Martin Davies, Director of Training

BIFM Training

BIFM Scotland FM Conference:

"FM - Our Dynamic Future"

The Benefits of Training:Giving you the Competitive Edge

Martin Davies, Director of Training

BIFM Training

The Benefits of Training

• Enhancing performance at work• Developing knowledge and skills• Raising professional standards and credibility• Continuing professional development• Life-long learning• Nationally recognised qualifications

The Benefits of Training

• But is training effective?• FM is a practical discipline• Theory as opposed to practice?• Some feedback…

Enhancing performance at work

• ‘lots to take away’• ‘my work will definitely

benefit from me attending

this course’• ‘ideas as to what further

processes I can put in

place at my work’• ‘lots to apply in the workplace’

Enhancing performance at work

How do we know if training translates into tangible benefits

…to the individual?

…to the organisation?

Evaluation – Kirkpatrick measures four levels:

• Reaction of student - what they thought and felt about the training

• Learning - the resulting increase in knowledge, capability • Behaviour - extent of behaviour and capability improvement and implementation/application • Results - the effects on the business or environment resulting from the trainee's performance• A fifth? Return on Investment (ROI)

Enhancing performance at work

Enhancing performance at work

• Training – the means to an end:• More effective individual• More effective at work • More effective workplace• Save time, money, effort• Succession planning• Organisational development• Personal development• Curriculum vitae

Enhancing performance at work

For

Individuals

For

Teams

For

Organisations

Developing knowledge and skills

How do you select the right training?• Competences: Knowledge, skills, attitude: “know how”• BIFM Competences• Organisation’s own competences• National occupational standards• Legislation, compliance• Understanding and application - value

Raising professional standards and credibility• Monday morning phone calls• Recognition, appreciation?• The individual• The profession• The industry• Perception of FM?• Has changed, is evolving

Continuing professional development

• Why CPD?• CPD can be:BIFM regional eventsSpecial interest groupsFM magazines, booksThe internetSocial media: Facebook, Linked In, TwitterGood practice guides

Continuing professional development

E-learning, on-line learningFace to faceIn-house trainingTraining coursesBlended learningCoaching, MentoringConferences, networkingCPD log: on BIFM website

Nationally recognised qualifications

• Revolution in FM qualifications• Training that is assessed, setting standards• Unitary: flexible, the right level, now, the future• From entry qualifications to an MSc• Wide range of tuition providers• Wide range of types of qualification• Under ‘career development’ at:

www.bifm.org.uk

Life-long learning

• New to FM – ‘Jack of all trades, master of none’?

• An ‘expert’ FM?

Life-long learning

CIEHThe Facilities

Manager,The BIFM

CIPS

CIOB

RICS

RIBACIBSE

ICE

IEE

IOSH

many others…

ACCA

Life-long learning

• Never too old to learn• Never stop learning

Thank you!

Any questions?