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Managed Services on AWS CASE STUDY Maximizing Efficiency & Savings About MOBtexting Continuous support for first level interactions while bridging gaps with AWS in order to ensure a seamless experience while client engages in innovative fronts. Played the role of a partner that helped capitalize the cloud infrastructure, features and services and improved efficiency. MOBtexting is India’s leading & premier Communication Platform as a Service (CPaaS) that provide Messaging and Voice Services which are being used for Sales, Marketing, and Operation and Support. Our platform can be integrated with any applications, websites, CRM, ERP etc. providing highly integrated communication tools that enable real-time collaboration. 95 1200+ Countries Customers across Customers The Challenge The Solution Key Accelerators Scalability Options Lack of Foolproof Contingency Plan MOBtexting’s approach of creating unconventional and captivating customer experiences through AI-enabled Cloud Telephony Solutions and Unified SMS Gateway APIs was enabled seamlessly as a result of being hosted on AWS. With expanding reach globally and increasing end-users the need for a managed service partner had raised. They were interested in a partnering with an AWS expert that could comprehensively monitor and support their AWS environment. The client promises and continues delivered support to their end customers at any time of the day. They are able to achieve this with the help of a Global and scalable platform such as AWS which was engineered from scratch for reliability and 99.9% uptime. However, they were looking for a partner that would stand by them during unforeseen calamities who could ensure business continuity. Accelerated AWS Experience Cloud4C was the right fit for MOBtexting to partner with mainly because of our technical competency hyperscalers such as AWS. As a managed services provider for enterprise level organizations, we gave them more reliable and yet cost-effective solutions on AWS. We addresses the needs of enterprises by managing cloud infrastructure and enabling the customer to utilize AWS resources and services to the fullest. MOBtexting received sustainable solutions and monitoring for their first level challenges and a cloud managed services partnership that would result in a seamless journey on AWS. Expert MSP As a highly experienced managed service provider for companies and enterprises in the travel industry, Cloud4C has become the SPOC for all your business continuity needs including 24X7X365 supports, proactive monitoring, maintenance and performance optimization. Cloud4C provides a wide range of AWS fully managed services such as cost optimization, availability and scalability services, managed security, managed configuration, performance optimization, alerting, remediation, premium 24X7 technical support and more. Real-time monitoring and event analysis. IT enterprises can securely conduct their day-to-day activity with cyber resilience, while Cloud4C secures their Perimeter, Networks, Hosts, Applications and most importantly Data. AWS Certified Experts Managed Security Services portfolio Results application downtime reach in the market with on boarding of 1000+ customers operational efficiency of cloud calling services IMPROVED INCREASED saving with respect to business operations INCREASED ZERO [email protected] | www.cloud4c.com Cloud Partnership with one of the leading & premier communication platform as a Service (CPaaS) that provides A2P Messaging and Voice Services. The gamut of services includes - Promotional & Transactional SMS, Short Codes & Long Codes, IVRS, OBD, Missed Call, Toll-Free Number and Click To Call. MOBtexting empowers businesses with the latest telephony technology which has call analytics and a powerful customer support system.
