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A
PRESENTATION ON
MARKET SEGMENTATION AND
COMPETETIVE ADVANTAGE
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LEVELS OF MARKET SEGMENTATION
Undifferentiated marketing
Mass marketing
e.g. Model-T-Ford
Coca-Cola
Differentiated marketing
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Segment Marketing
What is a segment ?
Preference segments
1. Homogeneous preferences
2. Diffused preferences
3. Clustered preferences
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Creaminess
sweetness
Creaminess
sweetness
Creaminess
sweetness
a) Homogeneous preferences
b) Diffused preferences
c) Clustered preferences
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Niche Marketing
e.g. Nakshatra diamonds
Local Marketing
e.g. Viral classes,So
nal sarees
Customerization
e.g.D
e Beers
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MARKET SEGMENTATION
It is the process by which a market is dividedinto distinct subsets of customers with similarneeds and characteristics that lead them to
respond in similar ways to a particular productoffering and marketing program.
Most markets are heterogeneous
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Why market segmentation so imperative?
Slow population growth
Social and economic forces
Microsegmentation
Focused marketing programs
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How are market segments best defined?
Identify a homogeneous segment that differs
from other segment
Specify criteria that defines the segment
Determine segment size and potential
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BASES FOR MARKET SEGMENTATION
Geographic Segmentation
e.g. Wall Mart
e.g. Mc Donald's
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Demographic Segmentation
Age and life-cycle stage
e.g. Colgate and pampers
Life stage
e.g. newly wed kits by P&G
Gender
e.g. automobile industry
Income
Generation-cohorts
e.g. TV channels
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Psychographic Segmentation
The VA
LSS
egmentationS
ystem
Groups with higher resources are:
1. Innovators- successful and sophisticated people
2. Thinkers-Mature, satisfied and reflective people
3. Achievers- Successful goal-oriented people4. Experiencers- Young, enthusiastic, impulsive people
Groups with lower resources are:
1. Believers- Conservative, conventional and traditional
2. Strivers- Trendy and fun-loving ,resource constrained
3. Makers- Practical, down to earth, self sufficient
4. Survivors- Elderly, passive people, highly loyal
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Behavioral Segmentation
Decision roles
Behavioral variables
1. Occasions
e.g.D
airy milk and Titan watches
2. Benefits
3. User status e.g. blood banks
Nonusers
Ex-users
Potential users
First-time users
Regular users prince dudhatra-9724949948
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4. Usage rate e.g. Cigarettes
Light users
Medium users
Heavy users
5. Buyer-readiness Stage e.g. women pap test
Unawareness
Awareness Information
Interest
Desire
Intention
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6. Loyalty Status
Hard-core loyals
Split loyals
Shifting loyals
Switchers
7. Attitude e.g. political campaign
Enthusiastic
Po
sitive Indifferent
Negative
Hostile
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RULES FOR MARKET SEGMENTATION
Clear and specific in the identified segment
Selection of segment should be based on right
traits and characters
Dont over segment
Selected segment should be reachable
Profitability of the segment
Chase the largest segment first and place the
others secondary.
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