How Can Eddie Murphy use a four letter word and make you laugh?

The Magic of RapportHow Can Eddie Murphy use a four letter word and make you laugh?

What is being Transmitted?

• 7% - words• 38% - Tone of Voice• 55% - physiology or body

Dr. Milton Erickson

Best Way to Achieve Rapport

- Mirroring or - Creating common physiology withthat person

Words Conscious Mind

Physiology UNCONSCIOUS MIND

THE BRAINSo what’s the brain Thinking?

Hey, this person’s like me. He must be okay.

The Magic of Rapport

Attraction = Bond

Unconscious Bond is EVEN MORE EFFECTIVE

Why?Because you are not aware of anything but the bond that’s been formed.

Strong bond

//So now, How to do that?

• Tonality & phrasing• Pitch• How fast he talks• What sort of

pauses he makes• Volume

• Favourite words• Breathing

pattern• Body language• Facial

expressions• Hand gestures

Representational System

Visual

Auditory

Kinesthetic

GENERIC

I UNDERSTAND YOU

VISUAL•I SEE YOUR POINT

AUDITORY

I hear what you are saying

KINESTHETIC

• I feel that I am in touch with what you are saying

Generic Visual Auditory Kinesthetic

Do you understand what I am trying to communicate

I want you to take a look at this

I want to make this loud and clear

I want you to get a grasp on this

I know that to be true

I know beyond a shadow of a doubt that that is true

That information is accurate word for word

That information is as solid as rock

I am not sure about that

That is pretty hazy to me

That doesn’t really ring a bell

I am not sure I’m following you

I don’t like what you are doing

I take a dim view of your perspective

That does not resonate with me at all

What it boils down to is that what you are doing doesn’t feel right to me