MBA CSR Class Proposal

MBA 652 FIRST SEMESTER

SATURDAY 2:30PM – 5:30PM ROOM 205

CORPORATE SOCIAL RESPONSIBILITY

(Akbay Kawal Program)

CORPORATE SOCIAL RESPONSIBILITY 2014

1 Document Prepared & Created by: Victoria Jesusa Caballero

“AKBAY KAWAL PROGRAM”

(A Project of PUP GS CSR Class)

SY 2014-2015 (First Semester)

TARGET

GERIATRIC PATIENTS AT THE OPD

SECTION OF VETERANS MEMORIAL

MEDICAL CENTER

Submitted to Dr. Danilo Reyes

Professor

Submitted by Victoria Jesusa Caballero

MBA (HRM)




PROPOSAL



PART A: BENEFICIARY INFORMATION

NAME OF INSTITUTION Veterans Memorial Medical Center

ADDRESS AND CONTACT DETAILS North Avenue, Quezon City, Philippines

Trunk line: (632) 9276425-45 Email: [email protected]

CONTACT PERSON AND DESIGNATION Nona R. Dela Fuente-Legaspi MD, MHA, CESE-

CEO VI Hospital Director

NAME AND DESIGNATION OF CHIEF FUNCTIONARY Dr. Dominador Chiong

Chief, Professional Staff

INSTITUTION STRUCTURE

DIRECTOR

LEGAL UNIT MIS REU

ASSISTANT

DIRECTOR

EXECUTIVE STAFF

VETERANS GOLF

CLUB

ADMINISTRATIVE

OFFICER

CHIEF

PROFESSIONAL

STAFF

COMPTROLLER

SECURITY PROCUREMENT

PERSONNEL SUPPLY

BUILDING

MANAGEMENT

SPECIAL SERVICE

MEDICAL ADMIN ENGINEERING

ACPS, CLINICAL

SERVICES

ACPS, CLINICAL

SUPPORT

SERVICES

SURGERY MEDICINE

OB-GYNE PSYCHIATRY

ANESTHESIOLOG

Y

PEDIATRICS

ENT OPTHALMOLOGY

FAMILY

MEDICINE AND

OUTPATIENT

SERVICES

REHABILITATION

MEDICINE

PATHOLOGY

RADIOLOGY AND

RADIOTHERAPY

NUCLEAR

MEDICINE AND

RESEARCH

DENTAL

MEDICINE

PHARMACY

SERVICE

SOCIAL SERVICE DIABETIC

SERVICE

NURSING

SERVICE

BUDGET FINANCE

ACCOUNTING MANAGEMENT



ORIGIN AND BRIEF HISTORY OF INSTITUTION

The VETERANS MEMORIAL MEDICAL CENTER was constructed as a gift of the

American people to the Philippines as token of gratitude to the Filipino soldiers who

stood by them during World War II. The 80th Congress of the United States of

America passed Public Law 865 in July 8, 1948 which provided $9.4 million for the

construction of a hospital facility with the land to be donated by the Filipino people.

The law was implemented in the country by an agreement between the U.S. and the

Philippines signed by then Pres. Elpidio Quirino and the U.S. Ambassador to the

Philippines Myron Cowen. Hospitalization is extended to veterans of World War II

and their dependents under the RP program. With the passing of RA# 6948, AFP

retirees and their dependents are extended benefits of the Public Law.

All that a patient needs to present in seeking admission is a certificate of his military

service from the Philippine Veterans Board and this plus his marriage certificate and

birth certificate of minor child if the dependent is in need of hospital care.

Emergency cases, however, may be brought to the hospital directly after which

pertinent papers may be secured later on.

The Veterans Memorial Medical Center was established pursuant to Public Law 865,

80th U.S. Congress. Various amendments have been introduced and the latest is

Republic Act 6948 which has liberalized the definition of veterans which now

included the Armed Forces of the Philippines (AFP) retirees. Likewise, the

hospitalization benefit was extended to the veteran dependents. It is one of three

units under the Philippine Veterans Affairs Office (PVAO). PVAO is a bureau under

the Department of National Defense. The other two units under PVAO are the PVAO

Proper, and Military Shrines Service.

The 55 hectares (140 acres) land was originally intended to be location of the new

Malacanang Palace on the original master plan of Quezon City in 1939. It is now

being eyed to be privatized as part of the Quezon City Central Business District

Redevelopment Plan or Triangle Park.

http://en.wikipedia.org/wiki/Philippine_Veterans_Affairs_Office

http://en.wikipedia.org/wiki/Department_of_National_Defense_(Philippines)

http://en.wikipedia.org/wiki/Triangle_Park



PART B: PROJECT COMPONENTS AND PROCESS SYSTEMS

Procurement of standard wheelchairs and placement of batch name per

wheelchair procured.

Coordination of program plan with Veterans Memorial Medical Center

hospital Director and Administrator.

Set program date of wheelchair donation to VMMC.

Donation day with VMMC and its beneficiaries.

PART C: INTERNAL AUDITING

The wheelchairs will be donated to Veterans Memorial Medical Center and will be

audited by the Administrative Office under the supervision of the Department of

Family Medicine Outpatient Department. The donated wheelchairs will be utilized by

patients covered by the Outpatient Department.

PART D: PROJECT DETAILS

I. Name of Institution

Veterans Memorial Medical Center, Department of Family Medicine Out-Patient

Department

II. Title of Proposal

Akbay Kawal Program

(A project of the PUP Graduate School MBA CSR Class)

III. Aim of Proposal

To provide assistive device such as wheel chairs to geriatric patients with disability

and those that are recovering from medical procedure.

Improve the quality of life and provide ease to geriatric patients who need assistance

in going to various departments of the institution.



IV. Objectives of the Proposal

Geriatric patients at one point or another will need some help getting around.

Whether they have broken a leg, become paralyzed, or are recovering from a

medical procedure, the quality of life will improve when one finds a method to move

around at will. One common method is to use a wheelchair, which offers many

advantages

Paralysis

A geriatric patient who is paralyzed and unable to use his legs for walking can sit in a

wheelchair and use it to move around. There are manual wheelchairs for people who

can use their hands and arms to push the wheels. Electric models provide the power

at the touch of a button. In cases where the arms are also paralyzed, a person can

use other methods to operate the wheelchair, such as a mouth-operated blow tube,

chin controls or head-movement controls.

Fractures

When a person breaks her leg, knee or ankle, the doctor will advise against putting

weight and stress on it while the bone mends. Sometimes she can get around on

crutches, but using them for long periods may be too painful or exhausting. When

both legs are broken, crutches are not an option. A wheelchair gives her the

advantage of being able to move around for as long and as far as she likes.

Hospitalization

A patient recovering from surgery or illness in the hospital may be too weak to walk

very far, and will benefit from using a wheelchair to move around. Until anesthesia

wears off, a person may get dizzy and fall down if he attempts to walk, so he will use

a wheelchair to go places. Another advantage of a wheelchair is to provide safety

and comfort to a maternity patient arriving at the hospital during labor.

Balance

A person who can walk but has difficulty keeping balance might have to reduce the

distance and amount of time spent walking, or risk injury from falling down. One

advantage of using a wheelchair is that a person with balance issues can continue



doing regular activities. He can go shopping or clear snow from the driveway without

worrying about getting hurt.

DETAILS OF BENEFICIARY PATIENTS

Filipino veterans covered under this program:

1. The Philippine Revolutionary Forces that took up arms against the Spaniards and the

Americans during the past Philippine revolutions and wars,

2. members of the First Philippine National Guards, either before or after its integration

into the Army of the United States of America,

3. Filipino citizens who are enlisted and or commissioned and served during World War

I under the Allied Armed Forces,

4. Philippine Scouts who were in the service prior to October 6, 1945, with wartime

service,

5. USAFFE with wartime service in the Philippines,

6. Recognized World War II guerrilla units in the Philippines and

7. AFP units that participated in the Korean War.

TARGETED AND ACTUAL BENEFICIARIES AS OF JUNE 30, 2014

MFO - Health Care Services for Veterans and Their Dependents

Performance Indicators Target

1st Semester Actual

Accomplishment (%)

In-Patient Care

No. of In-Patients Treated 3,686 3,224 87%

Percentage of hospital separations that are due to discharge

85% 80% 94%

Percentage of discharge patients who return unscheduled within three (3) months with the

same condition 15% 3.06%

Out-Patient Care

No of out-patients treated 73,371 74,855 102%

http://en.wikipedia.org/wiki/Philippine_Scouts

http://en.wikipedia.org/wiki/USAFFE

http://en.wikipedia.org/wiki/Korean_War



No of emergency department treatments 7,275 5,943 82%

Percentage of patients attended to within thirty (30) minutes upon arrival

80% 78% 97.50%

Percentage of triage 3 or less urgent emergency department patients who are attended to within

thirty (30) minutes 90% 100% 111%

ACTIVITY PLAN WITH TIMELINE

NO ACTIVITIES 1 2 3 4 5

1 Canvassing of Standard Wheel Chairs x x

2 Collection of Payment for the wheel chairs x

3 Procurement and Delivery of Procured

Wheel Chair x x x x x

4 Placement of Batch Name at the back of

the procured wheelchair x x

5 Tarp Printing x

6 Coordination with VMMC Staff regarding

time and date of wheel chair donation x

7 Day of donating the Wheel with program to be held at the OPD Section of VMMC

x



BUDGET BREAKDOWN

NO DETAILS OF EXPENDITURE UNIT / EXPENSE AMOUNT

1 Wheel Chair Php 3,500 x 7 Php 24,500

2 Delivery Charge Manila – Marikina Driver and Porter

Php 1,200 Php 200.00

3 Tarp Printing 3x5 Tarp x 1 @Php25/sq ft Php 375.00

4 Batch Printing White Spray Paint x 1

Stencil x 1 Php500.00

5 Report (Ring bind) 1 Php 70.00

6 Others Gasoline Php600.00

TOTAL Php 27,445




IMPLEMENTATION



I. IDENTIFYING INFORMATION

Project Title: AKBAY KAWAL PROGRAM

Type of Project: Donation of Wheelchairs

Project Proponent/s: Veterans Memorial Medical Center

Number of Beneficiaries: More or less - 10,000 patients per month

Project Beneficiaries: Geriatric Patients

Location of Beneficiaries: Department of Family Medicine Out-Patient

Section

Area of Project Implementation: North Ave., Diliman Quezon City

Total Expenditures: Php 27,445.00

II. EXECUTIVE SUMMARY

SIGNIFICANCE OF THE PROJECT

Veterans Memorial Medical Center was chosen to have the project implemented as an

appreciation to our veteran soldiers regardless of their service and the era in which they

have served, these veteran soldiers and their beneficiaries have paid the price time and time

again, defended our country through both the best and the worst times and have performed

their duties tirelessly all those years.

This is also part of the Corporate Social Responsibility’s subject’s curriculum where the class

has decided to donate 7 PCS BRAND NEW WHEELCHAIRS under the “AKBAY KAWAL

PROGRAM” which aims also to provide the Department of Family Medicine Out-Patient

Section with the much needed support.

PROJECT IMPLEMENTATION SCHEDULE AND LOCATION

Date: September 26, 2014

Time: 9:00am onwards

Venue: Veterans Memorial Medical Center (Out Patient Section)

Address: North Avenue, Diliman Quezon City



ATTENDEES OF THE PROJECT

The project was attended by 23 students of CSR class First Semester SY 2014-2015 scheduled

every Saturday 2:30pm – 5:30pm under the supervision of Dr. Danilo Reyes. The class was

also joined by the representatives of the Out Patient Section of VMMC from the Department

of Family Medicine and Supply Division.

HIGHLIGHTS OF THE PROJECT

The highlight of the project was during the turn-over of the 7pcs wheelchair to Veterans

Memorial Medical Center which aims to provide assistive medical equipment which was also

witnessed by the geriatric patients of the Out-Patients Section of the hospital.

III. ACCOMPLISHMENT OF OBJECTIVES

OBJECTIVES STRATEGIES ACTIVITIES RESULTS

To provide assistive

device such as wheel

chairs to geriatric

patients with disability

and those that are

recovering from

medical procedure.

Purchasing of the

wheelchairs ensuring

that the best quality

equipment was found

and yet budgetary

prohibitions was

maximized for the

benefit of both the

beneficiaries and

benefactors of the

project.

Hand-over of the 7pcs

wheelchairs to the

Department of Family

Medicine Out-Patient

Section and Supply

Division

Objective was

attained and the

hand-over of the

wheelchairs was a

success providing

guarantee that the

equipments donated

are accounted for as

well as assured that

everything is

serviceable for the

benefit of the

geriatric patients

Improve the quality of

life and provide ease

to geriatric patients

who need assistance

in going to various

departments of the

institution.

Purchased wheelchairs

are provided directly to

the Out-Patient Section

of VMMC as they have

the most number of

patients per month as

compared to the main

section of the hospital

Hand-over of the 7pcs

wheelchairs to the

Department of Family

Medicine Out-Patient

Section and Supply

Division

With the quality of

the equipment

donated to VMMC

OPS, veteran

patients are assured

that the equipments

donated will improve

the quality of life and

ease to patients who

need assistance in

going to various



departments of the

institution as

needed.

IV. FINANCIAL REPORT

NO DETAILS OF EXPENDITURE UNIT / EXPENSE AMOUNT

1 Wheel Chair Php 3,500 x 7 Php 24,500

2 Delivery Charge Manila – Marikina Driver and Porter

Php 1,200 Php 200.00

3 Tarp Printing 3x5 Tarp x 1 @Php25/sq ft Php 375.00

4 Batch Printing White Spray Paint x 1

Stencil x 1 Php500.00

5 Report (Ring bind) 1 Php 70.00

6 Others Gasoline Php600.00

TOTAL Php 27,445

V. CHALLENGES AND ACTION PLANS

Initially, the class has a problem with their corresponding work schedule with regard

to the date on when the project will be implemented. As discussed, the class has

decided to do the implementation on the last week of September to ensure that

everyone will be available to attend the said activity.

The collection for the budget that will be allocated to the project was not collected

all at the same time. Class representative Dinah Ladao opted to have the remaining

collection deposited to her bank account during weekdays in consideration for those

that were not able to bring the amount. Once collection was completed, it was

handover to Victoria Caballero who was assigned to take charge with regard to the

purchasing of the equipment.

The purchasing of the wheelchairs was delayed for a week in consideration for the

completion of the amount to be collected from the students for the CSR project.

With this, the amount of the wheelchairs was affected following the congestion

problem at the port area where the wheelchairs are bought by the supplier. The



class was asked to add a minimum amount as an adjustment for the said unforeseen

circumstance which was fully paid by the whole class on the day of the activity.

VI. OTHER INSIGHTS/RECOMMENDATIONS

Veterans Memorial Medical Center has been servicing veteran geriatric patients and its

beneficiaries since 1950’s. The institution is currently under the supervision of the Philippine

Veterans Affairs Office located at the Camp General Emilio Aguinaldo, Quezon City which is

currently not a main priority of the government. In fact, budget allocations through the

years have decreased which is affecting some services provided by the hospital.

Corporate Social Responsibility is a way for people to reach out to others, provide additional

help to the government in terms of social assistance to those beneficiaries who are in need

of help on a regular basis. The “Akbay Kawal Program” should be continued by other

corporations and NGO’s to ensure that our Philippine Veterans are provided the love and

care they deserve for sacrificing so much for our country. It should be a priority not just by

the government but also by the public to ensure that they are provided with their needs.



VII. ANNEXES

Wheelchairs purchased in preparation for the handover….



Tarp Design Used by CSR Class during the Activity Printed on a 3x5 Tarpaulin.



Copy of Letter sent and received by the office of Dra. Nona Legazpi (VMMC Hospital

Director)





Receipts





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MBA CSR Class Proposal

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