Macmillan Education
4 Crinan Street, London, N1 9XW
A division of Macmillan Publishers Limited
Companies and representatives throughout the world
www.macmillan-caribbean.com
ISBN 978-0-230-48176-3
© Caribbean Examinations Council (CXC®) 2017 www.cxc.org
www.cxc-store.com
The author has asserted their right to be identified as the author of this work in accordance with the
Copyright, Design and Patents Act 1988.
First published 2014
This revised version published 2017
Permission to copy
The material in this book is copyright. However, the publisher grants permission for copies to be
made without fee. Individuals may make copies for their own use or for use by classes of which they
are in charge; institutions may make copies for use within and by the staff and students of that
institution. For copying in any other circumstances, prior permission in writing must be obtained
from Macmillan Publishers Limited. Under no circumstances may the material in this book be used,
in part or in its entirety, for commercial gain. It must not be sold in any format.
Designed by Macmillan Publishers Limited
Cover design by Macmillan Publishers Limited and Red Giraffe
CAPE® Management of Business Free Resources
LIST OF CONTENTS
CAPE® Management of Business Syllabus Extract 3
CAPE® Management of Business Syllabus, Specimen Papers and Mark Schemes 4
CAPE® Management of Business Subject Reports
2004 Subject Report 252
2005 Subject Report 267
2007 Subject Report 282
2009 Subject Report 289
2010 Subject Report 297
2011 Subject Report 306
2012 Subject Report 315
2013 Subject Report 325
2014 Subject Report 336
Management of Business
Management of Business is an interdisciplinary subject that focuses on the theories,
principles and procedures involved in managing a successful business enterprise.
The CAPE Management of Business syllabus provides not only a good foundation for
further study of Management of Business and other related disciplines at the tertiary
level, but also opportunities for students to function not only in existing business
organisations, but also as successful entrepreneurs having developed the required
knowledge and understanding of management principles, practices, and skills required
to address managerial problems and the challenges faced by businesses.
The syllabus is divided into two (2) Units. Each Unit comprises three Modules.
Unit 1: Management Principles and Processes
Module 1 – Business and its Environment
Module 2 – The Management of People
Module 3 – Business Finance and Accounting
Unit 2: Application in Management
Module 1 – Production and Operations Management
Module 2 – Fundamentals of Marketing
Module 3 – Small Business Management
CXC A10/U2/99
Effective for examinations from May–June 2013
SYLLABUS
MANAGEMENT OF BUSINESS
CXC A24/U2/12
Caribbean Advanced Proficiency Examination®
CXC A24/U2/12
Published by the Caribbean Examinations Council. Correspondence related to the syllabus should be addressed to: The Pro-Registrar Caribbean Examinations Council Caenwood Centre 37 Arnold Road, Kingston 5, Jamaica Telephone Number: + 1 (876) 630-5200 Facsimile Number: + 1 (876) 967-4972 E-mail Address: [email protected] Website: www.cxc.org Copyright © 2012 by Caribbean Examinations Council The Garrison, St Michael BB14038, Barbados
CXC A24/U2/12
This document CXC A24/U2/12 replaces CXC A20/U2/03 issued in 2003.
Please note that the syllabus has been revised and amendments are indicated by italics.
First issued 2003 Revised 2012
Amended 2016
Please check the website, www.cxc.org for updates on CXC’s syllabuses.
CXC A24/U2/12
INTRODUCTION ........................................................................................................................... i RATIONALE ................................................................................................................................. 1 AIMS. .......................................................................................................................................... 1 SKILLS AND ABILITIES TO BE ASSESSED ...................................................................................... 2 STRUCTURE OF THE SYLLABUS ................................................................................................... 3
UNIT 1: MANAGEMENT PRINCIPLES AND PROCESSES .............................................................. 4 MODULE 1: BUSINESS AND ITS ENVIRONMENT ............................................................ 4 MODULE 2: THE MANAGEMENT OF PEOPLE ................................................................. 9 MODULE 3: BUSINESS FINANCE AND ACCOUNTING ................................................... 17
UNIT 2: APPLICATIONS IN MANAGEMENT .............................................................................. 22
MODULE 1: PRODUCTION AND OPERATIONS MANAGEMENT ................................... 22 MODULE 2: FUNDAMENTALS OF MARKETING ........................................................... 27 MODULE 3: SMALL BUSINESS MANAGEMENT ........................................................... 33
OUTLINE OF ASSESSMENT ....................................................................................................... 38 REGULATIONS FOR PRIVATE CANDIDATES .............................................................................. 46 REGULATIONS FOR RESIT CANDIDATES ................................................................................... 46 ASSESSMENT GRID ................................................................................................................... 47 GLOSSARY ................................................................................................................................. 48
Contents