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Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum ....

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France-UK event: Impact and Social Value Practice a UK-France perspective 24 SEPT 2014, RESO SOLIDAIRE, RENNES Rencontres franco-anglaises: Pratiques de valorisation de l’utilité sociale en France et en Angleterre Ce projet a été sélectionné dans le cadre du programme de cooperation transfrontalière Interreg IV A France (Manche) - Angleterre, cofinancé par le Feder. The Impact and ValuESS project has been selected within the scope of the INTERREG IV A France (Channel) - England cross-border European cooperation programme, co-financed by the ERDF.
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Page 1: Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum . Social Value and Procurement •Public Services (Social Value) Act - Jan 2013 •Consider

France-UK event: Impact and Social Value

Practice – a UK-France perspective

24 SEPT 2014, RESO SOLIDAIRE, RENNES

Rencontres franco-anglaises: Pratiques de

valorisation de l’utilité sociale en France et en

Angleterre

Ce projet a été sélectionné dans le cadre du programme de cooperation transfrontalière Interreg IV A France (Manche) - Angleterre, cofinancé par le Feder.

The Impact and ValuESS project has been selected within the scope of the INTERREG IV A France (Channel) - England cross-border European cooperation programme, co-financed by the ERDF.

Page 2: Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum . Social Value and Procurement •Public Services (Social Value) Act - Jan 2013 •Consider

Program - presentations:

I. Social value evaluation practice in France (Hélène Duclos, Trans-

Formation)

II. Impact measurement – a UK perspective ( Matthew Hill, South West

Forum)

III. UK practice example: Plymouth Music Zone (Debbie Geraghty)

IV. France practice example: Le Collectif des Festivals engagés, FEDDS

(Emilie Cherbonnel)

Page 3: Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum . Social Value and Procurement •Public Services (Social Value) Act - Jan 2013 •Consider

Impact Measurement A UK Perspective

Matthew Hill, South West Forum

Page 4: Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum . Social Value and Procurement •Public Services (Social Value) Act - Jan 2013 •Consider

Social Value and Procurement

• Public Services (Social Value) Act - Jan 2013

• Consider broad social, economic and environmental value of services – not just price

Page 5: Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum . Social Value and Procurement •Public Services (Social Value) Act - Jan 2013 •Consider

“It’s not enough to show that you did something. You have to show that what you did is better than anything else you could have done. We want to find out what works.” Peter Wanless, Big Lottery Fund CEO

What Works: evidence centres for social policy

EVIDENCE, EVIDENCE, EVIDENCE.....

Page 6: Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum . Social Value and Procurement •Public Services (Social Value) Act - Jan 2013 •Consider

What are SPOs doing?

South West Impact Awards 2014

‘Recognising the work of social purpose organisations in measuring and communicating the

impact of what they do’

Page 7: Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum . Social Value and Procurement •Public Services (Social Value) Act - Jan 2013 •Consider

Why do charities measure impact?

9

0% 10% 20% 30%

Other

Improved practices and policies in other…

Increased publicity

Don’t know

Partnerships with other organisations

Improved practices and policies in your…

Improved strategy

Improved allocation of spending and resources

Increased funding

Improved targeting of those we help

Better able to demonstrate our results

Improved services

Question: In the last year, has measuring your impact led to any of the following benefits? N=755

Page 9: Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum . Social Value and Procurement •Public Services (Social Value) Act - Jan 2013 •Consider
Page 10: Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum . Social Value and Procurement •Public Services (Social Value) Act - Jan 2013 •Consider

South West Impact Hub Developing culture of good impact practice

Developing a body of research

Access to quality impact support:

• Advice

• Training

• Consultancy

Page 11: Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum . Social Value and Procurement •Public Services (Social Value) Act - Jan 2013 •Consider

Which tools?

Inspiring Impact – over 139 tools

Frameworks - Social accounting and

Auditing, Theory of Change, SROI

Social –

Outcomes stars, well-

being scales

Economic –

Local Multiplier 3

Page 12: Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum . Social Value and Procurement •Public Services (Social Value) Act - Jan 2013 •Consider

Based on the Outcomes Star developed by St Mungo’s,

now St Mungo’s Broadway, supported by Triangle

Consulting and The London Housing Federation (Burns et

al 2006).

The outcomes

Star

Page 13: Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum . Social Value and Procurement •Public Services (Social Value) Act - Jan 2013 •Consider

Theory of Change - Charities Evaluation Service model 2011

Page 14: Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum . Social Value and Procurement •Public Services (Social Value) Act - Jan 2013 •Consider

A simple and effective framework

Developing a Theory of Change can…

• …create a shared vision for programme delivery

• …develop a monitoring and evaluation framework to evidence impact

• …support planning and decision making

• …identify opportunities for partnership working

Page 15: Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum . Social Value and Procurement •Public Services (Social Value) Act - Jan 2013 •Consider

Southern Brooks Community Partnership

Theory of Change

Page 16: Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum . Social Value and Procurement •Public Services (Social Value) Act - Jan 2013 •Consider

a funder’s perspective…

“We should sing the hymn – “Stories Count” – the power of human change is as compelling as any

metrics”.

BIG Lottery CEO Dawn Austwick (April 2014):

Page 17: Measuring Social Value€¦ · Impact Measurement A UK Perspective Matthew Hill, South West Forum . Social Value and Procurement •Public Services (Social Value) Act - Jan 2013 •Consider

Get in touch

[email protected]

www.southwestforum.org.uk

01392 247901


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