December 2011

Capabilities Overview

For

Mainstreet Inc.

Mainstreet Confidential 2

Table of Contents Mainstreet Key Differentiators

Mainstreet Vitals

Mainstreet At A Glance

Leading Partnerships

Products Supported

Service Portfolio

– Store on Demand: Integration Center

– Service Express: Maintenance & Repair

– Life Cycle Management Programs

digitalMainstreet

Mainstreet Information Management System (MIMS)

Mainstreet Contact Information

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Value Add Services Mainstreet Attributes: nimble, responsive, creative, flexible, ethical, accountable, resourceful,

respected, quality-centric

Focused on maximizing the ROI of our customers’ IT assets

Supports the retail environment throughout the entire life cycle for all store systems

– Multi-vendor, multi-generational store systems

– Refurbishment & Upgrades

– Remarketing of Surplus Equipment, as approved by our clients

– Environmentally Responsible & Secure eDisposal Programs

Diversity of product capabilities

– Seamless support of increasingly complex store environments

Mainstreet Information Management System (MIMS) delivers superior accountability and serial number tracking for managing inventory and service activities

– Easily customized to specific client requirements

– Easily integrated with client systems

– Client Portal provides real-time, anytime access to vital client data

– Enables allocation of inventory between business as usual (BAU) activities , special projects, specific client departments or cost centers

Mainstreet Key Differentiators

Mainstreet Confidential 4

Retail Technology Support Specialists Specializing in the support of in-store systems including POS, self-

checkout, wireless, payment terminals, kiosks & digital signage

Focus is to effectively cut costs from Client operations and protect their investment in IT assets

Proven track record of on-time, in-budget implementations

Consistently delivers high quality, high value client solutions

4 members of Mainstreet’s senior management team have a combined 80+ years experience in the POS industry

Integration Center– Staging & Integration; Warehousing, Pick & Ship; Asset Management

Maintenance & Repair Center– Board-level repairs; Advanced Exchange Programs; Asset & Warranty Management; Parts/Spares

Sourcing & Kitting

Life Cycle Management– Environmentally Responsible Disposal Programs; Remarketing Surplus Equipment; Refurbishment &

Upgrades

Mainstreet Vitals

Diversity Supplier:

Woman-Owned Business (NWBOC Certificate #RCSW8160)

Certified Texas HUB Certificate #1721551312200

Privately-held, Texas-based corporation

Head-quartered in Grand Prairie (Dallas)

60,000 ft2 facility includes 35,000 ft2 warehouse; 20,000 ft2 repair center

Clients include Fujitsu, PETCO, STAGE, Container Store, IBM

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Solutions & Target Markets

Geographies I ndustries Products Services US Retail POS & Peripherals Board Level Repair

Canada Manufacturing/CPG Self-Checkout Depot Advanced Exchange Scanners On-Site Maintenance

Mexico Scanner/Scales Staging & Integration & Banking Payment Terminals Asset Management & Warehousing

Latin America Government Back-Office Systems Warranty Recovery & Management (consolidation Health Care Wireless Devices Order Fulfillment

& freight PC's Deployment & On-Site Installation forwarding) Kiosks Sourcing including Parts Kitting

Digital Signage Refurbishment & Upgrades Reverse Logistics EOL Disposal & Reclamation

Mainstreet At A Glance

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Core Competencies & Competitive Differentiators

Superior Quality, Board-Level Repairs

Significantly extends product life beyond OEM withdrawal from service

Reduces total cost of service

Reduces scrap costs and environmental exposure

Responsiveness

Highly nimble team

Efficiently run company

Able to ramp up for most engagements within 30 to 60 days

Readily able to take on new products

Multi-Vendor, Multi-Platform Expertise

POS, self checkout and store systems

Current generation through to legacy models

Cost Efficiencies & Investment Protection

Extending equipment life

Remarketing programs for client-owned surplus equipment

Optimized service programs with coverage, delivery, spares ownership

Creative financing programs including sale and leaseback of existing equipment; spares financing

Accountability

We deliver superior accountability to our partners through internal controls, bar-code scanning and service management systems

Key benefit when spares are consigned

Clients have continued visibility to their inventory

Secure e-Disposal of surplus equipment

Mainstreet At A Glance

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Leading Partnerships

Other Clients include OEMs, 3rd-party service organizations, self-maintaining retailers

Client Scope Services PETCO Animal

Supplies 1,050 stores

US Nationwide Board-Level Repair

Depot Advanced Exchange Field Service, On Demand

Warranty Recovery & Management Asset Management & Secure Warehousing

Staging & Integration Project Support Equipment Sales

EOL Remarketing & Secure e-Disposal

STAGE Stores, I nc. 900 stores US Nationwide

Board-Level Repair Depot Advanced Exchange Field Service, On Demand

Warranty Recovery & Management Asset Management & Secure Warehousing

Staging & Integration Project Support including deployment &

installation Equipment Sales

Equipment Reclamation

Fujitsu 10,000 Self-Checkout Lanes plus 3rd Party

Equipment US & Canada

Primary Repair Vendor Specializing in Self-Checkout and Third-

Party Systems Includes cash-handling equipment EOL Refurbishment & Repatriation

Mainstreet At A Glance

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Products Supported (current and legacy models)

POS Terminals: IBM, Fujitsu, NCR, Wincor, PC Cash Drawer, Casio

Self-Checkout: Fujitsu (Optimal/U-SCAN), IBM (PSI), NCR

Scanners: Datalogic (PSC), Honeywell (Metrologic), NCR, Symbol

Scanner/Scales: Fujitsu, Datalogic, Honeywell, NCR, Shekel, Toledo

Kiosks: Custom, IBM, NCR, Fujitsu

Printers: Axiohm, Citizen, Eltron, Epson, Fujitsu, HP, IBM, Ithaca, Lexmark, NCR, Okidata, Pertech, Star, TPG, Zebra

Payment Terminals: Hypercom, ID Tek, Ingenico, Magtek, VeriFone

Signature Capture: Magtek, Topaz, Verifone, @pos

Touch Screens, LCD & Monitors: ELO, IBM, MicroTouch, NCR, Preh, Wincor, Generic, Dell, Viewsonic, Customer (Pole) Displays

Bill Acceptors & Dispensers: Cash Code, Diebold, G&D, MEI (Mars), Talaris (DeLaRue)

Coin Acceptors & Dispensers: Talaris, Telequip, MEI, CoinCo

Computers: Dell, HP, IBM, Fujitsu, Wincor, ATX-BasedAuthorized Service Center: ELO, Epson, Datalogic, Dell, Talaris, TPG, Cash Code, Fujitsu & Telequip

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Support Service Portfolio

Integration Center

Staging & Integration

Warehousing, Pick & Ship

Warranty Management

Asset Management

Deployment including On-Site Installation

Hardware Refurbishment & Upgrades

Remarketing Surplus equipment

EOL Secure Disposal

Reverse Logistics

Hardware Maintenance

Board-Level Depot Repairs

Advanced Exchange Programs

On-Site Maintenance

Asset Management

Warranty Management

Parts/Spares Sourcing & Kitting

Remarketing Surplus Equipment

EOL Secure Disposal

Mainstreet Services

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Store-On-DemandTM: Integration Center & Deployment Services

Delivers maximum simplification in technology deployments – national chain-wide refreshes to single device or single store deployments

– Multi-vendor, best-of-breed in-store systems

– Full store system builds from POS, peripherals to back-office and kiosk systems

– Replicable, documented processes & consistent high quality, ensures easy on-time, in-budget installations at store-level – some clients even leverage their own in-store staff to perform installations

– Coupled with Mainstreet superior Asset Management, our clients benefit from volume discounts with their preferred suppliers with the flexibility of our Just-in-Time deployments

Mainstreet Services

Update images

Client Benefits:

Optimizes Clients’ Assets

Project Scalability

Rapid Ramp-Up

Complete Accountability & Visibility for clients

Consistently on-time, in budget

Staging & Integration Asset & Warranty Mgmt Warehousing & Order Fulfillment

Project Mgmt Deployment & Logistics On-Site Install/De-Install Reverse Logistics

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Depot Repair: Board Level Repairs & Advanced Exchange Programs

Board level repairs extend equipment life and lower the cost of service. 

Superior quality & quick turnaround

Ensures equipment is fixed right the 1st time, less downtime and higher level of customer satisfaction.

Multi-vendor, multi-generational support of POS, self-checkout, wireless, scanners, payment terminals & back-office equipment

Warranty Management

Maximizes warranty recovery and lowers cost of support

Triage minimizes warranty repairs sent to OEM, reduces cycle time and reduces spares investment

    

Parts Sourcing & Kitting

Global sourcing network

Mainstreet’s heritage in the aftermarket can drive efficiencies in the support of legacy systems until the retailer is ready to move to newer systems

Provides a further source for legacy or proprietary products that are no longer available through the manufacturer

Client-Directed Service Programs:

Personalized to each client’s unique environment & needs

Flexible options deliver optimized, hybrid support

Lower cost of service

Extends equipment

life

Reduces scrap

Support beyond OEM

withdrawal

Mainstreet ServicesService ExpressTM: Maintenance & Repair Programs

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Life Cycle Management Programs

Environmentally Responsible, Secure e-Waste Disposal

Custom designed, integrated system incorporating proven recycling components

Strategically configured to optimize recovery of recyclable components & precious metals

Benefits: diversion from landfill; secure destruction; maximum recovery of recyclable materials; removal of safe & hazardous components; no offshore processing

Full destruction of hard drives and any other privileged information

Environmentally Responsible e-Waste Disposal & Recovery

Refurbishment & Upgrades

POS, self-checkout, peripherals, hand held

Expertise in current & legacy systems assures clients a creative and cost-effective approach delivering superior investment protection

Reverse Logistics

Equipment Repatriation & Reclamation

Remarketing

Mainstreet globally remarkets surplus equipment on client’s behalf

Shared proceeds of sale

Maximizes return on investment

Diversion from landfill

Mainstreet Services

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digitalMAINSTREET We develop and deliver innovative digital in-store marketing

solutions that better connect retailers and brands to shoppers

We are a proven ‘go-to’ source that fuses strategy, design and retail-hardened technologies backed by our comprehensive portfolio of support services

Rugged, Retail-Hardened technology components

Custom designed enclosures, integrated with client brand image and marketing programs

Purpose-built, best-in-class solutions with depth & breadth of technologies ranging from traditional touch screens to tablets

Services Include: Branding/Design, Local Customization, Project Management, Implementation & Rollout, Field Service for on-site installation & ongoing support

Mainstreet Products

Fully customized to each unique client environment

Retail hardened technologies

Maximized uptime & throughput

Backed by full on-site service and design services

Digital SignageCustom Kiosks/Smart Fixtures End-Cap Solutions or Integrated with merchandising fixture

~ protects valuable in-store real estateDigital Destinations for Special Events

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Systems Accountability

Mainstreet Information Management System (MIMS)

Enterprise Product Information System

Completely automates management of the service process

At any point in time, we can identify where a part or component is and track the unit's service history

Provides superior management of customer-owned inventory and enables us to consistently monitor our repair quality including DOA's and MTBF's

Open system architecture using industry standard SQL

Ease of integration with our clients’ service management systems

Client Portal

Anywhere, anytime access to:

– Place, manage and search service calls

– Manage and track inventory levels

Back bone is Mainstreet’s established, stable & flexible SQL service management system

Flexible, ease of customization

Drop down lists keep data integrity and minimize input errors

Security levels – client specific

Audit checks – i.e. validate ticket #, serial #, store info, etc

Extensive reporting & search capabilities

Flexibility & ease of use enables us to develop custom

reports to each client’s unique requirements

Easily interfaced with client systems without excessive costs or wait times

Real-time, anytime access to vital inventory and

service activity information

Serial number accountability

Enables inventory

allocation between BAU and

individual project activities

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Mainstreet Contact Information

Debbie Simurda, VP Partner Alliances

Mainstreet Inc.

2510 West Main Street, Suite 100

Grand Prairie, Texas 75050

Office 866-767-6472

Cell 214-536-5028

Email dsimurda@mainstreetinc.net

Company web site www.mainstreetinc.net