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CTG Technical Marketing Engineering Team Meetings: Transitioning from TelePresence Server to Cisco Meeting Server Updated: May 12, 2020 COLLABORATION TRANSITIONS
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Page 1: Meetings: Transitioning from TelePresence Server (TS) to ... · (for example, Google and O365) Meetings: TelePresence Server to Cisco Meeting Server. What Changes with Cisco Meeting

CTG Technical Marketing Engineering Team

Meetings:

Transitioning from TelePresence Server to Cisco Meeting Server

Updated: May 12, 2020

COLLABORATION TRANSITIONS

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

Scenario Introduction ................................ 3Decision TreeOverviewArchitectureScope

Mapping the Transition .............................. 8High-Level Transition MapStep 0: TelePresence Server / Conductor

TelePresence Server/ Conductor FlowStep 1: Cisco Meeting Server

What Changes w./ Cisco Meeting Server?After: Cisco Meeting ServerCisco Meeting Server Meetings Flow

Meeting Server: Commitment to On-Premises ConferencingWhy Move to Cisco Meeting Server?What is Different when Moving to Cisco Meeting Server?Considerations: Conference Scheduling and Management

System Deployment and AdministrationUser ExperienceLicensing

References .............................. 29

Contents

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

Collaboration Transitions

Meetings: Transitioning from TelePresence Server to Cisco Meeting Server

Scenario Introduction

3

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

WebexCisco

OUT OF SCOPE FOR

THIS SCENARIO

TelePresenceServer (TS)

On-Premises

On-Premises

Cisco Meeting Server

CLOUD*

This scenario applies specifically to customers transitioning to Cisco Meeting Server on-premises meetings.

Meetings: TelePresence Server to Cisco Meeting ServerScenario Introduction: Decision Tree

Consider carefully before making this transition if you have requirements for:

» Meetings primarily in the cloud» High touch white glove

• Zero touch meetings• Full meeting management

» Have large numbers of meetings scheduled for the future

4

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

On-Premises

Meetings transition scenario covering the transition from legacy on-premises meetings to the latest on-premisesmeetings environment

Scenario Objective

• To evaluate the transition FROM TelePresence Server (TS) / Conductor (legacy on-premises meeting solution) TO Cisco Meeting Server (current on-premises meeting solution)

• To explore the meeting solution transition with a focus on:

» Operator Experience: Conference management, and conference troubleshooting functions

» Administrator experience: Provisioning, management, and troubleshooting.

» User experience: Scheduling, meeting features and functions.

Meetings: TelePresence Server to Cisco Meeting ServerScenario Introduction: Overview

5

On-Premises

Meetings

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

Meetings: TelePresence Server to Cisco Meeting ServerScenario Introduction: Base Architecture

» Architecture based on the Enterprise On-Premises Preferred Architecture (version 11.0)1

» Video deployment with Conductor,TelePresence Server (TS), and TelePresence Management Suite (TMS)

» Video endpoints register to on-premises call control: Unified CM or Expressway (formerly VCS).

» Expressway-C/E pairs for firewall traversal

6

1 While later versions of the Enterprise On-Premises PA are available, version 11.0 is the last version that included TelePresence Server (TS). After that version, TS was replaced with Cisco Meeting Server.

Call Control: Unified CM or Expressway

Conductor& TSTMS

Expressway

VideoEndpoints

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

• Conferencing resources are moved from legacy on-premises Conductor / TS meeting solution to the latest on-premises meeting solution, Cisco Meeting Server. » Cisco Meeting Management (CMM), as a part of the Cisco Meeting Server architecture is included in this

scenario. With CMS 2.9 CMM is optional, beginning with CMS 3.0 CMM is a mandatory component of a CMS solution.

• Only features and functions for on-premises video conferencing deployment were evaluated with the Cisco Meeting Server meeting environment.

» 80/20 Rule: It is expected this scenario will be applicable to ~80% of enterprise customers, understanding that ~20% of customers may have additional considerations or requirements not covered. However, even in those cases, this transition map may still be used as a potential future path of transition.

• Only Cisco Jabber (desktop and mobile), the Cisco Meeting Server web app, and on-premises registered Cisco CE endpoints were evaluated.

» All endpoints remain registered to on-premises call control: Unified CM or Expressway (formerly VCS). » Cloud applications and cloud-registered endpoints are not considered for this scenario.

Meetings: TelePresence Server to Cisco Meeting ServerScenario Introduction: Scope

7

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

Collaboration Transitions

Meetings: Transitioning from TelePresence Server to Cisco Meeting Server

Mapping the Transition

8

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

Meetings: TelePresence Server to Cisco Meeting ServerMapping the Transition: High-Level Transition Map

Note: This map is a visual representation of the workload transition(s), highlighting the primary architectural changes during the deployment.

TelePresence Server (TS) / Conductor0

9

Expressway MRA1On-Premises

TelePresenceServer (TS) / Conductor

On-Premises

Cisco Meeting Server (CMS) /Meeting Management (CMM)

Expressway MRA1

Cisco Meeting Server1

1 Expressway MRA is an optional feature.

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

On-Premises

Cisco Meeting Server (CMS) /Meeting Management (CMM)

Expressway MRA1

Cisco Meeting Server1

Meetings: TelePresence Server to Cisco Meeting ServerMapping the Transition: Step 0 – TelePresence Server

TelePresence Server (TS) / Conductor0

Note: This map is a visual representation of the workload transition(s), highlighting the primary architectural changes during the deployment.101 Expressway MRA is an optional feature.

Expressway MRA1On-Premises

TelePresenceServer (TS) / Conductor

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

Meetings: TelePresence Server to Cisco Meeting ServerCisco TelePresence Server/Conductor Deployment0

11

Management:TMS enables provision-ing, management, and scheduling of meetings and meeting resources.

Video conference resources: TSis the conference bridge for on-premises multi-point meetings

Call control: Unified CM (or Expressway) provide endpoint registration and call routing.

Meeting URIs:[email protected]@example.com…

Call Control: Unified CM or Expressway

Conductor& TS

TMS/TMSXE

Expressway

VideoEndpoints

Conference resource allocation: Conductororchestrates allocation of video conferencing resources

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

Meetings: TelePresence Server to Cisco Meeting ServerCisco TelePresence Server/Conductor Meetings Flow0

12

Conductor& TS

TMS/TMSXE

Expressway

VideoEndpoints

Signaling (SIP)

Media

Meeting URI:[email protected]

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting ServerNote: This map is a visual representation of the workload transition(s), highlighting the primary architectural changes during the deployment.

Meetings: TelePresence Server to Cisco Meeting ServerMapping the Transition: Step 1 – Cisco Meeting Server

131 Expressway MRA is an optional feature.

On-Premises Expressway MRA1

Cisco Meeting Server1

TelePresence Server (TS) / Conductor

Expressway MRA1On-Premises

TelePresenceServer (TS) / Conductor

0

Cisco Meeting Server (CMS) /Meeting Management (CMM)

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

• Conference Resources: Replace Conductor / TelePresence Server1 with Cisco Meeting Server (CMS) and Cisco Meeting Management (CMM) for on-premises conference resources. Cisco Conductor is not required in a CMS deployment.

• Scheduling: Cisco TelePresence Management Suite (TMS) is the scheduling platform for CMS. CMS can be deployed in parallel with TS1 during transition.

» Developing feature parity is an ongoing process and some features available in scheduling for TS meetings are not yet available for CMS.

CMS conference management is performed by CMM. Recording and streaming resources can not be scheduled in CMS. Set audio/video on entry for scheduled conferences not supported.

» Optionally, include Calendar Connector running on Expressway-C Connector host(s) to integrate with cloud-based enterprise calendaring services (for example, Google and O365)

Meetings: TelePresence Server to Cisco Meeting ServerWhat Changes with Cisco Meeting Server?

14

1

1 Maintain Conductor/TS until all recurring scheduled conferences are transitioned to CMS.

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

• Operator Resources: Cisco Meeting Management (CMM) provides real time meetings management for conferences on CMS, including TMS scheduled meetings. High touch environments that require White Glove services not available in CMM may require applications available through Solutions Plus partners such as Vbrick, VQ, and Vyopta.

• User Experience: CMS is a robust video conferencing platform enabling high resolution high quality collaborative meetings. CMS provides the Cisco Meeting Server web app enabling user to easily join meetings and control the meeting experience.

Meetings: TelePresence Server to Cisco Meeting ServerWhat Changes with Cisco Meeting Server?

15

1

Management Tools

Recording & playback

Analytics & assuranceSolu

tion

Plus

Partn

ers

Cisco Meeting Server web app

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

Meetings: TelePresence Server to Cisco Meeting ServerBefore – TelePresence Server/Conductor Deployment0

16

Call Control: Unified CM or Expressway

Conductor& TS

TMS/TMSXE

Expressway

VideoEndpoints

[email protected]@example.com

On-premises meetings

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

Meetings: TelePresence Server to Cisco Meeting ServerAfter – Cisco Meeting Server Deployment1

17

Management: TMS enables scheduling of meetings and meeting resources.

Video conference resources: Cisco Meeting Server (CMS) is the conference bridge for on-premises multi-point meetings

Call control: Unified CM (or Expressway) provide endpoint registration and call routing.

Meeting URIs:[email protected]@example.com…

Call Control: Unified CM or Expressway

Cisco Meeting Server

Expressway

Video Endpoints / Clients

Cisco Meeting

ManagementCisco Meeting Management (CMM)provides managementfor meetings hosted by CMS

Hybrid Connectors

Enterprise Cloud Calendaring: Hybrid Connector 1

is the integration point for @meet scheduling.

1 Optional component. Deploy Expressway-C Connector host(s) and Calendar Connector for cloud-based enterprise calendaring integrations (Google, O365)

TMS/TMSXE

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

Meetings: TelePresence Server to Cisco Meeting ServerAfter – Cisco Meeting Server Meetings Flow1

18

CMMTMS/TMSXE

ExpresswayVideoEndpoints /Clients

CMS

Signaling (SIP)

Media

Meeting URI:[email protected] (HTTPS)

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

• Transitioning on-premises meetings to Cisco Meeting Server provides investment protection of existing video conferencing infrastructure and ensures support for future product updates and improvements.

• Cisco Meeting Server adheres to stringent security models. » FIPS-140-2» TLS1

• Cisco Meeting Server leverages a single platform to provide a voice and video solution and with Cisco Meeting Server web app adds web conferencing to the solution.

• Cisco Meeting Server can scale to meet virtually any size requirement.» Geographic distribution of meetings across Call Bridge CMS nodes» Flex, A CMS, SMP/PMP licensing, not port based licensing

Meetings: TelePresence Server to Cisco Meeting ServerMeeting Server: Commitment to On-Prem Conferencing

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1 All control data is authenticated and encrypted (industry-standard Transport Layer Security [TLS] and Secure Sockets Layer [SSL])2 IP media (video and audio) is Advanced Encryption Standard (AES) encrypted (industry-standard Secure Real-Time Transport Protocol [SRTP])

» JITC certified» AES Encryption2

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

There are many other compelling reasons for transitioning from TelePresence Server to Cisco Meeting Server:

• Tightly integrated with the Cisco Collaboration portfolio for best user experience.

• One on-premises solution for voice, video, and web conferencing.

• Robust interoperability with Microsoft Skype for Business.

• Consistent conferencing application user experience: Cisco Meeting Server web app and Cisco Jabber.

• End of Support for TelePresence Server/Conductor is approaching (February 28, 2021).1

» The solution for on-premises conferencing will continue with Cisco Meeting Server providing business quality on-premises based audio, video and web conferencing.

Meetings: TelePresence Server to Cisco Meeting ServerWhy Move to Cisco Meeting Server?

20

1 Cisco TelePresence Server/Conductor are end of life (see: https://www.cisco.com/c/en/us/products/collateral/conferencing/telepresence-server/eos-eol-notice-c51-739457.html and https://www.cisco.com/c/en/us/products/collateral/conferencing/telepresence-conductor/eos-eol-notice-c51-739456.html

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

There are many other compelling reasons for transitioning from TelePresence Server to Cisco Meeting Server (cont.):

• Simplified scheduling experience with @meet scheduling: Join meetings from on-premise or cloud based endpoints.

• Maintain workflows with TMS: » TMS Scheduling workflow is maintained.

» No change to endpoint administration and control.

» One Button to Push functionality.

• Robust APIs provides the ability to customize the solution as required» Beginning with CMS 2.9 the CMS API Explorer tool provides a simplified interface for

accessing APIs.

» Custom layouts configured by API allow for deep customization of the meeting experience.

Meetings: TelePresence Server to Cisco Meeting ServerWhy Move to Cisco Meeting Server? (cont.)

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

The following tables highlight key technical considerations to be aware of when transitioning from TelePresence Server to a Cisco Meeting Server deployment.The considerations have been divided into the following categories:

» Conference Scheduling and Management» System Deployment and Administration» User Experience» Licensing

Meetings: TelePresence Server to Cisco Meeting ServerWhat is Different When Moving to Cisco Meeting Server?

22

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Category Considerations

Scheduling

• Migration of existing conferences that were scheduled by TMS with TS as the conference resource can be accomplished by:» Manually editing existing conferences to use CMS as a bridge resource.

» Run TS and CMS in parallel with new conferences using the CMS as the bridge resource until TS scheduled conferences are exhausted and then decommissioning the Conductor/TS.

• Cisco Meeting Server can be integrated with Google and O365 cloud-based calendaring services via Expressway-C Calendar Connectors.

• Some features available in TMS when scheduling TS meetings are not available when CMS is the conference bridge.» Setting conference layout

» Scheduling a Webex enabled conference

» Adding recording or streaming1

Operator experience considerations for conference scheduling

Meetings: TelePresence Server to Cisco Meeting ServerConference Scheduling and Management Considerations

23

1 Cisco TelePresence Content Server (TCS) is end of sale (see: https://www.cisco.com/c/en/us/products/collateral/conferencing/telepresence-content-server/eos-eol-notice-c51-738191.html) and not supported with CMS

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

Category Considerations

Management

• Conference management for CMS is available with:

» Cisco Meeting Management – Delivers real-time conferencing operator services.» Cisco Meeting Server web app – Application for host conference join and control interface.

» Cisco TelePresence Management Suite – Conference scheduling platform.

• In “High Touch” environments where CMS/CMM does not yet have feature parity with a TS/Conductor environment a 3rd party application may be required.» VQ Communications – Solution Plus partner product providing advanced management

tools.» Vyopta – Solution Plus partner offering for analytics and assurance.

Operator experience considerations for conference management

Meetings: TelePresence Server to Cisco Meeting ServerConference Scheduling and Management Considerations

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

Category Considerations

Deployment

• CMS can be deployed as hardware on Cisco UCS servers, CMS1000, or CMS 2000. It can also be deployed as software on specifications-based platforms.

• CMS includes Conductor features. Multiple CMS Call Bridge nodes can be clustered to provide scale, resiliency, and geographical distribution

• Leverage robust APIs for configuration and customization of the CMS deployment. Complete deployment is accomplished using:» Console» Web UI» APIs – including use of Cisco Meeting Server API Explorer» SFTP» Cisco Meeting Server Install Assistant (for initial deployment beginning with CMS 2.9)

Considerations for CMS/CMM deployment and administration

Meetings: TelePresence Server to Cisco Meeting ServerSystem Deployment and Administration Considerations

25

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

Category Considerations

Administration

• The role of administrator in CMS is focused on configuration, maintenance and system health. When performing administrative tasks such as upgrading or system backup different interfaces are required including:» SFTP client – used to upload and download files (upgrade, license, and back up files).» Console – accessed via SSH and used to initiate upgrades and backups.1

» Web Interface – accessed via HTTPS to perform configuration tasks.» REST API client – for deployment customization.2

• CMM has two roles available: Administrator and Operator. The Administrator role has full access to all functions in meeting management as well as administrative tasks. Interfaces required for administration of CMM include:» Console - accessed via SSH for initial deployment.» Web Interface - upgrades and backups.» CMM – can provision templates for CMS web app users

Considerations for CMS/CMM deployment and administration

Meetings: TelePresence Server to Cisco Meeting ServerSystem Deployment and Administration Considerations

26

1 Initial install may be performed with Cisco Meeting Server Install Assistant (CMS 2.9 and later). 2 Cisco Meeting Server API Explorer provides simplified API access.

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

Category Considerations

User Experience

• Users schedule meetings using Cisco TMS and have the option of joining meetings by dialing a URI or using One Button to Push (OBTP).

• Guests are invited to join and participate in meetings using a web link.• Beginning with CMS 2.9, Cisco Meeting Server web app is available. The web app is a

browser-based client that allows users to manage and fully participate in meetings without the need for an installed application. Features that can be managed include: creating Spaces, Presentation Mode, roster list and layout control.

• CMS provides multiple layouts to meet customers meetings requirements and the optional Custom Layouts feature provides the ability to fully customize layouts to specific requirements.

• Features available for voice participants include:• Lock/Unlock status• Number of participants in meeting• DTMF tones to access meeting participant counts and IVR’s

Considerations for end user experience

Meetings: TelePresence Server to Cisco Meeting ServerUser Experience Considerations

27

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

Category Considerations

Licensing

Perpetual licensing:• Personal Multiparty - named host license

• Shared Multiparty - shared host license

• Recording and Streaming –per port

• Custom Layouts

• Cisco Enterprise Agreement

Subscription licensing:• Cisco Collaboration Flex Plan

• A-CMS Subscription

Additional licensing considerations• TMS licensing for scheduling

Considerations for system licensing

Meetings: TelePresence Server to Cisco Meeting ServerLicensing Considerations

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Collaboration Transitions

Meetings: Transitioning from TelePresence Server to Cisco Meeting Server

References

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

Cisco Meeting Server Support Sites• Cisco Meeting Server (CMS) FAQ

https://meeting-infohub.cisco.com/faq/

• Cisco Meeting Server Supporthttps://www.cisco.com/c/en/us/support/conferencing/meeting-server/tsd-products-support-series-home.html

• Cisco Meeting Server Configuration Guideshttps://www.cisco.com/c/en/us/support/conferencing/meeting-server/products-installation-and-configuration-guides-list.html

• Deployment Guide for Cisco Webex Hybrid Calendar Servicehttps://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/hybridservices/calendarservice/cmgt_b_deploy-spark-hybrid-calendar-service.pdf

• Cisco Meeting Server web app documentationhttps://www.cisco.com/c/en/us/support/conferencing/cisco-meeting-app/products-user-guide-list.html

Meetings: TelePresence Server to Cisco Meeting ServerReferences

30

Meetings Transition Deployment Guide• Meetings: Transitioning from TS to Cisco

Meeting Server Deployment Guide:https://www.cisco.com/c/dam/en/us/td/docs/solutions/PA/mcp/DEPLOYMENT_MEETINGS-TS_to_CMS.pdf

Cisco Meeting Server DevNet Resources• Cisco Meeting Server DevNet Site

https://developer.cisco.com/cisco-meeting-server/

• REST API Primerhttps://developer.cisco.com/docs/cisco-meeting-server/

• CMS Apiaryhttps://ciscocms.docs.apiary.io/

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© 2020 Cisco – CTG TME. Collaboration Transitions – Meetings: TS to Cisco Meeting Server

[END]

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