with thewith the
Microsoft Office Microsoft Office SystemSystem
The Information Worker The Information Worker PlatformPlatform
Tony KnorsTony Knors – [email protected] – [email protected]. Partner Technology & Solutions AdvisorSr. Partner Technology & Solutions AdvisorMicrosoft Belgium & LuxemburgMicrosoft Belgium & Luxemburg
0
20
40
60
80
100%
2000 2005 2010
Different time, different place
Same time,different place
Same time,same place
Workingalone
Work Styles
Percentage of work that will depend on group input
What Shapes What Shapes Performance?Performance?An Example - the Rise of Virtual An Example - the Rise of Virtual CollaborationCollaboration
What Shapes What Shapes Performance?Performance?An Example - the Rise of Virtual An Example - the Rise of Virtual CollaborationCollaboration
(Source: Gartner - http://www.datapro.com/teleconferences/attributes/attr_103789_115.ppt)
Productivity - a Moving Productivity - a Moving TargetTargetProductivity - a Moving Productivity - a Moving TargetTarget
Over time, innovation causes any technology to lose its productivity benefit
Pro
du
cti
vit
y
Pro
du
cti
vit
y
Gain
sG
ain
s
Today’s Productivity Today’s Productivity ChallengesChallengesToday’s Productivity Today’s Productivity ChallengesChallenges
1.1. Average information worker spends over Average information worker spends over hour and a half on email each day, which hour and a half on email each day, which is 20% of their work timeis 20% of their work time
2.2. Employees get 50%-75% of their relevant Employees get 50%-75% of their relevant information directly from otherinformation directly from other
3.3. More than 80% of enterprise's digitized More than 80% of enterprise's digitized information reside in individual hard drives information reside in individual hard drives and in and in personalpersonal files files
Content ChallengesContent ChallengesContent ChallengesContent Challenges
1. Industry analysts estimate that Information Workers spend 30% of their time finding information*
2. A major financial institution lost a $1.5B lawsuit for failing to produce required documents
3. A Turkish bank was spending 16 days to manually process credit card applications** * New World of Work – Microsoft whitepaper * New World of Work – Microsoft whitepaper
** Microsoft case study** Microsoft case study
How do these Challenges Affect How do these Challenges Affect Employees?Employees?How do these Challenges Affect How do these Challenges Affect Employees?Employees?
1.1. Struggle to prioritize and keep focused on Struggle to prioritize and keep focused on important tasksimportant tasks
2.2. Not getting full productivity from Not getting full productivity from employees who are out of the officeemployees who are out of the office
3.3. Working in teams can be complicatedWorking in teams can be complicated4.4. Cost of teamwork getting higherCost of teamwork getting higher
Information Workers @ Information Workers @ WorkWorkInformation Workers @ Information Workers @ WorkWork
CommunicateCommunicate AbsorbAbsorb
CollaborateCollaborate
AuthorAuthor
DecideDecide
DesigningDesigningNote TakingNote TakingPublishingPublishing
CreatingCreatingReusingReusingUpdatingUpdating
EmailEmailMessagingMessagingPresentingPresenting
MeetingsMeetingsDocumentsDocumentsInfo SharingInfo Sharing
ReadingReadingAnnotatingAnnotatingAnalysisAnalysis
AccessAccessInformationInformationDataDataPeoplePeople
ProjectsProjectsInformationInformationTasksTasks
Individual
Teams
Division
Enterprise
Industry
The New World Of WorkThe New World Of WorkThe New World Of WorkThe New World Of Work
One world One world of businessof business
Always on,Always on,always connectedalways connected
TransparentTransparentorganizationorganization
SimplifySimplifyworking togetherworking together
Find info andFind info andimproveimprove
business insightbusiness insight
Secure andSecure andmanage contentmanage content
WorkplaceWorkplaceTrendsTrends
Role ofRole ofSoftwareSoftware
Enterprise Content ManagementEnterprise Content ManagementSecure and manage contentSecure and manage contentEnterprise Content ManagementEnterprise Content ManagementSecure and manage contentSecure and manage content
Single, end to end Single, end to end content management content management
solution for every solution for every information workerinformation worker
Manage Manage diverse diverse contentcontent
Satisfy Satisfy compliance compliance
requirementsrequirements
Efficiently Efficiently manage multiple manage multiple
web sitesweb sites
Streamline Streamline business business
processesprocesses
Business intelligence
Collaboration Content management
Streamlined processes
PortalsSearch
Word processing
Business modeling
Presentations
Business data
management
Informationmanagement
Products Enabling Business ProductivityProducts Enabling Business ProductivityOffice system roadmapOffice system roadmapProducts Enabling Business ProductivityProducts Enabling Business ProductivityOffice system roadmapOffice system roadmap
The real timeThe real timecommunication servercommunication server
The e-mail, calendar The e-mail, calendar and unified messaging and unified messaging serverserver
The collaboration andThe collaboration andcontent servercontent server
The ultimateThe ultimatecollaboration desktopcollaboration desktop
SharePoint Feature AreasSharePoint Feature AreasSharePoint Feature AreasSharePoint Feature AreasDocs/tasks/calendars, blogs, Docs/tasks/calendars, blogs,
wikis, e-mail integration, wikis, e-mail integration, project management “lite”, project management “lite”,
Outlook integration, Outlook integration, offline docs/listsoffline docs/lists
CollaborationCollaborationBusinessBusinessIntelligenceIntelligence
PortalPortal
Enterprise Portal Enterprise Portal template, Site template, Site
Directory, My Sites, Directory, My Sites, social networking, social networking,
privacy controlprivacy control
Enterprise scalability,Enterprise scalability,contextual relevance, rich contextual relevance, rich people and business data people and business data
searchsearch
Rich and Web Rich and Web forms based front-forms based front-ends, LOB actions, ends, LOB actions, pluggable SSOpluggable SSO
Server-based Excel Server-based Excel spreadsheets and data spreadsheets and data visualization, Report visualization, Report Center, BI Web Parts, Center, BI Web Parts, KPIs/DashboardsKPIs/Dashboards
Integrated document Integrated document management, records management, records management, and Web management, and Web content management content management with policies and with policies and workflowworkflow
BusinessBusinessFormsForms
SearchSearchContentContentManagementManagement
PlatformPlatformServicesServices
Workspaces, Mgmt,Workspaces, Mgmt,
Security, Storage,Security, Storage,
Topology, Site ModelTopology, Site Model
Demo