29
Mackenzie Health Stroke Community Resources 1 DRAFT
Mackenzie Health Stroke Community Resources 1
DRAFT
Mackenzie Health Stroke Community Resources 2
DRAFT
COMMUNITY RESOURCE GUIDE
Table of Contents
DISTRICT STROKE CENTRE ......................................................................................... 3
STROKE PREVENTION CLINIC .................................................................................... 3
CARDIOVASCULAR REHABILITATION CENTRES .................................................. 5
GENERAL RESOURCES .................................................................................................. 7
STROKE SURVIVOR GROUPS ....................................................................................... 9
CENTRAL COMMUNITY CARE ACCESS CENTRE (CCAC) ................................... 11
APHASIA (SPEECH AND LANGUAGE) RESOURCES .............................................. 13
MENTAL HEALTH SERVICES ..................................................................................... 13
PATIENT SELF MANAGEMENT PROGRAMS ........................................................... 15
IN-HOME NURSING CARE AND SUPPORT SERVICES ........................................... 16
HOMEMAKING SERVICES .......................................................................................... 17
EQUIPMENT SALES AND RENTAL ............................................................................ 17
RESPITE CARE SERVICES/FRIENDLY VISITING PROGRAMS ............................. 19
TRANSPORTATION ....................................................................................................... 19
VEHICLE MODIFICATION ........................................................................................... 20
FINANCIAL ASSISTANCE FOR VEHICLE MODIFICATIONS ................................ 21
FOOD SOURCES SERVICES ......................................................................................... 21
EMPLOYMENT RESOURCES ....................................................................................... 21
GOVERNMENT OF ONTARIO RESOURCES ............................................................. 22
CONDITIONS ASSOCIATED WITH STROKE ............................................................ 23
DIABETES ....................................................................................................................... 23
HYPERTENSION ............................................................................................................ 25
SMOKING CESSATION ................................................................................................. 26
HEART AND STROKE FOUNDATION ........................................................................ 27
APPENDIX A .................................................................................................................. 29
There may be fees associated with the services listed in this guide. Please contact the
individual service providers for more information
Mackenzie Health Stroke Community Resources 3
DRAFT
STROKE SERVICES
DISTRICT STROKE
CENTRE
Mackenzie Health, formerly York
Central Hospital received designation
as a District Stroke Centre in 2005. We
participate in ongoing education and
training in stroke care, providing
coordinated stroke services for York
Region. We work with providers across
the health care continuum. We receive
leadership, support, and education from
our Regional Stroke Centre, Royal
Victoria Hospital in Barrie.
For more information, please contact
Judy Murray, District Stroke
Coordinator:
Telephone: (905) 883-1212 ext. 3882
STROKE
PREVENTION CLINIC
The Stroke Prevention Clinic is an
outpatient clinic for people who have
experienced signs and symptoms of a
recent stroke or transient ischemic attack
(TIA). The goals of the clinic are:
To provide early assessments and
appropriate interventions
To provide rapid access to
diagnostic tests
To provide education to patients
and family members about risk
factor management and stroke
prevention
Open to all patients in Richmond Hill
10 Trench St.
Richmond Hill, ON
Telephone: (905) 883-1212 ext. 7721
Fax: (905) 883-2065
Note: A referral from a Physician is
required.
Mackenzie Health Stroke Community Resources 4
DRAFT
STROKE SERVICES (cont.)
Cardiovascular Rehabilitation
Services– Mackenzie Health The Cardiovascular Rehabilitation
Services promotes overall cardiovascular
wellness. An exercise program will be
tailored for each individual. Individual
and group counseling sessions are also
available to provide nutrition and
medication counseling. Those interested
must be referred by a family physician,
cardiologist, internist, or neurologist.
Upper Thornhill Centre
955 Major Mackenzie Drive
Vaughan, ON, L6A 4P9
Telephone: (905) 832-8070 ext. 2232
Carefirst Community
Cardiovascular Prevention and
Rehabilitation Program Carefirst offers a six (6) month program
to inspire, educate, monitor, and support
the client to do appropriate endurance,
strength, and flexibility exercises. This
will help clients meet the Canadian
Guidelines for Healthy Eating by
undertaking behavioral modification and
help establish a regular healthy
behavioral habit.
Classes are conducted in English and
Chinese.
Bayview Hill Community Centre
114 Spadina Road
Richmond Hill, ON
Telephone: (416) 502-2323 ext. 6308
Heart and Stroke Foundation of
Ontario Contact either office to request a brief
health presentation or to get a copy of
heart disease and stroke brochures and
support literature. For more information
and e-tools to support personal risk
prevention and healthy lifestyle changes,
please visit www.heartandstroke.ca
York South Office:
Supporting Markham Richmond
Hill, Thornhill, Vaughan
9251 Yonge Street, Suite 204
Richmond Hill, ON, L4C 9T3
Telephone: (905) 709-4899
Fax: (905) 709-0883
York North Office:
Supporting Aurora, Newmarket,
King, Whitchurh-Stouffville, East
Gwillimbury, Georgina, and
Bradford
17665 Leslie Street, Unit 29
Newmarket, ON, L3Y 3E3
Telephone: (905) 853-6355
Fax: (905) 853-7961
Stroke Recovery Canada -
March of Dimes 10 Overlea Boulevard
Toronto, ON, M4H 1A4
Toll Free: 1-800-263-3463
Fax: (416) 425-1920
Email: [email protected]
www.strokerecoverycanada.com
Warmline: 1-888-540-6666
(Confidential support line)
Mackenzie Health Stroke Community Resources 5
DRAFT
STROKE SERVICES (cont.)
CARDIOVASCULAR REHABILITATION CENTRES
Cardiovascular Rehabilitation
and Chronic Disease
Management Mackenzie Health
Upper Thornhill Centre
955 Major Mackenzie Dr.
Thornhill, ON, L6A 4P9
Telephone: (905) 832-8070 ext. 2232
Fax (905) 832-0720
Cardiovascular Chronic Disease
Prevention and Management
Program Southlake Regional Health Centre
The Tannery Mall
465 Davis Dr. Suite 404
Newmarket, ON, L3R 2P1
Telephone: (905) 895-4521 x2806
Fax: (905) 830-5980
TIA- Specific Class
MAGNA Centre
800 Mulock Dr.
Newmarket, ON L3Y 9C1
Cardiovascular Wellness and
Prevention Program Stevenson Memorial Hospital
200 Fletcher Crescent
Alliston, ON
Telephone: (705) 434-5117
Fax: (705) 434-5118
Community Cardiovascular
Rehabilitation Program Toronto Track & Field Centre: York
University
4700 Keele St.
231 Ian MacDonald Blvd.
Toronto, ON, M3J 1P3
Telephone: (416) 597-3422 x5200
Fax: (416) 425-0131
Community Cardiovascular
Prevention and Rehabilitation
Program Carefirst
Bayview Hills Community Centre
114 Spadina Rd.
Richmond Hill, L4B 2Y9
Telephone: (905) 695-1135
Fax: (905) 695-0826
Lifestyle, Education and
Exercise Program (LEEP) Markham Stouffville Hospital
381 Church Street
Markham, ON, L3R 7P3
Telephone: (905) 472-7379
Fax: (905) 472-7135
Rehabilitation North York General – Branson Site
555 Finch Avenue West
Toronto, ON, M2R 1N5
Telephone: (416) 756-6307
Fax: (416)756-6385
Mackenzie Health Stroke Community Resources 6
DRAFT
STROKE SERVICES (cont.)
Cardiac Rehabilitation Headwaters Health Care Centre
100 Rolling Hills Dr.
Orangeville, L9W 4X9
Telephone: (519) 941-2702 x2220
Cardiac Prevention and
Rehabilitation Services Rouge Valley Health System
2867 Ellesmere Rd.
Scarborough, ON
Telephone: (416) 281-7400 x4
Fax: (416) 281-7280
Cardiac Rehabilitation William Osler Health Centre –
Brampton Civic Hospital
2100 Bovaird Dr. East
Brampton, ON, L6R 3J7
Telephone: (905) 494-6479
Fax: (905) 494-6473
Cardiac Rehabilitation Program
and Secondary Prevention
Program Toronto Rehab Institute
347 Rumsey Rd.
Toronto, ON, M4G 1R7
Telephone: (416) 597-3422 x5200
Fax: (416) 425-0130
Cardiac Wellness and
Rehabilitation Centre Trillium Health Centre – West Toronto
Site
150 Sherway Dr.
Toronto, ON, M9C 1A5
Telephone: (416) 259-7580 x5998
Fax: (416) 521-4073
Mackenzie Health Stroke Community Resources 7
DRAFT
STROKE SERVICES (cont.)
GENERAL RESOURCES
211Ontario This is a province-wide directory and
referral service for community and
social services for community and social
services in Ontario. Their phone service
is open 24 hours a day, every day of the
year, and is available in more than 150
languages. They can be reached by
telephone – just dial 2-1-1
www.211ontario.ca
Central East Stroke Network The Central East Stroke Network is one
(1) of the eleven (11) regional stroke
systems in Ontario. It is divided into
five (5) Districts: Muskoka, Simcoe,
York, Durham, Haliburton, Kawartha,
and Pine Ridge. Mackenzie Health is
the District Stroke Centre for York
Region. The website provides
information for professionals and links
to useful information for people with
stroke and their caregivers.
www.cesnstroke.ca
Evidence Based Review of
Stroke Rehabilitation www.ebrsr.com
This website provides an up – to – date,
readily accessible evidence-based review
of the stroke rehabilitation literature; as
well as evaluates the effectiveness of
stroke rehabilitation interventions.
Heart and Stroke Foundation Let’s Talk About Stroke
http://www.heartandstroke.com/atf/cf/%
7B99452d8b-e7f1-4bd6-a57d-
b136ce6c95bf%7D/LETSTALKABOUT
STROKE_LR.PDF
Tips and Tools for Everyday
Living:
A Guide for Stroke Caregivers is a
resource published by the Heart and
Stroke Foundation that provides
practical knowledge and skills for family
caregivers and health care providers.
http://www.heartandstroke.on.ca/site/c.p
vI3IeNWJwE/b.6194819/k.FEB1/Tips_a
nd_Tools__2010.htm
Stroke Best Practices Getting on With the Rest of Your
Life after Stroke
This booklet from the Canadian Stroke
Strategy contains activities to assist you
in exploring the positive effects of
physical activity, leisure, and social
interaction.
A Patient’s Guide to the Canadian
Best Practice Recommendations for
Stroke Care
These resources are available for
download or a copy can be requested.
http://www.strokebestpractices.ca/index.
php/resources/
StrokeEngine This website provides information on
stroke-related topics from quality
articles, websites, and more.
http://strokengine.ca/
Mackenzie Health Stroke Community Resources 8
DRAFT
STROKE SERVICES (cont.)
Ontario Stroke Network The Ontario Stroke Network (OSN) was created in 2008 – funded by the Ministry of
Health and Long-Term Care – to provide provincial leadership and planning for the
continuum of stroke care in Ontario. Its key function is to enable the advancement of the
Ontario Stroke System – consisting of all Ontario Stroke Centres and Stroke Prevention
Clinics – primarily through leading provincial initiatives, credible advisor, evaluating and
driving system performance, as well as coordinate research and knowledge management
programs.
www.ontariostrokenetwork.ca
Mackenzie Health Stroke Community Resources 9
DRAFT
STROKE SUPPORT GROUPS
STROKE SURVIVOR GROUPS Meetings are for stroke survivors and their caregivers. The groups generally meet once a
month and often have guest speakers. All meetings are wheelchair accessible, and all
programs are free to attend.
For more information on Stroke Support Groups in your area, please visit the
websites below.
http://www.heartandstroke.on.ca/site/c.pvI3IeNWJwE/b.7936265/k.94AE/Living_with_S
troke__Ontario_Locations.htm
http://cesnstroke.ca/local-stroke-programs/stroke-support-group/
Carefirst Seniors & Community Services Association
Stroke Survivor and Caregiver Support Group
The group meetings are provided in a linguistically and cultural manner for Chinese
speaking stroke survivors and their caregivers. The group meets once (1) a month with
health care professionals, such as dieticians, nurses, social workers, and exercise
therapists.
3601 Victoria Park Ave., Suite 501
Toronto, ON
M1W 3Y3
Telephone: (416) 502/2323
Fax: (416) 502-2382
Email: [email protected]
http://carefirstseniors.com/
Newmarket
Efforts are underway to establish a group in Newmarket
Please contact Sarah Balsas for more information.
Telephone: 1-800-263-3463
Email: [email protected]
Richmond Hill
Please contact Albert Ganesh for more information.
Email: [email protected]
Mackenzie Health Stroke Community Resources 10
DRAFT
STROKE SUPPORT GROUPS (cont.)
Living with Stroke Program This program is offered the Vaughan Community Health Centre in partnership with
March of Dimes and Mackenzie Health.
For more information, please contact Marlene Lauer
Telephone: (905) 303-8490 ext. 152
Vaughan Community Health Centre The Vaughan Community Health Centre currently offers a Stroke Survivor Support
Group on the fourth (4th
) Monday of each month in the morning. This is in collaboration
with the March of Dimes.
For more information please contact Sarah.
Telephone: (905) 303-8490
Warmline – Stroke Recovery Canada Phone support and information for stroke survivors and their family and caregivers
Telephone: 1-888-540-6666
www.marchofdimes.ca/src
Mackenzie Health Stroke Community Resources 11
DRAFT
Community Care Access Centre
CENTRAL COMMUNITY CARE ACCESS CENTRE
(CCAC)
The Central Community Care Access Centre (CCAC) is part of a province-wide
community care network that connects people of all ages to the care they need at home
and in the community.
Central CCAC staffs are nurses, occupational therapists, social workers and other
regulated health professionals with specialized clinical expertise, who are trained to
assess people’s health and care needs, and connect them to a wide range of CCAC
services and other community resources.
Services provided by CCAC include nursing, personal support and therapy services, as
well as specialized services such as rapid response nursing, palliative care and child and
family services. Central CCAC also helps many people explore other care options such as
adult day programs, retirement homes, short and long-term care and supportive housing.
Through personal health assessments, in-home visits and regular check-ins, Central
CCAC manages the care and community supports people need to return home from
hospital faster, to heal at home, and to live at home longer, independently and with
dignity.
How can the Central CCAC help me?
The Central CCAC can provide:
Support and information to help people make informed choices about their care needs
Personalized assessment and care planning
Easy access to a range of in-home health and community support services
Go online to find out more
Central CCAC’s website at www.central.ccac-ont.ca offers more information and
resources to help people access care and services at home and in the community,
including online tours of long-term care homes in the area.
Mackenzie Health Stroke Community Resources 12
DRAFT
Community Care Access Centre (cont.)
Contact the Central CCAC
Central CCAC is open from 8:30 a.m. to 8:30 p.m., every day of the year. A physician’s
referral is not required; you may call on behalf of a family member, friend or client. If
you are in the hospital, ask to speak to the CCAC Care Coordinator.
Telephone: (905) 895-1240
Telephone: (416) 222-2241
Toll free: 1-888-470-2222
TTY: (416) 222-0876
www.central.ccac-ont.ca
Email: [email protected]
(Note: Please do not use this unsecured email to share personal health information.)
Central CCAC Branch Offices
Newmarket
1100 Gorham Street, Unit 1
Newmarket, Ontario
L3Y 8Y8
Richmond Hill
9050 Yonge Street, Suite 400
Richmond Hill, Ontario
L4C 9S6
Sheppard
45 Sheppard Avenue East, Suite 700
North York, Ontario
M2N 5W9
The Central CCAC is funded by the Ministry of Health and Long-Term Care through the
Central Local Health Integration Network (LHIN). Central CCAC is fully accredited by
Accreditation Canada, and serves residents of York Region, South Simcoe and parts of
the Toronto communities of Etobicoke and York.
Mackenzie Health Stroke Community Resources 13
DRAFT
COMMUNITY SERVICE PROVIDERS
APHASIA (SPEECH AND LANGUAGE)
RESOURCES
The Aphasia Institute The Aphasia Institute is a community-based centre of excellence, pioneering programs,
and practices that help the 100,000 Canadians with aphasia learn how to communicate in
new ways. Consequently, the clients can then re-join life’s conversations through direct
service, research, and education and training.
http://www.aphasia.ca/
York Durham Aphasia Centre The York-Durham Aphasia Centre offers services and programs for people affected by
aphasia, apraxia, dysarthria, and other social communication disabilities due to stroke,
traumatic brain injury, or neurological diseases.
http://www.marchofdimes.ca/EN/programs/ydac/Pages/York-
DurhamAphasiaCentre.aspx
MENTAL HEALTH SERVICES
Mackenzie Health – Richmond Hill Hospital Mental Health Programs
Aftercare Clinic Offers long term care to adults living with a chronic and persistent mental illness.
Components of the clinic include: medication management, administration of depot
neuroleptics, and monitoring compliance for Clozaril by a Nurse and Psychiatrist. A
Social Worker and Occupational Therapist offer a weekly group program intended to
promote community living skills.
Crisis Intervention Services Crisis Intervention Services provides assessments to the Emergency Department and
consultations to the medical floors for individuals experiencing a mental health crisis. We
no longer provide out-patient assessments or follow-up care (these services are provided
through the Urgent Clinic and/or The Shaw Clinic).
The focus is to resolve the immediate crisis to assist the individual to return to a pre-crisis
level of functioning.
Page (416)790-4300
Monday-Friday 0800-2300 hours
Saturday, Sunday and Statutory Holidays 09:00-20:00 hours
Mackenzie Health Stroke Community Resources 14
DRAFT
COMMUNITY SERVICE PROVIDERS (cont.)
Day Program Provides daily, short term, group treatment designed to stabilize mood and improve day-
to-day functioning. Appropriate for clients requiring intensive treatment and for those
safe to return home each day.
Outpatient Adult Services Adult Services provides treatment to adults 18 years and older who are experiencing
acute or significant difficulties related to their emotional and psychological health. The
Adult Outpatient Services has a broad range of assessment and treatment options for
reducing symptom distress and dysfunction in most areas of mental health including
depression, anxiety and relationship difficulties. Psychiatric consultation is available in
conjunction with ongoing therapy as appropriate. Referrals can be made by calling
Psychogeriatric Clinic The Psychogeriatric Assessment and Outreach Service is comprehensive assessment and
consultation service to physicians in York Region for those 65 years and older
experiencing mental health difficulties and who are not requiring crisis or urgent
intervention.
Urgent Clinic Psychiatric assessment and /or brief treatment of adults, ages 19 and above whom
require urgent psychiatric intervention in an outpatient setting. Patients under age
19 may be referred from the Emergency room only.
Urgent Clinic is located at Mackenzie Health on 3West, Room 3931. Operational
hours are Monday to Friday from 0900-1700 hours.
Referrals are accepted for clients who:
a) reside in the catchment area (north to Bloomington Sideroad, south to
Steeles Ave. east to Hwy 404 and west to Hwy 400)
b) Whose physicians’ practice is within Mackenzie Health catchment area.
c) have a physician who is affiliated with York Central Hospital
Appointments are booked on a priority basis.
The nurse consults with the psychiatrist when required.
Clients are seen within a 24-72 hour period.
Length of service is typically 1-6 sessions.
Phone number is (905)883-2136. Fax referrals to the URGENT CLINIC,
(905)883-2109.
Mackenzie Health Stroke Community Resources 15
DRAFT
COMMUNITY SERVICE PROVIDERS (cont.)
Bereaved Families of Ontario Telephone: (905) 898-6265
Catholic Children Services York Region Richmond Hill
Telephone: (905) 770-7040
Thornhill
Telephone: (905) 709-8181
Family Services of York Region Telephone: 1-888-223-3999
Jewish Family & Child Services Telephone: (905) 882-2331
PATIENT SELF MANAGEMENT PROGRAMS
Carefirst Seniors & Community Services Association Chronic Disease Self-Management Program
3601 Victoria Park Ave., Suite 501
Toronto, ON M1W 3Y3
Telephone: (416) 502/2323
Fax: (416) 502-2382
Email: [email protected]
http://carefirstseniors.com/
Central LHIN
Central Self-Management Program
Living a Healthy Life with Chronic Conditions
The “Living a Healthy Life” workshop is a free 6-week workshop. The workshop helps
people with chronic health conditions and their caregivers to better cope with symptoms
and activities of daily life. All participants will receive the “Living a Healthy Life with
Chronic Conditions” companion book. Contact below to find workshop running in your
area.
Toll Free: 1-866-971-5545
Email: [email protected]
www.healthylifeworkshop.ca/
Mackenzie Health Stroke Community Resources 16
DRAFT
COMMUNITY SERVICE PROVIDERS (cont.)
Living with Stroke The Heart& Stroke Living with Stroke™ Program is a community-based support and
educational program designed for stroke survivors and their caregivers to gain confidence
in managing the challenges of living with stroke.
The six (6) week program assists stroke survivors to develop new skills and gain
confidence in your ability to control your life. This interactive program supports a self-
management philosophy, focusing on building skills, sharing experiences, and support.
For up – to – date listing of programs, please visit the website
http://www.heartandstroke.on.ca/site/c.pv131enwjwe/b.7936265/k.94ae/living_with_stro
ke_ontario_locations.htm
IN-HOME NURSING CARE AND SUPPORT
SERVICES
Carefirst Seniors & Community Services Association Personal Support Services
Carefirst provides personal care services and have an adequate supply of Chinese-
speaking staff who understands the language and cultural needs of our clients.
Nurse Next Door Nurse Next Door provides different types of services – from light housekeeping to daily,
live – in care. For more information visit their website.
Telephone: (416) 561-9337 or 1-888-988-5880
Email: [email protected]
www.nursenextdoor.com
Saint Elizabeth Saint Elizabeth is pleased to share with you the launch of a new website, the Caring for
Caregivers Resource Centre, which provides links to people, information and innovations
to enhance the important work of supporting caregivers. To access the Caring for
Caregiver Resource Centre, please visit saintelizabeth.com/caringforcaregivers
This Resource Centre is designed to give providers of caregiver education and support
programs access to evidence-based resources, tools, and knowledge-exchange
opportunities to help them meet the needs of family caregivers.
Mackenzie Health Stroke Community Resources 17
DRAFT
COMMUNITY SERVICE PROVIDERS (cont.)
Visit the Resource Centre to:
· Complete a self-audit tool to see which of the promising practice indicators your
program meets
· Learn about caregiver support and education programs from across Canada
· Identify potential opportunities for collaboration
· Discover new ways to improve your program
· Review the reports from an Echo-funded study looking at Promising Practices for
Caregiver Education and Support
· Share ideas with other providers of caregiver education and support
HOMEMAKING SERVICES
Homemaking Services/Home Help Services
Carefirst provides homemaking services, such as meal preparation, bed making, laundry
and ironing, house cleaning, and light grocery shopping.
3601 Victoria Park Ave., Suite 501
Toronto, ON
M1W 3Y3
Telephone: (416) 502/2323
Fax: (416) 502-2382
Email: [email protected]
http://carefirstseniors.com/
EQUIPMENT SALES AND RENTAL
Aurora
Aurora Compounding Pharmacy
15017 Yonge St.
Telephone: (905) 727-1343
Barrie
Motion Specialties
122 Commerce Park Dr. Unit L
Telephone: (705) 727-1009 or (800) 216-3632
Brampton
Shoppers Home Health Care
Telephone: (905) 455-5939
Mackenzie Health Stroke Community Resources 18
DRAFT
COMMUNITY SERVICE PROVIDERS (cont.)
Markham MED+
6633 Hwy 7 West, Unit 105
Telephone: (905) 472-0866
Medichair
5293 HWY East, Unit 5
Telephone: (905) 471-5224
Shoppers Home Health Care – Cachet
Centre
9255 Woodbine Ave., Unit 5
Telephone: (905) 887-9055
Newmarket
Home Medical Care
130 Davis Dr., Unit 20
Telephone: (905) 853-2454
Medichair Chats
1-105 Harry Walker Parkway North
Telephone: (905) 715-7853
Medigas
17705 – B Leslie St.
Telephone: (905) 853-8744
Shoppers Home Health Care
17725 Yonge St., Unit 5
Telephone: (905) 953-9907
Richmond Hill
MED+
563 Edward Ave., Unit 16
Telephone: (905) 770-3556
Medichair Chats
10132 Yonge St.
Telephone: (905) 508-0699
Total Health Home Health Care
250 Harding Blvd. West
Telephone: (905) 737-8602
Red Cross – Region of York Branch
13311 Yonge St., Unit 204
Telephone: (905) 830-9565 or (800)
361-9448
Scarborough Shoppers Home Health Care
685 McCowan Rd.
Telephone: (416) 431-4621
Thornhill
Active Lite Mobility Systems Inc.
2300 John St., Unit 3
Telephone: (905) 764-0706
Baygreen Home Healthcare
8 Green Lane
Telephone: (905) 771-0010
North – Med Pharmacy
7131 Bathurst St.
Telephone: (905) 886-000
Shoppers Home Health Care
8000 Bathurst St.
Telephone: (905) 763-9525
Mackenzie Health Stroke Community Resources 19
DRAFT
COMMUNITY SERVICE PROVIDERS (cont.)
Toronto
Agta Home Health Care
860 Wilson Ave. (Near Dufferin)
Telephone: (416) 630-0737
Home Medical Equipment (HME)
124 St. Regis Cres. South
Telephone: (416) 633-9333
Motion Specialties
82 Carnforth Rd.
Telephone: (416) 751-0400 or (800)
267-2920
ReliAble Independent Living Services
(Toronto North – Services Richmond
Hill, Thornhill, and Woodbridge)
8 Lowbank Court
Telephone: (800) 690-7145 or (647)
206-6409
Shoppers Home Health Care
104 Barley Dr.
Telephone: (416) 752-8885
528 Lawrence Ave. West
Telephone: (416) 789-3368
RESPITE CARE SERVICES/FRIENDLY VISITING
PROGRAMS
Carefirst Seniors & Community Services Association
Friendly Visiting/Hospice Visiting
Carefirst provides volunteer friendly visiting/Hospice visiting services with the support of
the agency case workers.
3601 Victoria Park Ave., Suite 501
Toronto, ON
M1W 3Y3
Telephone: (416) 502/2323
Fax: (416) 502-2382
Email: [email protected]
http://carefirstseniors.com/
TRANSPORTATION
Ministry of Transportation
Accessible Parking Permits
http://www.ontario.ca/en/services_for_residents/ONT05_039815.html
Mackenzie Health Stroke Community Resources 20
DRAFT
COMMUNITY SERVICE PROVIDERS (cont.)
Driver Improvement Office - Medical Review Section
Visit this website for information on the process to reinstate your license and for MTO
approved driver assessment centers for driving evaluations.
http://www.mto.gov.on.ca/english/dandv/driver/medical-review/eval-
centres.shtml#medical
Carefirst Seniors & Community Services Association Community Transportation Services
Carefirst has access to 7 and 14 – passenger vans with wheelchair accessibility. This
service is available for clients that reside in Scarborough, North York, Markham, and
Richmond Hill areas.
3601 Victoria Park Ave., Suite 501
Toronto, ON M1W 3Y3
Telephone: (416) 502/2323
Fax: (416) 502-2382
Email: [email protected]
http://carefirstseniors.com/
VEHICLE MODIFICATION
General Motors of Canada – Mobility Program Can adapt certain GM vehicles for easier access.
http://www.gm.ca/gm/english/corporate/mobility/home
Telephone: 1-800-GM-DRIVE
Savaria Vehicle Group A wheelchair van conversion company
Telephone: 1-866-661-5112
http://www.savaria.com/products/vehicles-main/index.php
Shoppers Home Health Care- Automotive Division A dealer for wheelchair accessible vans
http://www.sparrowhawk.ca/
Universal Motion Installs wheelchair lifts and van conversions
www.universalmotion.com
Telephone: 1-877-899-0699
Mackenzie Health Stroke Community Resources 21
DRAFT
COMMUNITY SERVICE PROVIDERS (cont.)
FINANCIAL ASSISTANCE FOR VEHICLE
MODIFICATIONS
Ontario March of Dimes
Home and Vehicle Modification Program
The program may provide limited funding for vehicle modifications.
http://www.marchofdimes.ca/EN/programs/hvmp/Pages/HomeandVehicle.aspx
Toll-Free: 1-877-369-4867
FOOD SOURCES SERVICES
Carefirst Seniors & Community Services Association Meals – on – Wheels
Nutritious hot/frozen Chinese meals are delivered to frail/homebound individuals
residing in Scarborough, Markham, and Richmond Hill areas. Special menus, such as
diabetic, salt – free, congee, etc. are also available upon request.
3601 Victoria Park Ave., Suite 501
Toronto, ON M1W 3Y3
Telephone: (416) 502/2323
Fax: (416) 502-2382
Email: [email protected]
http://carefirstseniors.com/
EMPLOYMENT RESOURCES
Return to Work
Return to Work Toolkit
This informative website, developed by the Southwest Ontario Stroke Network, will
provide stroke survivors, family members and healthcare providers with the following:
Assistance to navigate the process of returning to work
Local and provincial resources that provide guidance, support, and assistance
An online self-assessment guide to focus individual recovery efforts and provide
information about ability or readiness to return to work
http://swostrok.ca/rtw-introduction/
Mackenzie Health Stroke Community Resources 22
DRAFT
COMMUNITY SERVICE PROVIDERS (cont.)
Local vocational rehabilitation services
Search terms: vocational rehabilitation or occupational therapy using search engines such
as the following:
www.211.ca
www.310ccac.ca
GOVERNMENT OF ONTARIO RESOURCES
Canadian Pension Plan (CPP)
Old Age Security (OAS) and Guaranteed Income Supplement
This is available to those that are 65 years or older. There may also be an allowance
available for your spouse. For more information, visit
http://www.servicecanada.gc.ca/eng/isp/oas/oastoc.shtml
Telephone: 1-800-277-9914
Retirement Pension and Disability Benefits
These benefits may be available to you if you contribute to CPP while you were working.
There may also be benefits available for your children. For more information, visit
http://www.servicecanada.gc.ca/eng/isp/cpp/cpptoc.shtml
Telephone: 1-800-277-9914
Vocational Rehabilitation
This is a voluntary program designed to help people receiving CPP disability benefits
return to work.
http://www.servicecanada.gc.ca/eng/isp/pub/factsheets/vocrehab.shtml
Telephone: 1-800-461-3422
Canadian Council on Rehabilitation and Work Promotes and supports meaningful and equitable employment of people with disabilities.
www.ccrw.org
Telephone: 1-800-664-0925
Employment Insurance – Sickness Benefits If you have had to stop work because of an illness/injury you may qualify for this benefit.
You can visit your local Service Canada Office or apply online at:
http://www.servicecanada.gc.ca/eng/sc/ei/benefits/sickness.shtml
Telephone: 1-800-206-7218
Mackenzie Health Stroke Community Resources 23
DRAFT
COMMUNITY SERVICE PROVIDERS (cont.)
March of Dimes Employment Services Provides job training and helps people with disabilities to find employment.
http://www.marchofdimes.ca/EN/programs/employment/Pages/default.aspx
Telephone: 1-800-263-3463
Ontario Disability Support Program (ODSP) ODSP provides long-term financial assistance to people who cannot work for medical
reasons or because of disability. Check out their website for the office near you.
www.ontario.ca/socialassistance
Ontario Works (OW) Provides temporary financial assistance to help cover the costs of your basic needs and
employment assistance to help you prepare and find a job. Check on the website to find
an office near you.
www.ontario.ca/socialassistance
CONDITIONS ASSOCIATED WITH STROKE
DIABETES
Canadian Diabetes Association
Our mission is to lead the fight against diabetes by helping people with diabetes live
healthy lives while we work to find a cure. We deliver our mission by:
providing people with diabetes and healthcare professionals with education and
services
advocating on behalf of people with diabetes
supporting research
translating research into practical applications
http://www.diabetes.ca/about-us/
Central Diabetes Regional Coordination Centre
The Central Diabetes Regional Coordination Centre (Central DRCC) is one of 14
Regional Coordination Centres across Ontario. Our mission is to improve health
outcomes and access to health services for individuals with pre-diabetes and diabetes,
using preventative strategies, self-management education, and the promotion of best
practice.
Mackenzie Health Stroke Community Resources 24
DRAFT
COMMUNITY SERVICE PROVIDERS (cont.)
In alignment with the Ontario Diabetes Strategy, the Central DRCC works to support
local resources and use existing expertise to ensure the coordination and improvement of
diabetes services along the continuum of care.
The Central DRCC is committed to providing quality diabetes resources to individuals
and their families and health care providers. Our focus is to support and empower
individuals living with pre-diabetes and diabetes in maintaining a healthy lifestyle
through education and self-management.
http://centraldrcc.ca/CentralDRCC/welcome.html
Eat Right Ontario
EatRight Ontario wants to help you improve your health and quality of life through
healthy eating. This service provides easy-to-use nutrition information to help you make
healthier food choices.
Registered Dietitians provide EatRight Ontario visitors with feature articles on food and
nutrition, meal planning advice, healthy eating tips and recipes. We cover a wide range of
interesting topics that are updated on a regular basis. Topics include Family Nutrition,
Healthy Eating, Healthy Weights, Seniors Nutrition and Disease Prevention.
EatRight Ontario allows you to ask nutrition-related questions and receive feedback by
phone or email from a Registered Dietitian. Nutrition tools and links offer many
additional resources to support you in developing healthy eating habits for you and your
family.
http://www.eatrightontario.ca/en/default.aspx
Mackenzie Health – Diabetes Education Centre (DEC)
The Diabetes Education Centre is for adults with diabetes or pre-diabetes. We are here to
help you make the best decisions for managing your diabetes.
Our Nurses and Dietitians are experts in diabetes and provide the following services:
individual assessments
follow-up appointments
education and support to help
you monitor and manage your
blood sugars
diet education
medication adjustment
insulin pump therapy
group classes
Classes are offered each month on many topics and languages. A six week series,
Craving Change, is offered to help you feel more in control of your eating. Foot care is
available in the clinic. It is provided by a Registered Nurse who is certified in foot care.
Mackenzie Health Stroke Community Resources 25
DRAFT
COMMUNITY SERVICE PROVIDERS (cont.)
You can make your own appointment or your doctor can refer you.
Telephone: (905)832-8070 ext. 2238
http://mackenziehealth.ca/patient_services_outpatient_page.php?id=430
www.dietitians.ca
Vaughan Community Health Centre
The Vaughan Community Health Centre’s (VCHC) Diabetes Program provides free
education for adults living with Type 2 Diabetes or pre-diabetes. The VCHC diabetes
education program helps you learn how to improve your quality of life by providing
practical suggestions to improve the management of your diabetes.
We offer both individual counseling and group sessions with Registered Dietitians,
Registered Nurses, Chiropodist (foot care), and a Social Worker. VCHC offers you the
opportunity to improve your knowledge and become empowered to self-manage your
diabetes and to delay and reduce the risk of complications.
http://www.vaughanhealthcarechc.com/diabetes-education/about-us
HYPERTENSION
Hypertension Canada This website provides information on high blood pressure prevention and control.
http://www.hypertension.ca/hypertension-home
Mackenzie Health Stroke Community Resources 26
DRAFT
COMMUNITY SERVICE PROVIDERS (cont.)
SMOKING CESSATION
Canadian Cancer Society
Canadian Cancer Society provides helpful information for both smokers and non-smokers
to aid one quit. Visit the website for more information.
http://www.cancer.ca/Ontario/Prevention/Smoking%20and%20tobacco.aspx?sc_lang=en
Smokers’ Helpline
Smokers’ Helpline is a free, confidential service operated by the Canadian Cancer
Society. It offers support and information about quitting smoking and tobacco use.
It provides telephone, online, as well as text messaging help and support for smokers and
non-smokers. Please call or visit the website for more information.
www.smokershelpline.ca
Telephone: 1-877-513-5333
Quit Smoking Canada
This website provides facts and tips to help smokers quit. Please visit their website for
more information.
http://quit-smoking-canada.ca/en/help_me_quit_smoking/
Mackenzie Health Stroke Community Resources 27
DRAFT
GIVING BACK TO THE
COMMUNITY
HEART AND STROKE FOUNDATION
Fundraising Help support continued research and local stroke prevention activities by participating in
a local fundraiser or coordinating a fundraising event. For more details about fundraising
and donation opportunities, please contact either the York South or York North offices of
Heart and Stroke Foundation
York North Office:
Supporting Aurora, Newmarket, King, Whitchurh-Stouffville, East
Gwillimbury, Georgina, and Bradford
17665 Leslie Street, Unit 29
Newmarket, Ontario L3Y 3E3
Telephone: (905) 853-6355
Fax: (905) 853-7961
York South Office:
Supporting Markham Richmond Hill, Thornhill, Vaughan
9251 Yonge Street, Suite 204
Richmond Hill, Ontario L4C 9T3
Telephone: (905) 709-4899
Fax: (905) 709-0883
Volunteering Did you or a loved one survive a stroke? Connect with either the York South or York
North office to find out more about how you can become a York Region Health
Ambassador and use your story to educate others about the importance of stroke
prevention, care, and rehabilitation. There are many ways that the Heart and Stroke
Foundation is actively involved in local initiatives to educate communities and shape
policies that will help prevent and minimize the devastating impact of heart disease and
stroke. To get involved, please visit www.heartandstroke.ca/volunteer or call your local
office.
Mackenzie Health Stroke Community Resources 28
DRAFT
ACKNOWLEDGEMENT
This resource guide was compiled by Mackenzie Health District Stroke Centre and
supported by many community partners with the intention of providing helpful
information for stroke survivors, care providers, and their family’s living in the York
Region.
Many thanks to our colleagues in HKPR District (Peterborough) whom inspired us with
their version of this guide.
Please note that the information contained in this Community Resource Guide has been
updated in December 2012, and is subject to change without notice. Furthermore, the
sponsors of this resource cannot endorse any or all organizations listed within this guide.
This resource list is intended as an overview and is not a complete list of all services in
the York Region vicinity. Certain providers, services, programs, and name changes may
not be listed. Corrections, additions, and/or deletions can be sent to Mackenzie Health
District Stroke Coordinator (please refer to page 3).
There may be fees associated with the services listed in this guide; please contact the
individual service providers for more information about the individual programs and
program fees.
Mackenzie Health Stroke Community Resources 29
DRAFT
APPENDIX
APPENDIX A
TIME Offerings in Central LHIN
