ROBERT MOORE
Sheraton expanded internationally in 1949 withthe purchase of two Canadian hotel chains andgrew rapidly around the world. The 1960s sawthe first Sheraton hotels in Latin America and
the Middle East and, by 1965, the 100th Sheratonopened its doors. Sheraton reached a milestonein 1985 as the first international hotel chain tooperate a hotel in the People's Republic ofChina. In April of 1995, Sheraton introducedFour Points by Sheraton Hotels, a new, mid-scale hotel brand offering a full-service hotelexperience at a competitive price.
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RAY SCHULTZ
In the early 1980s, Ray Schultz foundedthe Hampton Inn hotels, a company in
the Holiday Inn Corporation. These
hotels were tagged as limited-service,meting the needs of cost-conscious
business travelers and pleasure
travelers alike. Schultzs pioneering
efforts in developing a product and
service for these market segments
have proved a substantial contribution
to the history of the hotel industry
e