Date post: | 22-Nov-2014 |
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Technology |
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Transforming Communications
NameTitleMicrosoft Corporation
Communication Challenges
Communication Overload
Distributed teams, partners, and customers High cost of
communications
Security and compliance
Communications • Instant
Messaging• Conferencing• Enterprise Voice
Messaging• E-mail• Calendaring• Unified
Messaging
Microsoft Unified Communications
Identity & presence
Software Approach Enables Unification
Voice Mail
EnterpriseTelephony
Audio Conference
Web Conference
Video Conference
E-Mail &Instant Messaging
Separa
te m
anagem
ent &
experie
nce
E-M
ail
&U
nifi
ed M
ess
agin
g
Inst
ant
Mess
agin
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Ente
rpri
seTe
lephony
Confe
renci
ng
Common Platform
Streamlined Experience
Effi
cient C
ontro
ls
Operational Flexibility & Control
Extensible Communications Platform
Streamlined Communications
Streamline CommunicationsIntuitive experience for end users to manage their communications
• Empower your workers with software-powered voice
• Find & communicate with the right person, right now
• Rich, flexible, integrated conferencing solutions• Click-to-communicate from where you work• Anywhere access on any device
Demo
“By using Office Communicator 2007, an employee in Nigeria will know instantly if a coworker in Siberia or the Netherlands is available and the best way to contact him or her. It is a single, transparent environment for the user.”
— Johan Krebbers,Group IT Architect
“For example, say that we start up a new business in Japan. Using e-mail alone, it can take days to make a decision that could be made in 15 minutes of real-time conversation. Knowing who is available and how to reach them will be one of the biggest benefits of Office Communications Server 2007.”
— Michael Johnson, CIO
Streamline Communications
Reduce the time to communicate and interruptions
Operational Flexibility & ControlProvide the choices users want with the control you need
• Reduce costs while expanding options• Ensure compliance and security• Centralize provisioning • Simplify management• Provision devices that meet user needs
Manage Office Communications Server with the Familiar MMC Interface
Monitor Office Communications Server with System Center Operations Manager
Manage Communications Quality with SQL Reports
“With Office Communications Server 2007, we expect to retrieve $50,000 a year that we’re spending on outsourced audio conferencing. In addition, we get in-house video and Web conferencing, so we’re also saving what those would cost if we outsourced them to a service like WebEx.”
—Robert FortChief Information Officer
“We are saving about $400,000 per year, because our unified communications solution, based on Office Communications Server 2007, gives us the ability to make calls and hold conferences on our computers.”
—Zakaria Elnaggar, IT Manager
Maximize IT Resources and Reduce Costs
Increase Operational Flexibility & Control
Extensible Communications PlatformBuild on a platform that works with what you have today
• Extend your existing telephony infrastructure• Build communications into any business
solution• Quickly develop solutions with well-known tools• Deliver more secure communication solutions
Embed Communications In Processes
Improve Productivity of Developers
“…instead of saying to people, ‘Here’s some new technology; this is how you use it to fix your problem,’ we explain to them, ‘These are some business processes that have you have identified; here’s how we can improve them.’ It’s not about looking at isolated issues and buying a single product to fix them; it’s about looking at systemic productivity problems that affect processes across the organization.”
— Stephen Mulligan, Web and Mobile Technology Manager
“With this collaborative tool, the support center agents are working together with the engineers to diagnose problems in real time…The combination of presence awareness and instant messaging provided by Office Communications Server 2007 is great when we need to make time-sensitive decisions.”
— Matthieu Willm, IT Project Team Leader
Extensible Communications Platform
Communications enabled business processes drive returns
Three Steps to Rolling Out Office Communications Server
Lower your costs and reduce travel while
increasing collaboration
Broadly deploy audio, web, and video
conferencing while removing your
reservation-less audio costs next
Provide a more customized telephony infrastructure for mobile workers, tele-
workers, and new employees
Provide a more flexible voice experience while
reducing your telephony costs once conferencing
is in place
Reduce interruptions and help your employees find
the right people, right away
Light up your Microsoft Office investments by
broadly deploying instant messaging and presence
right away
Looking Ahead to Future Releases
Platform Investments• Hosted Solutions
• Web services and .NET
Real-time Collaboration• Further improved conferencing
• Social and geographic
relevance
Enterprise Voice• Office Communication Server is
your business telephony
solution
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