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Management of Working Capital Project

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    CHAPTER ONE

    INTRODUCTION

    1.1 BACKGROUND OF THE STUDY

    The competitiveness of global manufacturing industries has evolved to

    the point where attractive returns are no longer guaranteed from their

    operations. In fact, the staff reduction and technical advancement

    reduction can easily be traceable to unattractive returns.

    A way out of this phenomenon is the improvement of returns on capital

    employed (ROCE) and cash flows by focusing on component of

    capital employed that is tied up in working capital; inventory,

    receivables and payables.

    Organizations now pay more attention to the effect of returns and risks

    on the assets: Current and Fixed assets. As well known, that the

    decision to finance any of these assets rest on the management of the

    organisation and in making decision on finance, the management

    must balance the requirement for higher returns by using short-term

    debt to finance current asset against risks of illiquidity that can result in

    insolvency.

    According to Olare (1997), it is essential that the investment in working

    capital is effectively and efficiently managed to maintain control of

    business cash flows, an investment in working capital must consider

    the trade off between liquidity (risk) and profitability.

    Business Capital is broadly divided into two groups: Fixed Capital and

    Working Capital. Fixed Capital refers to the funds invested in fixed

    assets of a firm in the form of land, building, machinery etc. Working

    Capital refers to the funds invested in the current assets of a firm such

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    as raw materials, work-in-progress, finished goods, receivables, cash

    etc. From the viewpoint of manufacturing process, working capital

    means that part of capital, which is required to keep the flow ofproduction smooth and continuous.

    .

    Working Capital, being the lifeblood of any enterprise, its management

    becomes a crucial exercise for the Financial Managers of firms. The

    need of working capital is directly linked to the growth of the firm. In

    the past, only the problems of the management of fixed capital were

    given importance in the exercise of financial management. But in the

    present scenario, looking to the increasing importance of the working

    capital in any business unit, the exercise of management of working

    capital has become as much important for a financial manager as the

    management of fixed capital.

    Some authors go the extent of saying that financial management

    means working capital management. Even if this extreme view is

    regarded as unacceptable, there is no doubt that a large part of a

    financial managers time and energy is used up in attending to the

    problems of working capital management.

    The exercise of working capital management covers the following

    points to be considered:

    1.Estimating the working capital requirements.

    2.Financing of working capital.

    3.Optimum untilisation of working capital

    The aim of this research work is to determine the importance of the

    management of working management to business. And also the

    adverse effect which neglecting of working capital management could

    have on the profitability and continual existence of businesses.

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    1.2 STATEMENT OF THE PROBLEM

    Every organisation whose working capital is effectively managed is

    likely to meet its financial obligation as they fall due. On the other

    hand, organisation whose working capital is poorly managed is

    proves to financial crises when faced with unforeseen situations i.e.

    unforeseen expenditure. Therefore, the problems identified with the

    management of working capital which the study is giving solutions

    to are:

    i. The problem associated with how a company should optimize

    its working capital

    ii. The problem associated with how to determine the adequate

    level of investment in working capital

    iii. The problem of to balancing of liquidity with profitability

    1.3 SIGNIFICANCE OF THE STUDYThe survival and growth of the manufacturing companies had been

    of great concern to various people. Several methodologies had

    been used to analyse the soundness of the working capital

    management in the manufacturing industries.

    1. This study is expected to be of great importance to determine

    the rate at which the management of working capital in the

    manufacturing industries affect the efficiency and performance in

    organisation

    2. Determine best possible strategies required to effectively

    manage working capital

    3. The result of this study will be used to create a balance between

    liquidity and profitability in businesses.

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    1.4 OBJECTIVE OF THE STUDY

    The objective of the study is to examine the effect of efficient

    working capital management system on the growth ofmanufacturing industries. More specifically, other objectives are:

    i. To find out the effect of working capital on the short and long

    term survival of a company.

    ii. To assess the level of effective control of working capital

    management

    iii. To evaluate the impact of efficient working capital

    management on the growth of manufacturing industries.

    iv. To provide plausible recommendations and on how working

    capital could be effectively managed for improved organisational

    performance.

    v. To find out methods of managing working capital in Lever Brothers

    Plc

    1.5 THE SCOPE OF STUDY

    The research work examined the factors which influenced the

    efficiency of working capital management using the UNILEVER

    NIGERIA PLC as a case study. The work covered the relating

    working capital in the period of study.

    1.6 RESEARCH HYPOTHESIS

    In the process of this research, the researcher intends to examine

    the hypothesis stated below:

    HYPOTHESIS 1

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    1. NULL HYPOTHESIS (HI)

    The profitability of a company does not depend on its liquidity

    ALTERNATIVE HYPOTHESIS (HO)

    The profitability of a company depends on its liquidity

    2. HYPOTHESIS 2

    NULLHYPOTHESIS (HI)

    The company does not have working capital as at needs to

    manage the available resources

    ALTERNATIVE HYPOTHESIS (HO)

    The company has working capital as at needs to manage the

    available resources

    3.

    1.7 DEFINITION OF THE TERMS

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    Fixed Assets: These are the assets acquired that are used for more

    than one year which produce economic benefit

    Current Assets: These are assets which are expected to beconverted to cash in one year to meet current obligation

    Current Liability: These are liabilities that a firm must satisfy

    (pay) within one year

    Cash: This is the basic input needed to keep the business

    running on a continuous basis

    Capital: Money invested to carrying on a business for the

    purpose of getting profit

    Capital Employed: Total money tied up in a business to allow it

    operate

    Investment: Act of putting money on a business to make profit

    Inventory: This is a general terminology referring to stocks of

    different articles

    Batch: A number of things dealt with at a time as a group.

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    CHAPTER TWO

    LITERATURE REVIEW

    2.1 THE CONCEPT OF WORKING CAPITAL

    Working Capital, in the simple words, means the capital

    invested in the current assets of a business

    However it has been variously defined as : The current assets of a

    company that are changed in the ordinary course of business from

    one form to another, as for example, from cash to inventories,

    inventories to receivables, receivables into cash. So, Working

    Capital is descriptive of that capital which is not fixed. But the more

    common use of working capital is to consider it as the difference

    between the book value of the current assets and current

    liabilities.

    Thus, there are two different opinions about the meaning of the

    term Working Capital

    (1) According to first school of thought, working capital represents

    all current assets of the Company. They believe that working

    capital represents those assets, which change their form during the

    process of production.

    Working Capital = Total Current Assets

    (2) According to the second school of thought, working capital is

    the excess

    of current assets over current liabilities.

    Working Capital = Current Assets Current Liabilities

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    Current assets include cash, accounts receivable, notes receivable,

    advances on contracts, inventories etc. Current liabilities include

    accounts payable, notes payable, accrued expenses, temporary loansetc. Under this concept an attempt is made to measure net working

    capital of the Company.

    To avoid the confusion involved in the interpretation of working capital,

    the total current assets are described as gross working capital, while

    the excess of total current assets over total current liabilities are

    described as net working capital.

    2.2 FEATURES OF WORKING CAPITAL :

    The features of the working capital distinguishing it from the fixed

    capital are as follows:

    i) Short Term needs

    Working capital is used to acquire current assets, which get converted

    into cash in a short period. The duration of working capital depends on

    the length of production process, the time that elapses in the sale and

    the waiting period of the cash receipt.

    ii) Circular Movement

    Working capital is constantly converted into cash, which again turns

    into working capital. This process of conversion goes on continuously.

    It moves in a circular way. That is why working capital is also

    described as circulating capital

    iii) An element of permanency

    Though working capital is a short-term capital, it is required always

    and forever. It is required to run the production activity of the firm

    smoothly and uninterruptedly. So long as the production continues, the

    firm will constantly remain in need of working capital.

    iv) Fluctuating

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    Though the requirement of working capital is felt permanently, its

    requirement fluctuates more widely than the fixed capital. The

    requirement working capital varies directly with the level of production.The portion of working capital that changes with production, sale, price

    etc. is called variable working capital

    v) Liquidity

    Working capital is more liquid than fixed capital. It can be converted

    into cash within a short period and without much loss. A firm in need of

    cash can get it through the conversion of its working capital by

    insisting

    on quick recovery of its bills receivable and by expediting sales of its

    products. It is due to this trait of working capital that the firms with a

    larger amount of working capital feel more secure.

    vi) Less Risk

    Investment in the working capital is less risky as it is a short-term

    investment. Working capital involves more of physical risk only and

    that

    also is limited. It involves financial or economic risk to a much less

    extent because variations of the product prices are less severe

    generally. It is also free from technological changes as it gets

    converted into cash again and again.

    2.3 WORKING CAPITAL OR CASH OPERATING CYCLE

    A working capital or cash operating cycle is the total length of time

    required to complete the following sequence of events.

    - Conversion of cash into raw materials

    - Conversion of raw materials into works in progress

    - Conversion of working in progress into finished goods

    - Conversion of finished goods into debtor through sales

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    - Conversion of debtor into cash through debt collection

    This working capital cycle is the total length of time betweeninvestment on raw materials at the start of the production process

    (cash outflow) and time of recovery at the end with the collection of

    cash from debtors (cash inflow). As an introduction to the working

    capital cycle, here is a quick reminder of the main types of cash inflow

    and outflow in a typical business:

    Inflows Outflows

    Cash sales to customers Purchasing finished goods for re-sale

    Receipts from customers who were

    allowed to buy on credit (trade

    debtors)

    Purchasing raw materials and other

    components needed for the manufacturing

    of the final product

    Interest on bank and other balances Paying salaries and wages and other

    operating expenses

    Proceeds from sale of fixed assets Purchasing fixed assetsInvestment by shareholders Paying the interest on, or repayment of

    loans

    Paying taxes

    Cash flow can be described as a cycle: The business uses cash to

    acquire resources (assets such as stocks).The resources are put to

    work and goods and services produced. These are then sold to

    customers. Some customers pay in cash (great), but others ask for

    time to pay. Eventually they pay and these funds are used to settle

    any liabilities of the business (e.g. pay suppliers).And so the cycle

    repeats

    Hopefully, each time through the cash flow cycle, a little more money

    is put back into the business than flows out. But not necessarily, and if

    management dont carefully monitor cash flow and take corrective

    action when necessary, a business may find itself sinking into trouble.

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    2.4 DETERMINANTS OF WORKING CAPITALThere are no set rules or formulate to determine the working capital

    requirements of a firm. There are n numbers of factors influencing the

    working capital requirements of a firm, some of which are;

    i) Nature of business

    Working capital requirement of a firm is basically influenced by the

    nature of its business. Trading and financial firms require large amount

    of working capital. In contrast, the manufacturing firms require less

    amount of working capital and large amount of fixed assets.

    ii) Sales and Demand Conditions

    The sales and demand conditions of a firm also affect its working

    capital position. It is difficult to precisely determine the relationship

    between volume of sales and working capital needs. Sales depend on

    the demand conditions. Most of the firms experience seasonal and

    cyclical fluctuations in the demand of their products and services.

    These business variations affect the working capital requirement,

    particularly the temporary working capital requirement of the firm.

    When there is an upward swing in the economy, the sales will

    increase and untimely the firms investment in inventories and debtors

    will also increase. On the other hand, when there is a decline in the

    economy, the sales will fall and ultimately, the level of inventories and

    debtors will also fall. Under recessionary conditions firms try to reduce

    their short-term borrowings.

    iii) Technology and Manufacturing Policy

    The manufacturing cycle of the firm also affects the requirement of the

    working capital. The manufacturing cycle comprises the purchase and

    use of raw material and production of finished goods. Longer the

    manufacturing cycle, larger will be the firms working capital

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    The price level changes also affect the level of working capital.

    Generally, rising price levels will require a firm to maintain higher

    amount of working capital. However, the effect of rising prices may bedifferent for different companies, as though the general price level

    increases, the individual prices may move differently. Therefor some

    firms may require more working capital, while other may require less

    working capital in case of price rise.

    viii) Growth and Expansion Plans :

    The growth and expansion plans to be undertaken by a firm also affect

    its requirements of working capital. Hence the planning of the working

    capital requirements and its procurements must go hand in hand with

    the planning of the growth and expansion of the firm. Even the

    expansion of the sales also increases the requirements of working

    capital.

    2.5 FORECASTING WORKING CAPITAL REQUIREMENT

    Occasionally, a company requires forecasting the amount of working

    capital needed to finance an increase in output or introduction of new

    products. The anticipated production level and production costs,

    length of production cycle, planned stock level and credit term are all

    factors to be considered in preparing a working capital forecast.

    A firm has to maintain an adequate level of working capital to run its

    operations smoothly and effectively. It should be adequate in the

    sense that it shall not be more than the requirements nor it shall be

    less than the requirements. Both the excessive as well as inadequate

    working capital positions are dangerous from the firms point view.

    We know that the current liabilities are met out of the current assets.

    So the level of current assets shall be sufficient enough to meet the

    current liabilities. Excessive working capital refers to the position

    where when the level of current assets is much higher to meet current

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    liabilities. The excessive capital has opportunity cost for the firm, as

    this excessive capital remains idle in the firm, which earns no profit for

    the firm. If these funds shall be invested in some profitable project, itadds the profitability of the Company.

    On the other hand, inadequate working capital refers to the position

    where the current assets are not sufficient enough to meet the current

    liabilities. Such type of position may be harmful to the firm as it may

    interrupt the production and sales of the Company, which ultimately

    affects the profitability of the Company. Moreover if the liquidity

    position of the firm is not adequate enough to meet its current

    liabilities, it may affect its credibility in the market.

    Therefore an enlightened management should maintain the right

    amount of working capital on a continuous basis. Only then the proper

    functioning of business operations can be ensured. The amount of the

    working capital shall be maintained at such level, which is adequate

    for it to run its business operations, neither excessive nor inadequate.

    This level of working capital is called as the Optimum Working

    Capital.

    2.6 Risk Return Trade-off :Liquidity v/s Profitabilit

    The level of working capital affects the degree of risk and profitability

    both. Hence the level of working capital should be so fixed that, on the

    one hand, its financial soundness is maintained and on the other

    hand, its profitability is optimised.

    At this point it is necessary to be clear about the meaning of solvency

    or insolvency of the firm. Solvency means a situation in which a firm

    can easily repay its debts as and when they mature. On the other

    hand, insolvency is a situation in which a firm is not able to repay its

    debts as and when they become due for payment.

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    The term risk implies the profitability that a firm will become technically

    insolvent, so that it will not be able to meet its obligations as and whenthey become due for payment.

    2.6.1 Nature of trade-off:

    If profitability is to be increased, the firm must increase its risk. If the

    firm wants to decrease risk, its profitability will also decrease. If a firm

    wants to maintain insolvency, it must maintain a higher level of

    liquidity. That is, it must hold a larger amount of current assets such as

    cash, receivables, stock of goods etc., so that there would be no

    problem in repaying the debts as and when they due for payment.

    However, if a firm holds more amount of current assets, the prospects

    of profit decline due to the fact that most of its funds are locked up in

    idle current assets, which earn no profit.

    On the other hand, if a firm wants s to increase its profitability, it must

    be prepared to increase its risk of insolvency, as it would have to

    reduce its investment in current assets. However a smaller amount of

    liquidity increases risk of insolvency and, at the same time, it

    increases profitability also.

    The firm should maintain the its current assets at such level that on

    one hand its profitability increases and on the other hand its risk of

    insolvency decreases. There should be a balance between profitability

    and risk. The level, at which there is a trade-off between the risk and

    return, is the optimum level of working capital for a firm

    2.7 MANAGEMENT OF WORKING CAPITAL

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    Working Capital management refers to the administration of all

    aspects of current assets namely cash, marketable securities, debtors

    and stock(inventories) and current liabilities.The financial manager should determine levels and composition of

    current assets. He must see that right sources are tapped to finance

    current assets and that current liabilities are paid in time.

    Working capital management is critical for all firms, but particularly for

    small firms. A small firm may not have much investment in fixed

    assets, but it has to invest in current assets. Further, the role of

    current liabilities in financing the current assets is far more significant

    in case of small firms, as, unlike large firms they, face difficulties in

    raising long-term finances. The main problems of the management of

    working capital are as stated below:

    a. to determine a proper amount of working capital to be held in the

    Business i.e. estimating the working capital needs

    b. to take decision on the sources of working capital i.e. procurement

    of Working capital

    c. to ensure that the working capital is efficiently utilised i.e. optimum

    of utilisation of working capital

    Before we consider these problems lets first understand some of the

    Principles of working capital management:

    2.7.1 Principles of Working Capital Management :

    The financial manager must keep in mind the following principles of

    Working capital management:

    i) Principle of Optimisation

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    The level of working capital must be so kept that the rate of return on

    investment is optimised. In other words, the working capital should be

    maintained at an optimum level. This is the point at which the increasein cost due to decline in working capital is equal to the increase in the

    gain associated with it.

    According to the principle of optimisation, the magnitude of working

    capital should be such that each Naira invested adds to its net value.

    In other words Capital should be invested in each component of

    working capital as long as the equity position of firm increases

    ii) Principle of Risk Variation

    This principle is based on the assumption that the rate of return on

    investment is linked with degree of risk in the business. The greater on

    investment is linked with the degree of risk in the business assumes,

    the greater is the opportunity for gain or loss.

    iii) Principle of Cost of Capital

    Each source of working capital has different cost of capital. The

    degree of risk also differs from one source to another. The type of

    capital used to finance working capital directly affects the amount of

    risk that a firm assumes as well as the opportunity for gain or loss and

    cost of capital. A firm should raise capital in such a manner thata

    balance is maintained between risk and profit.

    iv) Principle of Maturity of Payment :

    This principle states that the working capital should be so raised from

    different sources that the firm is able to repay them on maturity out of

    its inflows of funds. Otherwise the firm would fail to repay on maturity

    and ultimately, it would find itself into liquidation though it is earning

    huge profits. This implies that the firms ability to repay its short-term

    debts depends not on its earnings but on the flow ofcash into it.

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    These are some of the principles of working capital, which a financial

    manager should keep in mind while managing working capital.

    Nowlets discuss how to manage working capital.v) Estimating Working Capital needs :

    The first step in managing working capital is to estimate about the

    working capital needs. The most appropriate method for calculating

    working capital needs of a firm is the concept of operating cycle.

    In estimating working capital needs, different people adopt different

    approaches. Some authors suggest that the working capital should be

    greater than the minimum requirements of the firm. The management

    should feel safety. It would be able to meet its obligations even in

    adverse circumstances. However, the excessive capital may lead to

    waste and inefficiency. On the other hand, many authors suggest that

    the working capital should be lower than the requirement so that no

    idle funds shall be invested in the current assets and it ultimately leads

    to increase unprofitability of the Company. However, in such case the

    firm always have risk of technical insolvency as it may not meet its

    obligations as and when they falls due for payment.

    So the question is what the proper amount of working capital is. It is

    not an absolute amount. It depends upon the needs and

    circumstances available in the firm.

    2.8 MANAGEMENT OF COMPENENTS OF WORKING CAPITALThe financial manager of a firm shall, while thinking about the

    management of working capital, consider the management of the

    following components of working capital individually:

    1. Cash Management

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    2.InventoryManagement

    3. Receivable Management

    The exercise of management of each component of Working Capitalleads to effective management of Working Capital of a firm.

    Lets have a brief idea about the management of each component of

    working capital.

    2.9 CASH MANAGEMENT

    Cash is the medium of exchange which allows management to carry

    on the various activities of the business on day to day basis. It

    includes coins, currency, cheques held by the firm and the balance in

    its bank accounts. In a broader sense, it also includes Near Cash

    Assets such as marketable securities and time deposits with the

    bank.

    A firm should have a sufficient balance of cash neither more nor less

    than the requirements. A firm holds cash for the following motives:

    a) Transaction Motive, This is the need of holding cash to satisfy

    normal disbursement and collation activities associated with firms

    operations. This motive of holding cash is to meet day to day

    obligations of a company.

    b) Precautionary Motive, The purpose of holding cash in this case to

    meet unforeseen contingencies like fire, accident, sudden breakdown

    of equipment or vehicles. If expected cash is not received as planned

    for, cash held on precautionary basis could be used to satisfy any

    obligation that comes up which ought to have been satisfied by

    expected cash.

    c) Speculative Motive and This motive of holding cash is to create the

    ability for a firm to take advantage of special opportunities that if acted

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    upon quickly will favour the firm. Examples of this would be purchasing

    of stock of a greater discount or investing in profit making

    opportunities.

    2.9.1 CASH MANAGEMENT STRATEGIES

    Cash balance is significantly influenced by the firms production and

    sales techniques and by procedure for collection of sales and paying

    for purchases.The cash management strategy of a firm involves the

    consideration of the following four factors

    -Ascertainment of the minimum cash balance and controlling the

    Levels of cash

    - Controlling Cash Inflows

    - Controlling Cash outflows

    - Optimum investment of surplus cash

    i) Controlling the levels of cash

    The financial manager of a firm shall have the following tools available

    with him for controlling the levels of cash.

    Cash Budget:

    Cash budget is a statement showing the estimated cash inflows and

    cash outflows over the next planning period. The surplus or shortfall of

    cash is highlighted by the cash budget.

    Providing for contingencies:

    In addition to the level of cash determined by the cash budget, a

    suitable minimum amount of cash must be kept for meeting the

    unforeseen contingencies such as strikes, floods, fire etc.

    Consideration of cost of shortage of cash:

    The cost arises in terms of loss of firms reputation or additional cost of

    borrowing at higher rate of interest shall be considered.

    Availability of other sources of funds:

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    In case of shortage of cash, which are the sources that can be trapped

    for meeting the urgent cash requirements.

    ii) Controlling of cash inflows

    After having prepared the cash budget, a finance manager must

    ensure that there is no significant deviation between the projected

    cash inflows and the actual cash inflows.

    Effective cash collection shall be made by adopting the following

    techniques.

    Concentration Banking :

    The Concentration Banking is a system of decentralised collection of

    accounts receivable in case of large firms having their business

    spread over a large area, by opening a number of collection centers at

    selected strategically located areas and making collections from that

    centers from the customers residing in that area.

    Local Box System

    In this system, the firm hires a post-office box and asks its customers

    to send the cheques to the box. The firms local bank is given authority

    to open the box and credit the payment in the firms bank account.

    iii) Controlling of cash outflows

    The operating cash requirement can be reduced by controlling the

    cash outflows. The financial manager can use the following techniques

    for the purpose.

    Centralised Disbursements:

    All the payment can be made from only one account at the Head

    Office. This will result in delay in presentation of cheques for payment

    by parties who are working from distant places.

    Playing Float

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    Float means the amount tied up in cheques that have been drawn but

    have not yet been presented for payment. There is always a time lag

    between the issue of a cheque by the firm and its actual presentmentfor payment. As a result the firms actual balance at bank may be

    more than the balance as shown by its books. This different is called

    Payment in Float.

    Optimum Investment of Surplus Cash

    The financial manager shall use its the cash efficiently and for that

    purpose, the following points shall be kept in mind.

    Determining Surplus Cash

    Surplus cash is the cash in excess of the firms normal cash

    requirements. This requirement can be computed by the multiplication

    of desired days of cash and average daily outflows. If the cash

    balance is more than this normal requirement, then the surplus cash

    can be invested somewhere to earn returns.

    Determining Channels of Investment :

    Surplus funds can be invested in marketable securities or somewhere

    else. While exercising such discretion, a finance manager must take

    care of security, liquidity, yield and maturity associated with

    marketable securities

    2.10 INVENTORY MANAGEMENT

    Inventory constitutes the most significant part of current assets of

    manufacturing companies. Because of large size of company a

    considerable amount of fund is required on inventory. It is this

    absolutely and effectively in order to avoid unnecessary investment.

    The inventories are stock of the product a company is manufacturing

    for sale i.e the components that make up the product. The various

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    forms in which inventories exist in a manufacturing company are raw

    materials, work in progress and finished goods.

    Raw materials these are basic input that are available to meet

    production requirement.

    Work in progress these are semi manufactured product

    Finished goods these are completely manufactured products which

    are ready for sales.

    The stock of raw materials facilitates production while the stock of

    finished goods is required for smooth marketing operation.

    A firm holds inventory mainly for the following motives:

    a. Transaction Motive; to meet demand of stock items where the size

    of the demand is known certainty

    b. Precautionary Motive;This motive of holding inventories is to guard

    against the risk of unpredictable changes in future demand and supply

    c. Speculative Motive; This is to take advantages of special

    opportunities that if acted upon quickly will favour the company. It also

    helps to get discount on bulk purchasing.

    As the inventory involves the investment of the funds, it should be

    managed properly or rather controlled properly. Inventory

    management is a planned method to determine which items is to be

    purchased and how much to be kept in stock, so that the costs of

    purchase and storage both are minimised without adversely affecting

    either production or sales. It involves the decision of the firm as to the

    extent to which inventories can be economically stored.

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    The inventory hold by the firm involves the following cost to the firm:

    a. Ordering Costs:

    Every time an order is placed for stock replenishment; certain costs

    are incurred called as ordering cost. It includes paper work costs,

    follow up costs, staff costs etc.

    b. Carrying Costs:

    Carrying costs are the costs of holding inventory for a given period of

    time. It includes storage cost, handling cost, insurance cost, obsolesce

    cost etc.

    It is possible to reduce its inventory without affecting the production

    and sales. Though the use of simple inventory and planning control

    techniques, excessive stock (inventory) can be reduced thus

    enhancing the profitability of a firm.

    2.10.1 Objectives of Inventory Management:

    A fundamental objective of a good system of inventory management is

    to be able to place an order at the right time from the right source to

    acquire the right quantity at a right price and of right quantity.

    Mainly there are the following objectives of the InventoryManagement:

    1. to ensure adequate stock

    2. to minimise inventories on hand

    3. to maintain continuity in production

    4. to minimise the cost of purchasing and storage

    5. to minimise the wastage and loss

    6. to reduce the risk of deterioration

    7. o use the available capital effectively

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    customers whose financial position is doubtful. A liberal policy results

    into increase of sales and increase of profits. However, the risk of bad

    debts and the opportunity cost of receivables are also increased. Thecollection costs are also increased.

    On the other hand, a strict or stringent policy implies that the firm sells

    in credit on a highly selective basis and only to those customers

    whose financial position is sound. It results into reduction in sales and

    reduction in profit also. However, the cost involved with the high

    volume of receivables and risk of bad debts are also reduced. The firm

    should determine its credit policy in such a manner that on one hand

    its profitability is to be increased and on the other hand its liquidity

    position is not hampered. That means the point at which the

    profitability and liquidity is balanced is the optimum credit policy for the

    firm.

    2.12.1 Credit Policy Variables

    While framing optimum credit policy, the financial manager shall

    consider carefully the following variables of the credit policy:

    a. Credit Standards

    Credit Standards means the criteria on the basis of which, credit is

    granted to a particular customer or particular group of customers. If

    the standards are very strict in would reduce the volume of receivables

    and vice versa.

    Credit Standards of most of the firms include the creditworthiness of

    the customer. That means the credit should be granted to a customer

    after accessing his credit worthiness.

    For accessing the creditworthiness of a customer two factors are

    important

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    i. Average collection period of a particular customer

    ii. His default rate

    While determining the creditworthiness of a customer five Cs are

    taken into account:

    i. Character

    ii. Capacity

    iii. Collateral

    iv. Condition and

    v. Capital

    b. Credit Terms

    Credit terms means both the credit period and the cash discount

    offered, the credit period is the length of time for which credit is

    extended to customers. It is stated by such terms as 3/15 Net45

    meaning that if payment is made within 15 days, 3% cash discount will

    be given. Even without discount, payments will be made within 45

    days. Generally, the customers of the industry determine the credit

    terms.

    c. Collection Policy

    The collection policy must be such as would help in collecting book-

    debts in time and reduce the bad debts. A collection policy should

    ensure prompt and regular collection. This would reduce the need for

    more working capital and loss of bad debts. The firm must frame a

    procedure to expedite collection from the customers.

    e.g. First, a letter must be written to the customer to pay his dues. If he

    does not respond, then a strong letter must be written. As a last step,

    a letter must be sent informing the customer that legal action would be

    taken is dues are not paid within certain days.

    Thus, a financial manager of a firm shall, while managing its working

    capital, consider carefully the management of the components of the

    working capital, in the manner as stated above.

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    2.13 Types of working capital

    Working capital can be divided in two categories:

    i) Fixed or permanent working capital

    The volume of investment in current assets an change over a period of

    time. But always there is minimum level of current assets that must be

    kept in order to carry on the business. This is the irreducible minimum

    amount needed for maintaining the operating cycle. It is the

    investment incurrent assets. This is permanently locked up in the

    business and therefore known as permanent working capital.

    ii) Variable/temporary working capital

    It is the volume of working capital that is needed over and above the

    fixed working capital in order to meet the unforced market changes

    and contingencies. In other words any amount over and above the

    permanent level of working capital is variable or fluctuating working

    capital. This type of working capital is generally financed from shorter

    source of finance such as bank credit because this amount is not

    permanently required and is usually paid back during off season or

    after the contingency.

    2.14 Sources of working capital

    The company can choose to finance its current assets by

    Long term sources

    Short term sources

    A combination of both

    i) Long term sources of permanent working capital include equity and

    preference shares, retained earnings, debentures and other long term

    debts from public deposits and financial institution. The long term

    working capital needs should meet through long term means of

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    financing. Financing through long term means provides stability,

    reduces risk or payment. And increases liquidity of the business

    concern. Various types of long term sources of working capital aresummarized as follow

    a) Issue of shares

    It is the primary and most important sources of regular or permanent

    working capital. Issuingequity shares as it does not create and burden

    on the income of the concern. Nor the concern isobliged to refund

    capital should preferably raise permanent working capital.

    b) Retained earnings

    Retained earnings accumulated profits are a permanent sources of

    regular working capital. It is

    regular and cheapest. It creates not charge on future profits of the

    enterprises.

    c) Issue of debentures

    It creates a fixed charge on future earnings of the company. Company

    is obliged to pay interest.

    Management should make wise choice in procuring funds by issue of

    debentures.

    e) Long term debt

    Company can raise fund from accepting public deposits, debts from

    financial institutions like

    banks, corporations etc. the cost is higher than the other financial

    tools.

    Other sources sale of idle fixed assets, securities received from

    employees and customers are

    examples of other sources of finance.

    ii) Short term sources

    Temporary working capital is required to meet the day to day business

    expenditures. The variable working capital would finance from short

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    term sources of funds. And only the period needed. it has the benefits

    of ,low cost and establishes closer relationships with banker.

    Some sources of temporary working capital are given below;a) Commercial bank

    A commercial bank constitutes a significant sources for short term or

    temporary working capital this will be in the form of short term loans,

    cash credit, and overdraft and though discounting the bills of

    exchanges.

    b) Public deposits

    Most of the companies in recent years depends on this sources to

    meet their short term working capital requirements ranging fro six

    month to three years.

    c) Various credits

    Trade credit, business credit papers and customer credit are other

    sources of short term working capital. Credit from suppliers, advances

    from customers, bills of exchanges, promissory notes, etc helps to

    raise temporary working capital

    d) Reserves and other funds

    Various funds of the company like depreciation fund. Provision for tax

    and other provisions kept with the company can be used as temporary

    working capital.

    The company should meet its working capital needs through both long

    term and short term funds. It will be appropriate to meet at least 2/3 of

    the permanent working capital equipments form long term sources,

    whereas the variables working capital should be financed from short-

    term sources. The working capital financing mix should be designed in

    such a way that the overall cost of working capital is the lowest, and

    the funds are available on time and for the period they are really

    required.

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    2.15 History of Unilever

    Unilever Nigeria Plc, was incorporated as Lever Brothers (West Africa)

    Ltd on 11th April, 1923 by Lord Leverhulme, but the companys

    antecedents have to be traced back to his existing trading interests in

    Nigeria and West Africa generally, and to the fact that he had since the

    19th century been greatly involved with the soap business in Britain.

    Unilever Nigeria Plc started as a soap manufacturing company, and istoday one of the oldest surviving manufacturing organizations in Nigeria.

    After series of mergers/acquisitions, the company diversified into

    manufacturing and marketing of foods, non-soapy detergents and

    personal care products. These mergers/acquisitions brought in Lipton

    Nigeria Ltd in 1985, Cheesebrough Ponds Industries Ltd in 1988. The

    company changed its name to Unilever Nigeria Plc in 2001.

    Unilever Nigeria Plc is a public liability company quoted on the Nigerian

    Stock Exchange since 1973 with Nigerians currently having 49% of equity

    holdings.

    The long-term success of this business stems from the strong relationship

    with the consumers based on the deep roots in the local cultures and

    markets, creating products that help them to feel good, look good and get

    more out of life and the total commitment to exceptional standards of

    performance and productivity. In order to sustain this success, we

    endeavor to maintain the highest standards of corporate behavior

    towards our employees, consumers, customers, communities and

    operating environment.

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    3.4 TYPES AND SOURCES OF DATAPrimary data were used in the study. The source of the dark was

    the staff of the concerned departments. The data was collected

    through the administration of questionnaire.

    3.5 INSTRUMENT OF DATA COLLECTION

    The instrument used stated above was questionnaires. The

    questions were simply set is such a manner that the respondents

    will understand easily. The questionnaires were in two sections.

    The sections A focused on bio-data information while section B

    was based on questions pertaining to the research work.

    3.6 METHODS OF DATA ANALYSIS

    Data was analysed by inferential statistics and descriptive means.

    The results of the research were presented with the use of tables

    and percentage to facilitate simple representation classification and

    interpretation of the data collected.

    Inferential statistics, Chi- square method was used to test whether

    the data collected would lead to the acceptance or rejection of

    either the Null hypothesis (Ho) or the alternate hypotheses (Hi).

    The Chi- square method was given as

    X 2 = (fo fe) 2

    fe

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    Where

    X2 = Chi- Squre

    fo = frequency expectedfe = frequency observed

    The significance level chosen for the purpose of testing this

    hypothesis was 0.05, since this seems to be more acceptable and

    realistic. Therefore, the criteria values were read on the table at the

    point corresponding to the intersection of the significance level and

    degree of freedom.

    Degree of freedom (df) = (r-1)

    Where

    r = row

    1 = constant

    Decision Rule Reject Ho if X2 calculated is greater than

    the tabulated value, accept if otherwise .

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    CHAPTER FOUR

    DATA ANALYSIS AND PRESENTATION

    4.0 INTRODUCTION

    This chapter contains analysis of data collected in the course of

    this study. This analysis was based on the field research through

    questionnaires administered to the staff of Unilever Nigeria.

    A tabular format is used to present the data and chi-square methodis used to test and integrate the relevant findings of the research

    work.

    The data processing and analysis were manually done for each of

    the research question contained in the questionnaire. The

    responses are sorted out, categorized and later table to enhance

    easy analysis and interpretation. Two hypotheses were posed by

    the researcher. In this chapter each of the hypotheses was tested

    vis--vis primary data.

    The tables were used to summaries the responses of the

    respondents collected based on their answers to them.

    4.1 DATA ORGNISATION AND PRESENTATION

    The questionnaires that were distributed to respondents were

    seventy (70) copies out of which sixty there copies were well

    answered and collected back by the researcher showing a

    response rate of 90% which is considered adequate enough for an

    accurate or very near accurate conclusion to be based on

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    DISTRIBUTION OF RESPONDENTS ACCORDING TO

    PERSONAL DATA

    Table 1: GENDER DISTRIBUTION OF RESPONDENTSGender Frequency Percentage (%)

    Male 38 60

    Female 25 40

    Total 63 100

    Table 1 shows that 38 of the respondents represented by 60% are

    male while 25 of the respondents represented by 40% are female.

    Therefore male are more in the industry than female.

    Table 2: AGE DISTRIBUTION OF RESPONDENTS

    Gender Frequency Percentage (%)

    21 30yrs 25 40

    31 40yr 20 32

    Above 41yrs 18 28

    Total 63 100

    It can be deduced from table 2 that 25 of the respondents

    represented by 40% are between the ages of 21-30years, 32% of

    them are between the ages of 31-40years while 28% of the

    respondents are above 41 years.

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    Table 3: MARITAL DISTRIBUTION OF RESPONDENTS

    Status Frequency Percentage (%)

    Single 33 52

    Married 30 32Total 63 100

    Table 3 shows that 52% of the respondents are single while 48%

    are married. It shows that singles are more in the industry than

    married.

    Table 4: EDUCATIONAL QUALIFICATION OF RESPONDENTS

    Qualification Frequency Percentage (%)

    WASSCE/SSCE - -

    OND/NCE 7 11

    B.Sc/HND 32 51

    MBA/MSc 16 25

    PROFESSIONAL/OTHERS 8 13

    Total 63 100

    It is affirmed from table 4 that 11% of the respondents owns qualification

    of OND/NCE, 51% of them owns BSc/HND, 25% of them owns MBA/MSc

    while 13% of them owns PROFESSIONAL/OTHERS, qualification. Non of

    the respondents has WASSSC/SSCE as the peak.

    Table 5: DEPARTMENT DISTRIBUTION

    Department Frequency Percentage (%)

    Admin/Personnel 6 10

    Purchasing 17 27

    Purchasing 9 14

    Sales 20 32

    Raw Material 11 17

    Total 63 100

    Field Study: 2008

    Table 5 shows that 10% of the respondents are in theAdmin/Personnel Dept, 27% are in accounting Dept, 14% are in

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    purchasing Dept, 32% are in Sales Dept while 17% are in Raw

    material Dept. It shows that majority of the respondents are from

    Sales Dept.

    Table 6: DISTRIBUTION BY LENGTH OF SERVICE

    Length Frequency Percentage (%)

    1 5yrs 8 13

    5 10yrs 12 19

    11 15yr 25 40

    Above 15yrs 18 28

    Total 63 100

    Table 6 shows that 13% of the respondents have worked between

    1-5years, 19% have worked between 5-10years, 40% have worked

    between 11-15years, 28% have worked above 15 years.

    SECTION B

    PRESENTATION AND ANALYSIS OF DATA ACCORDING TO THE

    QUESTION ITEMS

    Table 7: Question 7

    DOES YOU COMPANY HAVE ENOUGH WORKING CAPITAL?

    Responses Frequency Percentage (%)

    Yes 42 67No 8 13

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    Total 63 100

    Field Study: 2008

    Table 7 shows that 67% of the respondents agreed to the question

    by saying yes, 13% of them said No to the question while 20% of

    them are not sure to the question.

    Table 8: Question 8

    WHICH OF THESE FACTORS MOSTLY AFFECT THE

    MANAGEMENT OF WORKING CAPITAL?

    Responses Frequency Percentage (%)Nature of business 23 36

    Length of production, etc 32 51

    All of the above 8 13

    Total 63 100

    Field Study: 2008

    Table 8 shows that 36% of the respondents agreed that nature of

    business affect the management of working capital, 51% of them

    agreed that length of production, size of business etc affect themanagement of working capital while 13% chose all of the above.

    Table 9: Question 9

    WHAT THREAT DOES EXCESSIVE WORKING CAPITAL POSE

    TO YOUR ORGANISATION?

    Responses Frequency Percentage (%)

    Unnecessary build up of inventory 18 29Higher incidence of bad debts 15 24

    Affect the profit of the business 10 16

    All of the above 20 31

    Total 63 100

    Table 9 shows that 29% of the respondents agreed that excessive

    working capital will cause unnecessary build up of inventory, 24%

    believe that it will cause higher incidence of bad debts, 16% believe

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    that it will affect the profit of the business while 31% chose all of the

    above.

    Table 10: Question 10

    WORKING CAPITAL SHOULD BE FINANCED BY?

    Responses Frequency Percentage (%)

    Long term debt 16 25

    Short term debt 23 37

    A mixture of two debts 18 29

    None of the above 6 9

    Total 63 100

    Table 10 affirmed that 25% of the respondents believe that working

    capital should be financed by long term debt, 37% believe that it

    should be financed by short term debt, 29% of them believe that it

    should be financed by mixture of two debts while 9% believe that

    none of them will be used to financed working capital.

    Table 11: Question 11

    WHAT FACTORS GUIDE ORGANISATION INVENTORY BUILDS UP?

    Responses Frequency Percentage (%)

    Storage/holding costs 13 21

    Set up/ordering costs 22 35

    Stock out cost 10 16

    Availability of discount from suppliers 10 16

    All of the above 8 12

    Total 63 100

    Table 11 shows that 21% of the respondents believes that factors

    that will guide organisation inventory builds up is storage/holding

    cost, 35% believes that it is set up/ordering cost, 16% believe it is

    stock out cost, 16% believes it is availability of discount from

    suppliers while 12% believe all of the above.

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    Table 12: Question 12

    DOES YOUR BUSINESS ORGANISATION UNDERTAKEN

    PHYSICAL STOCK TAKING IN ADDITION TO HAVING A GOODINVENTORY DOCUMENTATION?

    Responses Frequency Percentage (%)

    Yes 33 53

    No 30 47

    Total 63 100

    Field Study: 2008

    Table 12 shows that 53% of the respondents believes that the

    organisation undertakes physical stock taking in addition to having

    a good inventory documentation by saying Yes while 47% says No

    to the question.

    Table 13: Question 13

    HOW IS AUTHORIZATION GIVEN FOR THE USAGE OF

    INVENTORY IN YOUR ORGANISATION?

    Responses Frequency Percentage (%)

    Predetermined inventory

    document

    29 46

    Verbal instruction 20 32

    All of the above 14 22

    Total 63 100

    Table 13 affirmed that 46% of the respondent confirmed that

    predetermined inventory document gives authorization for inventory

    usage, 32% says that verbal instruction gives authorization for

    inventory usage and remaining 22% of the respondents believe

    that neither verbal instruction nor predetermined inventory

    document gives authorization for inventory usage.

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    Table 14: Question 14

    Do you agree that the pace of growth of the company should notoutstrip the ability of the business to finance additional assets that

    is needed to support any growth?

    Responses Frequency Percentage (%)

    Yes 25 40

    No 38 60

    Total 63 100

    Table 14 says that 40% of the respondents agreed that pace of the

    company should not outstrip the ability of the business to finance

    additional asset that is needed to support any growth. But, 60% of

    the respondent said No.

    Table 15: Question 15

    CASH SHORTAGE CAN BE CORRECTED BY NEGOTIATING A

    REDUCTION IN CASH OUTFLOWS SO AS TO REDUCE

    PAYMENT. DO YOU AGREE?

    Responses Frequency Percentage (%)

    Yes 41 65

    No 22 35

    Total 63 100

    Table 15 affirmed that 65% of the respondent agreed that cash

    shortage can be corrected by negotiating reduction in cash

    outflows which will reduce payment. But 35% of the respondent

    disagreed that cash shortage can be corrected by negotiating

    reduction in cash outflows.

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    Table 18: Question 18

    A COMPANY CAN INCREASE IN SALES VOLUME BY

    RELATING ITS CREDIT POLICY.Responses Frequency Percentage (%)

    Yes 43 68

    No 20 32

    Total 63 100

    Table 18 shows that 68% of the respondent said that company can

    increase sales volume if credit policy is reduce. But 32% of them

    no this statement.

    Table 19: Question 19

    WHY IS IT NECESSARY FOR A BUSINESS TO HAVE A CREDIT

    POLICY?

    Responses Frequency Percentage (%)

    To control its investment in

    account receivable.

    24 38

    To ensure that credit facilities

    are given to those that worth it.

    39 62

    Total 63 100

    In Table 19, 38% of the respondent said that it is necessary for a

    business to have a credit policy in order to control its investment in

    account receivable while 62% of them said it is necessary in order

    to ensure that credit facilities are given to those that worth it.

    Table 20: Question 20

    WHAT DO YOU THINK IT DETERMINES CREDITORS PAYMENTPERIOD?

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    Responses Frequency Percentage (%)

    Debtor collection period 28 44

    Availability of cash discount 16 25

    Availability of cash surplus 9 14Al of the above 10 17

    Total 63 100

    According to table 20, 44% of the respondent said that debtors

    collection period determines creditors payment period, 25% of

    them said availability of cash discount determines creditors

    payment period and 17% of them says that all the factors

    mentioned determine creditors payment period.

    Table 21: Question 21

    DO YOU THINK ACCOUNTING RATIOS ARE GOOD MEANS OF

    INTERPRETING FINANCIAL STATEMENT?

    Responses Frequency Percentage (%)Yes 41 65

    No 22 35

    Total 63 100

    65% of the respondent in table 21 said that accounting ratios are

    good means of interpreting financial statement while 35% of the

    respondent said No.

    4.4 HYPOTHESIS TESTING

    HYPOTHESIS 1

    In testing null hypothesis 1 which states that the profitability of the

    company does not depends on its liquidity level. The variables are

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    the alternative hypothesis which states that the success or

    otherwise of a company depends on effective management of

    working capital.

    HYPOTHESIS 2

    Ho: The company does not have working capital as it needs to

    manage the available resources variables are collected/ from table

    7.

    fo fe fo fe (fo fe)2 (fo fe)2

    fe

    42 21 21 441 21

    8 21 13 169 8.05

    13 21 8 64 3.05

    Total 63 0 f = 32.1

    The chi-square calculated is 32.1 from the table

    at 0.05 level at significance at df (n 1) = (3 1) = 2

    Chi square tabulated is 5.991

    DECISION

    Since the calculated chi-square is greater than the tabulated chi-

    square at 0.05 level of significant, reject null hypothesis (Ho).

    Therefore accept alternative hypothesis which states that the

    company have working capital as it needs to manage the available

    resources.

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    CHAPTER FIVE

    SUMMARY, CONCLUSION, RECOMMENDATION

    5.1 SUMMARY

    As it is explained from the beginning part of this discussion, the

    management of working capital is a very important concept in every

    organisation. This is why the study is channeled to how working

    capital should be optimized and having adequate investment in

    working capital in addressing this, the researcher examined the

    effect of efficient working capital management on the growth ofmanufacturing industry.

    In purchasing this objective, the researcher made use of both

    descriptive and inferential statistical to analyse the data got through

    the administration of questionnaires. The chi-square distribution

    model was used to test the hypothesized questions.

    The study revealed that management of the concerned

    organisation reckons that effective and efficient management of

    working capital is very important to the survival and growth of any

    organisation. It is found that investment in working capital depends

    on factors other than the nature of the business. It is also

    discovered that the company invested adequately in their workingcapital.

    5.2 CONCLUSION

    Based on the findings of the study over twenty percent (20%) of the

    capital employed is usually fixed up in working capital in Unilever

    Nigeria Plc. This Phenomenon makes the management of working

    capital important for the survival of firms and as such it shall be

    adequately provided for and properly managed.

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    Giving the attention paid to this study it is fund that returns and

    cash flows can be improved through aggressive working capitalmanagement.

    5.3 RECOMMENDATION

    Recommendations were given on some factors in working capital

    management based on the findings of this study thus:

    i. Cash Management: The need to have effective cash

    management. Organisation should avoid maintaining idle cash

    balances unless it is necessary to do so. If a company keeps too

    much cash it may be depriving itself of some other profitable

    opportunities which the cash kept could have been used for the

    improve returns. The idle cash may be invested in marketable

    securities, used in replenishing stocks or to pay off contain current

    assets or current liabilities or even used to purchase fixed assets.

    Efforts should be made for effective and efficient cash plan as this

    is the key to the survival of all business undertakings.

    ii. Debtors Management: The need to have a good management

    of debtors account.

    It is known that no organisation can improve its sales return unless

    it makes provision for credit facilities to customers. The

    organisation should have a credit control policy which must be

    strictly applied in order to minimize implicit cost and explicit cost of

    selling on credit. Furthermore, organisations are advised not to

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    relax their credit policy beyond a bearable level because more

    often not the cost associated with such decisions are much more

    than the gains.

    iii. Management of Credits: The need for adequate management.

    The brief of some organisations is that they should make short the

    debtors payment period. This resolution may not be advantageous

    to the company as the creditors too will interest in making short

    they payment period as much as possible. On this note, the

    company is advice to usually negotiate the payment period with the

    creditors and try to meet up with any agreement they resolved on

    as this may strengthen the relationship between the two parties.

    iv. Stock Management: The need to have adequate stock

    management. Organisation ensures that their investment

    inventories (stocks) are properly monitored and control. The in and

    out movement of stocks from stores should be controlled and

    checked through proper documentation. Physical stock taking can

    still be increased as this will forestall falsifications will respect to

    records keep and equally help in identifying obsolete stocks,

    damaged stocks as well as slows moving items. Pilfering can also

    be checked through this medium.

    Organisation should pay attention to the level of stock kept. They

    should make efforts to keep stock as how as possible as this will

    lead to the release of fund which would have been tried down if the

    stock level is not checked. The ability to reduce inventory

    successfully will depend on the reasons for holding inventories and

    the reasons why it builds up.

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    The research work has leads to focus effective management of inventories

    on two cores area, which the researcher feels will be of much

    benefit to organisations if considered.

    v. Inventory Optimization: This area is assisted with the newly

    developed sophisticated personal computer based inventory

    optimization model. The model takes into account the required

    safety and cycle stock levels while optimizing the cost trade off

    between holding inventory and incurring a shortage situation.

    vi. Demand Management: This area focuses on more detailed

    information integration with both suppliers and customers. The

    close links to customers demand forecast can have significant

    benefits in inventory minimization both for the producer and the

    suppliers.

    vii. Working Capital Ratio: The need to have a close match on the

    working capital ratio. Since it is known that accounting ratios are

    good means of interpreting a companys financial positions

    financed managers are implored to watch their working capital

    ratios and ensure that they do not fall beyond the accepted

    standards of below the industrial average of the manufacturing

    industry.

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    JOURNALS AND ARTICLES

    Igbinosun, F. E. (2002): In search of Excellent Cash Management and

    Control Strategies in Business endeavors. The Nigerian Accountant Vol.35, No 4 pp. 20-28

    Ken, H. (1998), Improving returns and cash flow in process industries

    through aggressive Working Capital Management Mercer Management

    Consulting.

    Michael, A. O. (1996): Inventory Model The National Association of

    Polytechnics Accountancy Students. Kwara State Polytechnics Chapter,

    Ilorin Vol 6. pp. 8

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    Department of Management

    Science,Lagos State University,

    Ojo,

    Lagos State

    Dear Sir/Ma,

    RESEARCH QUESTIONNAIRE

    I am an MBA student of the Management Science Department of Lagos

    State University Ojo Lagos State. I am conducting a research study on

    The Management of Working Capital in the Manufacturing Industry (A

    Case Study of Unilever Nig. Plc.)

    This work is done in partial fulfillment of the requirement for the award of

    a Masters in Business Administration

    Please kindly answer the entire questions in the attached questionnaire,

    the responses of the concerned top management staff are highly needed

    on the questions. All information supplied by you shall be used for the

    intended purpose.

    Thanks.

    Yours faithfully

    Adeyinka Adeniji

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    QUESTIONNAIRE

    Instruction: Please answer the following questions by ticking

    appropriate boxes provided.

    SECTION A

    PERSONAL DATA

    1. Gender: Male Female

    2. Age: (a) 21 30 ( ) (b) 31 40year ( ) (c) Above 41 years ( )

    3. Marital Status: (a) Single ( ) (b) Married ( )

    4. Educational Qualification (a) WASSCE/SSEC ( )

    (b) OND/NCE ( ) (c) B.Sc/HND ( ) (d) MBA/MSC ( )

    5. Which department or section are you in?

    (a) Administrative/Personnel ( ) (b) Accounting ( )

    (c) Purchasing ( ) (d) Sales ( ) (e) raw material ( )

    6. What is your working experience in the company?

    (a) 1-5 year ( ) (b) 5 -10years ( ) (c) 11 -15years ( )

    (d) Above 15 years ( )

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    13. How is authorization given for the usage of inventory in your

    organisation? (a) By the use of predetermined inventory document

    ( ) (b) by verbal instruction ( ) (c) all of the above ( )

    14. Do you agree that the pace of growth of the company should not

    outstrip the ability of the business to finance additional assets that

    is needed to support any growth? (a) Yes ( ) (b) No ( )

    15. Cash shortage can be corrected by negotiating a reduction in cash

    outflows so as to reduce payment. Do you agree?

    (a) Yes ( ) (b) No ( )

    16. The profitability of the company depends on the liquidity level,Do

    you agree? (a) Yes ( ) (b) No ( )

    17. Do you think that a company should sell on credit at all?

    (a) Yes (b) no

    18. A company can increase in sales volume by relating its credit policy

    (a) Yes (b) No

    19. Why is it necessary for a business to have a credit policy?

    (a) To control its investment in account receivable ( )

    (b) To ensure that credit facilities are given to those that worth it ( )

    (c) All of the above ( )

    20. What do you think, determines the creditors payment period?

    (a) Debtor collection period ( )

    (b) Availability of cash discount ( )

    (c) Availability of cash surplus ( )

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    (d) All of the above ( )

    21. Do you think accounting ratios are good means of interpreting

    financial statement? (a) Yes ( ) (b) No ( )

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