Avaya Microsoft Lync Integrationfor IP Office

Enterprise BranchSME

Mid-Market

Services

IP Office & Applications

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Avaya Microsoft Lync Integration for IP OfficeTarget Customers

SME and Mid-Market customers who wish to leverage existing investments in Microsoft Lync client while looking to Avaya for high quality voice communications

Greenfield customers who are looking for an alternative option to the Microsoft PBX strategy

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Avaya Microsoft Lync Integration for IP OfficePhone Mode (IP Office R9.0)

Preserves user experience• Click-to-call, telephony presence,

phone mode, multi-call handling• Escalate from IM to Avaya phone call• Lync sign-in, simple install• Works with on-premise Lync & Office

365 options

Client-side integration• No Lync voice licenses necessary• Standard Microsoft APIs used• Enabled with IP Office Office Worker

& Power User

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Avaya Microsoft Lync Integration for IP OfficeFeatures

Delivers similar Lync client look and feel – Click to Call from contact list– Conversation Window allowing Mid Call Control

(Release, Hold and Retrieve, DTMF, Transfer and Conference)

– Toast pop up on incoming call (Answer, Decline)– Phone Mode only supported in first release– Aggregated Calendar, Machine and Telephony Presence– Company dial plan and E.164 numbers supported– Utilize Lync Sign in

Client Side Licensing– Lync Server Standard CAL

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IM Window

Conversation Window

Pop-up Toast

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Avaya Microsoft Lync Integration for IP OfficeSimple Installation

Simple Installation– Single binary– No inputs required during installation

Simple configuration (local)– one-X Portal Server address– one-X Portal Username and Password– Dial Plan Configuration

Common debug tools – Single Log file

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Avaya Microsoft Lync Integration for IP OfficeSolution Architecture – IP Office R9.0

Avaya IP Office 500v2(will also support Server Edition)

Avaya IP Office One-X Portal

Server

TSPI

Active Directory

Web Services (CSTA)

Microsoft LyncIntegration for IP

Office (Phone Mode)

LYNC1. Microsoft Lync Standard CAL (end User License) required.

Avaya TDM or IP Phones

Contacts

Microsoft Lync 2010 or 2013 (on-Premise or Hosted)Lync

IM and Presence