Mail Archiver

8/9/2019 Mail Archiver

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GFI MailArchiver for Exchange Installing GFI MailArchiver 5

Installing GFI MailArchiver

Introduction

This chapter highlights important points you should take intoconsideration before installing GFI MailArchiver on your network, sothat you can make the best decisions on where to install and how toconfigure GFI MailArchiver on your network.

On which machine should I install GFI MailArchiver?

GFI MailArchiver should be installed on a machine that forms part ofthe Active Directory domain whilst taking into consideration thefollowing points:

Email flow experienced by your servers

Machine hardware and software specifications

Need to archive email from multiple sources concurrently

For example, if you only need to archive email from one mail serversource, for instance Exchange Server, and the server is handling theemail flow on your network and still has spare processing capacity,then you can choose to install GFI MailArchiver on the Exchange

Server machine directly. On the other hand, if you want to archiveemail from multiple mail servers, including non-Exchange Serversusing the IMAP protocol, we suggest that you install GFI MailArchiveron a separate machine.

NOTE: GFI MailArchiver does not require a dedicated machine whenit is not installed on the mail server. For example, you can, install GFIMailArchiver on machines running other applications such as GFIMailEssentials or GFI MailSecurity.

The machine on which you choose to install GFI MailArchiver needs tohave Internet Information Services (IIS) and the World Wide WebService installed and running, with ASP.NET registered, since GFIMailArchiver needs to create a virtual directory to host the GFIMailArchiver web interface.


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6 Installing GFI MailArchiver GFI MailArchiver for Exchange

System requirements

To install GFI MailArchiver you need:

Windows 2000 (Service Pack 3 or higher) or Windows 2003

The machine needs to be a Domain Controller or connected to one, sinceGFI MailArchiver requires access to Active Directory.

Microsoft .NET Framework 2.0

Internet Information Services (IIS) World Wide Web service

NOTE: Ensure that ASP.NET is registered with IIS. To register itfollow these steps:

1. Open Command Prompt2. Go to \Microsoft.NET\Framework\\3. Run the command aspnet_regiis.exe i and press ENTER

Microsoft Internet Explorer 5.5 or later

NOTE: Upon installation, GFI MailArchiver creates a default archivestore in a Firebird Database (open source). Therefore, Microsoft SQLServer is only a requirement if you would like to store data onMicrosoft SQL Server instead of Firebird. GFI MailArchiver supportsboth Microsoft SQL Server 2000 (Service Pack 3 or higher) andMicrosoft SQL Server 2005. Refer to the following Knowledge Basearticle for information regarding the Microsoft SQL Server collationmode required: http://kbase.gfi.com/showarticle.asp?id=KBID002277

Hardware requirements

The hardware requirements for GFI MailArchiver are:

Pentium 4 (or equivalent) - 2Ghz

512MB RAM

2 GB of available physical disk space (NTFS)

Preparing the servers for use with GFI MailArchiver

GFI MailArchiver requires a mail server from where to collect emails,

such as Microsoft Exchange Server, and optionally a Microsoft SQLServer to store the archived emails. The following sections will showyou how to prepare these servers for use with GFI MailArchiver.

The section Preparing Microsoft Exchange Server for use with GFIMailArchiver shows you how to enable journaling on the email storesince this is required. This section also contains an optional part thatshows you how to enable envelope journaling so that GFI MailArchivercan store the full email internet headers.

The section Preparing Microsoft SQL Server for use with GFIMailArchiver shows you how to configure and prepare Microsoft SQLServer for use with GFI MailArchiver by creating a new empty

database.


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Preparing Microsoft Exchange Server for use with GFI MailArchiver

To archive email from Microsoft Exchange Server, you will need to setup and configure a journaling mailbox. The Exchange Server journaling feature will use the journaling mailbox to store a copy of

each email that passes through the server. GFI MailArchiver will thenperiodically check the journaling mailbox and archive any emailsfound. To set up journaling on the Exchange Server, follow thesesteps:

1. Create a new mailbox where you want Microsoft Exchange to journal emails. Do this by adding a new user in the Active DirectoryUsers and Computers console. Give the mailbox a relevant namesuch as journal.

2. Open the Exchange System Manager and navigate to theMailbox Store node by expanding Servers Storage Group. Right click on the Mailbox Store node and then click

Properties.3. In the Properties dialog go to the General tab and select theArchive all messages sent or received by mailboxes on this storecheck box.

Screenshot 1 - Enabling journaling on an Exchange mailbox store


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4. Click on the Browse button located to the right of the Archive allmessages sent or received by mailboxes on this store check box.

5. In the Select Recipient dialog box, enter the journaling mailboxname you created in step one, for example journal, and click OK.

NOTE: If you want to archive emails to a public folder, enter a public

folder name in the Select Recipient dialog. However, note thatMicrosoft does not recommend using public folders as the journalrecipient. More information is available in the following MicrosoftKnowledge Base article, http://support.microsoft.com/?kbid=843105,(refer to question 6 in the question and answer section).

Screenshot 2 - Selecting the journaling mailbox name

6. Close the Mailbox Store Properties dialog and the ExchangeSystem Manager management console.

The Exchange Server journaling mailbox created is now ready for usewith GFI MailArchiver.

Enabling Envelope Journaling (recommended)

NOTE: If you want to archive email header information, you need toread this section to enable Exchange Envelope Journaling. If you donot want to archive email header information skip this section. GFIMailArchiver will still work correctly.

Envelope Journaling is available in Exchange 2000 post Service Pack3 and Exchange 2003 Service Pack 1. Exchange Envelope Journalingcaptures all the available RFC2821 recipients and all the RFC2822recipients, including CC and BCC recipients. It also captures membersof a distribution group expansion and it captures reports that includedelivery receipts, NDRs, read receipts, and out-of-office notifications.For more information about Envelope Journaling, please visit thisMicrosoft web page: How Exchange Server Envelope JournalingWorks.

You can enable Envelope Journaling by using either one of thesemethods:

1. Use the Exchange Server Email Journaling Advanced Configuration(exejcfg.exe) tool.

2. Use the ADSI editor management console.


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Method 1: Using the exejcfg.exe tool

To enable Envelope Journaling using the exejcfg.exe tool, follow thesesteps:

1. Open the command prompt.

2. Navigate to the folder in which you copied the exejcfg.exe tool.

3. To enable Envelope Journaling, type exejcfg e and press Enter.

NOTE 1: exejcfg d disables Envelope Journaling for thatorganization.

NOTE 2: You can download the exejcfg.exe tool from the followingMicrosoft web page:

http://www.microsoft.com/downloads/details.aspx?FamilyID=e7f73f10-7933-40f3-b07e-ebf38df3400d&displaylang=en

NOTE 3: You can use the exejcfg.exe tool downloaded from theabove link in both Exchange 2000 and Exchange 2003 Serverenvironments.

Method 2: Using the ADSI editor

To enable Envelope Journaling using the ADSI editor, follow thesesteps:

1. Open the adsiedit.msc console.

NOTE: You can find the adsiedit.msc tool in the Windows 2003 Serversupport tools and in the Windows 2000 Server resource kit.

Screenshot 3 - ADSI Edit

2. Navigate to the CN= node byexpanding ADSI Edit Configuration


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. Right-click on theCN node and then click Properties.

3. In the properties dialog, select the heuristics attribute from theAttributes list and click the Edit button.

Screenshot 4 - Heuristics attribute

4. In the Integer Attribute Editor dialog, type 512 in the Value editbox and click OK.

Screenshot 5 - Editing the heuristics attribute value

5. The Value column for the heuristics attribute will be updated toreflect the new value of 512 in the Attributes list.


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Screenshot 6 - Heuristics value set to 512

6. Click OK to save the new setting and close the ADSIEdit console.

Note: A value of 512 enables Envelope Journaling, and a value of 0disables Envelope Journaling.

Preparing Microsoft SQL Server for use with GFI MailArchiver

This section is optional, since GFI MailArchiver now supports archivestores based on the Firebird database. If you want to create archivestores based on Microsoft SQL Server, you need to follow the steps inthis section to create a new empty database through the EnterpriseManager.

NOTE 1: You must configure Microsoft SQL Server to use Mixed

Authentication mode to be able to use it with GFI MailArchiver. To doso, load the Enterprise Manager, right-click on the SQL Server nodeand click Properties. In the properties dialog, access the Security taband click SQL Server and Windows under Authentication.

NOTE 2: Refer to the following Knowledge Base article for furtherinformation regarding the Microsoft SQL Server collation moderequired: http://kbase.gfi.com/showarticle.asp?id=KBID002277

Creating the database

1. Open the SQL Server Enterprise Manager; navigate to and

expand the SQL Server node on which you want to create thedatabase.


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2. Right-click on the Databases node, and then click New Database.

Screenshot 7 - Creating a new database

3. In the Database Properties dialog box, type a name for the newdatabase in the Name box, for example, 'MailArchiver', and then clickOK.

NOTE 1: For optimal performance, pre-allocate space for both thedata and transaction files, for example, 500 MB for the data file and50MB for the transaction file to avoid grow operations while archivingto the database, at least initially. To pre-allocate disk space, specify avalue in the Initial size (MB) column. To further reduce slowdownscaused when Microsoft SQL Server performs a grow operation; youshould set the file growth for both data and transaction files to a fixedvalue in megabytes, not more than 100 MB, instead of a percentagevalue. Additionally, ensure that the Maximum file size option is left toUnrestricted file growth for both data and transaction files. You canconfigure these settings from the Data Files and Transaction Logtabs of the Database Properties dialog box.

NOTE 2: After the first month of archiving, note the database data filesize. With this value, estimate the archive database size after sixmonths, for example. If you estimate that your archive database willbe larger than 20 GB, you should consider configuring the archivestores management feature of GFI MailArchiver. More information onthis feature is available in the Configuring archive stores

management section of the Configuring GFI MailArchiver chapter.

Installing GFI MailArchiver

Before you install GFI MailArchiver, check the points below:

1. Make sure that you are logged on as Administrator or you are usingan account with administrative privileges.

2. Save any pending work and close all open applications on themachine.

3. Check that the machine you are installing GFI MailArchiver onmeets the system and hardware requirements specified earlier in this

chapter.


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To install GFI MailArchiver follow these steps:

1. Run the GFI MailArchiver setup program by double-clicking on theMailArchiver4.exe file. The installation wizard will perform someunpacking operations and then display the Welcome page. Click Nextto continue.

2. Read the license agreement displayed in the License agreementpage and click I accept the terms in the license agreement if youaccept the terms of the license agreement. Click Next to continue theinstallation.

Screenshot 8 - Entering the administrator email address and product license key

3. Type the administrator email address in the Administrator Emailbox. If you bought a license for GFI MailArchiver, type it in theLicense Key box. If you do not have a license yet and want toevaluate GFI MailArchiver, leave the default evaluation license key inthe License Key box. Click Next to continue the installation.

NOTE: When you use the evaluation license key, you will be able touse GFI MailArchiver for 10 days. If later you decide to buy GFIMailArchiver, you will not need to install GFI MailArchiver again entering the purchased license key will be sufficient..

4. To install GFI MailArchiver to the default location, click Next tocontinue. If you want to specify an alternative location where to installGFI MailArchiver, click Change and select a new installation path.Then click Next to continue with the installation.

5. Select the website where you want to install the GFI MailArchiverweb interface from the Website list. In the Virtual Directory Alias box(set to MailArchiver by default), type the name for the GFIMailArchiver web interface virtual folder. To continue with theinstallation click Next.


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Screenshot 9 - Selecting a Website and Virtual Directory

6. Click Install to start the installation of GFI MailArchiver with thesettings you configured in the previous pages.

Screenshot 10 - GFI MailArchiver installation progress

7. The installation wizard displays the finish page when the installationcompletes. Click Finish to close the installation wizard.

Entering your license key after installation

NOTE: Entering the license key should not be confused with theprocess of registering your company details on our website. This isimportant; since it allows us to give you support, and notify you of

important product news. Register at http://customers.gfi.com


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If you purchased GFI MailArchiver, you need to enter your license keyin the GFI MailArchiver configuration. To do this, follow these steps:

1. Click Start All Programs GFI MailArchiver GFIMailArchiver to load the GFI MailArchiver configuration in InternetExplorer.

2. When prompted for a user name and password, type in theusername and password of an account that has administrativeprivileges, to access the GFI MailArchiver configuration.

3. Click on the GFI MailArchiver Configuration Licensing node,in the left navigation pane.

4. Type or paste the GFI MailArchiver license key you bought in theLicense key box, then click Verify License Key.

Screenshot 11 - Entering the GFI MailArchiver license key

5. If you entered the license key correctly, GFI MailArchiver displaysthe following information: The License Status, the number ofLicensed Users, the count of Mail Enabled Users, and for how longGFI MailArchiver has been running next to the Statistics label. If thelicense key specified is invalid, GFI MailArchiver will display Invalidlicense key in red next to the License Key box. If you entered a validlicense key, click Save Settings.

NOTE 1: The license key you bought is licensed for a number of usersas shown next to the Licensed Users label. The number of MailEnabled Users must always be smaller than or equal to the numberof Licensed Users the license supports. If not, GFI MailArchiver willcontinue to work for 15 more days until you buy a new license key,and then expire if a new license key is not specified.

NOTE 2: GFI MailArchiver counts the number of mail enabled usersdifferently, depending on the exclusion settings configured in theArchiving and User Exclude Options node. The following pointsdescribe how GFI MailArchiver counts mail enabled users in the three

possible scenarios of: archiving emails for all users, archiving emailsfor all users except for the users specified and archiving emails onlyfor the users specified. For the examples, we will consider an Active


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Directory (AD) made up of 40 objects, 12 of which are mail-enabledusers.

Archiving emails for all users GFI MailArchiver counts all themail enabled user accounts. It does not count other objectssuch as groups or machines. GFI MailArchiver will thus display

12 near the Mail Enabled Users label. Archiving emails for all users except for the users specified

GFI MailArchiver counts all mail enabled user accounts andsubtracts the count of AD user accounts (not email addresses)specified in the list. Therefore, if you specified three AD useraccounts and one email address for exclusion from archiving,GFI MailArchiver will display 9, near the Mail Enabled Userslabel.

Archiving emails only for the users specified GFIMailArchiver counts the AD user accounts (not emailaddresses) specified for inclusion in archiving. Therefore, ifyou specified three AD users for inclusion in archiving, GFIMailArchiver will display 3, near the Mail Enabled Users label.Please note that if you specify even one email address forinclusion in archiving, GFI MailArchiver will count all AD mailenabled user accounts and thus will display 12 near the MailEnabled Users label.

Updating a GFI MailArchiver 4 installation with a more recent build

If you want to update your current installation of GFI MailArchiver 4with a more recent build, follow these steps:

1. Run the GFI MailArchiver setup program by double-clicking on the

MailArchiver4.exe file. The installation wizard will perform someunpacking operations and then display the Welcome page. Click Nextto continue.

2. Follow the installation wizard on-screen instructions.


GFI MailArchiver 4 database schema updates

If the build you are updating GFI MailArchiver 4 to, includes updates tothe database schema, the installation wizard will inform you about thiswith the following screenshot.

The installation will disable email collection and archiving from themail servers configured, since GFI MailArchiver cannot use thedatabases until you perform the update procedure outlined below.


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Screenshot 12 - Database schema updates

When the installation completes you need to perform the followingsteps to update the database schema of the archive stores configuredand re-enable email collection and archiving from the mail serversconfigured.

1. Access the GFI MailArchiver configuration as outlined in theIntroduction to the Configuration section of the Configuring GFIMailArchiver chapter.

2. Click on the GFI MailArchiver

Configuration

Archive Storesnode, in the left navigation pane.

3. Click the button, to the right of the archive store, to launch theArchive Store Wizard.

4. Go through the pages of the Archive Store Wizard by clickingNext until you reach the database verification page. Then click Yes toupdate the database schema.


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Screenshot 13 - Upgrade database schema

5. When the upgrade completes, the wizard displays Databaseverification successful. Click Next until you reach the wizard finishpage.

6. Click Finish to close the wizard.

7. Repeat steps 3 to 6 for each archive store configured in theArchive Stores page.

8. Click Save Settings.

9. Click on the GFI MailArchiver

Configuration

Archive StoresManagement node, in the left navigation pane. If you configuredarchive stores in this page, follow steps 10 to 15. If not, go to step 16.

10. Click the button, to the right of the archive store, to launch theArchive Store Wizard.

11. Go through the pages of the Archive Store Wizard by clickingNext until you reach the database verification page. Then click Yes toupdate the database schema.


13. Click Finish to close the wizard.14. Repeat steps 10 to 13 for each archive store configured in theArchive Stores Management page.


16. You now need to re-enable email collection and archiving from themail servers configured. To do so, click on the GFI MailArchiver Configuration Mail Servers to Archive node, in the left navigationpane.

17. Click the button, to the right of the mail server, to launch theMail Server Wizard.

18. On the first page of the Mail Server Wizard, select the Archiveemails from this server check box.


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20. Repeat steps 17 to 19 for each mail server configured in the MailServers to Archive page.


Upgrading a GFI MailArchiver 3 installation to GFI MailArchiver 4NOTE: Before upgrading to GFI MailArchiver 4, make sure thatyou are running the latest build of GFI MailArchiver 3 (20060609).If not, first install the latest build of GFI MailArchiver 3, thenupgrade to GFI MailArchiver 4.

If you currently have a machine with GFI MailArchiver 3 installed, andyou want to upgrade that installation to GFI MailArchiver 4, followthese steps:

NOTE 1: Microsoft Access databases are no longer supported and willnot be upgraded.

NOTE 2: You can browse and search upgraded GFI MailArchiver 3databases from GFI MailArchiver 4, but you will not be able to archivefurther data into them.

NOTE 3: Databases configured in the database management featureof GFI MailArchiver 3 are not upgraded and will not be listed in theGFI MailArchiver 4 Archive Stores Management page.

1. Run the GFI MailArchiver setup program by double-clicking on theMailArchiver4.exe file. The installation wizard will perform someunpacking operations and then display the Welcome page. Click Nextto continue.

2. Follow the installation wizard on-screen instructions.

3. The installation wizard will inform you that it will upgrade yourcurrent GFI MailArchiver installation and that you need to performsome post-installation steps to complete the upgrade process. Thepost-installation upgrade steps are outlined below and in the followingKnowledge Base article:

http://kbase.gfi.com/showarticle.asp?id=KBID002870

To continue with the upgrade process, click Next.


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Screenshot 14 - Upgrading the GFI MailArchiver 2 installation to GFI MailArchiver 3


Completing the GFI MailArchiver 3 to 4 upgrade process

Once the installation completes you need to follow these steps toupgrade the GFI MailArchiver 3 databases and re-enable emailcollection and archiving from the mail servers configured.

1. Access the GFI MailArchiver configuration as outlined in theIntroduction to the Configuration section of the Configuring GFIMailArchiver chapter.

2. Click on the GFI MailArchiver Configuration Archive Storesnode, in the left navigation pane. In the Archive Stores page, you willsee a default database created by the GFI MailArchiver 4 installation,and all the Microsoft SQL Server based GFI MailArchiver 3 databasesfound in the previous installation.

3. Click the button, for one of the GFI MailArchiver 3 databaseslisted. This will launch the Archive Store Wizard.

4. Go through the pages of the Archive Store Wizard by clicking

Next until you reach the database verification page. Then click Yes toupdate the database schema.



7. Repeat steps 3 to 6 for each of the GFI MailArchiver 3 databaseslisted in the Archive Stores page.


9. Click on the GFI MailArchiver Configuration Mail Servers toArchive node, in the left navigation pane. In the Mail Servers toArchive page, you will see the mail servers you configured andarchived emails from in GFI MailArchiver 3. To give you time to


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configure where you want to archive emails before GFI MailArchiver 4starts archiving emails to the default database, all the mail serverslisted have archiving disabled. Thus, you now need to re-enable emailcollection and archiving from the mail servers configured.

10. Click the button, to the right of a mail server, to launch the Mail

Server Wizard.11. On the first page of the Mail Server Wizard, select the Archiveemails from this server check box.


13. Repeat steps 10 to 12 for each mail server configured in the MailServers to Archive page.


You have completed the upgrade process from GFI MailArchiver 3 toGFI MailArchiver 4. You can now browse through the emailspreviously archived by GFI MailArchiver 3 and any newly archivedemails, by clicking on the GFI MailArchiver Conversations Browse node.

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