MAP and the Maintenance Backlog

Chris ChristopherDirector of Maintenance Operations

WASHTO Maintenance March 8, 2010

Characteristic: Result:

Competence Confidence

Consistency Trust

Respect Respect

Civility Rapport

Here’s what was happening…

Northwest North Central Olympic Southwest South Central EasternTargets

4B1 Movable & Floating Bridges B+ A A+ A+6B1 Signal Systems C+ C B- C C C+ C-5B1 Snow & Ice A- B+ A A A A A4B2 Keller Ferry B B4B3 Urban Tunnels B B4A2 Structrual Bridge C C A- F- C F+ C+6A4 Regulatory Signs C+ D C C D- C D2A5 Slope Repair B A B+ A A B+ C6B3 ITS B- B+ A- B- A A B2A3 Catch Basins B F- C+ B+ B C F+1A1 Pavement Repair & Crack Seal B B- C B+ B+ C+ C4A1 Bridge Decks B- A C B- A D B6A7 Guardrail A A B A A B+ B6A1 Striping C+ C- D+ C C+ C C-6A2 Raised/Recessed Markers B C A- C C C D+3A4 Veg Obstructions B- D+ C+ C+ A- B+ C7B1 Rest Areas B B B B B+ B B1A4 Sweeping B+ B A B A A B+2A1 Ditches B C+ B+ B+ B+ B+ B6B2 Hwy Lighting B+ D- B D B+ B- A6A6 Guide Posts C- C- C- C- C- C- F1B1 Safety Patrol C+ B C+ B- C+ C B-2A2 Culverts C D D C C+ D+ D 6B4 Permits6A3 Pavement Marking C- D+ C C C- B F3A2 Noxious Weeds B A+ B+ A+ A B- C+1A3 Shoulder Maint B- A C B B C+ D+6A5 Guide Signs B- C B+ C+ C+ B B2A4 Detention Basins C C C C C C C4A3 Bridge Cleaning C B B B C B B3A3 Nuisance Weeds B- A A B A B A3A5 Landscape C- D D D+ C D3A1 Litter C- F- D+ F- D+ F D

Red = missed region target StateTargets Missed - 15 Region Targets Missed - 74Blue = missed state target

2007Northwest North Central Olympic Southwest South Central EasternTargets

4B1 Moveable & Floating Bridges B+ A A B A+6B1 Signal Systems C+ D+ C- C D C+ C 5B1 Snow & Ice A- B- A- A A A+ A4B2 Keller Ferry B B4B3 Urban Tunnels B B 4A2 Structrual Bridge C C+ A- D A- C- C6A4 Regulatory Signs C+ D A- A C+ C C2A5 Slope Repair B A A+ A A A B6B3 ITS B- B+ C+ C B- B+ C2A3 Catch Basins B B+ B A- B+ B+ A1A1 Pavement Repair & Crack Seal B A B A- A A A4A1 Bridge Decks B- A- A A A B+ C+6A7 Guardrail A A A A A A A6A1 Striping C+ C B- C+ B C C6A2 Raised/Recessed Markers B C+ A B- B- B- B3A4 Veg Obstructions B- B- A B+ A A- A-7B1 Rest Areas B B B- B B B B1A4 Sweeping B+ A- A B+ A A A2A1 Ditches B B+ A A- A- B+ A-6B2 Hwy Lighting B+ A A C C A A6A6 Guide Posts C- C- C C+ C B- C-1B1 Safety Patrol C+ A- D D D C+ A2A2 Culverts C B- C C+ B C D+6B4 Permits6A3 Pavement Marking C- D+ B- B- C+ B+ B3A2 Noxious Weeds B A A+ A+ A A A+1A3 Shoulder Maint B- A B- B+ B+ B- C+6A5 Guide Signs B- C A+ A B- A A2A4 Detention Basins C C C C C C C4A3 Bridge Cleaning C B A- B B- B+ B3A3 Nuisance Weeds B- B- A+ B A A- A+3A5 Landscape C- D+ D+ D+ B D+3A1 Litter C- F C D- C- D+ C

Red = missed region target State Targets Missed - 5 Region Targets Missed - 40Blue = missed state target

2006

Northwest North Central Olympic Southwest South Central EasternTargets

4B1 Moveable & Floating Bridges B+ A A A+6B1 Signal Systems C+ D C- C D+ C+ C+5B1 Snow & Ice A- B A- A A A A4B2 Keller Ferry B B4B3 Urban Tunnels B B4A2 Structrual Bridge C D+ A- D A- C- C6A4 Regulatory Signs C+ C- A A C+ C C2A5 Slope Repair B A A A A A B6B3 ITS B- C- C+ C C- B+ C2A3 Catch Basins B B B A- B+ C+ A1A1 Pavement Patching & Repair B A- B A- A A A4A1 Bridge Decks B- A- A A A B+ C+6A7 Guardrail A A A A A A A6A1 Striping C+ A- C- C+ B C B6A2 Raised/Recessed Markers B C+ A B- B- B- B3A4 Veg Obstructions B- C+ A B+ A A- A-1A2 Crack Sealing C- B C- B B C- C7B1 Rest Areas B B B- B B B B1A4 Sweeping B+ A A B+ A A A2A1 Ditches B B A A- A- B+ A-6B2 Hwy Lighting B+ A- A C D+ A A6A6 Guide Posts C- C C C+ C B- C-1B1 Safety Patrol C+ A+ D D+ C C+ B2A2 Culverts C B C C+ B C D+6B4 Permits6A3 Pavement Marking C- C C- B- C+ B+ B3A2 Noxious Weeds B A A+ A+ A A A+1A3 Shoulder Maint B- B+ B- B+ B+ B- C+6A5 Guide Signs B- C A+ A B- A A2A4 Detention Basins C C C C C C C 4A3 Bridge Cleaning C B A- B B+ B+ B3A3 Nuisance Weeds B- A- A+ B A A- A+3A5 Landscape C- D+ D+ D+ B D+3A1 Litter C- F C D- C- D+ C

Red = missed region target State Targets Missed - 1 Region Targets Missed - 40Blue = missed state target

2005Northwest North Central Olympic Southwest South Central Eastern

Targets

4B1 Movable & Floating Bridges B B+ B+ D6B1 Signal Systems C D B C+ A C+ D5B1 Snow & Ice C+ C A- B- B A- B-4B2 Keller Ferry B B4B3 Urban Tunnels B- B4A2 Structrual Bridge C F+ A- C+ A- A- C6A4 Regulatory Signs C A- C D B B- C2A5 Slope Repair C+ A B A B+ B+ C+6B3 ITS C C B F A+ C+ A-2A3 Catch Basins C+ B- A- B+ B+ B- B+1A1 Pavement Patching & Repair B- B+ B+ A A A C+4A1 Bridge Decks C- B A A A B B-6A7 Guardrail B+ B+ A A A A A6A1 Striping B- C B B+ A- B C6A2 Raised/Recessed Markers C C A B C B- B3A4 Veg Obstructions C C- B C B+ A- C+1A2 Crack Sealing C- B D+ B B C+ C-7B1 Rest Areas B B- B B B+ B+ B1A4 Sweeping B A A+ B+ A A+ A+2A1 Ditches C C+ A A- A B+ B6B2 Hwy Lighting B A A- A B+ A A6A6 Guide Posts D+ D+ C C C- C- C1B1 Safety Patrol C A C- D C B B-2A2 Culverts D+ B- C+ C C+ C+ C-6B4 Permits B B B B C B B6A3 Pavement Marking D+ C B C C+ C+ C-3A2 Noxious Weeds B A A A A C+ A-1A3 Shoulder Maint C+ B B B+ C+ B B-6A5 Guide Signs B- A B+ D+ B+ A- B-2A4 Detention Basins C C C C C C C4A3 Bridge Cleaning C B+ A- B B+ A- B+3A3 Nuisance Weeds B- A- A A- B+ B- B+3A5 Landscape C- C- C C+ C C-3A1 Litter D+ F+ C D C D C-

Red = missed region targetBlue = missed state target State Targets Missed - 1 Region Targets Missed - 19

2004

Northwest North Central Olympic Southwest South Central EasternTargets

4B1 Movable & Floating Bridges B+ A+ A A+6B1 Signal Systems C+ B- C F+ D+ C- C-5B1 Snow & Ice A- A B+ A A A B+4B2 Keller Ferry B B4B3 Urban Tunnels B B4A2 Structrual Bridge C D A+ D+ F+ F F+6A4 Regulatory Signs C+ D C+ B+ C+ D D-2A5 Slope Repair B A- A A A+ A A6B3 ITS B- A A- A D A- C+2A3 Catch Basins B D+ C C C C+ F+1A1 Pavement Repair & Crack Seal B B- C A- B+ C C+4A1 Bridge Decks B- C- A- C B C- D 6A7 Guardrail A B B A B A+ B+6A1 Striping C+ C- C- C C- C- C6A2 Raised/Recessed Markers B C- A+ C+ F F+ C3A4 Veg Obstructions B- F- A D B A+ C-7B1 Rest Areas B B- B- B B B B1A4 Sweeping B+ A+ A+ A A- A A2A1 Ditches B B- B+ A B A+ B+6B2 Hwy Lighting B+ D D+ B D B A6A6 Guide Posts C- D+ D+ C D F D1B1 Safety Patrol C+ B C- C C C- C 2A2 Culverts C F+ F+ C D D F6B4 Permits6A3 Pavement Marking C- C- D+ D C C C3A2 Noxious Weeds B A A A+ A+ D+ D+1A3 Shoulder Maint B- A A B+ A C- B-6A5 Guide Signs B- C A- A B C+ B2A4 Detention Basins C4A3 Bridge Cleaning C B B B+ C B- B3A3 Nuisance Weeds B- A+ B+ B A+ D+ A-3A5 Landscape C- D C- D D+ C-3A1 Litter C- D D+ D D D B

Red = missed region target StateTargets Missed - 16 Region Targets Missed - 85Blue = missed state target

2008

• New stuff

• Inflation

• New requirements (i.e. stormwater)

The DownwardTrend:

• Increased expectations (i.e. snow and ice control)

• No additional money• Inability to effectively make our case for additional

resources

Things weren’t lining up

Budget Requests

Performance Measures

Consistent with our prioritiesand our budget requests?

DeliveryWhat work are we doing today?

The person in the field

PrioritiesWhat are we about?

What is most important to us?Does it match how

we spend our money?

MAP 1 is not a direct measure of what we deliver

?

Alignment is Critical

PrioritiesWhat are we about?

What is most important to us?Does it match how

we spend our money? Budget Requests

Performance Measures

Consistent with our prioritiesand our budget requests?

DeliveryWhat work are we doing today?

The person in the field

• What’s our story?• What are we about?

Priorities

WSDOT Highway Maintenance:

1) We operate the system – i.e. IR, S&I, Signals

2) We repair it when it breaks (unplanned)

3) We perform preventive maintenance (planned)

(the backbone of the backlog)

4) We deliver the “political” piece (10%)

Then, along came the Audit…

What the Audit Found:

• No glaring waste, no “savings” identified • Maintenance funding has not kept up with

increasing demands from system additions, etc.• Large and growing backlog of maintenance now

exists• Some basic components in place (i.e. MAP,

some small MMS, inventory)• Program cannot accurately identify the backlog

at this time.

The Maintenance Backlog

• What work should be done vs. what work actually got completed

• The difference is the backlog• Original MAP study in 1995 indicated we

need both MMS data and MQA data• But we weren’t set up to figure it out

MAP 1 Shortfalls: • Not a direct measure of work being done• Doesn’t predict failure very well. Reports

failure after it happens• Difficult to make a compelling case for funding

when still hitting targets• Indirect relationship between program

investment and results• Overachieving/underachieving-$ on the table

Performance Measures

MAP 1 to MAP 2

• MAP 1: Measures the outcome(i.e. the culvert is 50% full of sediment)

• MAP 2: Measures the outputHow much is there to do?How much did we do?What didn’t get done? (becomes the backlog)

You need them both (Duh)

2008 Maintenance Backlog Report

• Current estimate for entire maintenance backlog is $85 million– First biennium payment is $16.8 million

• Identify feature inventories• Optimal maintenance schedules• Track work accomplished• Work unit cost data• MMS to manage information

AlignmentGetting the story straight in:

Our Minds

The Program

WSDOT Strategic Plan

GMAP BacklogReport

Secretary’s Perspective

Gray Notebook

Eventually, leading to

Priority Rank MAP Activity 2007-09 Targets

2008 Statewide Delivery

2009-11 Projected

Targets and Delivery

1 4B1 Movable & Floating Bridges B+ A+ B+2 6B1 Signal Systems C+ C- C *

3 5B1 Snow & Ice A- A A-4 4B2 Keller Ferry B B B5 4B3 Urban Tunnels B B B6 4A2 Structural Bridge C D C7 6A4 Regulatory Signs C+ C C+8 2A5 Slope Repair B A B9 6B3 ITS B- B B- *

10 2A3 Catch Basins B D+ D+11 1A1 Pavement Repair & Crack Seal B C+ C+ **12 4A1 Bridge Decks B- C C13 6A7 Guardrail A B+ B+ *14 6A1 Striping C+ C C15 6A2 Raised/Recessed Markers B C B

16 3A4 Veg Obstructions B- D+ D+17 7B1 Rest Areas B B B18 1A4 Sweeping B+ A B+19 2A1 Ditches B B B20 6B2 Hwy Lighting B+ C+ C+21 6A6 Guide Posts C- D D22 1B1 Safety Patrol C+ C C23 2A2 Culverts C D- D+ *

25 6A3 Pavement Marking C- C C26 3A2 Noxious Weeds B A B27 1A3 Shoulder Maint B- B+ B-28 6A5 Guide Signs B- B B-29 2A4 Detention Basins C C C30 4A3 Bridge Cleaning C B C31 3A3 Nuisance Weeds B- A B-32 3A5 Landscape C- D+ D+33 3A1 Litter C- D D

** 2009-11 budget funds pavement maintenance needed to keep up with current LOS. Pavements are deteriorating from past reduced maintenance and downturn in Preservation funding

Green = Activities for which maintenance backlog is addressed in 2009-11 proposed budget.Orange = 2008 Missed Level of Service Target

* 2009-11 budget funds catching up with a portion of the current maintenance backlog. Remaining backlog will be addressed in future biennia.

Yellow = Level of Service target reduced from 2007-09 target based on 2008 LOS rating and what we believe we can deliver with funding being provided.

2009-11 MAP Projected Delivery

• $4 million for signals: Catch-up with 50% of backlog

• $1.5 million for bridges: Catch up with repair backlog enough to achieve current MAP target

• $0.9 million for regulatory signs: Catch up with maintenance backlog enough to achieve current MAP target

• $3 million for ITS: Catch-up with 50% of backlog• $4 million for pavement

maintenance: Keep up with increasing deterioration.

• $0.7 million for cable guardrail: Catch-up with 100% of backlog

• $1.2 million for raised/recessed pavement markers: Catch up with backlog enough to achieve current MAP target

• $1.5 million for culvert maintenance: Catch-up with 60% of backlog to meet MAP target

$761,000 for electricity cost increase $750,000 for stormwater compliance

$16.8 million for maintenance backlog

What we’ve been up to lately:

1. Reporting on the backlog

2. Educating people on the link between “Maintenance Task Completion” and “Asset Condition”

(the backlog) (the MAP Scores)

3. Getting to the heart of what really drives asset condition

WSDOT’s MAP Story

1. 1996 MAP Study• Maintenance Task Completion

(Preventive Maintenance, Repairs, Utilities)

• Asset Condition (MAP Level of Service Scores)

MaintenanceTask Completion

HighwayAsset

AssetCondition

Maintenance Accountability Process

WSDOT’s MAP Story

1. 1996 MAP Study• Maintenance Task Completion

(Preventive Maintenance, Repairs, Utilities)

• Asset Condition (MAP Level of Service Scores)

MaintenanceTask Completion

HighwayAsset

AssetCondition

Maintenance Accountability Process

WSDOT’s MAP Story

1. 1996 MAP Study• Maintenance Task Completion

(Preventive Maintenance, Repairs, Utilities)

• Asset Condition (MAP Level of Service Scores)

2. Highway Asset Condition• 32 Highway Maintenance Assets

HighwayAsset

AssetCondition

ITS

Structural Bridge

Pavement

Culverts

Guardrail (Cable)

Pavement Markers

Regulatory Signs

Signals

Maintenance Accountability Process

MaintenanceTask Completion

WSDOT’s MAP Story

1. 1996 MAP Study• Maintenance Task Completion

(Preventive Maintenance, Repairs, Utilities)

• Asset Condition (MAP Level of Service Scores)

2. Highway Asset Condition• 32 Highway Maintenance Assets• A through F Level of Service

Strategic Plan Targets

HighwayAsset

AssetCondition

ITS

Structural Bridge

Pavement

Culverts

Guardrail (Cable)

Pavement Markers

Regulatory Signs

SP Target

Signals

C+

B

C

C+

C

B-

C+

A

Maintenance Accountability Process

MaintenanceTask Completion

WSDOT’s MAP Story

1. 1996 MAP Study• Maintenance Task Completion

(Preventive Maintenance, Repairs, Utilities)

• Asset Condition (MAP Level of Service Scores)

2. Highway Asset Condition• 32 Highway Maintenance Assets• A through F Level of Service

Strategic Plan Targets Current Condition = CY 2009

HighwayAsset

AssetCondition

ITS

Structural Bridge

Pavement

Culverts

Guardrail (Cable)

Pavement Markers

Regulatory Signs

C

CY 2009 SP Target

Signals

C+D+

B

C+

CD+

C+

CD

B-A-

C+C

AB+

Maintenance Accountability Process

MaintenanceTask Completion

WSDOT’s MAP Story

1. 1996 MAP Study• Maintenance Task Completion

(Preventive Maintenance, Repairs, Utilities)

• Asset Condition (MAP Level of Service Scores)

2. Highway Asset Condition• 32 Highway Maintenance Assets• A through F Level of Service

Strategic Plan Targets Current Condition = CY 2009

• Declining Trend

HighwayAsset

AssetCondition

ITS

Structural Bridge

Pavement

Culverts

Guardrail (Cable)

Pavement Markers

Regulatory Signs

C

CY 2009 SP Target

Signals

C+D+

B

C+

CD+

C+

CD

B-A-

C+C

AB+

Maintenance Accountability Process

MaintenanceTask Completion

WSDOT’s MAP Story

1. 1996 MAP Study• Maintenance Task Completion

(Preventive Maintenance, Repairs, Utilities)

• Asset Condition (MAP Level of Service Scores)

2. Highway Asset Condition• 32 Highway Maintenance Assets• A through F Level of Service

Strategic Plan Targets Current Condition = CY 2009

• Declining Trend

3. 2007 Performance Audit• Introduce Task Completion Measure

and Maintenance Backlog

HighwayAsset

AssetCondition

ITS

Structural Bridge

Pavement

Culverts

Guardrail (Cable)

Pavement Markers

Regulatory Signs

C

CY 2009 SP Target

Signals

C+D+

B

C+

CD+

C+

CD

B-A-

C+C

AB+

Maintenance Accountability Process

MaintenanceTask Completion

WSDOT’s MAP Story

1. 1996 MAP Study• Maintenance Task Completion

(Preventive Maintenance, Repairs, Utilities)

• Asset Condition (MAP Level of Service Scores)

2. Highway Asset Condition• 32 Highway Maintenance Assets• A through F Level of Service

Strategic Plan Targets Current Condition = CY 2009

• Declining Trend

3. 2007 Performance Audit• Introduce Task Completion Measure

and Maintenance Backlog

4. 2008 Backlog Needs & Funding• $85 Million – 10 Year Plan (Existing)

HighwayAsset

AssetCondition

ITS

Structural Bridge

Pavement

Culverts

Guardrail (Cable)

Pavement Markers

Regulatory Signs

C

CY 2009 SP Target

Signals

C+D+

B

C+

CD+

C+

CD

B-A-

C+C

AB+

Maintenance Accountability Process

MaintenanceTask Completion

37%

42%

13%

66%

63%

72%

50%

59%

2008

WSDOT’s MAP Story

1. 1996 MAP Study• Maintenance Task Completion

(Preventive Maintenance, Repairs, Utilities)

• Asset Condition (MAP Level of Service Scores)

2. Highway Asset Condition• 32 Highway Maintenance Assets• A through F Level of Service

Strategic Plan Targets Current Condition = CY 2009

• Declining Trend

3. 2007 Performance Audit• Introduce Task Completion Measure

and Maintenance Backlog

4. 2008 Backlog Needs & Funding• $85 Million – 10 Year Plan (Existing)

$16.8 Million Funded in 2009-11 $24.1 Million Planned in 2011-13 $22.7 Million Planned in 2013-15 $12.3 Million Planned in 2015-17 $9.0 Million Planned in 2017-19

HighwayAsset

AssetCondition

ITS

Structural Bridge

Pavement

Culverts

Guardrail (Cable)

Pavement Markers

Regulatory Signs

C

CY 2009 SP Target

Signals

C+D+

B

C+

CD+

C+

CD

B-A-

C+C

AB+

Maintenance Accountability Process

MaintenanceTask Completion

37%

42%

13%

66%

63%

72%

50%

59%

2008 2009-11

69%

57%

49%

79%

85%

100%

100%100%

WSDOT’s MAP Story

1. 1996 MAP Study• Maintenance Task Completion

(Preventive Maintenance, Repairs, Utilities)

• Asset Condition (MAP Level of Service Scores)

2. Highway Asset Condition• 32 Highway Maintenance Assets• A through F Level of Service

Strategic Plan Targets Current Condition = CY 2009

• Declining Trend

3. 2007 Performance Audit• Introduce Task Completion Measure

and Maintenance Backlog

4. 2008 Backlog Needs & Funding• $85 Million – 10 Year Plan (Existing)

$16.8 Million Funded in 2009-11 $24.1 Million Planned in 2011-13 $22.7 Million Planned in 2013-15 $12.3 Million Planned in 2015-17 $9.0 Million Planned in 2017-19

5. Growing Inventory & System Additions• Additional Funds

HighwayAsset

AssetCondition

ITS

Structural Bridge

Pavement

Culverts

Guardrail (Cable)

Pavement Markers

Regulatory Signs

C

CY 2009 SP Target

Signals

C+D+

B

C+

CD+

C+

CD

B-A-

C+C

AB+

Maintenance Accountability Process

MaintenanceTask Completion

37%

42%

13%

66%

63%

72%

50%

59%

2008 2009-11

69%

57%

49%

79%

85%

100%

100%100%

Damage from natural events (i.e. storms, earthquake)

Preservation Program• Replace assets at end

of useful life (lowest lifecycle cost)

What Drives the Condition of Highway Assets

Wear and tear from extended and prolonged use

General deterioration over time (i.e. weather, corrosion)

Damage from motor vehicle collisions

Condition of Highway Assets• Measured deficiencies

in highway assets• Level of Service

Ratings

Maintenance Program• Operate the system• Inspections• Preventive Maintenance• Repairs

Improvement Program• Add new assets to

improve mobility and safety

Added Inventory

Applying Asset Management to :

1. Pavements

2. Bridges

3. Drainage

4. ITS/Electrical