Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. We will automatically roundup your bill each month to the next highest dollar. Your pennies will help those in need to pay their water bills. This program is administered by the Greater Washington Urban League for DC Water. See reverse for more details. c Roundup c Roundup plus $1.00 c Roundup plus $2.00 Customer Service / Servicio Al Cliente: (202) 354-3600 Emergencies / Emergencia: (202) 612-3400 MCLEAN GARDENS CONDO CFM MGMT 5250 CHEROKEE VE STE 100 ALEXANDRIA VA 22312-2052 000006396 01 MB 0.382 1/1 18 00026 08242010 UTL DCWA 1PG S D Page 1 of 2 Account Number 0030569-8 Meter Number Prior Read Date Current Read Date Number Of Days Prior Read Current Read Usage (CCF) Usage (Gallons) Read Type 13518176 07/21/10 08/19/10 29 7873 7959 86 64,328 ACTUAL Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse. Historical Usage ASONDJFMAMJJA 0 40 80 120 160 Month CCF IMPORTANT MESSAGES Bill Summary "WATER IS LIFE" Account Number Please Pay By 09/20/10 Amount Due after 09/27/10 1-Time SPLASH Donation Amount Enclosed Pay online at www.dcwater.com Pay By Telephone (202)354-3600 0030569-8 $636.50 $700.15 _________ _________ DC Water and Sewer Authority Customer Service Department P.O. Box 97200 Washington, D.C. 20090 000003056981 1 0000636500 0000700153 Service Address 3801 Rodman St NW Washington, DC 20016-2814 Square/Suffix/Lot 1823/ /0005 Impervious Surface Square Footage 12000 CURRENT WATER AND SEWER CHARGES - COMMERCIAL Metering Fee $3.92 Water Services 86 CCF x $ 2.51 $215.86 Sewer Services 86 CCF x $ 3.61 $310.46 Impervious Area Charge 12 ERU x $ 2.20 $26.40 CURRENT CHARGES AND CREDITS DC Government PILOT Fee 86 CCF x $ .43 $36.98 DC Government Right of Way Fee 86 CCF x $ .14 $12.04 DC Govt Stormwater Fee 12 ERU x $ 2.57 $30.84 TOTAL CURRENT CHARGES $636.50 TOTAL CURRENT BILL $636.50 Billing Date Previous Balance Payments as of 08/23/10 - Thank you Late Fees From Prior Balance Outstanding Amount Due Total Current Bill Total Amount Due - Please Pay by 09/20/10 08/24/10 $736.85 $736.85 $0.00 $0.00 $636.50 $636.50 CR
Transcript
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE VE STE 100ALEXANDRIA VA 22312-2052
000006396 01 MB 0.382 1/1 18 00026 08242010 UTL DCWA 1PG S D
Page 1 of 2
Account Number 0030569-8
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518176 07/21/10 08/19/10 29 7873 7959 86 64,328 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030569-8$636.50$700.15
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 86 CCF x $ 2.51 $215.86Sewer Services 86 CCF x $ 3.61 $310.46Impervious Area Charge 12 ERU x $ 2.20 $26.40
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 86 CCF x $ .43 $36.98DC Government Right of Way Fee 86 CCF x $ .14 $12.04DC Govt Stormwater Fee 12 ERU x $ 2.57 $30.84
TOTAL CURRENT CHARGES $636.50
TOTAL CURRENT BILL $636.50
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$736.85$736.85
$0.00$0.00
$636.50
$636.50
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 111 CCF x $ 2.51 $278.61Sewer Services 111 CCF x $ 3.61 $400.71Impervious Area Charge 17.50 ERU x $ 2.20 $38.50
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 111 CCF x $ .43 $47.73DC Government Right of Way Fee 111 CCF x $ .14 $15.54DC Govt Stormwater Fee 17.50 ERU x $ 2.57 $44.98
TOTAL CURRENT CHARGES $829.99
TOTAL CURRENT BILL $829.99
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$1,030.69$1,030.69
$0.00$0.00
$829.99
$829.99
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000078 1/1 1/2 18 08242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030571-4
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518174 07/21/10 08/19/10 29 7862 7991 129 96,492 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
50
100
150200
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030571-4$923.69
$1,016.06__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 129 CCF x $ 2.51 $323.79Sewer Services 129 CCF x $ 3.61 $465.69Impervious Area Charge 11.90 ERU x $ 2.20 $26.18
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 129 CCF x $ .43 $55.47DC Government Right of Way Fee 129 CCF x $ .14 $18.06DC Govt Stormwater Fee 11.90 ERU x $ 2.57 $30.58
TOTAL CURRENT CHARGES $923.69
TOTAL CURRENT BILL $923.69
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$1,131.08$1,131.08
$0.00$0.00
$923.69
$923.69
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
0000079 1/1 1/2 18 08242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030572-2
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518161 07/21/10 08/19/10 29 4412 4470 58 43,384 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
20
40
6080
Month
CC
F
I MPORTANT MESSAGES
Cool i ng Tower cr edi t was not appl i ed because t he cr edi texceeds t he t ot al sewer usage.
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030572-2$453.95$499.35
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 58 CCF x $ 2.51 $145.58Sewer Services 58 CCF x $ 3.61 $209.38Impervious Area Charge 13 ERU x $ 2.20 $28.60
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 58 CCF x $ .43 $24.94DC Government Right of Way Fee 58 CCF x $ .14 $8.12DC Govt Stormwater Fee 13 ERU x $ 2.57 $33.41
TOTAL CURRENT CHARGES $453.95
TOTAL CURRENT BILL $453.95
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$474.02$474.02
$0.00$0.00
$453.95
$453.95
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 1 CCF x $ 2.51 $2.51Sewer Services 1 CCF x $ 3.61 $3.61Impervious Area Charge 17.20 ERU x $ 2.20 $37.84
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 1 CCF x $ .43 $0.43DC Government Right of Way Fee 1 CCF x $ .14 $0.14DC Govt Stormwater Fee 17.20 ERU x $ 2.57 $44.20
TOTAL CURRENT CHARGES $92.65
TOTAL CURRENT BILL $92.65
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$92.65$92.65$0.00$0.00
$92.65
$92.65
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
0000079 1/1 1/2 18 08242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030574-8
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518175 07/21/10 08/19/10 29 4484 4563 79 59,092 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
25
50
75100
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030574-8$532.43$585.67
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003057487 1 0000532437 0000585671
Service Address3800 39th St NW
Washington, DC 20016-2833
Square/Suffix/Lot 1798/ /0013
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 79 CCF x $ 2.51 $198.29Sewer Services 79 CCF x $ 3.61 $285.19
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 79 CCF x $ .43 $33.97DC Government Right of Way Fee 79 CCF x $ .14 $11.06
TOTAL CURRENT CHARGES $532.43
TOTAL CURRENT BILL $532.43
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$552.50$552.50
$0.00$0.00
$532.43
$532.43
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 51 CCF x $ 2.51 $128.01Sewer Services 51 CCF x $ 3.61 $184.11Impervious Area Charge 20.70 ERU x $ 2.20 $45.54
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 51 CCF x $ .43 $21.93DC Government Right of Way Fee 51 CCF x $ .14 $7.14DC Govt Stormwater Fee 20.70 ERU x $ 2.57 $53.20
TOTAL CURRENT CHARGES $443.85
TOTAL CURRENT BILL $443.85
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$517.44$517.44
$0.00$0.00
$443.85
$443.85
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000081 1/1 1/2 18 08242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030576-3
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514029 07/21/10 08/19/10 29 6850 6923 73 54,604 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030576-3$492.29$541.52
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003057634 1 0000492296 0000541527
Service Address3700 39th St NW
Washington, DC 20016-5513
Square/Suffix/Lot 1798/ /0014
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 73 CCF x $ 2.51 $183.23Sewer Services 73 CCF x $ 3.61 $263.53
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 73 CCF x $ .43 $31.39DC Government Right of Way Fee 73 CCF x $ .14 $10.22
TOTAL CURRENT CHARGES $492.29
TOTAL CURRENT BILL $492.29
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$498.98$498.98
$0.00$0.00
$492.29
$492.29
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000081 1/1 1/2 18 08242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030577-1
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514016 07/21/10 08/19/10 29 6285 6446 161 120,428 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
65
130
195260
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030577-1$1,218.86$1,340.75
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 161 CCF x $ 2.51 $404.11Sewer Services 161 CCF x $ 3.61 $581.21Impervious Area Charge 28.90 ERU x $ 2.20 $63.58
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 161 CCF x $ .43 $69.23DC Government Right of Way Fee 161 CCF x $ .14 $22.54DC Govt Stormwater Fee 28.90 ERU x $ 2.57 $74.27
TOTAL CURRENT CHARGES $1,218.86
TOTAL CURRENT BILL $1,218.86
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$1,814.27$1,814.27
$0.00$0.00
$1,218.86
$1,218.86
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000081 1/1 1/2 18 08242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030578-9
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514031 07/21/10 08/19/10 29 7241 7290 49 36,652 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030578-9$331.73$364.90
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003057892 1 0000331737 0000364902
Service Address3600 39th St NW
Washington, DC 20016-5501
Square/Suffix/Lot 1798/ /0016
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 49 CCF x $ 2.51 $122.99Sewer Services 49 CCF x $ 3.61 $176.89
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 49 CCF x $ .43 $21.07DC Government Right of Way Fee 49 CCF x $ .14 $6.86
TOTAL CURRENT CHARGES $331.73
TOTAL CURRENT BILL $331.73
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$418.70$418.70
$0.00$0.00
$331.73
$331.73
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
13514030 07/18/10 08/18/10 31 10419 10524 105 78,540 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030579-7$706.37$777.01
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003057971 1 0000706373 0000777012
Service Address3901 Langley Ct NW
Washington, DC 20016-5529
Square/Suffix/Lot 1798/ /0016
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 105 CCF x $ 2.51 $263.55Sewer Services 105 CCF x $ 3.61 $379.05
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 105 CCF x $ .43 $45.15DC Government Right of Way Fee 105 CCF x $ .14 $14.70
TOTAL CURRENT CHARGES $706.37
TOTAL CURRENT BILL $706.37
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$967.28$967.28
$0.00$0.00
$706.37
$706.37
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDOCFM MANAGEMENT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
000006395 01 MB 0.382 1/1 18 00026 08242010 UTL DCWA 1PG S D
Page 1 of 2
Account Number 0030580-5
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13516884 07/21/10 08/18/10 28 12622 12868 246 184,008 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
150
300
450600
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030580-5$1,190.55$1,309.61
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
CURRENT WATER AND SEWER CHARGES - COMMERCIALCooling Tower Adjustment 174.35CR CCF x $ 3.61 $629.40CRMetering Fee $3.92Water Services 246 CCF x $ 2.51 $617.46Sewer Services 246 CCF x $ 3.61 $888.06Impervious Area Charge 35.70 ERU x $ 2.20 $78.54
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 246 CCF x $ .43 $105.78DC Government Right of Way Fee 246 CCF x $ .14 $34.44DC Govt Stormwater Fee 35.70 ERU x $ 2.57 $91.75
TOTAL CURRENT CHARGES $1,190.55
TOTAL CURRENT BILL $1,190.55
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$1,736.17$1,736.17
$0.00$0.00
$1,190.55
$1,190.55
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVENUE #100ALEXANDRIA VA 22312-2052
000006399 01 MB 0.382 1/1 18 00026 08242010 UTL DCWA 1PG S D
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030581-3$836.65$920.32
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003058130 1 0000836658 0000920326
Service Address3930 Langley Ct NW
Washington, DC 20016-5532
Square/Suffix/Lot 1798/ /0017
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $40.54Water Services 119 CCF x $ 2.51 $298.69Sewer Services 119 CCF x $ 3.61 $429.59
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 119 CCF x $ .43 $51.17DC Government Right of Way Fee 119 CCF x $ .14 $16.66
TOTAL CURRENT CHARGES $836.65
TOTAL CURRENT BILL $836.65
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$916.93$916.93
$0.00$0.00
$836.65
$836.65
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
0000079 1/1 1/2 18 08242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030582-1
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514047 07/21/10 08/19/10 29 8254 8348 94 70,312 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
50
100
150200
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030582-1$632.78$696.05
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003058219 1 0000632786 0000696056
Service Address3500 39th St NW
Washington, DC 20016-3063
Square/Suffix/Lot 1798/ /0017
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 94 CCF x $ 2.51 $235.94Sewer Services 94 CCF x $ 3.61 $339.34
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 94 CCF x $ .43 $40.42DC Government Right of Way Fee 94 CCF x $ .14 $13.16
TOTAL CURRENT CHARGES $632.78
TOTAL CURRENT BILL $632.78
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$766.58$766.58
$0.00$0.00
$632.78
$632.78
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
CURRENT WATER AND SEWER CHARGES - COMMERCIALCooling Tower Adjustment 54.72CR CCF x $ 3.61 $197.54CRMetering Fee $40.54Water Services 159 CCF x $ 2.51 $399.09Sewer Services 159 CCF x $ 3.61 $573.99Impervious Area Charge 23.50 ERU x $ 2.20 $51.70
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 159 CCF x $ .43 $68.37DC Government Right of Way Fee 159 CCF x $ .14 $22.26DC Govt Stormwater Fee 23.50 ERU x $ 2.57 $60.40
TOTAL CURRENT CHARGES $1,018.81
TOTAL CURRENT BILL $1,018.81
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$971.75$971.75
$0.00$0.00
$1,018.81
$1,018.81
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
0000079 1/1 1/2 18 08242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030584-7
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518162 07/21/10 08/19/10 29 3990 4035 45 33,660 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
15
30
4560
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030584-7$304.97$335.47
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003058477 1 0000304973 0000335472
Service Address3400 39th St NW
Washington, DC 20016-3756
Square/Suffix/Lot 1798/ /0015
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 45 CCF x $ 2.51 $112.95Sewer Services 45 CCF x $ 3.61 $162.45
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 45 CCF x $ .43 $19.35DC Government Right of Way Fee 45 CCF x $ .14 $6.30
TOTAL CURRENT CHARGES $304.97
TOTAL CURRENT BILL $304.97
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$358.49$358.49
$0.00$0.00
$304.97
$304.97
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000081 1/1 1/2 18 08242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030585-4
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518178 07/21/10 08/19/10 29 11214 11345 131 97,988 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
65
130
195260
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030585-4$880.31$968.34
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003058545 1 0000880310 0000968340
Service Address3601 39th St NW
Washington, DC 20016-5549
Square/Suffix/Lot 1820/ /0010
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 131 CCF x $ 2.51 $328.81Sewer Services 131 CCF x $ 3.61 $472.91
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 131 CCF x $ .43 $56.33DC Government Right of Way Fee 131 CCF x $ .14 $18.34
TOTAL CURRENT CHARGES $880.31
TOTAL CURRENT BILL $880.31
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$947.21$947.21
$0.00$0.00
$880.31
$880.31
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000078 1/1 1/2 18 08242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030586-2
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518163 07/21/10 08/19/10 29 7201 7286 85 63,580 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030586-2$572.57$629.83
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003058624 1 0000572576 0000629838
Service Address3701 39th St NW
Washington, DC 20016-5515
Square/Suffix/Lot 1822/ /0013
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 85 CCF x $ 2.51 $213.35Sewer Services 85 CCF x $ 3.61 $306.85
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 85 CCF x $ .43 $36.55DC Government Right of Way Fee 85 CCF x $ .14 $11.90
TOTAL CURRENT CHARGES $572.57
TOTAL CURRENT BILL $572.57
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$980.66$980.66
$0.00$0.00
$572.57
$572.57
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000081 1/1 1/2 18 08242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030587-0
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514040 07/16/10 08/18/10 33 8092 8200 108 80,784 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030587-0$726.44$799.09
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003058703 1 0000726443 0000799094
Service Address3850 Rodman St NW
Washington, DC 20016-2827
Square/Suffix/Lot 1822/ /0013
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 108 CCF x $ 2.51 $271.08Sewer Services 108 CCF x $ 3.61 $389.88
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 108 CCF x $ .43 $46.44DC Government Right of Way Fee 108 CCF x $ .14 $15.12
TOTAL CURRENT CHARGES $726.44
TOTAL CURRENT BILL $726.44
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$606.02$606.02
$0.00$0.00
$726.44
$726.44
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
000005206 01 MB 0.382 1/1 18 00021 09022010 UTL DCWA 1PG S D
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Cool i ng Tower cr edi t was not appl i ed because t he cr edi texceeds t he t ot al sewer usage.
Thi s bi l l i ng st at ement cover s an ext ended per i od. Pl easecal l our Cust omer Ser vi ce Depar t ment i f you need t o makepayment ar r angement s.
Adj ust ed bi l l s 12/ 23/ 09 t hr u 06/ 23/ 10. Pl ease see l i ne i t emcr edi t s on t hi s bi l l . Rebi l l i ng f or t i me per i od i n t hemet er i nf o box.
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/27/10Amount Due after 10/04/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030588-8$0.00$0.00
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003058882 1 0000000000 0000000000
Service Address3660 38th St NW
Washington, DC 20016-2912
Square/Suffix/Lot 1822/ /0013
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 55 CCF x $ 2.51 $138.05Sewer Services 55 CCF x $ 3.61 $198.55
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 55 CCF x $ .43 $23.65DC Government Right of Way Fee 55 CCF x $ .14 $7.70Cooling tower debit $1,494.54
TOTAL CURRENT CHARGES $1,866.41
ADJUSTMENTSSewer Comm Adj $2,451.19CRWater Comm Adj $1,704.29CRROW Fee Comm Adj $95.06CRPILOT Fee Comm Adj $291.97CR
TOTAL CURRENT BILL $2,676.10CR
Billing DatePrevious BalancePayments as of 09/01/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due
09/02/10$646.16$646.16
$0.00$0.00
$2,676.10
$2,676.10
CR
CR
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENSC/O CFM MANAGEMENT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
000006397 01 MB 0.382 1/1 18 00026 08242010 UTL DCWA 1PG S D
Page 1 of 2
Account Number 0030589-6
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518157 07/21/10 08/19/10 29 1956 1959 3 2,244 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A03
6
912
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030589-6$394.62$434.08
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 3 CCF x $ 2.51 $7.53Sewer Services 3 CCF x $ 3.61 $10.83Impervious Area Charge 77.70 ERU x $ 2.20 $170.94
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 3 CCF x $ .43 $1.29DC Government Right of Way Fee 3 CCF x $ .14 $0.42DC Govt Stormwater Fee 77.70 ERU x $ 2.57 $199.69
TOTAL CURRENT CHARGES $394.62
TOTAL CURRENT BILL $394.62
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$441.45$441.45
$0.00$0.00
$394.62
$394.62
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000081 1/1 1/2 18 08242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030590-4
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514090 07/21/10 08/19/10 29 8745 8798 53 39,644 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
150
300
450600
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030590-4$358.49$394.34
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003059041 1 0000358499 0000394343
Service Address3880 Porter St NW
Washington, DC 20016-2961
Square/Suffix/Lot 1820/ /0010
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 53 CCF x $ 2.51 $133.03Sewer Services 53 CCF x $ 3.61 $191.33
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 53 CCF x $ .43 $22.79DC Government Right of Way Fee 53 CCF x $ .14 $7.42
TOTAL CURRENT CHARGES $358.49
TOTAL CURRENT BILL $358.49
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$512.36$512.36
$0.00$0.00
$358.49
$358.49
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
000006092 01 MB 0.382 1/1 18 00026 09032010 UTL DCWA 1PG S D
Page 1 of 2
Account Number 0030591-2
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514091 05/10/10 08/26/10 108 4610 4851 241 180,268 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
S O N D J F M A M J J A S0
65
130
195260
Month
CC
F
I MPORTANT MESSAGES
Thi s bi l l i ng st at ement cover s an ext ended per i od. Pl easecal l our Cust omer Ser vi ce Depar t ment i f you need t o makepayment ar r angement s.
Adj ust ed bi l l s 06/ 23/ 10 t hr u 07/ 26/ 10. Pl ease see l i ne i t emcr edi t s on t hi s bi l l . Rebi l l i ng f or t i me per i od i n t hemet er i nf o box.
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/28/10Amount Due after 10/04/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030591-2$338.42$372.26
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003059120 1 0000338420 0000372260
Service Address3832 Porter St NW
Washington, DC 20016-2967
Square/Suffix/Lot 1820/ /0010
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 241 CCF x $ 2.51 $604.91Sewer Services 241 CCF x $ 3.61 $870.01
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 241 CCF x $ .43 $103.63DC Government Right of Way Fee 241 CCF x $ .14 $33.74
TOTAL CURRENT CHARGES $1,616.21
ADJUSTMENTSSewer Comm Adj $689.51CRWater Comm Adj $479.41CRROW Fee Comm Adj $26.74CRPILOT Fee Comm Adj $82.13CR
TOTAL CURRENT BILL $338.42
Billing DatePrevious BalancePayments as of 09/02/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/28/10
09/03/10$545.81$545.81
$0.00$0.00
$338.42
$338.42
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
0000079 1/1 1/2 18 08242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030592-0
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518166 07/21/10 08/19/10 29 15130 15354 224 167,552 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
125
250
375500
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030592-0$1,268.69$1,395.55
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
CURRENT WATER AND SEWER CHARGES - COMMERCIALCooling Tower Adjustment 120.39CR CCF x $ 3.61 $434.61CRMetering Fee $3.92Water Services 224 CCF x $ 2.51 $562.24Sewer Services 224 CCF x $ 3.61 $808.64Impervious Area Charge 42.10 ERU x $ 2.20 $92.62
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 224 CCF x $ .43 $96.32DC Government Right of Way Fee 224 CCF x $ .14 $31.36DC Govt Stormwater Fee 42.10 ERU x $ 2.57 $108.20
TOTAL CURRENT CHARGES $1,268.69
TOTAL CURRENT BILL $1,268.69
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$2,817.57$2,817.57
$0.00$0.00
$1,268.69
$1,268.69
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKE AVE #100ALEXANDRIA VA 22312-2052
000006398 01 MB 0.382 1/1 18 00026 08242010 UTL DCWA 1PG S D
Page 1 of 2
Account Number 0030593-8
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514063 07/21/10 08/19/10 29 8559 8656 97 72,556 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
50
100
150200
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030593-8$652.85$718.14
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003059388 1 0000652856 0000718141
Service Address3410 38th St NW
Washington, DC 20016-3031
Square/Suffix/Lot 1820/ /0011
CURRENT WATER AND SEWER CHARGES - MULTI-FAMILYMetering Fee $3.92Water Services 97 CCF x $ 2.51 $243.47Sewer Multi Family 97 CCF x $ 3.61 $350.17
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 97 CCF x $ .43 $41.71DC Government Right of Way Fee 97 CCF x $ .14 $13.58
TOTAL CURRENT CHARGES $652.85
TOTAL CURRENT BILL $652.85
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$733.13$733.13
$0.00$0.00
$652.85
$652.85
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000081 1/1 1/2 18 08242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030594-6
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518165 07/21/10 08/19/10 29 6828 6919 91 68,068 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
40
80
120160
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030594-6$612.71$673.98
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000003059467 1 0000612717 0000673983
Service Address3821 Newark St NW
Washington, DC 20016-3024
Square/Suffix/Lot 1820/ /0011
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 91 CCF x $ 2.51 $228.41Sewer Services 91 CCF x $ 3.61 $328.51
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 91 CCF x $ .43 $39.13DC Government Right of Way Fee 91 CCF x $ .14 $12.74
TOTAL CURRENT CHARGES $612.71
TOTAL CURRENT BILL $612.71
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$786.65$786.65
$0.00$0.00
$612.71
$612.71
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
0000079 1/1 1/2 18 08242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0030595-3
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518158 07/21/10 08/19/10 29 4967 5033 66 49,368 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
50
100
150200
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0030595-3$866.65$953.32
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 66 CCF x $ 2.51 $165.66Sewer Services 66 CCF x $ 3.61 $238.26Impervious Area Charge 88.30 ERU x $ 2.20 $194.26
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 66 CCF x $ .43 $28.38DC Government Right of Way Fee 66 CCF x $ .14 $9.24DC Govt Stormwater Fee 88.30 ERU x $ 2.57 $226.93
TOTAL CURRENT CHARGES $866.65
TOTAL CURRENT BILL $866.65
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$893.41$893.41
$0.00$0.00
$866.65
$866.65
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO- CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
000006393 01 MB 0.382 1/1 18 00026 08242010 UTL DCWA 1PG S D
Page 1 of 2
Account Number 0076598-2
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13506249 07/21/10 08/19/10 29 4217 4784 567 424,116 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
150
300
450600
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0076598-2$3,362.54$3,698.80
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000007659827 1 0003362543 0003698804
Service Address3511 39th St NW
Washington, DC 20016-3067
Square/Suffix/Lot 1820/ /0010
CURRENT WATER AND SEWER CHARGES - MULTI-FAMILYCooling Tower Adjustment 120.39CR CCF x $ 3.61 $434.61CRMetering Fee $3.92Water Services 567 CCF x $ 2.51 $1,423.17Sewer Services 567 CCF x $ 3.61 $2,046.87
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 567 CCF x $ .43 $243.81DC Government Right of Way Fee 567 CCF x $ .14 $79.38
TOTAL CURRENT CHARGES $3,362.54
TOTAL CURRENT BILL $3,362.54
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$1,793.88$1,793.88
$0.00$0.00
$3,362.54
$3,362.54
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE #100ALEXANDRIA VA 22312-2052
0000081 1/1 1/2 18 08242010 UTL DCWA SAM S D
Page 1 of 2
Account Number 0076599-0
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13518152 07/21/10 08/19/10 29 8655 8784 129 96,492 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
50
100
150200
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0076599-0$866.93$953.62
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000007659906 1 0000866932 0000953625
Service Address3851 Porter St NW
Washington, DC 20016-2970
Square/Suffix/Lot 1822/ /0013
CURRENT WATER AND SEWER CHARGES - MULTI-FAMILYMetering Fee $3.92Water Services 129 CCF x $ 2.51 $323.79Sewer Multi Family 129 CCF x $ 3.61 $465.69
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 129 CCF x $ .43 $55.47DC Government Right of Way Fee 129 CCF x $ .14 $18.06
TOTAL CURRENT CHARGES $866.93
TOTAL CURRENT BILL $866.93
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$1,214.81$1,214.81
$0.00$0.00
$866.93
$866.93
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO CFM MGMT5250 CHEROKEE AVE SUITE 100ALEXANDRIA VA 22312-2052
000006400 01 MB 0.382 1/1 18 00026 08242010 UTL DCWA 1PG S D
Page 1 of 2
Account Number 0076600-6
Meter Num ber Prior ReadDate
Current ReadDate
Number OfDays
Prior Read Current Read Usage(CCF)
Usage(Gallons)
Read Type
13514015 07/21/10 08/19/10 29 3680 3704 24 17,952 ACTUAL
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
Hi st or i cal Usage
A S O N D J F M A M J J A0
10
20
3040
Month
CC
F
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0076600-6$164.48$180.92
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000007660065 1 0000164483 0000180920
Service Address3856 Porter St NW
Washington, DC 20016-2964
Square/Suffix/Lot 1820/ /0010
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $3.92Water Services 24 CCF x $ 2.51 $60.24Sewer Services 24 CCF x $ 3.61 $86.64
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 24 CCF x $ .43 $10.32DC Government Right of Way Fee 24 CCF x $ .14 $3.36
TOTAL CURRENT CHARGES $164.48
TOTAL CURRENT BILL $164.48
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$191.24$191.24
$0.00$0.00
$164.48
$164.48
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
Page 2 of 2
Take the opportunity to help your neighbor. Make a SPLASH by signing up for bill roundup. Wewill automatically roundup your bill each month to the next highest dollar. Your pennies will helpthose in need to pay their water bills. This program is administered by the Greater WashingtonUrban League for DC Water. See reverse for more details.
c Roundup c Roundup plus $1.00 c Roundup plus $2.00
Customer Service / Servicio Al Cliente: (202) 354-3600Emergencies / Emergencia: (202) 612-3400
MCLEAN GARDENS CONDO- CFM MGMT5250 CHEROKEE AVESUITE 100ALEXANDRIA VA 22312-2052
000006394 01 MB 0.382 1/1 18 00026 08242010 UTL DCWA 1PG S D
Please return the portion below with your payment to ensure proper credit to your account. For payment options, see reverse.
I MPORTANT MESSAGES
Bill Summary
"WATER IS LIFE"Account NumberPlease Pay By 09/20/10Amount Due after 09/27/101-Time SPLASH DonationAmount Enclosed
Pay online at www.dcwater.comPay By Telephone (202)354-3600
0076601-4$160.96$177.06
__________________
DC Water and Sewer AuthorityCustomer Service DepartmentP.O. Box 97200Washington, D.C. 20090
000007660144 1 0000160962 0000177061
Service Address3811 Porter St NW
Washington, DC 20016-2955
Square/Suffix/Lot 1821/ /0008
CURRENT WATER AND SEWER CHARGES - COMMERCIALMetering Fee $40.54Water Services 18 CCF x $ 2.51 $45.18Sewer Services 18 CCF x $ 3.61 $64.98
CURRENT CHARGES AND CREDITSDC Government PILOT Fee 18 CCF x $ .43 $7.74DC Government Right of Way Fee 18 CCF x $ .14 $2.52
TOTAL CURRENT CHARGES $160.96
TOTAL CURRENT BILL $160.96
Billing DatePrevious BalancePayments as of 08/23/10 - Thank youLate Fees From Prior BalanceOutstanding Amount DueTotal Current Bill
Total Amount Due - Please Pay by 09/20/10
08/24/10$207.29$207.29
$0.00$0.00
$160.96
$160.96
CR
EXPLANATION OF TERMSACT Actual Meter CAP Customer Assistance Program CUST Customer Meter ReadingEST Estimated Meter Reading CCF 100 cubic feet = 748 gallons NSF Payment returned by your bank or financial institutionERU Equivalent Residential Unit = 1,000 Square Feet of Impervious Area
FINAL BILLIf you are planning to move or wish to close your account please contact Customer Service for a FINAL BILL within five (5) business days of your planned move. DC Waterholds the owner of the property responsible for payment of all bills.
PAYMENT INFORMATION AND OPTIONSFor automated account access or to pay by phone or online, visit our website at www.dcwater.com or call our Customer Service department at (202) 354-3600. If you payby mail, please write your account number on your check or money order and make the check payable to DC Water and Sewer Authority.
PAYMENT CENTERSDC Water Business Office 810 First Street NE, Monday through Friday 8:00 AM to 5:00 PM, or at TD Bank and Adams National Bank branches.Payments must be made at least 3 business days before the due date to avoid late charges.
CUSTOMER FEES AND CHARGESLate fees, where applicable: 10% additional charge will be assessed on any bill not paid by the stated due date. An additional 1% interest, compounded monthly, isassessed for any charges outstanding for sixty (60) days or more.Returned payments fee: $25.00 for returned checks; up to $35 for returned credit card payments; $20 for returned electronic funds payments.$50.00 fee for suspension of service and/or restoration of service due to non-payment (separate fees per suspension and restoration).$245.00 fee when water is turned on without authorization.$700.00 fee for a broken bypass seal.
METERING FEEThis fee relates to the use and maintenance of various types of meters that are owned by DC Water and is based on the size of the meter.
IMPERVIOUS AREA CHARGEThe impervious area charge is based on the surface area on your property that prevents water from going into the ground as it normally would under natural conditions.This type of surface, called an impervious surface, also causes water to run off your property into the combined sewers and sanitary sewers at an increased rate of flowrelative to the flow under natural conditions. The fee is designed so that property parcel owners pay their fair share of the costs associated with a long term combined seweroverflow control plan. The fee is structured using the term equivalent residential unit, or ERU, which equals 1,000 square feet of impervious surface. Residential propertyowners are assessed the cost of one ERU and non-residential properties may pay multiple ERU’s based on the amount of impervious surface on their property.
RIGHT OF WAY FEEThe District of Columbia charges DC Water a right of way fee to construct, operate and maintain water and sewer infrastructure and facilities that provide service to you.
PILOT FEEThe District of Columbia charges DC Water a payment in lieu of taxes (PILOT) to compensate the District of Columbia for tax revenue it loses from DC Water’sinfrastructure and facilities located in public space.
STORMWATER FEEThe District of Columbia’s Department of the Environment establishes the stormwater fee to fund the stormwater management program.
BILLING QUESTIONSContact our Customer Service Department at (202) 354-3600 Monday through Friday 8:00 AM to 5:00 PM or email us at [email protected]. Hearing-impairedcustomers please call our TTY line at (202) 354-3677 Monday through Friday 8:00 AM to 5:00 PM. In order that we may better serve you, please contact us and ensure thatwe have your current phone number and email address.
BILL DISPUTESIf you think your bill is incorrect, please contact our Customer Service Department at (202) 354-3600 or email us at [email protected]. You may dispute your bill bysubmitting a written challenge within ten (10) business days of receipt of the bill, or you may pay the bill and submit a written challenge before receipt of the followingmonth’s bill. You must file a separate bill dispute for each bill that you are challenging. You are responsible for all other charges not under dispute. Please send yourchallenge to: DC Water and Sewer Authority, Customer Service Department, 810 First Street NE, 11th Floor, Washington, DC 20002.
CUSTOMER ASSISTANCE PROGRAM (CAP)Low-income residents may contact the DC Department of the Environment Energy Office at (202) 673-6750 to determine if they qualify for a discount.
SERVING THE PUBLIC LENDING A SUPPORTING HAND (SPLASH) PROGRAMSPLASH is designed to help financially challenged customers pay their water bills. The Greater Washington Urban League administers the program and DC Water pays allthe administrative costs. SPLASH is funded by your donations and all donations are returned to the needy DC residents. Just add the amount of your donation to yourpayment and fill in the amount on the remittance form.
SPLASH ROUNDUP PROGRAMWe will automatically roundup your bill each month to the next highest dollar as a SPLASH contribution. For example, a bill for $25.62 would be rounded up to $26.00 andthe extra 38 cents would be donated to SPLASH. You may optionally add either $1.00 or $2.00 to this amount. If you wish to contribute to the SPLASH roundup program,please check the appropriate box and the roundup contribution will be made automatically each month. PLEASE BE SURE YOUR ACCOUNT IS IN A CURRENTSTATUS PRIOR TO CONTRIBUTING.
