is a complete set of applications for hard goods retailers, from single to multi-store chain environments LOYALTY Defined commonly as an allegiance, loyalty means so much more to modern retailers. The SMS loyalty module provides more than a com- mon rewards system, it provides the engine to drive profitable growth. Retailers can implement customized loyalty programs to attract and retain their best customers. SMS not only offers traditional frequent shopper features, such as electronic discounts, but also a more comprehensive set of promotions that bring a higher degree of sophistication to a loyalty program. With SMS, all benefits are programmable by shopper level. Best of all, you define the shopper level, what it is, what benefits are provided, etc. SMS supports unlimited shopper levels, allowing you to target customers by a specific group. It is also possible to target the group at any specific time during the work week. For instance, you could target senior citizens on Tuesday afternoon from 2 - 4 PM. If your program uses points, SMS can manage all aspects of the point program directly from the POS. Adding and redeeming points can be done anytime, and balances are easily retrieved. CUSTOMER MANAGEMENT The SMS database is designed to provide all the flexibile options you require to serve customers efficiently. Customer data can be used for mul- tiple management purposes including accounts receivable, check validation, and loyalty programs. Every customer visit is recorded in the electronic journal, and you have the option to track every item a customer buys. Analyzing how often your most loyal customers visit the store, plus what they buy, is extremly valuable information used at all levels of store operation. SMS provides the capabilities to integrate this data into purchasing, inventory, even promotions. Just like the points program, SMS provides you the capability of managing all aspects of your customer file directly from the POS. You can enter new customers, update existing ones, even provide unique messaging by customer. As an example, if you track customer birthdays, messag- ing can be sent to the cashier screen as a sug- gested greeting. It’s time you put technology to work for you. Buy, manage, and sell better. Save time. Save money. Grow your business. FREQUENT SHOPPER An Integrated Solution for Retailers www.locsoftware.com STORE MANAGEMENT SUITE
Transcript
is a complete set of applications for hard goods retailers, from single to multi-store chain environments
LOYALTYDefined commonly as an allegiance, loyalty means so much more to modern retailers. The SMS loyalty module provides more than a com-mon rewards system, it provides the engine to drive profitable growth.
Retailers can implement customized loyalty programs to attract and retain their best customers. SMS not only offers traditional frequent shopper features, such as electronic discounts, but also a more comprehensive set of promotions that bring a higher degree of sophistication to a loyalty program.
With SMS, all benefits are programmable by shopper level. Best of all, you define the shopper level, what it is, what benefits are provided, etc. SMS supports unlimited shopper levels, allowing you to target customers by a specific group. It is also possible to target the group at any specific time during the work week. For instance, you could target senior citizens on Tuesday afternoon from 2 - 4 PM.
If your program uses points, SMS can manage all aspects of the point program directly from the POS. Adding and redeeming points can be done anytime, and balances are easily retrieved.
CUSTOMER MANAGEMENTThe SMS database is designed to provide all the flexibile options you require to serve customers efficiently. Customer data can be used for mul-tiple management purposes including accounts receivable, check validation, and loyalty programs. Every customer visit is recorded in the electronic journal, and you have the option to track every item a customer buys. Analyzing how often your most loyal customers visit the store, plus what they buy, is extremly valuable information used at all levels of store operation. SMS provides the capabilities to integrate this data into purchasing, inventory, even promotions.
Just like the points program, SMS provides you the capability of managing all aspects of your customer file directly from the POS. You can enter new customers, update existing ones, even provide unique messaging by customer. As an example, if you track customer birthdays, messag-ing can be sent to the cashier screen as a sug-gested greeting.
It’s time you put technology to work for you. Buy, manage, and sell better. Save time. Save money. Grow your business.
FREQUENT SHOPPER
An Integrated Solution for Retailers www.locsoftware.com
STORE MANAGEMENT SUITE
FREQUENT SHOPPER
An Integrated Solution for Retailers www.locsoftware.com
COUPONINGSMS has an extremely powerful coupon engine that provides you the flexibility to create almost any promotion. Electronic coupons can be valid for particular items only, for TPR items, regularly priced items, or any combination. All coupons are time stamped and can be triggered automatically by time or customer. SMS allows you to create coupons based on unlim-ited critieria, so now promtions can be based on items, depart-ment, sub-department, total purchases, and more. Points and frequent shopper levels are easily integrated too.
Coupon examples include:
• Buy 5 lbs. of ground beef and spend $50.00 total in the meat deparment, received $5.00 off
• Buyapackofanyflavorgumandspend$10.00ormore in total, receive $0.50 off on every pack of gum(packsofgumcanbeexlcudedfrom$10.00requirement)
• Buy a fresh turkey plus two bags of cranberries, re-ceive$0.10offperpoundfromthesmallestturkey
• Buy10bagsofcookies,receive3bagsofcookiesfree
• Buy a 20 oz. bottle of soda and a candy bar for $2.00
• Contact and company name• Comments sent to cashier screen• 2 grouping fields• 4 tax exemption numbers• Customer language • Customer linked to certain sales people• Credit card information• Membership control • Easy customer deleting, re-numbering, merging• Option to store customer photo
Contract Pricing• Attaching different prices for any item by customer• Configure limited quantities• Automatic calculation based on margin• Keeping track of all purchases by customer• Custom mailing labels
POS Features• Programs can be card based or cardless• Manual selection of shopper level• Automatic shopper level upgrade based on pur-
chase triggers• Multiple triggers available (point balance, transac-
tion total, cumulative purchases)• Automatic shopper level based on a schedule• Account number entry at any time with immediate
benefitrecalculation• Many discounts available by shopper level• Discountbyshopperlevelforspecific
sub-departments• Points calculation per item or amount• Points adjustment• Customers added directly at the point of sale• Zip code lookup• Zipcodereportgroupingbyuserdefinition• Pointscalculatedonspecifictendersonly• Support for cost plus customers• Supportupto37pointprograms
Maintenance• Unlimited shopper levels (bronze, gold, platinum)• Unlimited price levels by shopper level• Unlimited shopper types (bronze, gold, platinum)• Pricelevelsconfiguredattheshopperlevels• Automatic global discount percent• Coupon value multiplication• Control if discounts, package, or limited prices ap-
ply• Control if coupon links apply• Upgrade to different shopper levels based on
time, transaction amount, or point balance over an amount
• Points value multiplication
All-in-One Systemdesigned to meet all your operational needs
