How Can Eddie Murphy use a four letter word and make you laugh?
The Magic of RapportHow Can Eddie Murphy use a four letter word and make you laugh?
What is being Transmitted?
• 7% - words• 38% - Tone of Voice• 55% - physiology or body
Dr. Milton Erickson
Best Way to Achieve Rapport
- Mirroring or - Creating common physiology withthat person
Words Conscious Mind
Physiology UNCONSCIOUS MIND
THE BRAINSo what’s the brain Thinking?
Hey, this person’s like me. He must be okay.
The Magic of Rapport
Attraction = Bond
Unconscious Bond is EVEN MORE EFFECTIVE
Why?Because you are not aware of anything but the bond that’s been formed.
Strong bond
//So now, How to do that?
• Tonality & phrasing• Pitch• How fast he talks• What sort of
pauses he makes• Volume
• Favourite words• Breathing
pattern• Body language• Facial
expressions• Hand gestures
Representational System
Visual
Auditory
Kinesthetic
GENERIC
I UNDERSTAND YOU
VISUAL•I SEE YOUR POINT
AUDITORY
I hear what you are saying
KINESTHETIC
• I feel that I am in touch with what you are saying
Generic Visual Auditory Kinesthetic
Do you understand what I am trying to communicate
I want you to take a look at this
I want to make this loud and clear
I want you to get a grasp on this
I know that to be true
I know beyond a shadow of a doubt that that is true
That information is accurate word for word
That information is as solid as rock
I am not sure about that
That is pretty hazy to me
That doesn’t really ring a bell
I am not sure I’m following you
I don’t like what you are doing
I take a dim view of your perspective
That does not resonate with me at all
What it boils down to is that what you are doing doesn’t feel right to me