Mcqs

Which one of the following includes questions like, what is our business? And what are the values and preferences of an organization?Priority StatementMission StatementMotivation StatementProblem Statement

What should be avoided by a manager among the following?

Managing by Objectives

Following the Vision

Reinstating the Mission statement

Managing by Subjective

Buyer switching costs is an important factor for which of the following forces?

The intensity of competitive rivalry

The bargaining power of suppliers

The threat of new entrants

The threat of substitute products

In marketing, who is the central focus of most of the activities?

Director

Supplier

Customer

Marketer

Which one of the following is NOT a Demographic Factor?

Ethnicity

Gender

Technology

Age

Hispanic are the people who speak which language ?

Turkish

Spanish

French

Italian

Which of the following is NOT one of the bases frequently used for constructing a product positioning strategy?

Positioning on specific product features

Positioning by products

Positioning on specific use categories

Positioning by cultural symbols

Reference

When the Chief Executive of a chain of pharmacies decided to sell off or close some of the locations that were not

profitable, he was performing which of the management function?

Leading

Planning

Controlling

Organizing

Taking any corrective action is a part of controlling function.

Which of the following is NOT included in the strategic management model?

Measure and evaluate performance.

Perform internal research to identify customers P49

Establish long-term objectives.

Develop mission and vision statements.

Which of the following groups represents the stakeholders of a company?

The owners of the company

The people who purchases the shares of the company

The people who have a special stake or claim on the company

Are the people who are in the management a company

What is the profession of Michael Porter, the brain behind the Five Forces Model?

Politician in the state of Ohio Lawyer at the Michigan Supreme Court Professor at Harvard Business School EntrepreneurWhich strategic management analytical tool has four quadrants based on two dimensions i.e. competitive position and market growth? Internal-External Matrix SPACE Matrix Grand Strategy Matrix QSPM

Which one of the following is NOT included in the Porter's Five Forces model: Potential development of substitute products Bargaining power of suppliers Rivalry among stockholders Rivalry among competing firmswww.vuzs.net What is meant by the term 'Stakeholder'? A person who is not related with a business. A person who is related with a business. A person who owns a business. A person who purchases the shares of a business.The brand “Djuice” is a unique product in the sense that it exclusively targets the specific niche or segment of ‘youth influenced from the Western/American culture’, the strategy used in designing this product is:

Cost Leadership Strategies Focus Strategies Integration Strategies None of the aboveOf the following, which one would NOT be considered one of the components of a mission statement? The target market for XYZ is oil and gas producers as well as producers of chemicals XYZ shall hire only those individuals who have with sufficient educational levels so as to be of benefit to our customers The customers of XYZ shall include global and local consumers of gas and oil products and domestic users of nontoxic chemicals The technologies utilized by XYZ shall focus upon development of alternative sources of gas and oil so as to remain competitive within the industryOrganization's culture is synonymous with: Strategy Team work An individual's personality An individual's attireIf 'ABC' is a beverages company. After preparing its IFE Matrix, the total weighted score turns out to be 2.8 . What can we conclude about this result? The company 'ABC' is above average in its overall internal strength. The company 'ABC' is below average in its overall internal strength. The company 'ABC' has a very high overall internal strength. None of the above

n Competitive Profile Matrix, the rating 4 indicates what?

Major weakness

Major strength

Minor strength

Minor weakness

Most of the human resource management practices evolved out of which one of the following functions of

Management:

Staffing

Controlling

Leading

Organizing

The Strategic Management as an academic discipline is:

An isolated discipline from the rest of the business functions.

A discipline which integrates or combines all the courses related to the rest of the business functions.

A discipline which is not practically used in the business world.

A philosophical doctrine.

Mr. Ali is a manager of packaging in a baking items company. His packaging method is the one he is continously

using for 5 years and nothing wrong has happened yet. He will this technique until or unless something bad happens.

He is an example of which concept?

Managing by Objectives

Managing by Subjectives

Managing by Extrapolation

Managing by Hope

Strategy formulation stage includes all of the following EXCEPT:

Vision and mission

Strength and weakness

Opportunities and threats

Annual objectives

What is Debt-to-Equity Ratio?

The percentage of total funds provided by creditors versus by stockholders.

The percentage of total funds provided by creditors versus by stakeholders.

The percentage of total funds provided by owners versus by stockholders.

None of the above.

Focus strategy is also called ?

Magnifying Strategy

Niche Strategy

Cost Leadership Strategy

None of the above.

Which of the following statement is TRUE about a Vision statement of a company?

It concentrates on future

It defines the customers

It identify critical processes

It informs about the desired level of performance

All of the following are the broad categories of External forces EXCEPT:

Economic forces

Socioeconomic forces

Technological forces

Competitive forces

Buyers can exercise high bargaining power over their suppliers under which one of the following conditions?

When there are many good substitutes of raw material

There are few buyers in the market

They have few suppliers to choose from

There is a high concentration of suppliers

Which one of the following is an E-Commerce website?

Wikipedia.org

Ebay.com

Twitter.com

Pakistan.gov.pk

In adapting to change an organization must monitor which of the following?

Ongoing processes

Internal and external events

Timely changes

All of the given options

External forces directly affects all of the following EXCEPT:

Market segmentation strategies

Types of products/services offered

Management structure of organization

Choice of businesses to acquire or sell

Which of the following is the benefit of strategic management?

Fewer complexes

More complex

Less static

More profitable

Which one of the following activities is NOT a "Selling" activity?

Advertising

Sales Promotion

Total Quality Management

Sales Force Management

Which one of the following is not a function of Management:

Staffing

Controlling

Depriving

Leading

‘Sino-American relations’ means:

The relations ofSri Lanka&USA

The relations ofPapua New Guinea&USA

The relations ofChina&USA

The relations ofSingapore&USA

Which of the following period strategic management was considered to be cure for all problems?

Mid 1950s to mid 1960s




The SMART goal criteria ‘Relevant’ suggests which one of the following? Are you able to assess your progress?Do you know exactly what you want to accomplish?Is your goal relevant towards your purpose in life?What is the deadline for completing your goal?Relevant - objectives should be relevant to the people responsible for achieving them.Relevant: Is your goal relevant towards your purpose in life? Which of the following issues may not require a management policy? To operate on, two or more shiftsTo increase motivational levelTo discourage insider tradingTo stress quality control greatlyExamples that may require a management policy:

To stress quality control greatly or not. To operate one, two, or three shifts To discourage insider trading To establish a high- or low-safety stock of inventory To offer numerous or few employee benefits To discourage insider trading To promote from within two or to hire from the outside

Which of the following statement is TRUE about the establishment of objectives? It is a Top-management activityIt is a Centralized activityIt is a Lower-management activityIt is a Decentralized activityTop management translates the policy into goals, objectives, and strategies, and projects a shared-vision of the future. It makes decisions that affect everyone in the organization, and is held entirely responsible for the success or failure of the enterprise.

www.vuzs.net Which stage of the strategy-formulation framework consists of the Quantitative Strategic Planning Matrix? Formulation frameworkMatching stageDecision stageAll of the given options You are asked to prepare the IE Matrix of Roxon Incorporation. Your findings reveal that its Southern division falls in IX cell of IE Matrix. How will you interpret your findings? It can be managed best with Harvest or divest strategiesIt can be managed best with Grow and Build strategiesIt can be managed best with Grow and Maintain strategiesIt can be managed best with Hold and Maintain strategies

www.vuzs.net The number of personnel that a supervisor is responsible for is known as: Command and controlOrganizational structureScope of supervisionSpan of controlSpan of control is the term now used more commonly in business management, particularly human resource management. Span of control refers to the number of subordinates a supervisor has.

What type of strategies would you recommend when a firm’s SPACE Matrix directional vector has coordinates (-2, +3)? AggressiveConservativeCompetitiveDefensive Which matrices are also known as Portfolio matrices? SPACE and BCG matrix IE and BCG matrix TOWS and IE matrix SPACE and TOWS matrix he vision and mission statement can often be founda. in the SEC report.b. in annual reports.c. on customer receipts.d. on supplier invoices.e. on community news bulletins.Ans: b Page: 5656. According to recent studies, what percent of companies have used a mission statement sometime in the past five years?a. 15%b. 30%c. 60%d. 75%e. 90%Ans: e Page: 56What Do We Want To Become?57. Which of these basic questions should a vision statement answer?a. What is our business?b. Who are our employees?c. Why do we exist?d. What do we want to become?e. Who are our competitors?Ans: d Page: 5658. Which statement should be created first and foremost?a. Strategicb. Visionc. Objectivesd. Missione. Competitive advantageAns: b Page: 56

59. The ideal length of a vision statement is:a. one page.b. several paragraphs.c. one sentence.d. as long as necessary to convey the message.e. several sentences.Ans: c Page: 56What Is Our Business?60. Who is referred to as “the father of modern management?”a. Demingb. Petersc. Druckerd. McGinnise. SmithAns: c Page: 5961. What is the first step in the comprehensive strategic-management model?a. Developing vision and mission statementsb. Performing external auditsc. Performing internal auditsd. Measuring and evaluating performancee. Establishing long-term objectivesAns: a Page 5962. According to the comprehensive strategic-management model, which step needs to be completed immediately following the establishment of long-term objectives?a. Developing vision and mission statementsb. Performing external auditsc. Performing internal auditsd. Generating, evaluating, and selecting strategiese. Measuring and evaluating performanceAns: d Page 5963. The purpose of a mission statement is to declare all of these except:a. a reason for being.b. an annual financial plan.c. a statement of purpose.d. a statement of beliefs.e. whom it wants to serve.Ans: b Page: 5964. As indicated in the strategic-management model, a clear _______ is needed before alternate strategies can be formulated and implemented.a. long-term objectiveb. short-term objectivec. policyd. mission statemente. evaluation strategyAns: d Page: 5965. A mission statement is sometimes called all of the following except:a. a statement of intent.b. a statement of purpose.

c. a statement of beliefs.d. a creed statement.e. a statement of business principles.Ans: a Page: 5966. A businesses mission is the foundation for all of the following except:a. priorities.b. strategies.c. plans.d. employee wage rates.e. work assignments.Ans: d Page: 6067. The mission statement answers which question?a. What is our business?b. How can we improve ourselves?c. What do we want to become?d. Who are our stakeholders?e. How can we increase profitability?Ans: a Page: 6068. The vision statement answers which question?a. What is our business?b. How can we improve ourselves?c. What do we want to become?d. Who are our stakeholders?e. How can we increase profitability?Ans: c Page 6069. In the process of developing a mission statement, it is important to involvea. as few managers as possible.b. as many managers as possible.c. upper-level management only.d. lower-level management only.e. the board of directors only.Ans: b age: 6170. The process of developing a vision and mission statement includes which of these as the first activity?a. A request to modify the current documentb. Ask managers to read selected articles about mission statements.c. Ask managers to prepare a mission statement for the organization.d. Have a brainstorming session on whether the organization should have a mission statement.e. A merging of several mission statements into one documentAns: b Page: 6171. After a draft mission statement has been developed, it is important to:a. ask managers to read several articles about mission statements as background information.b. vote on the mission statement.c. ask managers to prepare a mission statement for the organization.d. ask managers to seek support for the mission statement from their subordinates.e. provide a request for modifications, additions and deletions to the mission statement.Ans: e Page: 61

72. What can be used to promote unbiased views and to manage the development of the mission statement more effectively?a. an internal groupb. a committee of managersc. command-and-controld. surveyse. a facilitatorAns: e Page: 6173. According to Campbell and Yeung, what is/are most likely associated with behavior and the present.a. Missionb. Valuesc. Long-term objectivesd. Visione. Short-term objectivesAns: a Page: 61Importance of Vision andMission Statements74. A study by Rarick and Vitton found that firms with a formalized mission statement have the average return on shareholders’ equity compared to those firms without a formalized mission statement.a. one quarterb. halfc. twiced. three timese. five timesAns: c Page: 6175. Business Week reports that firms using mission statements have __________ percent higher return on certain financial measures than those without such statements.a. 10b. 15c. 30d. 57e. 86Ans: c Page: 61-6276. King and Cleland recommend organizations carefully develop a written mission statement for all of the following reasons except:a. to provide a basis for allocating organizational resources.b. to establish a general tone or organizational climate.c. to ensure unanimity of purpose within the organization.d. to ensure a command-and-control structure.e. to facilitate the translation of objectives into a work structure involving the assignment of tasks to responsible elements within the organization. Ans: d Page: 6277. What is needed before people can focus on specific strategy formulation activities when developing a mission statement?a. Negotiationb. Compromise

c. Eventual agreementd. a and be. All of the above Ans: e Page: 6278. What is the best time to develop a mission statement?a. before a business is openedb. when the firm is successfulc. when the firm is in financial troubled. when the firm is in legal troublee. when the firm encounters competition Ans: b Page: 6379. What is likely to happen if a mission or vision statement is implemented during troubled times for a firm?a. Employees will ignore the new mission or vision statement.b. Profitability will decline.c. The firm will experience a reverse in the decline of profitability.d. No changee. Managers will be unable to resolve divergent views. Ans: c Page: 63Characteristics of aMission Statement80. Which group would be classified as a stakeholder?a. Communitiesb. Banksc. Suppliersd. Employeese. All of these Ans: e Page: 6481. All stakeholders:a. have claims and concerns about an organization, but these claims and concerns vary.b. have the same claims and concerns about an organization.c. have ownership rights in an organization.d. have the same voting rights in an organization.e. have environmental concerns as their top priority. Ans: a Page: 6482. The three characteristics of a mission statement are a declaration of attitude, a declaration of social policy and:a. an employee orientation.b. a customer orientation.c. a shareholder orientation.d. an environmental orientation.e. a profit orientation. Ans: b Page: 64-6883. The potential for creative growth for the organization can be limited bya. an overemphasis on stakeholders.b. not enough emphasis on stakeholders.c. a mission statement that is too general.d. a mission statement that is too specific.

e. a mission statement that is too dynamic. Ans: d Page: 6484. A proactive environmental policy is likely to lead to:a. higher cleanup costsb. conservation of energyc. reduced customer loyaltyd. numerous liability suitse. higher medical costs Ans: b Page: 6585. The general public is especially interested in , whereas stockholders are more interested in .a. environmental concerns; social responsibilityb. social responsibility; the treatment of employeesc. the treatment of employees; environmental concernsd. profitability; social responsibilitye. social responsibility; profitability Ans: e Page: 6586. In developing a mission statement, arousing emotiona. is not a benefit.b. is the most important goal.c. is important.d. should be avoided if possible.e. is counterproductive. Ans: c Page: 6687. According to McGinnis, a mission statement should be all of the following except:a. it should be specific enough to control creative growth.b. it should be stated in clear terms.c. it should distinguish an organization from all others.d. it should define what an organization is.e. it should serve as a framework for evaluating both current and prospective activities. Ans: a Page: 6688. An effective mission statement is all of the following except:a. It reflects judgments about future growth directions that are based upon forward-looking external and internal analyses.b. It provides useful criteria for selecting among alternative strategies.c. It provides a basis for generating and screening strategic options.d. It is static in orientation.e. It should include options that are considered less promising. Ans: d Page: 6689. Good mission statements identify the ______ of a firm’s products to its customers.a. utilityb. pricec. profit margind. demande. popularity Ans: a Page: 6690. Which of these examples of a mission statement’s focus area is not effective?a. AT&T focuses on communication rather than telephones.

b. Exxon/Mobil focuses on oil and gas rather than energy.c. Union Pacific focuses on transportation rather than railroads.d. Universal Studios focuses on entertainment rather than movies.e. Starbucks focuses on the café experience rather than coffee. Ans: b Page: 6691. Which European country has the highest growth rate in consumer purchases over the internet?a. Germanyb. United Kingdomc. Swedend. Greecee. IrelandAns: d Page 6792. The largest category for online sales in the United States is:a. booksb. travelc. computersd. jewelrye. musicAns: b Page 6793. Corporate social policy should be designed and articulated during which phase of strategy development?a. implementationb. formulationc. evaluationd. controle. management Ans: b Page: 6894. The corporate social policy should be reaffirmed or changed during which phase of strategy development?a. strategy implementationb. strategic missionc. strategy formulationd. strategy evaluatione. strategy control Ans: d Page: 68 95. In 2005, which of the following companies was rated highest for social responsibility?a. IBMb. Hewlett-Packard Companyc. Fannie Maed. Green Mountain Coffee Roasterse. Intel CorporationAns: c Page: 68Components of aMission Statement96. In regard to its elderly workforce, Japan varies from the United States in that:a. A smaller percentage of Japan’s senior citizens work

b. Japan does not have laws banning discrimination based on agec. Most Japanese workers retire before 60d. Japanese citizens are required to retire at 60e. Japan is phasing in a shift from ages 65 to 60 as the date when a pension can be receivedAns: b Page 6997. Effective mission statements can vary ina. length.b. content.c. format.d. specificitye. all of the aboveAns: e Page: 7098. Which component of a mission statement addresses the firm’s distinctive competence or major competitive advantage?a. Technologyb. Philosophyc. Concern for public imaged. Customerse. Self-conceptAns: e Page: 7099. Which component of a mission statement addresses the basic beliefs, values, aspirations, and ethical priorities of the firm?a. Technologyb. Philosophyc. Concern for public imaged. Customerse. Self-conceptAns: b Page: 70100. Which question(s) are answered in an effective mission statement?a. What is the purpose of our organization?b. What is our company philosophy or self-concept?c. What technology will we employ to achieve our objectives?d. Who are the firm’s customers?e. All of the aboveAns: e Page: 70101. Which of the following dimensions are not recommended aspects of a mission statement?a. Strategiesb. Self-conceptc. Concern for employeesd. Marketse. CustomersAns: a Page: 70Conclusion102. Effective mission statementsa. are usually changed every few months.b. are usually changed every few years.c. never require revision.d. become ineffective in the first year.

e. stand the test of time and require little revision.Ans: e Page: 73

dentifying and evaluating key social, political, economic, technological and competitive trends and events comprise a. developing an effective mission statement. b. conducting an internal audit. c. performing an external audit. d. formulating strategy. e. implementing strategy.109. _____________ are external forces affecting organizations a. Technological forces b. Political forces c. Economic forces d. All of the above e. None of the above110. The process of performing an external audit must involve a. only top level managers, as it’s a planning function. b. as many managers and employees as possible. c. primarily front-line supervisors. d. between 15 to 20 managers for it to be valid. e. stockholders and external government agencies.111. To perform an external audit, a company first must a. get an approval from the Securities and Exchange Commission. b. perform an internal audit. c. gather competitive intelligence and information about external trends. d. hire a consultant to develop a comprehensive strategic plan. e. All of these.112. Freund emphasizes that key external factors should be all of these except a. important to achieving long-term and annual objectives. b. measurable. c. relatively few in number. d. applicable to all competing firms.113. Increasing numbers of two-income households is a(n) ______ trend in America.

1. social

2. economic

3. cultural

4. technological114. When interest rates rise, discretionary income ______, and the demand for discretionary goods ______.

1. rises; rises

2. declines; rises

3. rises; falls

4. declines; falls

115. An example of a(n) __________ external variable is availability of credit. a. economic b. political c. social d. governmental e. demographic116. Trends in the dollar’s value have __________ effect(s) on companies in different industries and in different locations. a. significant and equal b. marginal and equal c. significant and unequal d. insignificant and unequal e. no117. Generally, a strong dollar makes American goods __________ on overseas markets. a. less expensive b. more attractive c. cheaper d. more expensive e. desirable118. An example of a(n) ______ external variable is tax rates. a. economic b. political c. governmental d. demographic e. legal119. Propensity of people to spend is an example of a(n) __________ variable. a. political b. economic c. social d. demographic e. governmental120. Stock market trends, monetary policies and inflation rates are all a. economic variables that could indicate opportunities and threats. b. wildly unpredictable, and therefore not of any use to strategists. c. moving up and down together. d. good predictors of a company’s profit margin.e. strategy indicators.121. __________ of industries worldwide is acting to restrain inflation worldwide.

1. Politicization

2. Unionization

3. Deregulation

4. Management

5. Regulation122. Non-cash forms of payment now make up ______ percent of most companies and cities’ budgets in Russia.

1. 30

2. 90

3. 75

4. 45

5. 11123. Which of the following is not a barrier to increased U.S. exports to Russia?

1. High import duties

2. Strict quality and safety standards on goods

3. Relaxed customs clearance processes at border points

4. Onerous Russian excise levies124. In Russia, most business between companies and individuals is done through IOUs known as a. velta and perm. b. barter and velta. c. veksels and barter. d. perm and barter. e. None of the above125. The United States will have __________ racial or ethnic majority by the year 2075. a. only two b. Hispanics as a c. African Americans as the only d. no e. Hindus as a126. It is interesting to note that during the 1980s, as a social trend, church memberships __________ for nearly all religious denominations in the United States. a. marginally increased b. fell substantially c. had no change d. increased significantly127. By 2021, _________ will become the largest minority group in America. a. African Americans b. Whites c. Hispanics d. Indians e. Japanese128. The world’s longest-living people are the a. Americans. b. Mexicans. c. Indians. d. Filipinos. e. Japanese.129. Americans are on the move in a population shift to the a. frost belt. b. South and West. c. Northeast. d. Midwest.

130. ________ is the global investor’s favorite location for establishing business in the developing world. a. Mexico b. India c. China d. Africa e. Korea131. ___________ are assembly plants on the Mexican side of the border.

1. Maquiladoras

2. Assembladoras

3. Veskels

4. XMLs

5. Tijuana132. Trust in the government is an example of a(n) ______ of force. a. economic b. cultural c. political d. technological

1. demographic133. The number of marriages and divorces is an example of a(n) __________ force. a. social b. political c. economic d. governmental e. legal134. All of the following except __________ are examples of social trends. a. increased level of education b. delays in childbearing c. rising interest rates d. increasing numbers of women workers 135. Mexican companies laid off almost ______ employees during the first 10 months of 2001.

1. 1.5 million

2. 25,000

3. 3 million

4. 500,000136. When an industry relies heavily on government contracts, ______ forecasts can be the most important part of an external audit.

1. economic

2. political

3. technological

4. competitive137. Local, state and national elections and lobbying activities are examples of a. constitutional amendments. b. international rights.

c. external political variables that are important to follow.

1. internal political variables that are important to follow.138. The world of biopolitics includes

1. assisted suicide and cloning.

2. genetic testing and genetic engineering.

3. brain imaging and abortion.

4. All of the above139. ___________ can be especially critical and complex for multinational firms that depend on foreign countries for natural resources, facilities, distribution of products, special assistance, or customers.

1. Political forecasting

2. Global competition

3. Economic forecasting

4. Technological factors140. _________ accents the need for accurate political, governmental and legal forecasts.

1. A developing economy

2. A declining economy

3. Increasing global competition

4. Decreasing global competition

5. Reduced number of industry competitors141. The world leaders in labor-intensive industries are ___________ countries. a. East Asian b. European c. South African d. former Soviet Union142. If a company benefits by way of a tariff against imports, the company would be taking advantage of a. an economic trend. b. a political trend. c. a competitive trend. d. a social trend. e. a demographic trend.143. Which of the following is not a political or governmental variable? a. Special tariffs b. Import-export regulations c. Attitudes toward authority d. Lobbying activities e. Foreign elections144. An example of a political trend is a. increased levels of education. b. tariffs and patents. c. inflation and recession. d. increased automation. e. increased numbers of minorities.

145. __________ is one of its primary responsibilities at which the Russian government has failed. a. Importing goods b. Collecting taxes c. Exporting jobs d. Increasing interest rates146. The risks of business investments in Russia decreases from a. south to north. b. east to west. c. north to south. d. None of the above147. Which of the following is an excellent way to motivate Russian workers? a. Participation and involvement b. Stock ownership c. Bartering d. Downsizing 148. The _________ is acting as a national and even global economic engine that is spurring productivity.

1. U.S. government

2. Internet

3. stock market

4. agricultural innovation149. The Internet is changing the nature of opportunities and threats by doing all of the following except

1. altering the life cycles of products.

2. decreasing the speed of distribution.

3. erasing limitations of traditional geographic markets.

4. creating new products and services.150. Technological advancements can create new ______ advantages that are more powerful than existing advantages.

1. economic

2. social

3. environmental

4. competitive151. Technological advances represent __________ for companies planning strategies. a. threats b. opportunities c. financial bankruptcy d. All of the above e. a & b152. Technological advances are important for which of the following? a. Service organizations b. Computer organizations c. All organizations d. No organizations

153. Which of the following is not a characteristic that describes the most competitive companies in America? a. Divestiture is essential to growth b. People make a difference c. Innovate or evaporate d. There is no substitute for quality and no greater threat than failing to be cost-competitive on a global basis e. Whether it’s broke or not, fix it154. Collecting and evaluating information on competitors is essential for successful

1. internal analysis.

2. strategy evaluation.

3. strategy formulation.

4. strategy implementation.155. A systematic and ethical process for gathering and analyzing information about the competition’s activities and general trends to further a business’ own goals is called

1. unethical business practice.

2. artificial intelligence.

3. competitive intelligence.

4. information sharing.156. ___________________ is not a basic mission of a competitive intelligence program. a. To provide a general understanding of an industry and its competitors b. To identify industry executives who could be hired by the firm c. To identify areas where competitors are vulnerable and to assess the impact strategic actions would have on competitors d. To identify potential moves a competitor might make that would endanger a firm’s position in the market157. Which of the following is not a misperception about business intelligence among American executives?

1. Intelligence gathering is an unethical business practice.

2. Running an intelligence program requires many people, computers and other resources.

3. Collecting intelligence about competitors violates antitrust laws.

4. Business intelligence is not equal to espionage.158. The typical reaction is to _____________ if a firm detects weakness in a competitor.

1. try to form a joint venture with the competitor

2. try to purchase the competitor

3. show no mercy toward the competitor

4. form a cooperative arrangement with the competitor159. Learning from the partner is a major reason why ______ firms enter into cooperative agreements.

1. Asian

2. American

3. African

4. European160. Intensity of competition is _______ in lower-return industries.

1. lowest

2. non-existent

3. highest

4. not important161. Five competitive forces, according to Michael Porter, create vital opportunities and threats to organizations. Which of the following is not a competitive force? a. New entrants b. Rivalry among existing firms c. Bargaining power of unions d. Bargaining power of suppliers e. Bargaining power of buyers162. _________________, according to Porter, is usually the most powerful of the five competitive forces. a. Potential development of substitute products b. Bargaining power of suppliers c. Bargaining power of consumers d. Rivalry among competing firms e. Potential entry of new competitors163. Whenever new firms can easily enter a particular industry, the intensity of competitiveness among firms

1. stays the same.

2. increases.

3. decreases.

4. neutralizes.164. If suppliers are unreliable or too costly, which of these strategies may be appropriate? a. Horizontal integration b. Backward integration c. Market penetration d. Forward integration e. Concentric diversification165. Bargaining power of consumers is ______ when the products being purchased are standard or undifferentiated. a. marginal b. low c. high d. negative66. Computerization and the Internet have made it easier today for firms to do all of the following except

1. assimilate information.

2. hide information.

3. gather information.

4. evaluate information.167. Because of the Internet, barriers to personal and business success are

1. being eliminated.

2. being built.

3. acting like glass walls.

4. significantly enhanced.168. ____________ are educated assumptions about future trends and events. a. Guesses b. Forecasts c. Facts d. Statistics e. Predictions169. All quantitative forecasts are based on a. a computer system. b. the tax rate. c. historical data. d. the number of persons employed by the firm.

1. sales and profits.170. _______ are vital to the strategic-management process and to the success of organizations.

1. Assumptions

2. Forecasts

3. Randomness

4. Threats171. Planning would be impossible without

1. assumptions.

2. employees.

3. data.

4. competitive intelligence.172. In its simplest sense, the international challenge faced by U.S. business is twofold: a. how to gain and maintain exports to other nations and how to defend domestic markets against imported goods. b. how to enhance imported goods in domestic markets and minimize exports to other nations. c. how to gain exports to other nations and enhance market share for imported goods in domestic markets. d. how to defend domestic markets against imported goods while minimizing exports.173. Which of the following is a process of worldwide integration of strategy formulation, implementation and evaluation activities? a. Mission development b. Globalization c. Brainstorming d. Industry analysis174. Globalization of industries is occurring for all of these reasons except

1. a worldwide trend toward similar consumption patterns.

2. the emergence of global buyers and sellers.

3. a worldwide trend toward different consumption patterns.

4. e-commerce and the instant transmission of money and information across continents.

175. All of these are risks that still restrain firms from initiating business with China except a. absence of a legal system. b. severe human rights violations. c. freedom of press and religion. d. rampant corruption.176. Which of the following changes in China resulted from its membership in the WTO?

1. Foreign countries can take decreased stakes in mobile phone companies.

2. Tariffs on high tech products will increase by 2007

3. Foreign banks may conduct domestic currency business with Chinese firms.

4. Retail oil distribution will close its doors in China by 2008.177. Which country has rejected China’s “One China” policy and desires independence? a. Hong Kong b. Taiwan c. Korea d. Philippines 178. The total weighted score ranges from ____________ in an EFE Matrix. a. 0 to 4 b. 1 to 4 c. 0 to 5 d. 1 to 5179. ____________________ is the first step in designing an EFE Matrix. a. Identifying key external factors in the industry b. Summing the weighted score for each competitor c. Calculating the sales of each competitor d. Drawing the horizontal and vertical lines for the matrix e. Determining four competitors180. In the EFE Matrix, the range of weights is __________. a. 1 to 10 b. –10 to +10 c. 0 to 1 d. 0 to 10 e. 1 to 5181. _______ is the average weighted score on the EFE matrix. a. 3.0 b. 3.0 c. 2.0 d. 2.5 e. 4.0182. What is the range for a firm’s total weighted score in an External Factor Evaluation Matrix? a. 0 to 5 b. 0 to 4 c. 1 to 5 d. 1 to 4183. One difference between CPM and EFE is that a. CPM includes both internal and external issues.

b. the weight and total weighted score mean opposite. c. CPM ratings range from 1 to 10. d. CPM is performed only for the company, whereas EFE is performed for both the company and the competitors.Essay Questions

MGT603 Strategic Management MCQs from Quiz Lec 1-22 Solved www.vuzs.net/mcqs/...strategic-management/2256-mgt603-st

67. Which of these is/are a basic activity of strategy evaluation?

a. Reviewing the underlying internal and external factors that represent the bases of current strategiesb. Measuring organizational performancec. Taking corrective actions

d. All of the abovee. Both b and c Ans: d Page: 30068. Which of these is the cornerstone of effective strategy evaluation? a. Adequate and timely feedback b. Quality and quantity of managersc. Smaller ratio of top- to lower-level managementd. Evaluation preceding implementation stage Ans: a Page: 300

69. All of these are Richard Rumelt’s criteria to evaluate a strategy except

a. advantage. b. consistency.c. feasibility.d. distinctiveness.c. consonance. Ans: d Page: 300 70. The purpose of strategy evaluation is toa. increase the budget annually.b. alert management to problems or potential problems.c. make budget changes.d. evaluate employees’ performance. Ans: b Page: 300 71. Strategy evaluation is becoming __________ with the passage of time. a. increasingly difficult

b. much simplerc. very convenientd. an unnecessary activity Ans: a Page: 301 72. All of the following are reasons strategy evaluation is more difficult today except a. a dramatic increase in the environment’s complexity. b. the increasing number of variables. c. the increase in the number of both domestic and world events affecting organizations. d. the decreasing difficulty of predicting the future with accuracy. e. the rapid rate of obsolescence of even the best plans. Ans: d Page: 301

73. A final broad test of strategy is its a. advantage. b. feasibility.c. consonance.d. consistency.e. distinctiveness. Ans: b Page: 302 74. Competitive advantage normally is the result of superiority in all of these areas except a. resources. b. position. c. consistency. d. skills. Ans: c Page: 302 75. In evaluating strategies, __________, one of Rumelt’s criteria for evaluating strategies, refers to the need for strategists to examine sets of trends.a. consistencyb. consonancec. feasibilityd. advantage Ans: b Page: 302

76. When empowered employees are held accountable for and pressured to achieve specific goals and are given

wide latitude in their actions to achieve them, there can be

a. increased productivity. b. dysfunctional behavior. c. decreased number of complaints. d. decreased turnover. e. increased number of litigations. Ans: b Page: 303 77. Strategy-evaluation activities should be performeda. on a periodic basis.b. at the onset of a problem.c. on a continuous basis.d. upon completion of major projects. Ans: c Page: 304 78. All of the following statements are true excepta. strategy evaluation reviews conclusions reached during strategy formulation.

b. strategy evaluation examines actions taken during strategy implementation.c. strategy evaluation should be performed at the end of specified periods.d. the three basic activities of strategy evaluation are appropriate for all sizes and kinds of organizations. Ans: c Page: 304 79. What is the best type of strategy evaluation?a. Intenseb. Informalc. Continuousd. Periodic Ans: c Page: 304

A Strategy-Evaluation Framework 80. When you discover major changes have occurred in the firm’s internal strategic position while conducting strategy evaluation, you shoulda. continue on the present strategic course.b. immediately discontinue all aspects of the present strategic course.c. take corrective actions.d. add additional funds to the present strategic plan. Ans: c Page: 304 81. Changes in the organization’s management, marketing, finance/accounting, R&D and CIS strengths and weaknesses should be the focus of a revised a. mission. b. IFE matrix.c. vision.d. EFE matrix.e. EPM matrix. Ans: b Page: 305

82. A revised __________ should indicate how effective a firm’s strategies have been in response to key opportunities and threats.

a. IFE matrix b. missionc. EFE matrixd. visione. CPM matrix Ans: c Page: 305 83. Which of the following activities are included in reviewing underlying bases of the strategy phase of strategy-evaluation framework? a. Prepare a revised IFE matrix

b. Compare a revised to an existing IFE matrixc. Prepare a revised EFE matrixd. Compare planned to actual progresse. Compare a revised to an existing EFE matrix Ans: d Page: 305 84. How does a revised External Factor Evaluation Matrix compare to an existing External Factor Evaluation Matrix? a. The weightings may be different. b. The key factors may be different.

c. The total weighted score may be different.d. All of the above Ans: d Page: 305 85. Which of these is not an activity included in measuring the organizational performance phase of strategy evaluation? a. Examining progress being made toward stated objectives b. Taking corrective actionc. Comparing expected results to actual resultsd. Evaluating individual performance Ans: b Page: 307 86. Which of the following is not included in measuring organizational performance?

a. Comparing results to competitors’ expectations

b. Examining financial statements

c. Investigating deviations from plans

d. Evaluating individual performance

e. Comparing expected results to actual results

Ans: a Page: 307

87. Ineffectiveness and/or inefficiencies indicate the need for

a. layoffs.b. consultants.c. some form of correction action.d. reductions in pay.c. more synergy. Ans: c Page: 307 88. What is the basis for quantitative financial evaluation?a. Reduction in costsb. The EPS/EBIT Analysisc. Capital Asset Pricing Modeld. Financial ratiose. Present value analysis Ans: d Page: 307

89. ___________ are perhaps the most commonly used criteria to evaluate strategies.

a. Financial ratiosb. Revised factor evaluation matricesc. Organizational performance variablesd. Industry averages Ans: a Page: 307 90. Which of these is not a key financial ratio? a. Market share b. Production qualityc. Earnings per shared. Asset growth Ans: b Page: 307 91. Corrective actions shoulda. strengthen an organization’s competitive position in its industry.b. streamline asset holdings.c. reduce the staff size.d. all of the above. Ans: a Page: 308

92. __________ is/are corrective actions a firm could take during strategy evaluation.

a. Revising the business missionb. Issuing stockc. Revising objectivesd. All of the above Ans: d Page: 308 93. ______________ occur(s) when the nature, types and speed of changes overpower an individual’s or

organization’s ability and capacity to adapt.

a. Corporate downfall

b. Corrective actions

c. Future shock

d. Corporate agility

Ans: c Page: 309

94. ______________is/are the best way to overcome individuals’ resistance to change in strategy evaluation.

a. Participation b. Command-and-controlc. Laissez-faire systemd. Rational argumente. Emotional reactions Ans: a Page: 309 95. Corrective actions are __________ as a result of strategy evaluation.a. almost always neededb. definitely neededd. rarely needede. none of the above

Strategies that are designed to appeal customers with a special sensitivity for a particular product attribute are

dependent on which of the following?

Select correct option:

Differentiation strategy

Focus strategy

Niche strategy

Low cost strategy

Reference

(Banjara, jan11)

Which of the following is a limitation of financial budgets?Select correct option:

Quarterly or other periodic reforecast are not possible

Over budgeting or under budgeting do not cause problems Financial budgets can become a substitute for objectives Budgets reveal inefficiencies if based solely on precedent

Over budgeting or under budgeting can cause problems. Second, financial budgets can become a substitute

for objectives. A budget is a tool and not an end in itself.Third, budgets can hide inefficiencies if based solely

on precedent rather than periodic evaluation of circumstances and standards. Finally, budgets are

sometimes used as instruments of tyranny that result in frustration, resentment, absenteeism, and high

turnover.

Which of the following is NOT an advantage of a functional structure?


Increased capacity for specialization

Centralized decision making and accountability

Excellent Communication and coordination

Quick access to technical expertise

The chief advantage of functionally structured organizations is that they usually achieve a fairly efficient

specialization of labor and are relatively easy for employees to comprehend. In addition, functional structures reduce

duplication of work because responsibilities are clearly defined on a company-wide basis.

However, functional division often causes departments to become short-sighted and provincial, leading to

incompatible work styles and poor communication.

Reference

(Banjara, jan11)

How many parts are there of resource allocation plan?


Two

Three

Four

Five

The plan has two parts: Firstly, there is the basic allocation decision and secondly there are contingency

Mechanisms. The basic allocation decision is the choice of which items to fund in the plan, and what level of funding

it should receive, and which to leave unfunded: the resources are allocated to some items, not to others.

Which of these is not a correct step in product positioning?


Select the criteria that differentiate products or services in the industry

Diagram a two-dimensional product-positioning map with specified criteria

Plot major competitors’ products or services in the resultant matrix

Compare competitor's and company's products or services on resultant matrix

The following steps are required in product positioning:

1. Select key criteria that effectively differentiate products or services in the industry.

2. Diagram a two-dimensional product-positioning map with specified criteria on each axis.

3. Plot major competitors' products or services in the resultant four-quadrant matrix.

4. Identify areas in the positioning map where the company's products or services could be most

competitive in the given target market. Look for vacant areas (niches).

5. Develop a marketing plan to position the company's products or services appropriately.

In the SPACE analysis, what does (-1, -5) strategy profile portray?

A highly competitive firm operating in an unstable environmentA highly competitive firm operating in a weak industry A firm with weak competitiveness operating in stable environmentA financially strong firm operating in an unstable environment

Ref:

x-axis competitive Advantage's Score is -1 (on the scale of 0 to -6) which shows strong competitive advantage. y-axis Environment Strength's Score is -5 (on the scale of 0 to -6) which shows weak Environment

(vuzs,zh,jan10)

In the SPACE analysis, what does (+6, +3) strategy profile portray?


A strong industry with strong financial strength

A stable environment with strong financial strength

A stable environment for highly competitive firm

A strong industry operating in stable environment

The SPACE matrix of XYZ company shows that the coordinates of its directional vector are (-5, -5). What strategy would you recommend for the ABC Company? Select correct option: Concentric diversification Market development Backward integration

Exclusive access to high grade natural resources is an example of which of the following? Select correct option: Strength Weakness Opportunity Threat

ref: http://www.quickmba.com/

Firms in quadrant-IV of grand strategy matrix have which of the following characteristics?


Rapid market growth and strong competitive position

Rapid market growth and weak competitive position

Slow market growth and strong competitive position

Slow market growth and weak competitive position

All of the following are used as a base for market segmentation EXCEPT:


Socioeconomic

Geographic

Demographic

Psychographic

Majority of the businesses follow which of the following organizational structure?


Strategic business unit

Functional structure

Divisional structure

I

n the SPACE analysis, what does (+6, +3) strategy profile portray?


A strong industry with strong financial strength

A stable environment with strong financial strength

A stable environment for highly competitive firm

A strong industry operating in stable environment

Strategy formulation stage includes all of the following EXCEPT:


Vision and mission

Strength and weakness


Annual objectives

The SPACE matrix of XYZ company shows that the coordinates of its directional vector

are (-5, -5). What strategy would you recommend for the ABC Company?


Concentric diversification

Market development

Backward integration

Joint venture

All of the following are the indicators of industry strength for an organization EXCEPT:


Financial stability

Ease of entry into the market

Geographic and product freedom

Control over suppliers

What strategies are appropriate for the divisions that fall in grow and build region of IE

matrix?


Defensive and integrative strategies

Intensive and integrative strategies

Diversification and intensive strategies

Defensive and diversification strategies

Which of the following factors can predict the stability or non-stability of the

environment, the firm is operating in?


Rate of inflation

Ease of exit from market

Customer loyalty

Financial stability

The reason to develop QSPM is to evaluate the alternative strategies derived from all of

these EXCEPT:


Grand Strategy Matrix

BCG Matrix

Space Matrix

CPM Matrix

All of the following situations are conducive to market development EXCEPT:


When new untapped or unsaturated markets exist

When new channels of distribution are expensive

When an organization has excess production capacity

When an organization’s basic industry is becoming rapidly global

Selling all of a company’s assets in parts for their tangible worth is known as:


Joint venture

Divestiture

Liquidation

Integration

Which one of the following is NOT a SMART criterion?


Measurable

Strategy

Achievable

Relevant

Which of the following is NOT a SPACE Matrix quadrant?


Aggressive

Defensive

Competitive

Offensive

The IE Matrix consists of how many cells?


Seven

Eight

Nine

Ten

Majority of the businesses follow which of the following organizational structure?


Strategic business unit

Functional structure

Divisional structure

Matrix structure

Marketing decisions generally fall into four controllable categories. Which one of the

following is NOT one of marketing decisions category?


Product

Process

Distribution

Promotion

Which one of the following strategies is referred as presenting products, often with a little

or no modification, to customers in related marketing areas?


Market development

Market penetration

Horizontal integration

Product development

Which of the following was NOT included in Borden's marketing mix?


Product planning

Display

Styling

Physical handling

Product development involves going in the direction of which one of the following?


Present products to present markets

Present products to new markets

New products to present markets

New products to new markets

The reason to develop QSPM is to evaluate the alternative strategies derived from all of

these EXCEPT:



BCG Matrix

Space Matrix

CPM Matrix

Defensive strategies include all of the following EXCEPT:


Retrenchment

Acquisition

Divestiture

Liquidation

Which one of the following is NOT a SMART criterion?


Measurable

Strategy

Achievable

Relevant

Which of the following is the last step in the development of QSPM?


Developing a list of the firm’s key external and internal factors

Determining the Attractiveness Scores for each strategy

Compute the Sum Total Attractiveness Score

Assigning weights to each key external and internal factor

Which of the following categories of ratios includes return on total assets and return on

stockholders’ equity as its types?


Profitability

Leverage

Growth

Liquidity

Which of the following refers to Kanban?


Manufacturing system

Production unit

Signals

Process

Which of the following are two positive-rated dimensions on SPACE Matrix?

The total weighted score of IFE matrix developed for XYZ corporation is 3.5. Which of

the following statement is TRUE about XYZ Corporation in the light of IFE matrix total

weighted score?


Corporation has strong external position

Corporation has weak internal position

Corporation has strong internal position

Corporation has weak external position

What kind of strategy retrenchment is?


A reorganization strategy

An expansion strategy

A diversification strategy

An integration strategy

Which pay strategy is not a form of incentive compensation?


Bonus

Hourly wage

Gain sharing

Profit sharing

What is the last stage of three-stage strategy formulation framework?


Formulation

Decision

Matching

None of the given options

Which analytical tool consists of a nine-cell matrix?


Competitive Profile Matrix

SPACE Matrix


Internal-External Matrix

Which of the following term represents the enduring statement of purpose that distinguish one business from other

similar firms?


Vision

Strategy

Mission

Tactics

Mission statement:�An enduring statement of purposeDistinguishes one firm from another in the same business A declaration of a firm’s reason for existence

Which of the following marketing entity is NOT an intermediary?


Brokers

Agents

Producer

Vendors

Which of the following refers to the belief related to objectives setting that "there is no general plan for which way to

go and what to do"?


Managing by crisis

Managing by extrapolation

Managing by hope

Managing by subjectives

Managing by Subjective—built on the idea that there is no general plan for which way to go andwhat to do; just do the best you can to accomplish what you think should be done. In short, "Doyour own thing, the best way you know how" (sometimes referred to as the mystery approach to decisionmaking because subordinates are left to figure out what is happening and why).

The cross training of employees for getting a better understanding of the whole business can create problems related

to following issues EXCEPT:


It can require ample investments in training

Skilled workers may dislike unskilled workers

Older employees may not want to learn new skills

Employees give worse ideas in planning session

Which of the following refers to the belief related to objectives setting that "the future is laden with great uncertainty and that if we try and do not succeed, then we hope our second (or third) attempt will succeed"?Select correct option: Managing by hope

Managing by extrapolation Managing by crisis Managing by subjectivesThe SMART goal criteria ‘Relevant’ suggests which one of the following?Select correct option: Are you able to assess your progress? Do you know exactly what you want to accomplish? Is your goal relevant towards your purpose in life? What is the deadline for completing your goal?Relevant - objectives should be relevant to the people responsible for achieving them

A system of several rites connected with a single occasion or event is known as: Select correct option:

Myth Ceremonial Saga LegendSelling includes all of the following marketing activities EXCEPT: Select correct option:

Advertising Pricing Sales promotion Customer relationsSelling includes many marketing activities such as advertising, sales promotion, publicity, personal

selling, sales force management, customer relations, and dealer relations.

All of the following situations are conducive to market development EXCEPT: Select correct option:

When new untapped or unsaturated markets exist When new channels of distribution are expensive When an organization has excess production capacity When an organization’s basic industry is becoming rapidly global How a product appears in relation to other products in the market is referred as: Select correct option:

Segmentation Positioning Targeting Marketing Departmentalization can be done on the basis of many factors

EXCEPT:

a. Functions

b. Strategic business units

c. Divisions

d. Number of employees

Which stage of the strategy-formulation framework focuses on generating feasible alternative strategies? Select correct option: Input Output Decision MatchingABC firm is facing high production costs in Pakistan due to expensive raw material. The firm is formulating a strategy of capturing European market because of low priced raw material and high demand of their products in Europe. Keeping in view the mentioned situation which of the following strategies ABC firm must pursue? Select correct option:

WO Strategy SW Strategy ST Strategy WT StrategyAll of the following are the basic functions of marketing EXCEPT: Select correct option:

Selling products/services Product and service planning Marketing research Arranging for financeAssigning a rate=2 in IFE matrix indicates what? Select correct option:

A major weakness A minor weakness A minor strength A major strength

MGT603 Question # 1 Which statement is CORRECT about strategic-management process?


It occurs once a yearIt is a continuous processIt applies mostly to large businessIt applies mostly to small businesses

RF; handout P#1 Strategic management is a on-going process which is in existence through out the life of organization

MGT603 Question # 2 Which of the following period strategic management was considered to be cure for all problems?


Mid 1950s to mid 1960sMid 1960s to mid 1970s Mid 1970s to mid 1980s


RF; handout P#3 In 1960; s and 70 it was consider to be panacea for problems MGT603 Question # 3 The mission statement answers which of the following Question?


What is our business? How can we improve ourselves?What do we want to become?Who are our stakeholders? RF; (Strategic management Fred R David international edition page#9)

MGT603 Question # 4Intuition is based on all of the following factors EXCEPT:


Past experiences Judgments Uncertainties Feelings

RF; handout P#5 Intuition rests on:

1. Past experiences

2. Judgment

3. Feelings

MGT603 Question # 5

Internal analysis involves gathering and analyzing the information about all areas of a firm

EXPECT:


Research and development

Management information system

Marketing

Competitors

MGT603 Question # 6

“A desired future state that the organization attempts to realize”. Identify the term

relevant to the given statement.


Goal

Strategy

Policy

Procedure

RF; http://books.google.com.pk/books?

id=FG2ZNPjdrnYC&pg=PA160&lpg=PA160&dq=A+desired+future+state+that+the+organization+att

empts+to+realize%94.+Identify+the+term+relevant+to+the+given+statement&source=bl&ots=-

LQFfSGB4Y&sig=DEJ6MvCLgOFgHUcYSb9_sNFYn18&hl=en&ei=hsOFTJ7aJYTGvQOozK35Dg&sa=X&oi=

book_result&ct=result&resnum=9&ved=0CDMQ6AEwCA#v=onepage&q&f=false

MGT603 Question # 7 Selling includes all of the following marketing activities EXCEPT:


Advertising

Pricing

Sales promotion

Customer relations

RF; http://www.bls.gov/oco/ocos020.htm

MGT603 Question # 8

Which of the following is not a pitfall an organization should avoid in strategic planning?


Failing to involve key employees in all phases of planning

Involving all managers rather than delegating planning to a planner

Top managers not actively supporting the strategic planning process

Doing strategic planning only to satisfy accreditation or regulatory requirements

RF;

http://webcache.googleusercontent.com/search?q=cache:oiTreWKJgpgJ:shc-staffweb.hct.ac.ae/

skhartabil/Skhartabil/TEACHING%2520RESOURCES/STRATEGIC%2520MANAGEMENT/Exams/

chapter01.doc+Which+of+the+following+is+not+a+pitfall+an+organization+should+avoid+in+strat

egic+planning&cd=6&hl=en&ct=clnk&gl=pk&client=firefox-a

MGT603 Question # 9 Which management function includes breaking tasks into jobs,

combining jobs to form departments and delegating authority?


Motivating

Staffing

Organizing

Planning

RF;

The organizing function of management can be viewed as consisting of three sequential activities:

breaking tasks down into jobs (work specialization), combining jobs to form departments

(departmentalization), and delegating authority. Breaking tasks down into jobs requires development

of job descriptions and job

MGT603 Question # 10

Which category of ratios measures “how effectively a firm can maintain its economic

position in the growth of the economy and industry”?


Liquidity

Leverage

Activity

Growth

RF; Growth ratios measure the firm's ability to maintain its economic position in the growth of the

economy and industry.

MGT603 Question # 11 Corporate social policy should be designed and articulated during

which phase of strategic management?


Implementation

Formulation

Evaluation

Management

RF;

Corporate social policy should be designed and articulated during strategy formulation, set and

administered during strategy implementation

MGT603 Question # 12 Following are the examples of the sectors that are more

technologically oriented EXCEPT:


Textile

Pharmaceutical

Telecommunications

Beverages


For the past four years the ABC Corporation has been planning to expand its operations in

order to reach out to the world market. Essentially, the ABC Corporation desires to do

what?


Become an online business

Become a brick-n-mortar business

Embrace globalization

Become a click-n-mortar business


Which of the following is the first step in the controlling function of management?


Take corrective actions

Restrict breaks employees take

Evaluate expense reports

Establish performance standards


Which of the following marketing entity is NOT an intermediary?


Brokers

Agents

Producer

Vendors


All of the following fall under Pricing decisions EXCEPT:


Discounts

Credit terms

Markups

Dealer relations

Rational: dealer relation is including the selling decision


Which of the following is best identified as a statement that presents “a firm's big picture

statement, describing a desired end-state, general in scope, and not restrictive”?


Corporate philosophy statement

Company creed

Vision statement

Mission statement

A vision statement is sometimes called a big picture of your company in the future but it’s so much

more than that.


Which of the following are the five forces that affect the level of competition in an

industry?


Threat of entrants; power of buyers; power of suppliers; threat of substitutes; competitive

rivalry

Threat of buyers; power of entry; power of substitutes; threat of suppliers; threat of recession

Threat of recession; power of buyers; power of suppliers; threat of management failure; competitive

rivalry

Threat of entry; power of buyers; power of suppliers; threat of substitutes; government action

Five forces -- the bargaining power of customers, the bargaining power of suppliers, the threat of new

entrants, and the threat of substitute products -- combine with other variables to influence a fifth force,

the level of competition in an industry


Identify the stages of strategic management process in a precise sequence.


Strategy evaluation, strategy formulation & strategy implementation

Strategy evaluation, strategy implementation & strategy formulation

Strategy formulation, strategy implementation & strategy evaluation

Strategy implementation, strategy evaluation & strategy formulation

1. Strategy Formulation

2. Strategy Implementations

3. Strategy Evaluation

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} MGT603 Question # 20Which of the following is not a key MGT603 Question that can reveal internal strengths and weaknesses of the marketing department?

Select correct option: Does the firm have an effective sales organization?Are markets segmented effectively?Are the firm’s products and services priced appropriately?Does the firm have good liquidity?

Thanks for ZUBAIR BROTHER AND ANIQA TO RESOLVE


Which of the following can be the weakness of an organization?


Price war

Poor location of business

Increased trade barriers

Innovative substitute product

MGT603 Question#22 Developing a vision and a mission statement is important because of

the following reasons EXCEPT:

Selectcorrectoption:

Theyareusefulforlargefirmsonly

Theyestablishorganizationalculture

Theyarethebasisforallocatingresources

Theytranslateobjectivesintoworkstructure

MGT603 Question#23 Departmentalization can be done on the basis of many factors EXCEPT:


Functions

Number of employees

Strategic business units

Divisions

The most common forms of departmentalization are functional, divisional, strategic business unit, and

matrix.

MGT603 Question#24

Assigning rating 3 to an internal factor in IFE matrix indicates what?


Major weakness

Minor weakness

Minor strength

Major strength a minor strength (rating 5 - 3),

MGT603 Question#25

Whichofthefollowingcanbeconsideredoneofthefactorsofexternalopportunitiesandthreatsofa

norganization?


Production/operations

Research&development

Competitivetrends

Managementinformationsystem

External opportunities and external threats refer to economic, social, cultural, demographic,

environmental, political, legal, governmental, technological, and competitive trends and events that

could significantly benefit or harm an organization in the future.

MGT603 Question#26

Ethnicbalanceisaffectedduetowhichofthefollowing?


Changeinethnicvalues

Awarenessofethnicnorms

Migrationofthepeopletowardsdifferentareas

Introductionofnewlawsrelatingtoethnicity

ref, Ethnic balance changes due to the migration of the people from different areas to different areas.

This affects the ethical behavior very much.

MGT603 Question#27

Buyerscanexercisehighbargainingpowerovertheirsuppliersunderwhichoneofthefollowingcon

ditions?


Whentherearemanygoodsubstitutesofrawmaterial

Therearefewbuyersinthemarket

Theyhavefewsupplierstochoosefrom

Thereisahighconcentrationofsuppliers

if vendors are less in the market and the organizations that have to purchase from those vendors are

more then the demand for those suppliers will be more as the firms have to purchase from that less

suppliers. The reverse is the case if suppliers are more and buyers are less.

MGT603 Question#28

Whichofthefollowinggroupsrepresentsthestakeholdersofacompany?


Theownersofthecompany

Thepeoplewhopurchasesthesharesofthecompany

Thepeoplewhohaveaspecialstakeorclaimonthecompany

Arethepeoplewhoareinthemanagementacompany?

Second, a mission statement needs to be broad to effectively reconcile differences among and appeal

to an organization's diverse stakeholders, the individuals and groups of persons who have a special

stake or claim on the company.

MGT603 Question#29

Inwhichofthefollowingphaseofstrategicmanagement,

annualobjectivesareespeciallyimportant?


Formulation

Evaluation

Implementation

Management

Strategy implementation requires a firm to establish annual objectives, devise policies, motivating

employees and allocate resources so that formulated strategies can be executed.

MGT603 Question#30

Whichofthefollowingarisewhenacompanycantake advantageofconditionsinitsenvironmentto

formulateandimplementstrategiesthatenableittobecomemoreprofitable?


Strengths

Opportunities

Weaknesses

Threats

MGT603

Question#3

1Local,state,andnationalelections,worldoil,currency,andlabormarkets,numberofpatents,spe

cialtariffsaretheexamplesofwhichoneofthefollowing?


Economicforces Social,culturaland,demographicforces

Political,governmental,andlegalforces

Competitiveforces

Some Political, Governmental, and Legal Variables Local, state, and national elections

MGT603 Question#32

Whichgroupwouldbeclassifiedasastakeholder?


Communities

Banks

Suppliers

Allofthegivenoptions

Stakeholders include employees; managers; stockholders; boards of directors; customers; suppliers;

distributors; creditors; governments (local, state, federal, and foreign); unions; competitors;

MGT603 Question#33

Whichofthefollowingstatementisreferred,Pricefluctuation?


Decreaseinprices

Increaseinprices

Fluctuationinthepricesofaparticularcommodity

Fluctuationingeneralpricelevel

Price fluctuation refers to general price fluctuation.

MGT603 Question#34

Whichofthefollowingistheprocessofinfluencingpeopleto accomplishspecificobjectives?


Staffing

Motivating

Controlling

Organizing

Motivating ,Influencing people to accomplish specific objectives

MGT603 Question#35

DefensivestrategiesincludeallofthefollowingEXCEPT:


Retrenchment

Acquisition

Divestiture

Liquidation

Defensive Strategies In addition to integrative, intensive, and diversification strategies, organizations

also could pursue retrenchment, divestiture, or liquidation.

MGT603 Question#36

Effectivemissionstatementsdon’thaveoneofthefollowing features:


Generaterangeoffeasiblestrategicalternatives

Reconcileinterestsamongdiversestakeholders

Whatdoesthefirmwanttobecome

Providecriteriaforselectingstrategies

Page #17 under the head of Effective mission statements should b

MGT603 Question#37

Whatisthefirststepinthecomprehensivestrategic-managementmodel?


Performingexternalaudits

Developingvisionandmissionstatements

Performinginternalaudits

Measuringandevaluatingperformance

Page #29 under the head of Comprehensivestrategic-managementmodel

MGT603 Question#38

Differenttypesofconsumersarecreatedduetonewtrends, whichinturnrequirewhichtypeofprod

ucts?


Differentproducts

Differentservices

Differentstrategies

Allofthegivenoptions

MGT603 Question#39

Asystemofseveralritesconnectedwithasingleoccasionor eventisknownas:


Myth

Ceremonial

Saga

Legend

Ceremonial A system of several rites connected with a single occasion or even

MGT603 Question#40

In Competitive Profile Matrix, therating 4 indicates what?


Major weakness

Majors trength

Minor strength

Minor weakness

ref. or a major strength (rating 5 ,4)


Which of the following environment includes all those factors which affect the organization

and itself affected by the organization?


External environment

Social environment

Task environment

Internal environment

Task environment includes all those factors which affect the organization and itself affected by the

organization MGT603 Question # 42

Of the following, which one would NOT be considered one of the components of a mission

statement?


The target market for XYZ is oil and gas producers as well as producers of chemicals

XYZ shall hire only those individuals who have with sufficient educational levels so as to be

of benefit to our customers

The customers of XYZ shall include global and local consumers of gas and oil products and domestic

users of nontoxic chemicals

The technologies utilized by XYZ shall focus upon development of alternative sources of gas and oil so

as to remain competitive within the industry


Which of the followings deals with the management of inputs, transformations and outputs

that vary across industries and markets?


Marketing

Finance

Operation

Distribution

ref. Production/operations management deals with inputs, transformations, and outputs that vary

across industries and markets.


Which of the following statement applies to Vision Statement?


Describes the purpose of existence of an organization

Identify the customers of the organization The key measure or measures of the organization’s

success Depict the values of an organization





Perform internal research to identify customers.




What is the range for a firm’s total weighted score in an External Factor Evaluation Matrix?


0 to 5

0 to 4

1 to 5

1 to 4

ref. total weighted score for the organization, Highest possible weighted score for the organization is

4.0; the lowest, 1.0. Average = 2.5


All of the following are the broad categories of External forces EXCEPT:


Economic forces

Socioeconomic forces

Technological forces

Competitive forces

ref. External forces can be divided into five broad categories: Economic forces; Social, cultural,

demographic, and environmental forces; Political, governmental, and legal forces; Technological

forces; and Competitive forces.


Which of the following statements is NOT correct about a mission statement?


It contains the definition of the company's business

It is called the picture


Which one of the followings best describes this statement; “The conditions that a company

must satisfy in order to be able to enter an industry”?


Economies of scale

Barriers to entry

Differentiation

Competitive environment

Ref:http://highered.mcgraw-hill.com/sites/0073054224/student_view0/chapter4/multiple_choice_q uiz.h

tml


Which one of the following area can be the weakness of a firm?


Changing lifestyle

High oil prices

Ineffective Marketing

Increasing pollution

ref. can allow an organization to avoid substantial losses by revealing weak products and ineffective

marketing approaches before large-scale production begins.


A planned activity aimed at discovery of new knowledge with the hope of developing new

or improved products and services and translation of its findings into a plan or design of

new or improved products and services is known as:

Select correct option: Marketing

Research and development

Production Management

information system


Non-financial benefits of strategic management includes all of the following EXCEPT:

Select correct option: Better awareness of external threats

Enhanced awareness of threats

Reduced resistance to change

Increase in sales

Non-Financial benefits: Increased employee productivity Improved understanding of competitors’

strategies Greater awareness of external threatsUnderstanding of performance reward

relationships Better problem-avoidance Lesser resistance to change


Which one of the following is NOT a basic mission of a competitive intelligence program?


To provide a general understanding of an industry

To provide a general understanding of a company’s competitors

To identify industry executives who could be hired by the firm

To identify potential moves a competitor might make that would endanger a firm P#43


In adapting to change an organization must monitor which of the following?


Ongoing processes

Internal and external events

Timely changes


Adapting to change Organizational survival depends on: Continuous monitoring of internal and

external facto Well-timed changes Effective adaptation calls for a long-run focus Incremental rise in

degree of change


Which of these is the allocation and reallocation of capital and resources to projects,

products, assets and divisions of an organization? Select correct option:

Investment decision

Financing decisions

Restructuring decisions

Strategic decision

The investment decision, also called capital budgeting, is the allocation and reallocation of capital and

resources to projects, products, assets, and divisions of an organization.


Assessment of competitive rivalry does NOT include an understanding of which of the

following?


Mergers and acquisition in industry

Market growth rates

Exit barriers and operational efficiency of competitor

The management structure of an organization


Which one of the following dimensions is NOT a recommended component of a mission

statement?


Self-concept

Markets

Strategies

Customers

ref. Components of a Mission Statement 1. Customers: 2. Products or services: 3. Markets: 4.

Technology: 5. Concern for survival, growth, and profitability: 6. Philosophy: 7. Self-concept: 8.

Concern for public image: 9. Concern for employees:


Rehman industries are analyzing the technological forces for the firm which may provide it

opportunities and threats for which of the following stage/s of strategic management

process?


Strategy formulation

Strategy implementation

Strategy evaluation


ref.Technological forces represent major opportunities and threats that must be considered in

formulating strategies.


The organizations that conduct business operations across national borders are known as

which of the following?


Domestic firms

Multinational corporations

Parent companies

Franchises


“A Good mission statement identifies the utility of a firm's products to its customers”;

which of the following represents this statement?

Select Correct option:

Organization’s philosophy

Customer orientation

Social policy

Declaration of attitude

ref. A Customer Orientation, Good mission statements identify the utility of a firm's products to its

customers.


During which stage of strategic management, firm’s specific internal strengths and

weaknesses are determined?


Formulation

Implementation

Evaluation

Feedback

RF; (Strategic management Fred R David international edition page#14)


All of the following are included in the five functions of the management process

EXCEPT: Select correct option:

Planning

Organizing

Leading

Delegating

ref. Planning

Organizing

Leading

Controlling


Which of the following step in the strategic development process involves mobilizing

employees and managers to put strategies into action?


Formulating strategy

Strategy evaluation

Implementing strategy

Strategy planning

Strategy implementation is often called the action stage of strategic management. Implementing

means mobilizing employees and managers in order to put formulated strategies into action. It is often

considered to be most difficult stage of strategic management. It requires personal discipline,

commitment and


Which of the following are the factors that concern the nature and direction of the

economy in which a firm operates?


Technological

Ecological

Social

Economic


Political variables have a significant effect on which one of the following?


Formulation and implementation of strategy

Formulation and Evaluation of a strategy

Implementation and evaluation of a strategy

Formulation, implementation and evaluation of a strategy

ref. The increasing global interdependence among economies, markets, governments, and

organizations makes it imperative that firms consider the possible impact of political variables on the

formulation and implementation of competitive strategies.

MGT603 Question #66

Which one variable falls under the category of the Social, Cultural, Demographic, and

Environmental Variable?


Propensity of people to spend

Buying habits Level of disposable income

Income differences by region

ref. Trust in government Attitudes toward government Attitudes toward work Buying habits Ethical

concerns Attitudes toward saving Sex rolesAttitudes toward investing

MGT603 Question #67

Which of the following statement is TRUE about a Vision statement of a company? Select

correct option:

It concentrates on future

It defines the customers

It identify critical processes

It informs about the desired level of performance

ref. A vision statement is sometimes called a picture of your company in the future but it’s so much

more than that.

MGT603 Question #68

All of the following statements are true about a firm’s mission statement EXPECT:


A mission statement does not directly contribute positively to financial performance.

A mission statement directly contributes positively to financial performance.

A mission statement should not provide useful criteria for selecting among alternative

strategies.

Primary reason to develop a mission statement is not to attract the customers

(zh,vuzs)

Reference:

A business mission should provide useful criteria for selecting among alternative strategies. A clear mission statement provides a dynamic in orientation, allowing judgments about the most promising growth directions and those considered less promising.

http://www.hamariweb.com/articles/article.aspx?id=2144

http://management4best.blogspot.com/2010/03/vision-versus-mission.htmlhttp://www.zainbooks.com/books/management/strategic-management_6_characteristics-of-a-mission-statement.htmMGT603 Question #69

Which of the following is NOT a component of external environment analysis?


Customer satisfaction feedback

Global impacts

Legal issues within the industry

Competitive position of rival companies

MGT603 Question #70

The general conditions for competition that influence business firms, which provide similar

products and services is known:


Remote environment

International environment

External environment

Industry environment

MGT603 Question #71

Which of the following is the best example for achieving long-term objectives?


Strengths

Strategies

Policies

Opportunities

to design strategies to achieve long-term objectives, and to develop policies to achieve annual

objectives. MGT603 Question #72 Which type of trend can be exemplified by the increase in

average level of education in a society?


Social

Economic

Cultural

Technological

Key Social, Cultural, Demographic, and Environmental Variables • Attitudes toward investing • Racial

equality • Use of birth control • Average level of education


Principles of conduct that guide decision-making are known as: Select correct option:

Human rights

Business ethics

The constitution

Social responsibility

Business ethics can be defined as principles of conduct within organizations that guide decision

making and behavior. MGT603 Question # 74

Various job titles of a strategist may includes all of the following EXCEPT:


Owner

Foreman

Chancellor

Chief executive officer


Where an organization takes into account the effect of its strategic decisions on the

society, the firm is taking care of which of these?


Corporate governance

Business policy

Business ethics

Social policy

The words social policy embrace managerial philosophy and thinking at the highest levels of an

organization. For this reason, social policy affects the development of a business mission statement.

Social issues mandate that strategists consider not only what the organization owes its various

stakeholders but also what responsibilities the firm has to consumers, environmentalists, minorities,

communities, and other groups.


Which of the following can be best described as short-term in nature?


Mission statements

Annual objectives

Strategies

Vision statement

Annual objectives are short-term milestones that organizations must achieve to reach long-term

objectives


Which of the following are developed in strategy implementation phase of strategic

management?


Vision and mission

Annual objectives

Strengths and weaknesses


Strategy implementation requires a firm to establish annual objectives, devise policies, motivating

employees and allocate resources so that formulated strategies can be executed. MGT603 Question #

80

The social factors that affect a firm involve all of the following EXCEPT:


Attitudes of people in the external environment

Lifestyles of people

Per capita income

Values and beliefs of persons outside the firm





Perform internal research to identify customers.



P#49 demonstrate the strategic management model


Which of the following is not a strategy-implementation activity?


Long term goals and objectives

Developing strategy supportive culture

Redirecting marketing efforts

Developing and utilizing information system


All of these are pitfalls an organization should avoid in strategic planning EXCEPT:


Using plans as a standard for measuring performance.

Using strategic planning to gain control over decisions and resources

Failing to involve key employees in all phases of planning

Being so formal in planning that flexibility and creativity are stifled

1. Using strategic planning to gain control over decisions and resources 2. Doing strategic planning

only to satisfy accreditation or regulatory requirements 3. Too hastily moving from mission

development to strategy formulation 4. Failing to communicate the plan to employees, who continue

working in the dark 5. Top managers making many intuitive decisions that conflict with the formal

plan 6. Top managers not actively supporting the strategic-planning process 7. Failing to use plans as

a standard for measuring performance 8. Delegating planning to a "planner" rather than involving all

managers 9. Failing to involve key employees in all phases of planning 10. Failing to create a

collaborative climate supportive of change11. Viewing planning to be unnecessary or unimportant 12.

Becoming so engrossed in current problems that insufficient or no planning is done 13. Being so formal

in planning that flexibility and creativity are stifled.


For industries and firms that depend heavily on government contracts or subsidies,

political forecasts can be the most important part of an external audit. Test marketing is

commonly applied by which of the following companies? Select correct option: Industrial goods

companiesConsumer goods companies Public sector companies Private sector companies

Test marketing is used more frequently by consumer goods companies than by industrial goods

companies


Which of the following identified that “strategic management encourages forward

thinking, favorable attitudes towards change and discipline to the management of

business”?


Greeley

Greenly

Greenley

Greenwich Greenly stated that strategic management offers the following benefits: 1. It allows for

identification, prioritization, and exploitation of opportunities. 2. It provides an objective view of

management problems. 3. It represents a framework for improved coordination and control of

activities. 4. It minimizes the effects of adverse conditions and changes.


During which stage of strategic management, firm’s specific internal strengths and

weaknesses are determined?


Formulation

Implementation

Evaluation

Feedback


Which statement is CORRECT about strategic-management process?


It occurs once a year

It is a continuous process

It applies mostly to large business

It applies mostly to small businesses


Which of the following is the first step in the controlling function of management?


Take corrective actions

Restrict breaks employees take

Evaluate expense reports

Establish performance standards

Controlling consists of four basic steps: 1. Establishing performance standards 2. Measuring individual

and organizational performance 3. Comparing actual performance to planned performance

standards 4. Taking corrective actions MGT603 Question #90

What marketing function includes test marketing?

Select correct option: selling products/services

pricing

customer analysis

product/service planning

Product and Service Planning Product and service planning includes activities such as test

marketing;

MGT603 Question #91

Opportunity analysis is one of the basic functions of :

Select correct option: Marketing

Management

Computer information systems

Production/operations

Marketing: Marketing can be described as the process of defining, anticipating, creating, and fulfilling

customers’ needs and wants for products and services. There are seven basic functions of

marketing: (1) Customer analysis, (2) Selling products/services, (3) Product and service planning, (4)

Pricing, (5) Distribution, (6) Marketing research, and (7) Opportunity analysis.

MGT603 Question #92

Which component of a mission statement addresses the firm’s distinctive competence or

major competitive advantage?


Technology

Philosophy

Customers

Self-concept

Components and corresponding MGT603 Questions that a mission statement should answer are given

here. Self-concept: What is the firm’s distinctive competence or major competitive advantage?

MGT603 Question #93

Which of the following are the guidelines of decision making?

Select correct option Laws

Rules

Polices

Goals Broadly defined, policy refers to specific guidelines, methods, procedures, rules, forms, and

administrative practices established to support and encourage work toward stated goals.

MGT603 Question #94

Which of the following best describes this statement; “a Systematic and ethical process for

gathering and analyzing information about the competition’s activities and general

business trends to further a business’ own goals”?

Select correct option

External assessment

Industry analysis

Competitive intelligence program

Business ethics

Competitive Intelligence Programs Systematic and ethical process for gathering and analyzing

information about the competition’s activities and general business trends to further a business’ own

goals.

MGT603 Question #95

Choose the economic variable from the list.

Select correct option Attitudes toward business

Attitudes toward product quality

Population changes by race

Stock market trends

Key Economic Variables to Be Monitored • Unemployment trends • Worker productivity levels • Value

of the dollar in world markets • Stock market trends • Foreign countries' economic conditions


In the process of developing a mission statement, which of the following is CORRECT?


To involve as few managers as possible

To involve as many managers as possible

To involve upper-level management only

To involve the board of directors only

The Process of Developing a Mission Statement

A clear mission is needed before alternative strategies can be formulated and implemented.

Mission is important to have as broad a range of participation as possible among managers in

developing the mission.


What refers to a strategy of seeking ownership of or increased control over a firm’s

competitors?


Conglomerate diversification

Backward integration

Horizontal integration

Concentric diversification

Allow a firm to gain control over:

Distributors (forward integration)

Suppliers (backward integration)

Competitors (horizontal integration)


Which of the following is the greatest advantage of international operations?


Reduced tariffs and taxes

Access to global business practices

Gaining new customers

Less-intense competition


All of the specified approaches could be used to determine R&D budget allocation EXCEPT:


Financing as many projects as possible

Using percentage-of-sales method

Budgeting irrelative to competitors

Deciding how many successful new products are needed

Four approaches to determining R&D budget allocations commonly are used:

(1) Financing as many project proposals as possible,

(2) Using a percentage-of-sales method,

(3) Budgeting about the same amount that competitors spend for R&D, or

(4) Deciding how many successful new products are needed and working backward to estimate

therequired R&D investment.


Financial ratios are helpful in analyzing the relationship among which of the following?


All assets and liabilities

Profits and costs

All functional areas of business

Sales and profitability

Ref: Page no. 51 Financial ratio analysis exemplifies the complexity of relationships among the

functional areas of business.

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