Management Board 1516

JD & kpi

TALENT MANAGEMENT

Capacity Coordinator

JD KPI

Education and sertification

#of TtI trainer engaged

#of TtI delivered

%of Selection team required get TtI

% of Assessors are certified

Opportunity Creates #of Opportunity created in EXPA

Selection

% of applicant proceeds to interview (% marketing conversion)

Average duration (days) of from applications to interview

Probation

%of candidates get probation induction

%of candidates assessed during probation

%of candidates get feedback after probation period

HR Fulfillment %of HR Fulfilled on time based on talent planning

Induction and on job training% of newies that receive JD/PA

alignment coaching chat

Team Minimum

Average PA Score

Average NPS

% of LC engaged to LC activities

Membership Retention Rate/month

Intern integration to Local Education

#Intern involved as trainer in LC Education

#of members and EwA involved in LC education by Intern

TMP Development Coordinator

JD KPI

Induction and On Job Training

% of required newies go for induction process

Average duration of induction process

% of newie that are retained 1 month after selection

Average completion of operational induction

% of members that receive a mentor% of teams that go through team start up process (complete team

purpose, individual JD alignment, PGS)

Ongoing Education

% of sales TMP go for Sales Development Program

% of TMP go for Project Management training

% of marketers TMP go for TtM

% of required TMP TLP go for TTT

% of OC that receive on time education

Average % of ongoing education coordinated/delivered for oGIP

Average % of ongoing education coordinated/delivered for iGIP

Average % of ongoing education coordinated/delivered for oGCDP

Average % of ongoing education coordinated/delivered for iGCDPAverage % of ongoing education coordinated/delivered for

Marketing

Average % of ongoing education coordinated/delivered for TM

Average % of ongoing education coordinated/delivered for Finance

Average % of ongoing education coordinated/delivered for ER/BD

LDM Development and Education Training

% of TMP that receive LDM development education/training

# of TMP that apply for higher role

%of STAR Members

%of TMP TLP development tracked and reviewed

Integrated Experiences # of IXP Realised

Reintegration % of EP being reintegrated

TLP Development CoordinatorJD KPI

Induction and On Job Training

Average completion of operational induction% of members that receive a mentor

% of teams that go through team start up process (complete team purpose, individual JD alignment, PGS)

Transition% of MB that go for transiton process

Average completion of transition process for MB

Ongoing Education

% of sales MB/TLP go for Sales Development Program

% of TLP go for Project Management training% of marketers MB go for TtM

% of required TMP TLP go for TTT

% of Trainers and TLP certified

Average % of ongoing education coordinated/delivered for oGIP

Average % of ongoing education coordinated/delivered for iGIP

Average % of ongoing education coordinated/delivered for oGCDP

Average % of ongoing education coordinated/delivered for iGCDP

Average % of ongoing education coordinated/delivered for Marketing

Average % of ongoing education coordinated/delivered for TM

Average % of ongoing education coordinated/delivered for Finance

Average % of ongoing education coordinated/delivered for ER/BD

LDM Development Education/Training

% of MB that receive LEADAverage completion of LEAD for TLP

%of STAR Members%of TLP fulfilled by star members

%of EB fulfilled by Start members (succession plan)%of TMP TLP development tracked and reviewed

Team Minimums

% of teams that have team purpose% of teams that have weekly team meeting

% of teams that have monthly meeting% of teams that have Quarterly team days

% of teams that have a plan% of teams do re-planning per 6 months

% of TMP-TLP that have JD% of TMP-TLP that have Quarterly JD Review

% of TMP-TLP performance reviewed

% of TMP that receive monthly coaching chat from TLP

Integrated Experience # of IXP Realised

Reintegration % of EP being reintegrated

FINANCE AND GOVERNANCE

Accounting Manager

JD KPI

Budgeting Process

# of budget track in a quarter

# of updating budget in a quarter

# of expense planning from departments that has been submitted to finance

# of reimbursement from departments that has been submitted to finance

amount of asset depreciation in this month

Financial Sustainability Assurance and Reserve

# months of reserves

# of expense from Exchange (oGCDP, oGIP, iGCDP, iGIP)

# of expense from other

% of expenses covered by exchange revenues

% of liabilities compared to assets

Financial Document and Reportingcompleteness of finance documents (expense

report, claim without receipt, reimbursement, etc)

Invoicing ManagementCompleteness documentation, financial proof and

database invoice in and out management

# of casflow updated

# of Financial Statement Release monthy, quarterly, semesterly, yearly)

General Administration and Legality Manager

JD KPI

Financial Sustainability Assurance and Reserve

# of revenue from Exchange (oGCDP, oGIP, iGCDP, iGIP)

# of cash on hand

# of cash on bank

# of revenue from Financial partner

# of payment reimbursement to each department

# of agreement letter or MoU that has been reviewed

% of receivables compared to cash

Exchange Management Fee

% of TN taker (entity) who pays exchange management fee

% of EP pays exchange management fee

Account Payable and Account Receivable List of account payable and account receivable

Lettering Management

List of letter in and letter out

List of numbering agreement letter or MoU

Entity Accountability

# of make office hours

# of office wall magazine

# of SOP that has been reviewed in a month related with current reality in each department

# of Minutes of Meeting of each event or agenda

Organizational Health result

Entity LegalityUpdated acknowledgment letter

# of held LLM

Controlling and Project - Event Manager

JD KPI

Education

% of member educated financial management

% of member educated risk management

% of member educated governance and audit education

% of member educated legality education

% of member educated project education (OC education, project policy, flow, etc)

% of member educated documentation and other finance tools education (internal policy,

compendium (national and local), XPP)

% of member educated to do Audit Simulation and MMC preparation

% of member done Audit Simulation and MMC preparation

% of LC Passed Internal Audit and MMC

Financial Sustainability Assurance and Reserve# of revenue from project (Profit-loss Project)

Project

# of project tracking and database project tracking

# of project report

# of project financial report audited

Financial Sustainability Assurance and Reserve # of Revenue and Expenses Fundrising

MARKETING COMMUNICATION

Digital MarketingJD KPI

oGCDP Marketing

# of Unique Visitors to website

Number of Registration

% registration to apply

% engagement rate on channel

# of raise from Online

oGIP Marketing# of Unique Visitors to website

Number of Registration

% registration to apply

% engagement rate on channel

# of raise from Online

Brand And CreativeJD KPI

Documentation events # of documentation in image bank

Brand filter # of brand filter done

Brand audit # of brand audit done

Creating promotional

tools for promotion

# of promotional tools made

# of post reach

# of engagement rate

PR/IM

JD KPI

Raise Media Partner #Media Partner Raised

Maintaining Media Relation

#Media Event Attended

#individual write positive article about AIESEC

#Press Release

#Media Appearance

Create Weekly Article to be published for Internal Website and Media Partner #article Published

Manage the AIESEC Brand Implementation0 unsolved brandcase about AIESEC

0 unsolved case about AIESEC Program

Maintaining the stakeholder relation

#greetings card sent

#number of stakeholder in database (student,community/partner/supporter/parents)

#newsletter for stakeholder published

#Partnership Score Rate

#partner/community event attended

Represent external Community/Supporter Event

#external event attended

#external recognition/win award as youth organization

Youth Speak Campaign # response of survey/campaign

Create EwA Events for Student#students attended

#feedback score about the event

Create EwA Events for Community or Stakeholder#communities/supporter attended

#feedback score about the event

Brand Analyst

%right perception towards AIESEC Brand through Brand Survey

#Negative News Found about AIESEC

#internal member satisfaction score about AIESEC

#Overall AIESEC Program Satisfaction Score

Newsletter Management and Information Flow

#Satisfaction of Internal Newsletter Management Survey Score

#Internal Newsletter Published to member (News, Opportunities and etc)

#Internal Newsletter Published to LC Partner (synergize with exchanger)

#Wikis Created

#of education of podio

%of utilization of podio

OCP Exchange Fair

JD KPI

Physical Marketing# people come to event &

Info Booth

% registration to apply

# of raise from Physical

PROGRAM SALES

Non Coorporates ManagerJD KPI

BoA Engagement

# of meeting with each BoA# of concrete support to our activities# of events invitation given to our BoA# of BoA come to our activities / events# of Programs and Events discussed / evaluated with BoA# of Networks / links contacts given by BoA# of External Newsletter given to BoA# of Greeting card / Holiday card / Birthday card given

Goverment Engagement

# of meeting with Goverment people# of concrete support to our activities# of events invitation given to Goverment# of Goverment people come to our activities / events# of External Newsletter given to Goverment# of Greeting card / Holiday card / Birthday card given

University Engagement

# of meeting with University people# of concrete support to our activities# of events invitation given to University# of University people come to our activities / events# of External Newsletter given to University# of Greeting card / Holiday card / Birthday card given

Alumni Engagement

# of Alumni database updated# of Alumni events# of concrete support to our activities# of events invitation given to our Alumni# of Alumni come to our activities / events# of Programs and Events discussed / evaluated with Alumni# of Networks / links contacts given by Alumni# of Alumni contributing for OGIP / OGCDP programs# of External Newsletter given to Alumni# of Greeting card / Holiday card / Birthday card given

On Partnership

# of External Newsletter given to Partner# of Greeting card / Holiday card / Birthday card given # of Invitation given to partner# of Partner people come to our activities / events

Post Partnership# of Publication tools exposure to partner's brand# of Satisfaction Survey given

Coorporates Manager

JD KPI

Cold Call # of Cold Call done

Meeting # of Sales Meeting done

Partnership

# of Partner exchange re-raised

# of Partner new raised

# of Learning Partner raised

# of Project Partner raised

# Total Revenue from Financial Partner

Pre Partnership

% Market Researched in your area

# of Sales people in your entity

# of education given to your sales people

On Partnership # of meeting / discussion after raised

Post Partnership # of Partner Re-raised / Cross sell / up sell

Exchange Account Manager

JD KPI

Cold Call # of Cold Call done

Meeting # of Sales Meeting done

Partnership# of GIP TN researched

# of GCDP TN raised

Support to ICX

# of Sales people educated in ICX sales person

# of Education tools created and used in ICX sales person

# of ICX Sales Person join Sales Development Program (SDP)

# of Tracking in selling activities

# of contacts / networks given to ICX sales person

Pre Partnership

% Market Researched in your area

# of Sales people in your entity

# of education given to your sales people

On Partnership # of meeting / discussion after raised

Post Partnership # of Partner Re-raised / Cross sell / up sell

OUTGOING GCDP

International Relations CoordinatorJD KPI

Internal Market Research

Number of country with clear information required (issues/project, social impact

model/country problems, visa, general JD, timeline, country information, min promise)

IR education 100% attendance at IR education

IR planning #IR planning created

IR Kit 100% IR kit completed

Fix partnership

# LC to LC partnership

# TN secured

IR agreement #IR agreement

IR regular meeting #IR regular meeting

IR newsletter IR newsletter created and spreaded

IR Evaluation Meeting MoM of evaluation meeting

IR ShowcasingMoM of uspcale meeting

IR showcasing created and spreaded

TN Based Recruitment

Product packaging synergy with Marketing created

#Matched & Raised to LC partner through TN based specific recruitment

#Matched & Raised to MC partner through TN based specific recruitment

International Relations% of case closed compared to case opened per

country at realization process

SnS Delivery ManagerJD KPI

IR Evaluation Meeting

NPS score (realization delivery) per country

NPS score (realization delivery) per LC partner

% of case closed compared to case opened per country at matching process

% S&S co-delivery fulfillment

% of S&S fulfillment report

Signing contract and system record

Average duration (days) of passed-interview applicant to MoU

Average duration (days) of MoU to in progress to EXPA

Number of In progress

EP Development% of completion of required EP LnD (based on what's

required)100% of EP attendance at OPS

TMP/TLP on Exchange# of EP assigned as TMP/TLP during their exchange

% team finish their JD during their TMP/TLP on Exchange

EP pre realization task force NGO list created

English learning for EP # of learning partner tapped

EP LEAD # of EP LEAD

EP Mentor preparation

% of EP mentor compared to amount of EP

% of completion of required EP mentor education

100% of EP mentor attendance at education events

TLP Assessment Team

JD KPI

Interviews

Average duration (days) of from applications to interview

% of applicant proceeds to interview (% marketing conversion)

% of interviewed applicant proceed to raising (% marketing conversion3)

% of completion of required for interviewes (TTI)

Signing contract and system record

Average duration (days) of passed-interview applicant to MoU

Average duration (days) of MoU to in progress to EXPA

Number of In progress

OUTGOING GIP

International Relations Manager

JD KPI

Optimizing matching process

Average duration (days) of from passing SRB interview to TN interview

(per country)

Average duration (days) of from TN interview till the result (per country)

Average duration (days) of matching process (IL, visa, etc) after the result

(per country)

% of interviewed applicant proceed to raising (% marketing conversion 3)

International Relations % of matching delivery per country

Ensuring general matching performance

Number of Match

Average duration (days) of matching

% of conversion rate (raising to matching)

Ensuring general realization performance Number of Realizations

EP engagement and Development CoordinatorJD KPI

Managing attractive campaign based on TNs Number of visitors per faculty

Number of registors per faculty

Following up (attracting) registors to applications Number of applications per sub-product (% marketing conversion 1)

% of registrations proceeds to applicants (% marketing conversion 2)

Internal Marketing: IXP (TMP TLP go for GCDP) Number of TMP/TLP applying GIP

Interviews

% of completion of required for interviewer (TTI)

Average duration (days) of from applications to result of SRB interview% of applicants proceed to passed SRB interview (% marketing

conversion 3)

Signing contract and system record Average duration (days) of passed-interview applicant to MoUNumber of Raise

Interview-Preparation Education for interviewee (applicants) % of completion of required EP raised LnD (Interview Preparation)

Ensuring general realization performance Score of NPS

International Relations % of case closed compared to case opened

EP Buddy preparation

% of EP buddy compared to amount of EP Buddy

% of completion of required EP Buddy education

100% of EP buddy attendance at education events

EP Development

% of completion of required EP LnD (based on what's required)100% of EP attendance at OPS

100% of EP attendance at Induction

Average bi-weekly meetings with TN to ensure intern developmentAverage % of intern development (acquired in monthly meeting with

TN)% of promotors compared to realizations

INCOMING GCDP

Project and System ManagerJD KPI

OC Team Selection # of OC selected on time

Organize OC weekly meeting # of OC weekly meeting

doing research about issue # of issue output for SIM

draft concept of the project Pre-Proposal submitted on time

Marketing Calls and Meetings# of cold calls / meeting / follow up meeting

Learning Partner Raising/Relationship Management

#of parnter raised/ re-raised

Signing contract and system record # times/week from JQ filling to EXPA

Raising # of Raise Adhoc and Project

Income collection # times/month of income collection

% of cash inflow in actual compared to in ideal (#raise multiply raise price)

International Relations and Matching ManagerJD KPI

Internal Marketing/Sales (Spam, matching mania, etc)

# Spamming/week

# matching mania/month

Interview# of Eps/week

98 % of completion of required for interviewer (TTI)

Optimizing matching process

# days of from TN interview till the result (per country)

# days of matching process (IL, visa, etc) after the result

International Relations % of matching delivery per country

Ensuring general matching performance

# of Match

# days of matching

% of conversion rate (raising to matching)

Promotional tools # of promotional tools

Customer Development ManagerJD KPI

Ensuring general realization performance

# Number of Realizations

# Number of NPS Score

Logistics

% Eps picked up

% Eps getting standardized quality of host family

#Number of AIESEC engagement activities executed

for current realized Eps

% of case closed compared to case opened about

logistics/engagement support

Intern Buddy preparation

#Number of EP buddy compared to amount of EP

Buddy

% of completion of required intern Buddy education

% of intern buddy attendance at education events

Intern Development

% of completion of required Intern LnD (based on

what's required)

% of EP attendance at IPS

% of EP attendance at Induction

% development of CAT

% of accomplishment of PA

% of promotors compared to realizations

INCOMING GIP

IR and Matching ManagerJD KPI

Internal Marketing/Sales (Spam, matching mania, etc) Average applicant for each TN ID

Interviews% of completion of required for interviewer

(TTI)

Optimizing matching process

Average duration (days) of from TN interview till the result (per country)

Average duration (days) of matching process (IL, visa, etc) after the result

Sales

#Sales & Meeting (First Meeting & FollowUp

%Sales effiency

#Sales record & database

International Relations % of matching delivery per country

Ensuring general matching performanceNumber of Match

Average duration (days) of matching

% of conversion rate (raising to matching)

Operational Legality # TN contract collected

Sales and Development Manager JD KPI

Ensuring general realization performance

Number of partnership for IR

Number of Realizations

Logistics

100% Eps picked up100% Eps getting standardized quality of

host family

Number of AIESEC engagement activities executed for current realized Eps

% of case closed compared to case opened about logistics/engagement

support

Intern Buddy preparation

Number of EP buddy compared to amount of EP Buddy

% of completion of required intern Buddy education

100% of intern buddy attendance at education events

Intern Development

100% of EP attendance at IPS

100% of EP attendance at Induction

Operational Legality #IR Partnership MoUs collected