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© 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 1

MeetingPlace 8.5 and Unity Connection 8.5

[Cisco Collaboration 2010 Partner Roadshow]

[Ryan Kim] Collaboration Team, APAC [[email protected]]

© 2009 Cisco Systems, Inc. All rights reserved.

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<Segue Slide>

  8.5 Introduction


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Highly Scalable Easy to Deploy and Manage Richer User Experience

Major Areas of Enhancement

•  Streamlined Experience

•  Noise cancellation for improved audio quality

•  Cisco Telepresence WebEx One Touch with MeetingPlace Audio

•  Seamlessly add to pre-existing customer WebEx Deployment

•  R eal-Time System Monitoring

•  User Based Licensing

•  UCS Platform Virtualization support

•  Scalable, fault-tolerant, load-balanced Audio/ Video

•  15,000 Global Concurrent Attendees on multiple nodes

•  Active/Active load balancing for full resiliency


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Webex Front End Architecture Key Benefits

•  Makes possible globally distributed audio deployment

•  Enables load-balanced and fault tolerant MP Audio/Video

Multi-Site and Multi-Node MP Audio +

Video

•  Eases Info-Sec concerns •  No ports to open Inside corporate firewall

Hybred Architecture to Webex Cloud

•  MP Audio / Video meeting hosted on MP Site closest to Meeting Host

•  Automatic load balancing between MP Nodes inside MP Site

Time-zone based MP Audio meeting

initiation

•  Makes it possible to add MP to pre-existing WebEx deployment

•  Simplified User Management Automatic MP to

WebEx Configuration


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MeetingPlace 8.5 Market Positioning

 Positioned to Cisco’s large enterprise customers who need global, distributed conferencing

 Migrations for large installed base 5.X/6.X customers with over 1000 port requirements

 Migrations for large installed base customers that want Active/Active failover in multiple data centers

 8.5.2 Positioned for Cisco US Federal Accounts for Audio/video solution only or with Webex dedicated cloud for DOD

 MeetingPlace Express Media Servers(EMS) should be positioned for most customers


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MP 8.5 + WebEx Product Roadmap Currently Shipping MP 8.0 FCS 3/2010 UC 8.0

•  WebEx Enterprise Edition + MP Audio/ Video

•  Multi-Language for WebEx EE + MP

•  WebEx MCS Node + MP for internal meetings

•  Cost-effective Internal / External WebEx meeting pricing for WebEx MCS Node customers

•  MP Express Media Server for lower cost audio (EMS)

•  Switched 720p HD Video through EMS

•  WebEx + MP meetings on Blackberry and other mobile platforms

Q 2 CY2 011 MP 8.5.1

•  Scalable, fault-tolerant, load-balanced MP Audio/ Video with WebEx

•  15,000 Concurrent Attendees

•  Add MP seamlessly to pre-existing customer WebEx Deployment

•  Real-Time MP System Monitoring

•  Non-restrictive User Based Licensing

•  Virtualization •  Audio Quality improvements

for mobile users – noise cancellation

•  sRTP on HMS

Q 3 CY 2011 (NC) MP 8.5.2

• Audio only with MP Scheduling

•  MP Scheduling with Outlook 2010./Exchange 2010 Support

•  Cisco Telepresence WebEx One Touch with MP Audio

•  USA Govmt Certification Audio only systems

•  sRTP on EMS •  WebEx Attendee ID

Support from MP Dialin •  Automatic Audio –Only

Account Updating from Webex profiles

Evolution from Feature Richness to Increased Scale / Ease of Deployment


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MP 8.5 2 Deployment Models Supported 1.  Webex Scheduling - 8.5.1

•  Supports Multinode Global architecture •  Active/Active Failover •  Scheduled and Reservationless meetings •  Webex Node for ASR or MCS

2.  MeetingPlace Scheduling – (Same as MP 8/8.5.2) •  Single System supported (max 2000 ports) •  Installed Base customer upgrades ONLY (no new with

Webex) •  Primary/Warm Standby Redundancy only •  Supports Scheduled, Reservationless, Adhoc for UC

Manager, Continuous (Crisis Management) •  Webex Node for MCS Option

NEW

NEW


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MeetingPlace 8.5 Deployment Requirements

•  A2Q Program Required for all multinode designs and BOM’s for review by CSG BU

•  Large multinode with distributed servers must use Cisco Advanced Services to deploy these complex systems

•  Advanced Services VoIP Network Assessment Required before deploying more than 2 site systems


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Solution Components •  Hosted Web Meetings and Calendaring •  User Account Management •  New High Quality Webcam video for “external

Meetings”

WebEx WBS27 FP19 Enterprise Edition or

MC •  Scalable and Highly Available Audio •  Integrated Audio experience for WebEx Web

Meetings (Scheduled meetings use Webex Meeting ID)

•  Optional Standards based Video on premises

Cisco Unified MeetingPlace 8.5

•  Global PSTN and Internal Access Numbers for MP Meetings

•  Lowest-cost internal call routing for MP Audio meetings

Cisco Unified Communications

Manager 6+

•  UCS C and B Series Support •  VMWare ESXi 4 •  MP EMS Audio/video Mixer

Virtualization

•  Help customers qualify and deploy MP 8.5 •  Managed MP Hosting •  Fully Hosted MP

Cisco Advanced Services (Optional)


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Cisco Firewall

Secure, Redundant On-Premises Control Link to WebEx

MP A/V Node

Americas MP Region / Site

MP A/V Node

MP A/V Node

Global Cisco IP Telephony Network (Global PSTN Call-In Numbers for MP, Internal Call-Routing)

Primary MP Meeting Director

MP A/V Node

EMEA MP Region / Site

MP A/V Node

MP A/V Node

Node to MD Control Link

Backup MP Meeting Director

Americas MP Users

EMEA MP Users

MeetingPlace 8.5 Webex Scheduling


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•  Optional •  On premises Internal Webex Meeting attendees attend here (Data only) •  Multiple nodes active load balancing and redundancy •  Linux OS (no DB)

MP-3515/3545 (Optional) •  DSPs for voice/video mixing •  MP-Audio–voice & control (250) • Optional Video •  MP-3545 Chassis – 4 Blades •  Optional Redundant boards

•  Conference control of all Media •  Linux /Informix Database •  Express Media Server (option) •  Meeting Director (option) •  SIP User Agent •  VUI Prompts •  Audio Administration •  Conference Manager •  MeetingPlace SOAP API

Hardware Media Server(s)

MP Webex Node for MCS Server(s)

Cisco Unified MeetingPlace 8.5/Webex Scheduling Components

Application Server (A/V Node)

Express Media Server(s) OR

Co-resident with Appl. Svr •  Voice mixing •  Optional Video •  Scheduled/Reservationless

MP Meeting Director (MD)

•  Webex Scheduling Model Required •  Dual MD’s provide active redundancy •  TSP Proxy to Webex •  Meetings Broker Director •  Events Aggregator •  UserSync •  Linux/Informix DB •  co-resident with MP Apps (Small deployments only)

Webex Cloud •  Webex Client •  Guest Users •  Productivity Tools •  User Database •  LDAP/SSO API •  Permissions •  Web Site Admin

NEW


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MeetingPlace Scheduling - WebEx Node (8.0/8.5.2)

IP Phones with Video &

7985G Video

GK

PSTN

CIPC with CUVA

SIP Trunks

H.323 Video Room or Desktops

Internal Web Sched & “Redirect”/ Recordings

HMS

External Web ”Redirect”

Audio UL 2000

Video 300

Outlook WebEx Node

WAN

CUPC Video

TSP SSL tunnel

Profile Synch & End User

Authentication

Voice/Video

WebEx

Cascaded

Signaling

LDAP

Application/ (EMS opt*)/OL

* EMS or HMS

Internal Mtgs

External Mtgs


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•  Optional component •  Outbound connection to Webex Cloud required •  On premises Internal Webex Meeting attendees attend here (Data only) •  Multiple nodes active load balancing and redundancy •  Linux OS (no DB)

MP-3515/3545 •  DSPs for voice/video mixing •  MP-Audio–voice & control (250) • Optional Video •  MP-3545 Chassis – 4 Blades •  Optional Redundant boards

•  Conference control of all Media •  Linux OS/Informix Database •  Express Media Server (option) •  Outlook (2003/2007/2010) •  SIP User Agent •  VUI Prompts •  Web based Administration •  User Data base •  Conference Manager •  MeetingPlace SOAP API

Hardware Media Server(s)

MP WebEx Node for MCS Server(s)

Cisco Unified MeetingPlace 8.5.2/ MP Scheduling Components

Application Server

Express Media Server(s) OR

Co-resident w/Appl. Svr •  Voice mixing •  Optional Video •  Scheduled/Reservationless •  UC Manager Video Telephony Ad-hoc support •  Continuous Meetings

MP Web Internal /DMZ

•  Required for MP Scheduling Model to Webex or Audio only •  Windows 2003 OS/SQL •  (2) Servers required •  Recordings •  MP Web Scheduling UI •  Local Account Management

Webex Cloud

•  Webex Client •  Guest Users •  User Database •  Permissions •  Site Admin


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 8.5 Multinode Architecture


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8.5 Multinode Topology

•  The topology of a multinode system consists of three hierarchical components: nodes, sites, and regions

•  Nodes are individual Cisco Unified MeetingPlace Application servers using either HMS or EMS

•  Nodes are grouped into sites –  All MP Nodes in a site must use all HMS or all EMS

(cannot mix types) –  Different Sites may use different Media types –  If Video is enabled, recommend choose all HMS or All

EMS deployments everywhere (Affects end user experience!)

•  Sites are grouped into regions –  Maximum of 4 Regions Globally are supported

NEW


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Cisco Firewall

Secure, Redundant On-Premises Control Link to WebEx

MP A/V Node

Americas MP Region / Site

MP A/V Node

MP A/V Node

Global Cisco IP Telephony Network (Global PSTN Call-In Numbers for MP, Internal Call-Routing)

Primary MP Meeting Director

MP A/V Node

EMEA MP Region / Site

MP A/V Node

MP A/V Node

Node to MD Control Link

Backup MP Meeting Director

Americas MP Users

EMEA MP Users

MeetingPlace 8.5 Webex Scheduling 2 regions/2 sites each


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Design Concepts •  1 Webex Site per system (abc.webex.com)

•  14,400 Audio Sessions in High Capacity Mode (G.711)

•  1200 Audio Sessions per Audio VMWare/MCS-7845-I3

•  4 Regions – database replication

•  4 Nodes per Site

•  Combined Nodes supported on Max of 4 node system

•  2 Sites per Region/8 Sites total

•  16 Audio/Video Nodes Overall •  EMS (per Region) OR •  HMS (per Region)

•  4 Webex Node for MCS per system OR

•  Multiple Webex Node for ASR-1000

NEW


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MP 8.5 Design Concepts

•  Customers purchase based on Users Based Licensing

•  MeetingPlace 8.5 capacity is based entirely on hardware platform and the following settings: •  Audio Codec selection •  Standards based Video Enabled and bandwidth •  Echo Cancellation on MP or in Network layer •  sRTP Encrypted Audio conferencing (not video)

NEW


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8.5 User Based Licensing •  Purchase MP User Licenses on per user basis

•  All MP software included - Customer need only purchase MP Hardware

•  MP will not hard-enforce License Limits unlike previous versions of MP

•  OK to exceed paid-up licenses rather than preventing users from utilizing the system

•  Get notified of license overage through SNMP events from MP

•  MP User Based License Types

•  Host Audio Meetings (Consumes 1 Audio User License)

•  Host Audio + Video Meetings(Consumes 1 Audio + 1 Video User License)

•  Attend only (Consumes no User License)

•  For upgrading customers Concurrent Port Licenses map into UBL at 25:1 Ratio


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NEW 8.5 Features


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Recordings – No Changes from 8.0

Webex Scheduling Model NBR Cloud Based Only

•  “External” Audio/Webex Meetings with NBR Only •  Recording Prompts will play when Hosts turns recording on in a

specific meeting (no system wide prompt is heard)

•  Caveats •  Audio only recording not supported •  Internal Meeting Center Audio/Web meetings not supported •  “Local” onto PC recording not supported


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MeetingPlace Audio Menu’s •  MP 8.5 Menu’s Optimized (any deployment model)

–  Admin Customization available to turn prompts on or off –  Control whether Name Recording is used (yes/No) –  Control Music Prompts –  Allow Users to Change PIN via DTMF (yes or no) –  Disable Breakout on MP Menu TUI (so that Webex GUI

controls behavior) –  Disable TUI #31 Outdial (but Webex CallBack will

continue to work)


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Video / Telepresence Enhancements Cisco Telepresence WebEx One Touch with MP 8.5.2 Audio

 Extends the Telepresence experience to WebEx attendees who are joining remotely  Experience extension means that Telepresence Audio, Video and Web Share inter-op with WebEx  MeetingPlace bridges Telepresence audio to WebEx


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Security

  Same as MeetingPlace 8 design for TSP and Webex Node and Webex Client uses TSP 443 outbound encrypted links to Webex Cloud   No MP server in DMZ   No inbound ports to open in Firewall   HTTPS based ‘On Premises Link’ from MP to WebEx   OS Linux Security Hardening

  All Components can utilize SSL Encryption Certificates


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<Segue Slide>

•  Hardware Platforms and Capacities


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UC Manager Support

•  Versions 6.1.2+, 7.X, 8.X and 8.5 are all supported – No Support for UC Manager-Session Manager – Recommend UC Manager for Larger capacities on SIP trunking per cluster

•  UC Manager routes all calls either Inbound or Outbound – USA Toll Free, DID , Internal per Site – Sites in EMEA/AsiaPac/Latin Amer/Etc. have their own phone numbers – Route Group – SIP Trunking Round Robin (distributed calls evenly among

• Inbound calls may do a “SIP Refer” • Call Back is more efficient • Callers should enter full public dialable numbers (including internal users)

•  Toll Restriction is always handled by UC Manager


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Unified MeetingPlace 8.5 Virtualization

•  Cisco UCS-C and UCS-B Platforms Supported

•  VMWare ESX i4 Enterprise Edition

•  Supported MeetingPlace components:

•  MP Meeting Director (may be co-resident with MP Apps in smaller deployments)

•  MP Applications with EMS •  MP WebEx Node for MCS •  MP Web server (MP Sched. deployments only)

UCS-C210 M1/M2

UCS B200 M1/M2


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•  UCS Servers: UCS-B M1/M2 and UCS C-210 M1/M2

NOTE: Not support on any third party platforms

•  VMware Version: ESX / vSphere 4.1

•  Multiple VMs per Blade (Co-residency) is Not supported

•  vCPU: 8 vCPU per VM required for each blade

•  RAM per VM: 8 GB

•  HDD per VM: 146 GIG (TBD)

Unified MeetingPlace 8.5 Virtualization


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MeetingPlace Express Media Server (EMS)

•  Audio/video mixing option for MeetingPlace 8 Software only

•  Always Co-resident with Applications server •  1200 Audio G.711 Capacity per UCS/

MCS-7845-I3 •  Cannot Mix EMS and HMS on same A/V

Node Application Server /

Express Media Server


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MeetingPlace 8.5 Media Server Comparison

•  Architectural elements:

•  Three main deployment models with WebEX

EMS HMS

Server Type Voice Video Hardware Media Server Max 2000 audio ports

Codecs: G.711, G.729ab, G.722, iLBC (166 ports/blade) Echo Cancellation (128 ms max) AGC In-band (Voice band) DTMF detection sRTP Encryption

Codecs: H.261, H.263, H.264/AVC Any combination in the same conference Full transcoding/ transrating No High Definition Video Recording

Software Media Server Max 1500 audio ports G.711

Codecs: G.711u/a, G.729a/G.722 (reduced capacity) sRTP in 8.5.2 (reduced capacity) Line Echo Cancellation (reduced capacity) Video (reduced capacity)

No iLBC No AGC

Codecs: H.263, H.264/AVC No Video Recording Video Type 1 of 5 Modes:

H.263 H.264/AVC Desktop H.264 HD , H.264 AVC VGA H.264 Mobile (no transcoding/transrating)


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MeetingPlace 8.5 Capacities***TBD

Server Type Per Node 7835-‐H/

I2 7845-‐H/

I2 7845-‐I3

UCS B/C

Applications Server –HMS Requires MP-3545 500 1500 2000 2000 Applications Server –EMS (G.711) 500 1000 1200 1200

WebEx Node for MCS (2000 System Max. 8.5) 4 Nodes max per system 100 250 500 500

8.5 Capacities TBD based on Performance Testing


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Unity Connection 8.5 Design Session


Unity Connection 8.x Core Features   20,000 users on 250 ports per server

  Active/Active Redundancy over LAN/MAN/WAN (up to 500 ports)

  Directory Synchronization/Authentication

  100,000 users across 20 digitally networked nodes

  VPIM Networking (10 locations, 100,000 contacts)

  ViewMail for Outlook and Lotus Notes: DVR-style message player

  Exchange Calendar Access

  Speech Recognition Features

  SpeechView (Speech-to-Text)

  Virtualization Support

  Support for Cisco Fax Server

  SMS, SMTP Message Notification

  Partitions, Search Spaces


Unity Connection 8.5 Unified Messaging – Dual Message Store Business Challenges

•  How do we deploy different voice messaging services? •  How do we lower costs with our voice messaging system? •  How do we provide UM, but at the same time reduce our

dependencies on directory/messaging infrastructure?

•  Unity Connection 8.5 provides UM plus VM only, IMAP •  Lower TCO than Unity or MSFT UM •  Reduces dependencies on Active Directory/MSFT

Exchange

Solution

•  Appliance Model •  Deployment flexibility •  Reduced TCO via scalability, management, support •  Appeals to Voice-oriented teams (Data vs. Voice)

Business Value


Cisco Unity Connection 8.5 New Features:

“Single Inbox” or Unified Messaging!!!

Exchange 2010 Calendar Integration

Client Enhancements

New ViewMail for Outlook 2003(IMAP only)/2007/2010

Web 2.0 Inbox

Virtualization Enhancements

Support for IPv6

Application/Database Audit Logging Message Aging Alerts

Secure Delete New Visual Voicemail Midlet

Message Recording Expiration REST-based API Enhancements

Contains forward looking plans which are subject to change


Cisco Unity Connection 8.5

New FCS target date is 12/16/2010   Supports Exchange 2010

  Supports Outlook 2007 and Outlook 2010 (with or without VMO)

  Support for Outlook 2003 (Single-inbox or UM) is under investigation and we hope to announce our results shortly

  Customer can test with Exchange 2007 and 2003 in lab

  Support for Exchange 2003 expected by 1/31/2011

  Support for Exchange 2007 expected by mid-April 2011

  How we will make this available is being determined (e.g. engineering special, new build, media, etc.?)



Unity Connection 8.5 Unified Messaging High-Level Architecture

Voice messages are stored in Unity Connection and synchronized with Microsoft Exchange mailboxes

Existing Cisco Unified Communications clients use same interfaces to access voice messages in Unity Connection

–  Their reliability and performance are independent of Microsoft Exchange

Message synchronization leverages loosely coupled, web-based API’s, not MAPI, to communicate with Microsoft Exchange 2003, 2007, and 2010 simultaneously

Exchange client applications use same interfaces to Exchange to access voice messages

Cisco Thin Clients

Cisco Thick Clients

Cisco Clients

TUI/VUI/Midlet Ucxn APIs

Voice Mail System

Cisco Unity Connection 8.5 (Nichols) Exchange

2010 CAS

Email System

Exchange 2007 CAS

Exchange 2003

Exchange Servers 2007


EX APIs Mobile Clients

Web Client (OWA)

Thick Client (Outlook)

Email Clients


Unity Connection 8.5 Unified Messaging Benefits

Unlike Microsoft Exchange UM and Unity…

  Unity Connection will not stop functioning if a Global Catalog is unavailable

  Unity Connection does not require schema extensions to Active Directory

  Unity Connection does not depend on Hub Transport and Edge Transport server roles for MTA functionality (i.e. delivery/receipt of voicemails)

  Unity Connection does not depend on Mailbox server roles for voice message storage

  Unity Connection does not depend on Client Access server for front-ending client requests

Cisco clients will still have complete access to voice messages if any or all of Microsoft Exchange infrastructure is down

Decouples Cisco Unity Connection from Microsoft Exchange infrastructure and dependencies


Unity Connection 8.5 Unified Messaging Features

Voice messages synchronized with Exchange inbox   New ViewMail for Outlook client (compose, read, reply, forward…)

  Message Waiting Indicator (MWI) synchronized

  Status (e.g. read, new, deleted…) and priority synchronized

  Secure, private messages supported

  Mobile client support (e.g. Blackberries)

Exchange 2010, 2007, and 2003 Calendaring supported

SpeechView (Voicemail-to-Text) supported

Text-to-Speech of emails supported

Import of Exchange contacts supported

Personal Call Transfer Rules based on Calendar Free/Busy…

UM, Calendaring, SpeechView, TTS, Import Contacts…



Cisco Unity Connection 8.5 supports synchronizing voice messages with Microsoft Exchange 2003, 2007, and 2010 mailboxes simultaneously

Or Cisco Unity Connection 8.5 supports synchronizing voice messages with pure Microsoft Exchange 2003, 2007, or 2010 environments

Cisco Unity Connection 8.5 supports Microsoft Exchange 2003 and/or 2007 migrations to Exchange 2007 and/or 2010

Microsoft Exchange 2003

Microsoft Exchange 2007 CAS Server

Microsoft Exchange 2010 CAS Server

Exchange Exchange

Microsoft Exchange 2007 Mailbox Servers

Microsoft Exchange 2010 Mailbox Servers


Flexible Deployment Options



Cisco Unity Connection 8.5 allows for deploying voicemail only, unified messaging, and/or integrated messaging to different user populations from a single Unity Connection server or active/active cluster

Does not require separate Active Directory/Exchange infrastructure for voicemail only deployments

Does not require Active Directory Schema Extensions

Does not require additional accounts in Active Directory for voicemail only

Unified Messaging

Voicemail Only

Integrated Messaging

Flexible Deployment Options


Main Office or Primary DC

CUCM Cluster

Exchange Client Access Server


Location of Exchange Servers Unity Connection Active/Active

Cluster

CUCM Cluster

MPLS

Satellite Office

Branch Office or DR DC

Unity Connection 8.5 can be local or placed across geographical boundaries from the Exchange servers it’s synchronizing with!!!

Bandwidth/Latency TBD

Exchange Mailbox Servers



Secure messaging architecture allows access to secure voice messages from email inbox or IMAP inbox   Secure voice messages are stored on Unity Connection 8.5 server (secure

voice messages never leave Unity Connection server)

  Secure voice messages are streamed securely (HTTPS) to supported clients (e.g. VMO)

Alleviates:

Compliance and discoverability concerns about having voicemails in email store

Concerns about accidental disclosure of voice messages outside customer organization

Concerns about voicemail increasing storage requirements for email store

Concerns about voicemail increasing load on email store

Security, Compliance & Discoverability, Storage


Unity Connection 8.5 Unified Messaging Licensing

User license for standalone Unity Connection 8.5 includes Unified Messaging

  No extra cost

  User license includes IMAP and/or Unified Messaging

  Unified Messaging user uses IMAP license count in actual license file

  Both IMAP and UM can be deployed for a single user – counts as one IMAP license count in actual license file

For Business Edition…   Advanced user license required for Unified Messaging

How do I license for Unified Messaging?


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Unity Connection 8.5 New ViewMail for Outlook (VMO) Client

 Replaces old form-based VMO client


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Unity Connection 8.5 New ViewMail for Outlook (VMO) Client  Supported on

Outlook 2003 (IMAP only),2007, 2010

 Outlook 2003 (SIB) support coming post 8.5…

 VMO 8.5 supported on 32-bit: XP w/SP3, Vista, Windows 7

 Earlier versions of VMO must be uninstalled prior to installing VMO version 8.5(x)


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Unity Connection 8.5 New Web 2.0 Inbox Client  Replaces Unity

Inbox  Unity Assistant

replacement coming… (9.0)

 Based on HTML v5.0

 Uses REST-based API’s for functionality

 Backward compatible with HTML v4.0  Can be deployed as a Widget or a Gadget


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Unity Connection 8.5 New Web 2.0 Inbox Client

OS on Workstation Browser on Workstation

Windows 7 (64-bit or 32-bit) • Professional • Enterprise • Ultimate

Firefox • 3.5 and later

Internet Explorer • 7.0 and later

Chrome • 6 and later

Windows Vista

Windows XP

Mac OS X 10.4 and later Firefox • 3.5 and later

Red Hat Enterprise Linux • 5.0

Firefox • 3.5 and later

Supported Browsers on User Workstations for Cisco Unity Connection Web Inbox


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Unity Connection 8.5 Virtualization/Platform Enhancements

 New Virtualization Overlay   New 1000 user virtual overlay. Details here: http://zed.cisco.com/confluence/display/CUC/UCxn+Virtual+Overlays

 Virtual Platform Changes   UCS B200M2 servers will be supported   UCS C210M2 servers will be supported   UCS C200M2 servers will be supported   UCS B200M1 and UCS C210M1 servers will go EOS/EOL

 Physical Platform Changes   The 7825 I5 will be introduced – Supported with 8.5 and later   7825 I2 and 7825 H2 will not be supported anymore


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Unity Connection 8.5 IPv6 Support  Supports IPv6 addressing with Cisco Unified Communications

Manager phone system integrations using SCCP or SIP   Not supported with PIMG/TIMG integrations

  IPv6 support disabled by default

 Addressing mode configurable on port group  Considerations

  IPv6 is supported in Cisco Unified CM release 7.1(2) and later

  Authentication and encryption with SCCP secure ports - must retain the IPv4 address or host name for the Cisco Unified CM server(s) on port group

  Some versions of Cisco Adaptive Security Appliance (ASA) do not support application inspection for IPv6 traffic for Unified Communications application servers and endpoints


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Unity Connection 8.5 Application/Database Audit Logging  Allows you to track configuration changes to the Cisco Unity

Connection system in separate audit log files  Application Audit Logging reports configuration changes for:

  Cisco Unity Connection Administration   Cisco Unity Connection Serviceability   Cisco Unified Serviceability   Real-Time Monitoring Tool (RTMT)   Cisco Personal Communications Assistant   Command-line interface (CLI)   Reports user authentication events for Connection clients that use the

Representational State Transfer (REST) APIs   Reports API calls for clients that use the Cisco Unity Connection

Provisioning Interface (CUPI)

 Database logging reports changes to the Connection databases


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Unity Connection 8.5 Secure Delete   Messages are “shredded” after users delete them   System-wide Advanced Setting   Configurable Iteration of 1-10 passes

  3 recommended for “general” shredding   Standard Linux shred Tool (GNU core utilities Shred Tool)

  The actual bits that make up the message are overwritten with random bits of data the specified number of times

  Execution of “shred” Every 30 Minutes   Executes with Clean Deleted Messages task


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Unity Connection 8.5 Messaging Recording Expiration   Message Recording Expiration

  Guarantees voice message that is stored on the Cisco Unity Connection server cannot be listened to after it reaches a set expiration date, even if message has been forwarded to another Connection recipient

  System-wide Advanced Setting   Configurable for Number of Days   Message Recording Expiration

  Use of message body creation time

  Guarantees Message Removal   Replaces recording with decoy

message   Accounts for forwards and

replies   Only affects body of message


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Unity Connection 8.5 Visual Voicemail   Unity Connection 8.5 includes a new Visual Voicemail midlet that is supported on the following Cisco Unified IP Phones:

 9971

 9951  8961

 Unity Connection 8.5 also supports the Visual Voicemail 7.x midlet for older phone models


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Unity Connection 8.5 REST-based API Enhancements  Cisco Unity Connection Provisioning Interface (CUPI) API

enhancements:   Queries on collections of objects include a total count of objects   Full access to class of service settings, schedules, user alternate names,

unified messaging service, private lists, user templates, routing rules   Read access to ports and port groups   Read/write access to MWI On/Off codes   Ability to import LDAP users   Ability to modify some system configuration data

 CUPI for Users – CUPI API expanded to include access for individual users when authenticating against user credentials. Allows for custom end user applications. Includes:   Full access to commonly referenced preferences: Alternate names, Greetings,

Recorded Name, Private Lists, Alternate Devices, and Call Transfer Rules   Ability to Change Passwords

 Cisco Unity Connection Messaging Interface (CUMI) API now allows applications access to secure messages


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Unity Connection 8.5 Unified Messaging Dual-Message Store Architecture

Cisco Thin Clients

Cisco Thick Clients

Cisco Clients

TUI/VUI/Midlet Ucxn APIs

Voice Mail System

Cisco Unity Connection 8.5 (Nichols) Exchange

2010 CAS

Email System

Exchange 2007 CAS

Exchange 2003



EX APIs Mobile Clients

Web Client (OWA)

Thick Client (Outlook)

Email Clients

  Dual-Message Store Architecture   “Not your Grandfather’s” Single-Store architecture (Unity, Exchange UM)

  Message Synchronization!   Web API’s used – NOT MAPI!   Exchange Web Services– Exchange 2007, 2010

  WebDav – Exchange 2003


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Unity Connection 8.5 Message Synchronization Architecture


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Unity Connection 8.5 Synchronization Behavior   Unity Connection 8.5 = Authoritative Message Store   Messages pushed from Unity Connection  Deleted from Microsoft Exchange, deleted from Unity Connection  Message in Microsoft Exchange, not in Unity Connection is pushed

to Unity Connection (e.g. moved to inbox from PST folder)   Message properties synchronized (read, deleted, priority, subject)  Message sensitivity and security initially synchronized, but not

subsequently  Message Waiting Indicator is synchronized!


Unity Connection Roadmap


Unity Connection ver 9.0(1) • Full IPv6 Support • Video Broadcast Messaging • Actionable Notifications • Cisco WebEx Integration • Scale – 300k Global Directory • Web 2.0 Preferences

Pre-Commit Committed Legend:

Unity Connection ver 8.6(1) • E.164 Support • Government Qualification • Single-Sign On • New Red-Hat Release • Cisco Mail Integration • Microsoft BPOS Support

Unity Connection ver 8.5(1) • Voicemail Sync with Microsoft

Exchange • New ViewMail for Outlook • New Web 2.0 Inbox •  IPv6 Support • Virtualization Enhancements • Secure Deletions • Message Aging Alerts • Message Recording Expiration • Application/Database Audit Logging • REST API Enhancements


Cisco Unity Connection 8.6 Cisco Mail (Formerly Cisco WebEx Mail)

  Cisco Unity Connection 8.6 will use Exchange Web Services (EWS) to synchronize voicemails with Cisco Mail in the cloud

  Provides hybrid on-prem/cloud Unified Messaging solution (Single inbox – Message status, MWI, etc. synchronized)

  Latency and bandwidth requirements TBD…

Headquarters/CPE


CUCM Cluster Cisco Mail

Exchange Web Services Latency,

Bandwidth TBD Cisco Mailbox Servers

E-mail client (e.g. Outlook)

e-mail v-mail


Cisco Unity Connection 8.5 Cisco Mail with Integrated Messaging

  Outlook client retrieves email from Cisco Mail using MAPI, IMAP, or POP3

  Outlook client retrieves voicemail from Cisco Unity Connection using IMAP

  Email and voicemail are in separate folders in email client

  Playback, reply, forward, and compose of voicemails supported. Secure messaging supported

Headquarters/CPE

CUCM Cluster Cisco Mail

Cisco Mailbox Servers MAPI, IMAP, POP3


IMAP v-mail

e-mail



Cisco Unity Connection 8.6 Microsoft BPOS Support

  Cisco Unity Connection 8.6 will use Exchange Web Services (EWS) to synchronize voicemails with Microsoft BPOS in the cloud

  Provides hybrid on-prem/cloud Unified Messaging solution (Single inbox – Message status, MWI, etc. synchronized)

  Latency and bandwidth requirements to be determined…

Headquarters/CPE


CUCM Cluster

Microsoft BPOS – Exchange

Exchange Web Services Latency,

Bandwidth TBD


e-mail v-mail

Date post:	29-Jul-2018
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