Metcalfe SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi€¦ · 0 SP100 & SP200 – V1 01/16...

0 SP100 & SP200 – V1 01/16 MJ - MCE

Metcalfe

SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi

(10 & 20 Litre Heavy Duty Bench Mounted Mixers)

(30, 40, 60 & 80 Litre Heavy Duty Floor Standing Mixers)

Installation, Operating Instructions

Model Shown SP-30Hi

1

SP-100, SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi 01/20 MJ - MCE

Index

Product Information (Inc. Technical Specification & Power Requirements)

• SP-100 …………………………………………………………………………………………………………………………………… Pg. 3

• SP-200 …………………………………………………………………………………………………………………………………… Pg. 4

• SP-30Hi …………………………………………………………………………………………………………………………………… Pg. 5

• SP-40Hi …………………………………………………………………………………………………………………………………… Pg. 6

• SP-60Hi …………………………………………………………………………………………………………………………………… Pg. 7

• SP-80Hi …………………………………………………………………………………………………………………………………… Pg. 8

Optional Extras ……………………………………………………………………………………………………………………………… Pg. 9

Installation ………….……………………………………………………………………………………………………………..……… Pg. 10

Electrical Connection ……………………………………………………………………………………………………………………… Pg. 11

Fitting the Bowl ……………………………………………………………………………………………………………………………… Pg. 12

Bowl Lift & Bowl Guard …………………………………………………………………………………………………………………… Pg. 12

Attachment Selection ………………………………………………………………………………….……………….………………… Pg. 12

Fitting Attachments …………………………………………………………………………………….………………….……………… Pg. 13

Speed Selection ………………………………………………….……………………………………….……………….………………… Pg. 13

How to use the attachment hub …………………………………………………………………………………….……….……… Pg. 14

Mixing ingredients ………………………………………………………………………………………………………….……………… Pg. 14

Capacity Chart ………………………………………………………………………………………………………………………………… Pg. 15

Cleaning instructions ……………………………………………………………………………………….……………………………… Pg. 16

Maintenance …………………………………………………………………………………………………………………………………… Pg. 16

Nosie Test Report …………………………………………………………………………………………………………………………… Pg. 16

Troubleshooting ……………………………………………………………………………………………………………………………… Pg. 17

Parts Diagrams w/ Parts List ………………………………………………………………………………….……………………… Pg. 19

Wiring Diagrams …………………………………………………………………………………………………………………………… Pg. 19

Spare Parts & Service ……………………………………………………………………………………….…………………………… Pg. 20

Your Product Information ………….………………………………………………………………………………………………… Pg. 20

Warranty ………………………………………………………………………………………………………………………….…..………… Pg. 21

Notes …………………………………………………………………………………………………………………………………………….. Pg. 22

PAT Test Certificate ………………………………………………………………………………………………………...……………. Pg. 23

2


Bowl Lift Wheel

A B

A B C

A B C

D

E

Your Mixer

Model Shown SP-200

Control Panel for SP-100 & SP-200

Control Panel for SP30-Hi, SP40-Hi & SP60-Hi

Control Panel for SP-80Hi

Gear Selector

Bowl Lift Handle

Bowl Lift Wheel on SP-30Hi, SP-40Hi, SP-60Hi

Control Panel

Attachment Hub

Bowl

Ingrediant Chute

Rear Bowl Guard

Rubber Feet

A – Stop Button B- Start Button

A - Stop Button B - Start Button C - Timer

A - Stop Button B - Start Button C - Timer D - Bowl Lift (Up) E - Bowl Lift (Down)

3


Metcalfe SP-100 (9 Litre Heavy Duty Mixer)

The Metcalfe SP-100 has a total bowl capacity of 9 litres. The 3 mixing tools provided ensure that all mixing requirements are met.

Features

• Gear driven

• Three speeds (105, 195 and 354) rpm

• Heavy duty heat-treated steel gears and shaft

• CE approved

• Safety interlocked bowl guard and bowl lift

• Stainless steel guard with built in ingredient chute

• Emergency stop button

• Dual bowl clamps to lock bowl down

• Heavy duty gearbox

• Protective covers for feet to protect counters and provide stability

• Industry standard #12 attachment hub

• Heavy duty cast iron frame

• No volt release

• Resettable thermal overload

• Optional Floor Stand or Mobile Trolley available

• Optional VH-12 Mincer attachment available

• Optional V99S Veg prep attachment available

Technical Specifications

Phase (Ø)

Motor (V)

Frequency (Hz)

AMP (A)

Power (kW) / (Hp)

Dimensions D x W x H (mm)

Capacity (ltr)

Net Weight (Kg)

1 230 50 4,8 0.25 / 0.75 488 x 431 x 766 10 78

Power Supply Requirements

Model Phase Start Up

Current (A)

Running Current

No Load (A) Full Load (A)

SP-100 1 23 3.7 4.8

4


Metcalfe SP-200 (20 Litre Heavy Duty Mixer)

The Metcalfe SP-200 has a total bowl capacity of 20 Litres. The three mixing tools provided ensure that all mixing requirements are met.

Features

• Gear driven

• Three speeds (105, 195 and 354) rpm


• CE approved

• Safety interlocked bowl guard and bowl lift

• Stainless steel guard with built in ingredient chute




• Protective covers for feet to protect counters and provide stability


• No volt release



• Non-slip rubber feet

• Optional Floor Stand or Mobile Trolley available



• Optional 10-litre conversion kit available.


Phase (Ø)

Motor (V)

Frequency (Hz)

AMP (A)

Power (kW) / (Hp)


Capacity (Litres)

Net Weight (Kg)

1 230 50 6,0 0.37 / 0.5 523 x 513 x 874 20 92


Model Phase Kw Start Up

Current (A)

Running Current


SP-200 1 0.37 24 4.8 6.0

5


Metcalfe SP-30Hi (30 Litre Heavy Duty Mixer)

The Metcalfe SP-30Hi has a total bowl capacity of 30 litres. The 3 mixing tools provided ensure that all mixing requirements are met.

Features

• Gear driven

• Three speeds (93, 165 & 319) rpm

• Fully integrated 15min timer

• Fully CE approved with an electrically interlocked bowl guard and bowl lift

• Quiet operation

• Permanently lubricated transmission

• Thermal overload protection (No-volt release)


• Abrasion resistant transmission design

• Stainless steel revolving safety guard with ingredient chute

• Heat treated hardened steel alloy gears, 25% thicker than the industry leader

• Front mounted controls for easy access and operation



• High torque transmission for heavy loads

• Emergency Stop



• Optional 20-litre conversion kit available


Phase (Ø)

Motor (V)

Frequency (Hz)

AMP Power

(kW) / (Hp) Dimensions

D x W x H (mm) Capacity (Litres)

Net Weight (Kg)

1 230 50 8,0 0.75 / 1.0 688 x 576 x 1172 30 195

3 380 50 2,0 0.75 / 1.0 688 x 576 x 1172 30 195


Model Phase Kw Start Up

Current (A) Running Current


SP-30Hi 1 0.75 26 6.5 8.0

SP-30Hi 3 0.75 8 1.27 1.73

SP-30Hi should be hardwired into a 20amp wall isolator and never installed on a 3-pin plug.

6




Features

• Gear driven




• Quiet operation











• Emergency Stop





Phase (Ø)

Motor (V)

Frequency (Hz)

AMP (A)

Power (kW) / (Hp)


Capacity (Litres)

Net Weight (Kg)

1 230 50 10 1,2 / 1.5 738 x 638 x 1316 40 280

3 380 50 3 1,2 / 1.5 738 x 638 x 1316 40 280



Current (A)

Running Current


SP-40Hi 1 38 7.3 9.85

SP-40Hi 3 12 1.9 2.95


7




Features

• Gear driven




• Quiet operation











• Emergency Stop





Phase (Ø)

Motor (V)

Frequency (Hz)

AMP Power

(kW) / (Hp) Dimensions

D x W x H (mm) Capacity (Litres)

Net Weight (Kg)

1 230 50 20 2,25 / 3,0 778 x 638 x 1316 60 310

3 380 50 6 2,25 / 3,0 778 x 638 x 1316 60 310



Current (A)

Running Current


SP-60Hi 1 45 14.5 20

SP-60Hi 3 21 4.8 6.5


8




Features

• Gear driven

• Heavy duty floor standing

• Three speeds (60, 106, 177 and 311) rpm


• CE approved

• Safety interlocked bowl guard and powered bowl lift

• Stainless steel revolving guard with built in ingredient chute





• No volt release






• Optional 40 litre conversion kit available.


Phase (Ø)

Motor (V)

Frequency (Hz)

AMP (A)

Power (kW) / (Hp)


Capacity (Litres)

Net Weight (Kg)

3 380 50 9 2,25 / 3,0 1088 x 788 x 1559 80 400



Current (A)

Running Current


SP-80Hi 3 21 4.8 6.5


9


Optional Extras

Floor Stand or Mobile Trolley

The Metcalfe floor stand / mobile trolley are designed for use with both the SP100 & SP200 and features a robust stainless-steel top with a mild steel frame and legs. The mobile trolley is fitted with lockable castors.

• (Stand) D x W x H (mm) 510 x 460 x 490 • (Trolley) D x W x H (mm) 510 x 460 x 590

VH-12 (Mincer)

The VH-12 mincer attachment is ideal for meat, fish and other foods (without bone). Supplied with stainless steel feed pan, sausage filler, pusher and 6mm extrusion plate.

V99S (Veg Prep Attachment)

The V99S veg prep attachment, come complete with 8 plates to grate or shred all types of vegetable and fruit.

• Grating: 2mm, 3mm, 4mm, 7mm & 12mm • Slicing: 2mm, 3mm & 8mm

Bowl Scraper

The bowl scraper eliminates the task of stopping mid batch to scrape product from inside of bowl. It reduces recipe time by no more stopping during mix time. Most recipes can have multiple steps reduced by use of the Bowl Scraper. In most cases, reduces time required for initial incorporation of ingredients. Provides product consistency by continuous scraping providing more consistent product results, batch after batch.

Conversion Kit (SP-200, SP-30Hi, SP-40Hi, SP-60Hi & SP-80Hi)

The Metcalfe half-size conversion kit will convert your for example SP200 20 litre mixer to a 10 litre . With the conversion kit, your mixer can mix smaller batches just as effectively as you can with the larger bowl. The kit includes a flat beater, whisk, dough hook and a bowl with adapter.

SP-200 = 20 litre to 10 litre SP-30Hi = 30 litre to 20 litre SP-40Hi = 40 litre to 20 litre SP-60Hi = 50 litre to 30 litre SP-80Hi = 80 litre to 40 litre

Bowl Trolley (SP-30Hi & SP-40Hi)

The bowl trolley make it easy to transport the bowl when loaded with product. Supplied as standard with SP-60Hi and SP-80Hi

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Installation

Unpacking

Unpack the mixer immediately after receipt. Please inspect the mixer to ensure no damage and all parts i.e. Bowl, Beater, Whisk & Dough Hook have been provided. If the machine is found to be damaged, keep all the packaging material and contact us immediately or contact your source of the equipment.

You should receive with your mixer:

- 1 x Stainless Steel Bowl - 1x Beater, 1x Whisk, 1x Dough Hook

- 1 x Bowl Trolley (SP-60Hi & SP-80Hi Only)

If any of the above items were not received with your mixer, please refer to page 20 for contact details and inform us immediately for replacements.

Please ensure that you complete the product information section on page 20.

Installation

1. Before using the mixer please read this manual thoroughly. DO NOT proceed with any installation nor operation if you have any questions or do not understand anything within this manual. Please see contact details for telephone number for assistance.

2. Carefully unbolt the mixer from the pallet using a 3/8” wrench socket. PLEASE NOTE: If the unit was supplied with Stand or Trolley, DO NOT dispose of the bolts as these will be required to secure the unit to either the Stand or Trolley.

Select a location for the mixer keeping these key points in mind:

• Surface must be level • Surface must be able to support a load of;

• SP-100: 92 Kg (Suitable for bench mounting also)

• SP-200: 104 Kg (Suitable for bench mounting also)

• SP-30Hi: 195 Kg • SP-40Hi: 260 Kg • SP-60Hi: 285 Kg • SP-80Hi: 400 Kg

• Easy access for maintenance and servicing • Clearance for operating controls, installing and removing attachments or bowl. • Sufficient space for adding ingredients during mixing periods • Rear ventilation outlet of mixer MUST NOT be blocked.

3. For safety reasons the mixer should be bolted down into position using all four holes located in the legs.

4. Please read the electrical information found on the data plate located at the rear of the machine. The incoming power should match the rating on the data plate.

Office, Shops and Railway Premises Act, 1963

The above Act requires that this machine and attachments shall be operated only by a properly instructed person or by an employee who is under the supervision of a properly instructed person. The instruction shall include indication of the possible dangers arising and the precautions to be observed. The Act also requires that no person under the age of 18 shall clean a machine if this exposes him to risk of injury from a moving part of that machine or any adjacent machine.

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Electrical Connection

Before connecting the mixer to an electrical supply, please check the details on the rating plate (on rear of the mixer). The mixer should be fitted to an isolated electrical supply, capable of supporting and electrical load of 20amps for SP30-Hi & SP40-Hi, 30amps for SP60-Hi & SP-80Hi.

NEVER USE AN EXTENSION CORD. The low AMP supply could damage the mixer of cause a fire.

The user should install an over-current protection device (e.g. fuse or NFB) or Residual Current Device (GFCI) to prevent a fault current risk.

The mixer is design for a TN power system Models SP-30Hi, SP-40Hi, SP-60Hi, 230 Volt single Phase are fitted with a colour-coded three-core cable as follows:

(1) Brown: Live (2) Blue: Neutral (3) Green/Yellow: Earth

As the colour of the wires may not correspond to the coloured markings identifying the terminals in your plug, you should proceed as follows:

- The wire which is coloured blue must be connected to the terminal which is marked with the letter N or coloured black. - The wire which is coloured brown must be connected to the terminal which is marked with the letter L or coloured red. - The wire which is coloured green/yellow must be connected to the terminal which is marked with the letter E or coloured green.

NOTE: In terms of the 3-phase, when the mixer is located and connected with the plug, please make sure that the shaft goes clockwise. (Same direction as the arrow sticker that located on the front of the mixer) If the shaft goes counter clockwise, please replace the wires: L3 with L2.

The mixer should be hardwired into a switched socket which isolates all poles and has a minimum contact clearance of 3mm and located close to the mixer for use in an emergency and to facilitate servicing.

The machine must be incorporated into a potential equalization system.

The leakage current for this appliance is no greater than 1 mA/KW.

If the electrical supply cable to the machine becomes damaged, it must be replaced by a specification or higher and suitable for the Mixer’s motor load.

The ground wire is fixed to the machine and this connection must be kept intact.

CAUTION: The mixer MUST be grounded.

• The minimum requirement for all electrical equipment’s correct operation is an air temperature of between +5℃ and +40℃.

• Electrical equipment is capable of operating correctly when the relative humidity does not exceed 95% at a maximum temperature of +40℃.

• Electrical equipment is capable of operating correctly at altitude up to 1000m. • Electrical equipment is designed to withstand and be protected against the effects of transportation, and

storage temperature within a range of -25℃ to +55℃ and for short periods not exceeding 24h at up to +70℃.

12


Fitting the Bowl

NOTE: Install the bowl BEFORE attaching the agitators.

1. Lower the bowl by pulling the bowl lift lever forward and down to its resting position.

2. Lift the bowl by the bowl handles and

a) Slowly position the locking pin (located on the rear of the bowl) into the hole in the middle rear of the cradle (see fig A).

b) Lower the bowl onto the pins located on either side of the bowl cradle

3. Once the bowl is positioned on the cradle, secure the bowl by pulling each bowl clamp forward until the bowl is locked tight (see fig B).

Bowl Lift & Bowl Guard

The bowl cradle and guard are electrically interlocked so that the mixer will only operate when the bowl is in the raised position. In addition to this, the bowl guard must be in the locked position, by rotating into position (left to right).

Only once the bowl is in the raised position and the guard in the locked position will the mixer operate, this ensures total user safety at all times.

Once the guard has been opened and the bowl lowered, the mixer can only be restarted by pressing the start button.

During operation additional ingredients can be added via the ingredients chute located on the right-hand side of the bowl guard.

Attachment Selection

The beater, whisk and dough hook are meant for the work implied by their names. Do not use the beater for dough making or the whisk for anything other than whisking, aerating or mixing light mixtures. The below table shows the typical uses for each of the tools supplied.

Beater

Whisk

Dough Hook

Firm mixes such as;

Light pastry Cakes Biscuits Icing Fillings Mashed Vegetables

Light mixes such as;

Whipped cream Mayonnaise Egg whites Pancakes Soufflés

Heavy mixes such as; Dough Pie Pastry

13


Fitting Attachments (i.e. Beater, Whisk & Dough Hook)

NOTE: It is easier to install the attachments prior to adding the ingredients into the bowl.

1. Rotate the bowl guard to the left so it rests in the open position (see fig A).

Excessive force used to open and close the bowl guard may damage the spring lock and bowl guard micro switch and will void the warranty.

2. Slide the attachment slowly upwards onto the planetary shaft fitting the shaft pin through the slot in the agitator (see fig B).

3. Rotate the attachment clockwise to secure it onto the (Fig. B) planetary shaft. (Fig. A)

NOTE: Install the bowl BEFORE inserting agitators.

NOTE: Attachments should always rotate in a clockwise direction around bowl. If an attachment is moving counter clockwise, please contact licensed electrician immediately to remedy incorrect wiring.

Speed Selection

Before changing speeds, the mixer must always be STOPPED. The necessary speed can then be selected before restarting the mixer by pressing the green start button.

The speed selected depends largely on the quantity and consistency of the product. It is recommended that mixing is always started at the lowest speed and progressively increased to the desire setting. In an emergency situation always use the red emergency stop button to stop the mixer. The below table show the recommended speeds for the range of tools;

Recommended Speed

SP-10, SP-200, SP-30Hi, SP-40Hi, SP-60Hi

1st Gear 2nd Gear 3rd Gear

Whisk

Beater

Dough Hook

Recommended Speed

SP-80Hi ONLY

1st Gear 2nd Gear 3rd Gear 4th Gear

Whisk

Beater

Dough Hook

14


Thumbscrew

Plastic Cover

How to Use the Attachment Hub

Never put your hand into the feed chute when using any mixer attachment.

The mixer must be OFF before installing attachments! Do NOT use attachments while mixing!

1. Loosen and remove the attachment hub thumbscrew (see fig A).

2. Remove the plastic cover from the attachment hub (see fig A).

3. Lubricate the attachment shaft with a food quality grease or mineral oil.

4. Insert the attachment shaft into the hub making sure to line up the alignment pin with the hub hole.

5. Tighten the thumbscrew back into the hub and securely tighten it. (Fig. A)

6. Select the appropriate speed setting by lifting or lowering the speed control lever.

The below table shows the recommended speeds while using the hub attachments:

Recommended Speed

1st Gear 2nd Gear 3rd Gear

V99S (Slicing)

V99S (Grating)

VH-12 (Mincing)

NOTE: Make sure the bowl is up and the bowl guard is closed. The mixer will not start if the bowl and the bowl guard are not in the proper operating position.

7. Press the green start button located on the middle of the control panel.

Always STOP the mixer BEFORE changing speeds! Failure to do so may damage the gears or other parts and WILL void the warranty!

8. To change the speed while using mixer attachments:

a) Press the red stop button

b) Change the speed by raising or lowering the speed control lever

c) Press the green start button to restart the mixer.

Mixing Ingredients

Please follow the capacity chart located on page 15. Overloading or not following the chart will damage the mixer and void warranty.

Attachments should always rotate in a clockwise direction around the bowl. If the attachment rotates, counter clockwise, contact a licenced technician immediately to correct incorrect wiring.

Important: Make sure the speed selector is on the 1st gear.

1. Add the appropriate mixing ingredients into the bowl.

2. Raise the bowl lift handle up completely until the bowl locks into position.

3. Slide the bowl guard to the right hand-side until it locks into place.

Note: The mixer will not start if the bowl guard is open or if the bowl is in the lower position.

15


Capacity Chart

Product SP-100 SP-200 SP-30Hi SP-40Hi SP-60Hi SP-80Hi

Waffle or Hot Cake Batter

4.7 ltr 7.6ltr 11.4 ltr 15.1 ltr 22.7 ltr 28.4 ltr ✓

Whipped Cream 15.1 ltr 15.1 ltr 5.7 ltr 8.5 ltr 11.4 ltr 15.1 ltr ✓

Mashed Potato 22.7 kg 22.7 kg 10.4 kg 13.6 kg 18.1 kg 22.7 kg ✓

Egg Whites 1.9 ltr 1.9 ltr 1.2 ltr 1.7 ltr 1.9 ltr 1.9 ltr ✓

Meringue (Qty of Water)

2.8 ltr 2.8 ltr 0.95 ltr 1.2 ltr 1.7 ltr 2.8 ltr ✓

Raised Donut Dough

(65% AR) * 32.3 kg 32.3 kg 6.8 kg 11.3 kg 27.2 kg 32.3 kg

✓ 1st & 2nd

Only

Heavy Bread Dough

(55% AR) * 32.3 kg 32.3 kg 13.6 kg 18.1 kg 31.8 kg 32.3 kg

✓ 1st & 2nd

Only

Bread & Roll Dough

(60% AR) * 40.8 kg 40.8 kg 20.4 kg 27.2 kg 36.3 kg 40.8 kg

✓ 1st & 2nd

Only

Pizza Dough, Thin

(40% AR) * ● Δ □ 22.7 kg 22.7 kg 7.3 kg 13.6 kg 18.1 kg 22.7 kg

✓ 1st & 2nd

Only

Pizza Dough, Medium

(40% AR) * ● □ 40.8 kg 40.8 kg 11.3 kg 18.1 kg 31.8 kg 40.8 kg

✓ 1st & 2nd

Only

Pizza Dough, Thick

(40% AR) * ● 45.4 kg 45.4 kg 18.1 kg 22.7 kg 31.8 kg 45.4 kg

✓ 1st & 2nd

Only

Fondant Icing 27.2 kg 27.2 kg 8.2 kg 11.3 kg 16.3 kg 27.2 kg ✓

Cake 40.8 kg 40.8 kg 13.6 kg 18.1 kg 27.2 kg 40.8 kg ✓

Pie Dough 31.8 kg 31.8 kg 12.2 kg 15.9 kg 22.7 kg 31.8 kg ✓

Pasta, Basic Egg Noodle

22.7 kg 22.7 kg 3.6 kg 7.7 kg 15.9 kg 22.7 kg ✓

*

Note: The mixer capacity depends on the moisture content of the dough. When mixing dough (pizza, bread, or bagels) check your AR%! %AR (% Absorption Ratio) = Water weight divided by flour weight. The capacities listed above are based on flour room temperature and 20°C water temperature. (1 litre water weight 3.77 kilo)

Δ Maximum mixing time – 7 minutes

● If high gluten flour is used, reduce the batch size by 10%

If using chilled flour, water below 20°C, or ice, reduce batch size by 10%

□ 2nd speed should never be used on 50% AR or lower with the exception of Model SP-60Hi the SP-60Hi

requires a 50% reduction in batch size to mix in speed 2 with 50% AR dough

1. Recommended weight for a finished mix unless otherwise stated

2. Water content e.g. 25% Flour / 12.5% Water = 50% Moisture

3. For pizza dough with lower moisture content, consult Metcalfe Catering Equipment,

(see contact details on page 20).

4. For higher gluten flour reduce dough batch by 25%

16


Cleaning Instructions

• NEVER use a scrubber pad, steel wool, or abrasive material to clean the mixer. • NEVER use bleach or bleach based cleaner. • ALWAYS remove the attachment/s after each batch. If not, the attachment/s can become stuck on the shaft and difficult to remove.

ALWAYS DISCONNECT OR UNPLUG THE ELECTRICAL POWER FROM THE MIXER BEFORE CLEANING. Recommended Cleaning

Part Required Action Frequency

Attachments Hand wash using soap and water, rinse, dry and sanitise. Clean after each use

Guard Hand wash using soap and water, rinse, dry and sanitise.

Bowl Using a sponge or cloth, soap and water, apply pressure to ensure the bowl is clean, rinse, dry and sanitise. The bowl can also be placed in a dishwasher

Clean after each use

Solid Bowl Guard

Hand wash using soap and water, rinse, dry and sanitise. Clean after each use

Bowl Cradle Hand wash using soap and water, rinse, dry and sanitise. Daily

Planetary Shaft Wipe with a clean damp cloth, dry & sanitise. Clean after each use

Exterior Hand wash using soap and water, rinse, dry and sanitise. Daily

Hub Interior Wipe with clean damp cloth, dry & sanitise. Daily

Maintenance

Regular maintenance is necessary on all mixers if they are to run smoothly and problem free.

Part Required action Frequency

Planetary Ring Reapply grease. Inject grease (2 pumps only) into fitting on the side of planetary DO NOT overfill Once a year.

Bowl Slide Rods Apply food quality grease on the bowl slide rods. Raise and lower the bowl to distribute the grease onto the rods.

If the bowl becomes difficult to raise or lower.

Gear Oil Renewal (SP80-Hi Only)

Please unscrew and leak the oil from the indicated oil-leaking hole. After finishing the leaking, re-screw back tightly with the anti-leaking coat on the screw. Fill the gear oil to the indicated re-fill oil hole.

We recommended that any servicing or maintenance work must be carried out by trained technicians

17


Troubleshooting

Problem Possible Causes Action Required

Mixer will not turn

Bowl guard not in closed position. Rotate guard to the right until fully closed.

Bowl not raised. Raise bowl to highest position.

Power not connected correctly.

Check all power connections. Plug into a live socket. (Do not use extension cord!) Test socket with another item.

Building circuit breaker is off. Check breaker box.

Internal overload tripped.

Wait two minutes. Press stop button then press start button. (If overload continues to trip, reduce batch size and/or adjust recipe!)

Gear not engaged. Switch gear fully into position. (Mixer will not operate if the speed control lever is positioned in between speeds)

Mixing stops during mixing

Internal overload tripped.

Wait two minutes. Press stop button then press start button. (If overload continues to trip, reduce batch size and/or adjust recipe!)

Damaged or broken transmission belt. Replace belt.

Mixer is noisy

Mixer is not installed on level surface.

Adjust surface or relocate mixer. Make sure the rubber feet are installed.

Bowl not seated correctly or clamps not in place.

Ensure bowl is seated into bowl cradle correctly and bowl clamps are locked into place.

Attachment not fitted properly.

Remove and re attach attachment into position correctly

Overloading bowl. Reduce batch size. (See capacity Chart)

Damaged or worn belt. Replace belt

Planetary ring gear needs more grease. Technician to inspect for source of noise.

Safety guard seized (will not move freely)

Clean & lubricate slide sheath.

Technician must drop down planetary assembly to access mat & sheath.

Attachments won’t go onto the planetary shaft easily

Lack of lubrication and / or cleaning of the planetary shaft.

Wipe planetary shaft with a clean damp cloth and lubricate the shaft with mineral oil or food quality grease.

Mixing time is too long.

Three-phase mixer is wired incorrectly.

Attachments should rotate clockwise around bowl. If not, electrician must rewire.

Batch size too small. Increase batch size or use half size conversation kit.

Bowl lift sticking or not operational.

Lack of lubrication on bowl slides.

Lubricate bowl slides with food quality grease. If still sticking, technician must clean bowl lift mechanism.

One or more gears not working

Damaged or broken gear/s.

Technician to replace gears. Always stop mixer before changing gears.

Mixer will not mix medium or heavy

loads. Incorrect or low voltage. Contact electrician.

Residue leaking from hub.

Contaminated hub due to food build-up.

Technician to remove hub and clean interior. To avoid problem, always wipe hub and dry after each use.

18


Attachments touching bottom or

sides of bowl.

Defective or dented bowl. Remove dents or replace bowl.

Defective attachment. Replace attachment.

Broken whisk wires

Batch size too large for mixer, Items too firm,

speed too high.

Reduce batch size. (See Capacity Chart) Adjust recipe. Reduce speed.

Hand utensil dropped into bowl while mixing.

Stop mixer before working on mixture.

Broken beater

Ingredients too cold or too large (e.g. frozen butter, cream cheese cut in chunks

Wait for ingredient to reach room temperature before mixing. Reduce chunk size.

Broken dough hook

Batch size too large for mixer.

Reduce batch size. (See Capacity Chart). Adjust recipe.

Ingredients too cold or too large

Wait for ingredients to reach room temperature before mixing. Reduce chunk size

Discoloration of mixed product

Bowl has not been cleaned thoroughly.

Clean bowl again (refer to page 9).

Noise Test Report

The average A-weighted sound pressure level is listed on the below table.

Model Noise SP-100 SP-200 SP-30Hi SP-40Hi SP-60Hi SP-80Hi

Noise Level 67.3 dB 65.5 dB 64.4 dB 61.9 dB 60.1 dB 59.1 dB

19


Parts Diagram w/ Parts List & Wiring Diagrams

To obtain a copy of the breakdown drawing & parts list relating to either of the below mixers. Either email [email protected] quoting the serial no of the unit as shown in the above image. Alternatively, you can scan the below QR codes using a QR Scanner to download them directly to your phone or tablet.

SP-100 (Parts Diagram)

SP-100 (Wiring Diagrams)

SP-200 (Parts Diagram)

SP-200 (Wiring Diagrams)

SP-30Hi (Parts Diagram)

SP-30Hi (Wiring Diagrams)







To download a QR Scanner to your mobile / table please go to your devices application store and search for the below;

Apple Device Windows Android

QR Code Reader by Scan QR Code Reader QR Code Reader

mailto:[email protected]

https://www.microsoft.com/en-gb/store/apps/qr-code-reader/9wzdncrfj1s9

https://apps.apple.com/gb/app/qr-code-reader-by-scan/id698925807

https://www.microsoft.com/en-us/p/qr-code-reader/9wzdncrfj1s9?activetab=pivot:overviewtab

https://play.google.com/store/apps/details?id=me.scan.android.client&hl=en_GB

20


Spare Parts and Service

For more information on Metcalfe Spares / Accessories and Service Support, please always quote the Metcalfe Serial Number of the machine. This can be found on the serial number plate which is shown below and the location as to where is can be found on the machine.

Contact us on

Metcalfe Sales & Spares Dept. Tel: 01766 830 456 – Opt. 1 Email: [email protected]

Metcalfe Service Dept. Tel: 01766 830 456 – Opt. 4 Email: [email protected]

Additional copies of either the instruction manual or breakdown drawing for this unit can be obtained by visiting the Metcalfe Catering Equipment Ltd website or contacting sales.

Web-site: www.metcalfecatering.com / Sales e-mail: [email protected]

Product Information

Please complete the below details and keep in a safe place. Ensure that you complete the Model No & Serial No sections for future reference when enquiring for spare parts and technical help.

Please see above for location of serial no on the Metcalfe data plate, the model no for your unit will be the first section of the serial no. as shown on the above plate.

Metcalfe Catering Equipment Ltd

Company Name:

Company Address:

Model No: Serial No: Date of Purchase:

Name of Dealer:

Warranty:

Please retain this section for your records

Model No:

SP100/1234/6B

220 – 240 V

50 Hz

(Located on left hand side of the

machine’s head)

the details below;



http://www.metcalfecatering.com/


21


Metcalfe Warranty

All Metcalfe products are guaranteed against defects in material and workmanship for a period of one year from date of Invoice, except where specially noted.

The Company's obligation under this warranty is limited to repairing or replacing, without charge, any part or parts found to be defective under normal use, in accordance to the specified operations manual and capacity ratings.

On all return to factory warranty items, it is the responsibility of the purchaser to return the entire unit to the factory, in a clean condition, properly packed and labelled.

All repairs, alterations or replacement of materials or parts not authorised by Metcalfe will automatically void all warranties in their entirety.

There is a limited 6-month warranty on the following:

• Mixer attachments (beater, whisk and dough hook)

• Parts purchased or supplied for the repair of Metcalfe equipment

• This warranty does not cover the following:

• Failure due to neglect, abuse, careless handling or misuse of machine

• Failure caused due to improper maintenance

Metcalfe and its suppliers reserve the right to make changes in design and specification to any product without prior notification.

22


Notes

(Record any preferred times settings etc. here to act as a quick reference for other users) ____________________________________________________________________________________________

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23


Electrical PAT Certificate

Test Details Result

Item:

Class: Class 1 / Class 2

Date: / /

Appliance ID:

User ID: M.C.E

Visual:

Earth Current: amps

Class 1: Earth Result / RPE Ω

RISO: MΩ

1 EA: MA

Class 2 RISO: MΩ

1 EA: MA

Insulation (500V): MΩ

Load: KVA

Leakage: MA

Polarity (leads only):

Electrical PAT Certificate

Test Details Result

Item:


Date: / /

Appliance ID:

User ID: M.C.E

Visual:

Earth Current: amps


RISO: MΩ

1 EA: MA

Class 2 RISO: MΩ

1 EA: MA


Load: KVA

Leakage: MA


Test Details Result

Item:


Date: / /

Appliance ID:

User ID: M.C.E

Visual:

Earth Current: amps


RISO: MΩ

1 EA: MA

Class 2 RISO: MΩ

1 EA: MA


Load: KVA

Leakage: MA


Test Details Result

Item:


Date: / /

Appliance ID:

User ID: M.C.E

Visual:

Earth Current: amps


RISO: MΩ

1 EA: MA

Class 2 RISO: MΩ

1 EA: MA


Load: KVA

Leakage: MA


Date post:	28-Jul-2020
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