Mid Valley Claims Association May 2014 Volume XXI • Number V www.MidValleyClaims.org Mid-Valley Claims Association News Network Since 1994 with the MVCA The 21st Annual Claims Conference of Northern California August 18-20, 2014 Hyatt Regency Downtown Sacramento MVCA is a proud “Sponsoring Association” at Papapavlo’s Mediterranean Bistro 501 N. Lincoln Center, Stockton - see page 5 2014 CCNC Planning Under Way "Hitting A Home Run - Covering All The Bases " August 18-20, 2014 Hyatt Regency Downtown Sacramento www.ClaimsConference.org This presentation will integrate actual case studies and the NFPA 921 document to help adjusters understand the technical issues involved as well as the investigative issues necessary to resolve: coverage, liability and damages. This session will also provide them with the ability to better understand and manage their job responsibili- ties. Claims professionals will learn to Fire Proof their Cases to Avoid Getting Burned! Earn One (1) CE Credit Fire Cause Analysis
Transcript
MidValleyClaimsAssociation
May 2014 Volume XXI bull Number V
wwwMidValleyClaimsorg
Mid-Valley ClaimsAssociation News Network
Since 1994with the MVCA
The 21st AnnualClaims Conference of Northern CaliforniaAugust 18-20 2014Hyatt Regency Downtown SacramentoMVCA is a proud ldquoSponsoring Associationrdquo
Plan Now For GolfMVCA Golf TourneyFriday July 11 2014
This Friday
May 162 014Ulises Castellon CPCU
Fire Proofing Your Claim
Donrsquot Get BurnedThis presentation will integrate actual case studies and the NFPA 921 document to help adjusters understand the technical issues involved as well as the investigative issues necessary to resolve coverage liability and damages This session will also provide them with the ability to better understand and manage their job responsibili-ties Claims professionals will learn to Fire Proof their Cases to Avoid Getting Burned Earn One (1) CE Credit
Fire Cause Analysis
2 Mid-Valley Claims Association News Network bull May 2014
I would like to thank everyone who attended our April luncheon last month Rudy Degger with Degger and Associaties was scheduled to do
a presentation ldquoAuto vs Pedestrianrdquo but cancelled prior to the luncheon With a little less than 18 hours to find a speaker Sherry Wenograd with Frontier Adjusters and a MVCA Board member jumped in and saved the day
Sherry wanted to have a luncheon about the members and for the members She asked all attendees to share a claims story they had experienced which was funny strange or sweet The members filled our luncheon with entertaining claims sto-ries of each kind The MVCA provided prizes for each member with the best story in each category as well as provided extra prizes to make the raffle even more exciting than usual The luncheon was a great sucess thanks to our wonderful members
For the month of May (Friday May 16th) we have scheduled
Ulises Castellon with Fire Cause Analysis to ignite our luncheon with the topic ldquoFireproofing your Claim - Donrsquot get Burnedrdquo FCA is offering 1 hour of CE Credit with his presentation Reserve your ldquohot seatrdquo now
Next month (June 20th) Tom Lepper with Thomas Lepper Associates will be speaking to our Association about ldquoVehicle Theft Investigationsrdquo
July 11 2014 is our exciting 49th Annual MVCA Golf Tour-nament at the Reserve at Spanos Park in Stockton CA Make sure to follow-up with Deena Lucero or Jim Krueger to discuss sponsorship or golfing options Hurry itrsquos filling fast this year
ldquoPresidentrsquos Prizerdquo - word of the month is ldquoFLAMMABLErdquoYour MVCA President
Great stories from our great members at April luncheon ldquoFLAMMABLErdquo The Word for May 16th MVCA May 2014 Message from MVCA President Deena Lucero
Mid-Valley Claims Association News Network bull May 2014 3
August 18-20 2014 - 21st Annual CCNCwwwClaimsConferenceorg
September 19 2014John Letcher-Tree Arborist
October 17 2014 - tba
November 21 2014 - tba
December 19 2014 - Christmas Luncheon - NO SPEAKER
Updates atwwwMidValleyClaimsorg
Luncheon meetings are held the THIRD FRIDAY of each month at Papapavlorsquos in Stockton except where indicated
4 Mid-Valley Claims Association News Network bull May 2014
Greatest Claims Stories Featured at April MVCABy Lynna Harrison Association News Network IncPhotos by Bryan Harrison
Site ContainmentWater ExtractionStructural DryingDehumidification
Structural CleaningDecontamination
Mold RemediationContents Restoration
Document RecoveryVital Records RecoveryElectronics Restoration
From water extraction tocomplete reconstructionBELFOR has a solutionto help you recover and get back to your life
BELFOR There When You Need Us
INSURINGPEACE OF MIND
FIRE bull WATER bull STORM DAMAGE bull RECONSTRUCTION
Bakersfield bull FresnoLake Tahoe bull Los AngelesRiverside bull Sacramento
San Francisco bull San DiegoSan Jose bull San Fernando
EMERGENCY HOTLINE
8773394301wwwbelforcaliforniacomLicense 810553
The April 18 2004 Mid Valley Claims Association Luncheon Meeting was a delightful audience Participation event The Speaker had a family emergency and cancelled the day before the Luncheon President Deena asked for Past President Sherry Wenograd for assistance
Sherry was the Master of Ceremonies and asked attendees for Claims related personal experience stories either Funny Weird or Sweetest story
The prize for Funniest story went to Greg Kinchen of Glatfelter Claims Management His story was regarding a burglar that assaulted the resident and EMT was called When police arrived he dove thru a window naked and stole the Ambulance He crashed the vehicle and police found him in another house Ambulance driver filed an uninsured motorist claim
The prize for weirdest story went to Bethany Woodward of Belfor Property Restoration She had a claim where a Mortician fell in love with the corpse and set the building on fire
The prize for Sweetest story went to John Vigallon of Revival Garment Restoration John told a story about a customer of his Cleanerrsquos He has an 87 year old woman that sent $80 worth of cleaning with him every week He has been calling on her for months He finally said I know you dont need all these clothes cleaned She said I want to help You and then she said are you Marriedrdquo He and his wife Julie took her out to lunch
There were many interesting stories and you really needed to be there to appreciate the humor
Bethany Woodward center with Ron Griesel Wingard Construction and Mandi Smith of Sams amp Associates
Greg Kinchen John Vigallon
Mid-Valley Claims Association News Network bull May 2014 5
Mold Asbestos amp Lead ConsultingClandestine Lab Investigations
Chris Hintz CAC REA CIE
209-366-3684Fax 866-612-8294
sierraeccomcastnet
wwwSierraEnvirocom
Purchase your monthly lunch and pay your annual membership dues online directly at
MidValleyClaimsorg
Or for payment by cash or check at the door please make your reservations now with 2014 MVCA PresTres Deena Lucero
209-603-5006 or midvalleyclaimsgmailcom
Over 25 years in Business bull A+ Rating with the BBBServing Stanislaus San Joaquin Merced
Tuolumne amp Calaveras Counties
Being Prepared Is Having A Team In PlaceWe Want To Be On Your Team
209-545-30023 Large Loss Fire Restoration3 Use of Xactimate Symbility amp Simsol3 Work with all Insurances3 247365 Emergency Services3 Carry $2000000 Liability Coverage
507 Galaxy Way bull Modesto CA 95376
CSL 817756
wwwRestorationResourcesByFetterinfo
at
Papapavlo rsquos Mediterranean Bistro
501 N Lincoln Center Stockton
Choice of Luncheon Entree Served
Just $22 for paid 2014 Members$28 for Non-Members or No Reservations
This Friday
May 162 014Ulises Castellon CPCU
Fire Proofing Your Claim
Donrsquot Get BurnedThis presentation will integrate actual case studies and the NFPA 921 document to help adjusters understand the technical issues involved as well as the investigative issues necessary to resolve coverage liability and damages This session will also provide them with the ability to better understand and manage their job responsibili-ties Claims professionals will learn to Fire Proof their Cases to Avoid Getting Burned Earn One (1) CE Credit Join the MVCA
Fire Cause Analysis
The peril of fire and the severity that is associ-ated with fire is a huge exposure for insurers Mr Castellons presentation will integrate actual case studies and the NFPA 921 document to help
adjusters understand the technical issues involved as well as the investigative issues necessary to resolve coverage liability and damages This session will also provide them with the ability to better understand and manage their job responsibilities Claims professionals will learn to Fire Proof their Cases to Avoid Getting Burned
Ulises Castellon CPCU has worked as a claimrsquos profes-sional for over twenty-five years In addition to being a property and casualty adjuster and manager he established the Special Investigations Unit for State Farm Insurance Companies in Northern California in 1986 Mr Castellon has managed numerous first and third party cases through litigation In 1996 he associated with Fire Cause Analysis a premier forensic investigation and engineering firm He currently heads ClaimsAnalysis as an insurance consultant and expert witness continued page 7
6 Mid-Valley Claims Association News Network bull May 2014
Deadline for all submissions for the June 2014 issue is Friday May 23 2014
Set your plans now to attend the 21st Annual Claims Conference of Northern California ldquoHitting A Home Run - cover-ing all the basesrdquo This Summer Classic will be held August 18-20 2014 including a recently announced Opening Day afternoon session Monday August 18th The total of three day series will take place starting at
4pm Monday then all day Tuesday and well into Wednesday this year back at the Hyatt Regency Downtown Sacramento
ldquoHitting A Home Run - covering all the basesrdquo is an apropos theme both in honor of the Baseball ldquoSummer Classicrdquo and in making the most
Mid-Valley Claims AssnNewsNet Services DirectoryENGINEERS - FORENSICCOMPLERE ENGINEERING GROUP INC - Gene Wilkins PEFire CampO Property Liability Thermography Structural Combustion Safeguards4230 Kiernan Av Suite 210 wilkinscomplerecom bull (209) 545-8165Modesto CA 95356 wwwcomplerecom bull Fax (209) 545-8170ENVIRONMENTAL TESTING amp CONSULTINGSIERRA ENVIRONMENTAL TESTING amp CONSULTING INC - Chris Hintz P O Box 1563 wwwSierraEnvirocom bull (209) 366-3684Woodbridge CA 95258 Fax (866-612-8294FIRE INVESTIGATORS FIRE CAUSE ANALYSIS - Ulises Castellon CPCUThroughout California (800) 726-5939 bull Fax (510) 649-3099Nevada Arizona Oregon amp N Dakota inquiryfcafirecomOVERSPRAY REMOVALNATIONWIDE OVERSPRAY - Eric Gerencser Benicia California wwwoverspraynet bull (925) 408-5909Safe Overspray Removal ericoverspraynet bull (800) 345-1269 PROPERTY RESTORATION-CLOTHING SPECIALISTFRSTeam by CUSTOM COMMERCIAL - Jim Nicholas910 Striker Avenue Suite E (800) 80-SMOKE bull (916) 920-0482Sacramento CA 95834 Fax (916) 920-0483PROPERTY RESTORATIONCONTENTSAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomRESTORATION MANAGEMENT COMPANY - Rodney DayWater Smoke amp Environmental Specialists 2479 Station Dr Ste B (800) 400-5058Stockton Ca 95215 rdayrmccom bull Fax (209) 941-0450ROYALTY RESTORATION SERVICES - Kevin MesserGaye Bishop1331 Granite Lane kevinroyaltycleaningcom bull (209) 529-3110Modesto CA 95351 Fax (209) 529-3187
Thank you to all our paid directory listing sponsors
ACCIDENT RECONSTRUCTIONBOSTER KOBAYASHI amp ASSOCIATES - Michael KreutzelmanServing the United States 24 hr (925) 963-9653 bull (925) 447-6495and Overseas Fax (925) 447-6589CONTRACTORS - ASBESTOSLEADMOLD REMEDIATIONAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomJM ENVIRONMENTAL INC - John Moore amp the JM TeamPO Box 2189 wwwjmenvironmentalnet bull (916) 726-0304Granite Bay CA 95746-2189 Fax (916) 726-0340PW STEPHENS ENVIRONMENTAL INC - Jason Kettlehut3278 Swetzer Road wwwpwstephensinccom bull (916) 212-2962Loomis CA 95650 jasonkpwseicomRESTORATION MANAGEMENT COMPANY - Rodney DayWater Smoke amp Environmental Specialists 2479 Station Dr Ste B (800) 400-5058Stockton Ca 95215 rdayrmccom bull Fax (209) 941-0450CONTRACTORS - ELECTRICALTUCKNOTT ELECTRIC CO - Robert A Tucknott6850 Regional St Suite 110 tucknottelaolcom bull (925) 931-0800Dublin CA 94568 wwwTucknottcom bull Fax (925) 931-0817CONTRACTORS - GENERAL RESTORATIONBELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomK2GC GENERAL CONTRACTOR INC - Ken TurnageWe treat your home as if it were our own wwwK2GCinccom bull (925)754-5232and value your time as we do our own K2GCcomcast netCONTRACTORS-MICROBIAL REMEDIATIONAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomPW STEPHENS ENVIRONMENTAL INC - Jason Kettlehut3278 Swetzer Road wwwpwstephensinccom bull (916) 212-2962Loomis CA 95650 jasonkpwseicom
A HUGE Thanks To ALL Our Paid Ad amp Listing SponsorsYou make this publication possible
of a mid-week conference experience offering a chance to get out of the Sacramento Summer heat for a time
A three-tiered Continuing Education-accredited (pending) program has been established for a series to be remembered Class schedules and attendee registration are available on the web site at this time wwwClaimsConferenceorg
CCNC would like to acknowledge and thank all our exhibitors and sponsors who do so much to make this annual event possible Prime op-portunities are being made available for our sponsors this year
Strategy is always an important element to the game Swing away Steal a base to get into scoring position But why bunt when you can hit a home run covering all the bases CCNC 2014 - Aug 18-20 2014 Be there
Registration Now Open for 21st annual CCNC - ldquoHitting A Home Run - covering all the basesrdquo
Mid-Valley Claims Association News Network bull May 2014 7
POSITIONS AVAILABLE
AssociationNewsNetworkcom
Submit Your Job Connection ad toChoose from Four (4) Monthly Print Editions + Online Edition
wwwAssociationNewsNetworkcomjobhtmlUp to 50 words just $45 (just 50centword thereafter)
Run Your Ad Network-Wide for a net rate of just $168mo
Next Deadline for submissions is May 23 2014call 209-229-8240 or fax FAX 209-229-8328
infoAssociationNewsNetworkcom
CLAIMS INDUSTRY PLACEMENTSGary E Mingus GEM Search Group provides both Temporary Temp to Hire and Direct Hire placements in the Insurance Indus-try also placing Vendors related to the Insurance Industry Call Gary Mingus 866-935-4426 or email to GaryGEMSearchgroupcom Serving the Insurance Industry since 1995
TEMPORARY HOUSINGINSURANCE CLAIMS -Assured Relocation is the leading national temporary housing provider for insurance companies The position is fast paced We need people with empathy a sense of urgency and claims experience using software (Salesforce preferably) Salaryben-efitsexciting work environment in Menlo Park Email resumecover letter to Jobsassuredrelocationcom
The Mid-Valley Claims Association News Networkcopy is a production of Association News Network Inc Published monthly as a free service to the MVCA with a commitment and dedication to the promotion and betterment of this professional organization The views and comments expressed within the articles herein do not necessarily reflect the views of ANN Inc or MVCA We assume no responsibility for any opinions andor statements offered by contributing authors to the publication Acceptance of advertising material does not constitute endorsement of the products or services offered We reserve the right to reject any advertising copy or placement We encourage industry support of this professional organization - its monthly newsletter publication and web site
Go to wwwMidValleyClaimsorg
copy 1994-2014 all rights reserved bull Association News Network Inc bull wwwAssociationNewsNetworkcom2455 Naglee Rd 263 Tracy CA 95304 bull 2092298240 bull fax 2092298328
Please submit articles for consideration by email to Bryan Harrison Publisher
BryanAssociationNewsNetworkcom bull 9257085569
For Advertising opportunities and information contact Lynna Harrison New Accounts Manager
LynnaAssociationNewsNetworkcom bull 9257857021
Mr Castellon regularly teaches courses on issues ranging from arson and fraud investigation to Fair Claims Practices He is bilingual and has acted as an insurance industry spokesperson for local news and information programs including Spanish-speaking television He has also published various articles for insurance trade press on topics ranging from arson and fraud to claims file man-agement Mr Castellon has extensive deposition and trial testimony experience in a variety of jurisdictions regarding a number of issues
This is a dynamic and fascinating presentation Invite your associates and earn one (1) CE credit for your time
Please purchase your lunch here now so we have an ac-curate count or contact MVCA Treasurer Deena Lucero to make reservations for payment by check or cash at the door 209-603-5006
continued from page 5
Fire Proofing Your Claim CE course at May 16 MVCA
MidValleyClaimsAssociation
TOReturn Service Requested
A production service FROM
Association News Network Inc2455 Naglee Rd 263Tracy CA 95304
Produced as a free service for the
May 2014 Volume XXI bull Number V
wwwAssociationNewsNetworkcom
FridayJuly 11 2014
wwwMidValleyClaimsorg
wwwMidValleyClaimsorg
2014 Golf Tournament ldquoAre You Ready For Some Footballrdquo
Mid-Valley ClaiMs as s o C i at i o n
The Reserve at Spanos Park Golf Course
Friday July 11 2014
contact Deena Lucero for more info
Sponsor or register to play online
wwwMidValleyClaimsorg
This Friday May 162 014Ulises Castellon CPCU
Fire Proofing Your Claim
Donrsquot Get Burned
Fire Cause AnalysisEarn One (1) CE Credit for this course
2 Mid-Valley Claims Association News Network bull May 2014
I would like to thank everyone who attended our April luncheon last month Rudy Degger with Degger and Associaties was scheduled to do
a presentation ldquoAuto vs Pedestrianrdquo but cancelled prior to the luncheon With a little less than 18 hours to find a speaker Sherry Wenograd with Frontier Adjusters and a MVCA Board member jumped in and saved the day
Sherry wanted to have a luncheon about the members and for the members She asked all attendees to share a claims story they had experienced which was funny strange or sweet The members filled our luncheon with entertaining claims sto-ries of each kind The MVCA provided prizes for each member with the best story in each category as well as provided extra prizes to make the raffle even more exciting than usual The luncheon was a great sucess thanks to our wonderful members
For the month of May (Friday May 16th) we have scheduled
Ulises Castellon with Fire Cause Analysis to ignite our luncheon with the topic ldquoFireproofing your Claim - Donrsquot get Burnedrdquo FCA is offering 1 hour of CE Credit with his presentation Reserve your ldquohot seatrdquo now
Next month (June 20th) Tom Lepper with Thomas Lepper Associates will be speaking to our Association about ldquoVehicle Theft Investigationsrdquo
July 11 2014 is our exciting 49th Annual MVCA Golf Tour-nament at the Reserve at Spanos Park in Stockton CA Make sure to follow-up with Deena Lucero or Jim Krueger to discuss sponsorship or golfing options Hurry itrsquos filling fast this year
ldquoPresidentrsquos Prizerdquo - word of the month is ldquoFLAMMABLErdquoYour MVCA President
Great stories from our great members at April luncheon ldquoFLAMMABLErdquo The Word for May 16th MVCA May 2014 Message from MVCA President Deena Lucero
Mid-Valley Claims Association News Network bull May 2014 3
August 18-20 2014 - 21st Annual CCNCwwwClaimsConferenceorg
September 19 2014John Letcher-Tree Arborist
October 17 2014 - tba
November 21 2014 - tba
December 19 2014 - Christmas Luncheon - NO SPEAKER
Updates atwwwMidValleyClaimsorg
Luncheon meetings are held the THIRD FRIDAY of each month at Papapavlorsquos in Stockton except where indicated
4 Mid-Valley Claims Association News Network bull May 2014
Greatest Claims Stories Featured at April MVCABy Lynna Harrison Association News Network IncPhotos by Bryan Harrison
Site ContainmentWater ExtractionStructural DryingDehumidification
Structural CleaningDecontamination
Mold RemediationContents Restoration
Document RecoveryVital Records RecoveryElectronics Restoration
From water extraction tocomplete reconstructionBELFOR has a solutionto help you recover and get back to your life
BELFOR There When You Need Us
INSURINGPEACE OF MIND
FIRE bull WATER bull STORM DAMAGE bull RECONSTRUCTION
Bakersfield bull FresnoLake Tahoe bull Los AngelesRiverside bull Sacramento
San Francisco bull San DiegoSan Jose bull San Fernando
EMERGENCY HOTLINE
8773394301wwwbelforcaliforniacomLicense 810553
The April 18 2004 Mid Valley Claims Association Luncheon Meeting was a delightful audience Participation event The Speaker had a family emergency and cancelled the day before the Luncheon President Deena asked for Past President Sherry Wenograd for assistance
Sherry was the Master of Ceremonies and asked attendees for Claims related personal experience stories either Funny Weird or Sweetest story
The prize for Funniest story went to Greg Kinchen of Glatfelter Claims Management His story was regarding a burglar that assaulted the resident and EMT was called When police arrived he dove thru a window naked and stole the Ambulance He crashed the vehicle and police found him in another house Ambulance driver filed an uninsured motorist claim
The prize for weirdest story went to Bethany Woodward of Belfor Property Restoration She had a claim where a Mortician fell in love with the corpse and set the building on fire
The prize for Sweetest story went to John Vigallon of Revival Garment Restoration John told a story about a customer of his Cleanerrsquos He has an 87 year old woman that sent $80 worth of cleaning with him every week He has been calling on her for months He finally said I know you dont need all these clothes cleaned She said I want to help You and then she said are you Marriedrdquo He and his wife Julie took her out to lunch
There were many interesting stories and you really needed to be there to appreciate the humor
Bethany Woodward center with Ron Griesel Wingard Construction and Mandi Smith of Sams amp Associates
Greg Kinchen John Vigallon
Mid-Valley Claims Association News Network bull May 2014 5
Mold Asbestos amp Lead ConsultingClandestine Lab Investigations
Chris Hintz CAC REA CIE
209-366-3684Fax 866-612-8294
sierraeccomcastnet
wwwSierraEnvirocom
Purchase your monthly lunch and pay your annual membership dues online directly at
MidValleyClaimsorg
Or for payment by cash or check at the door please make your reservations now with 2014 MVCA PresTres Deena Lucero
209-603-5006 or midvalleyclaimsgmailcom
Over 25 years in Business bull A+ Rating with the BBBServing Stanislaus San Joaquin Merced
Tuolumne amp Calaveras Counties
Being Prepared Is Having A Team In PlaceWe Want To Be On Your Team
209-545-30023 Large Loss Fire Restoration3 Use of Xactimate Symbility amp Simsol3 Work with all Insurances3 247365 Emergency Services3 Carry $2000000 Liability Coverage
507 Galaxy Way bull Modesto CA 95376
CSL 817756
wwwRestorationResourcesByFetterinfo
at
Papapavlo rsquos Mediterranean Bistro
501 N Lincoln Center Stockton
Choice of Luncheon Entree Served
Just $22 for paid 2014 Members$28 for Non-Members or No Reservations
This Friday
May 162 014Ulises Castellon CPCU
Fire Proofing Your Claim
Donrsquot Get BurnedThis presentation will integrate actual case studies and the NFPA 921 document to help adjusters understand the technical issues involved as well as the investigative issues necessary to resolve coverage liability and damages This session will also provide them with the ability to better understand and manage their job responsibili-ties Claims professionals will learn to Fire Proof their Cases to Avoid Getting Burned Earn One (1) CE Credit Join the MVCA
Fire Cause Analysis
The peril of fire and the severity that is associ-ated with fire is a huge exposure for insurers Mr Castellons presentation will integrate actual case studies and the NFPA 921 document to help
adjusters understand the technical issues involved as well as the investigative issues necessary to resolve coverage liability and damages This session will also provide them with the ability to better understand and manage their job responsibilities Claims professionals will learn to Fire Proof their Cases to Avoid Getting Burned
Ulises Castellon CPCU has worked as a claimrsquos profes-sional for over twenty-five years In addition to being a property and casualty adjuster and manager he established the Special Investigations Unit for State Farm Insurance Companies in Northern California in 1986 Mr Castellon has managed numerous first and third party cases through litigation In 1996 he associated with Fire Cause Analysis a premier forensic investigation and engineering firm He currently heads ClaimsAnalysis as an insurance consultant and expert witness continued page 7
6 Mid-Valley Claims Association News Network bull May 2014
Deadline for all submissions for the June 2014 issue is Friday May 23 2014
Set your plans now to attend the 21st Annual Claims Conference of Northern California ldquoHitting A Home Run - cover-ing all the basesrdquo This Summer Classic will be held August 18-20 2014 including a recently announced Opening Day afternoon session Monday August 18th The total of three day series will take place starting at
4pm Monday then all day Tuesday and well into Wednesday this year back at the Hyatt Regency Downtown Sacramento
ldquoHitting A Home Run - covering all the basesrdquo is an apropos theme both in honor of the Baseball ldquoSummer Classicrdquo and in making the most
Mid-Valley Claims AssnNewsNet Services DirectoryENGINEERS - FORENSICCOMPLERE ENGINEERING GROUP INC - Gene Wilkins PEFire CampO Property Liability Thermography Structural Combustion Safeguards4230 Kiernan Av Suite 210 wilkinscomplerecom bull (209) 545-8165Modesto CA 95356 wwwcomplerecom bull Fax (209) 545-8170ENVIRONMENTAL TESTING amp CONSULTINGSIERRA ENVIRONMENTAL TESTING amp CONSULTING INC - Chris Hintz P O Box 1563 wwwSierraEnvirocom bull (209) 366-3684Woodbridge CA 95258 Fax (866-612-8294FIRE INVESTIGATORS FIRE CAUSE ANALYSIS - Ulises Castellon CPCUThroughout California (800) 726-5939 bull Fax (510) 649-3099Nevada Arizona Oregon amp N Dakota inquiryfcafirecomOVERSPRAY REMOVALNATIONWIDE OVERSPRAY - Eric Gerencser Benicia California wwwoverspraynet bull (925) 408-5909Safe Overspray Removal ericoverspraynet bull (800) 345-1269 PROPERTY RESTORATION-CLOTHING SPECIALISTFRSTeam by CUSTOM COMMERCIAL - Jim Nicholas910 Striker Avenue Suite E (800) 80-SMOKE bull (916) 920-0482Sacramento CA 95834 Fax (916) 920-0483PROPERTY RESTORATIONCONTENTSAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomRESTORATION MANAGEMENT COMPANY - Rodney DayWater Smoke amp Environmental Specialists 2479 Station Dr Ste B (800) 400-5058Stockton Ca 95215 rdayrmccom bull Fax (209) 941-0450ROYALTY RESTORATION SERVICES - Kevin MesserGaye Bishop1331 Granite Lane kevinroyaltycleaningcom bull (209) 529-3110Modesto CA 95351 Fax (209) 529-3187
Thank you to all our paid directory listing sponsors
ACCIDENT RECONSTRUCTIONBOSTER KOBAYASHI amp ASSOCIATES - Michael KreutzelmanServing the United States 24 hr (925) 963-9653 bull (925) 447-6495and Overseas Fax (925) 447-6589CONTRACTORS - ASBESTOSLEADMOLD REMEDIATIONAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomJM ENVIRONMENTAL INC - John Moore amp the JM TeamPO Box 2189 wwwjmenvironmentalnet bull (916) 726-0304Granite Bay CA 95746-2189 Fax (916) 726-0340PW STEPHENS ENVIRONMENTAL INC - Jason Kettlehut3278 Swetzer Road wwwpwstephensinccom bull (916) 212-2962Loomis CA 95650 jasonkpwseicomRESTORATION MANAGEMENT COMPANY - Rodney DayWater Smoke amp Environmental Specialists 2479 Station Dr Ste B (800) 400-5058Stockton Ca 95215 rdayrmccom bull Fax (209) 941-0450CONTRACTORS - ELECTRICALTUCKNOTT ELECTRIC CO - Robert A Tucknott6850 Regional St Suite 110 tucknottelaolcom bull (925) 931-0800Dublin CA 94568 wwwTucknottcom bull Fax (925) 931-0817CONTRACTORS - GENERAL RESTORATIONBELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomK2GC GENERAL CONTRACTOR INC - Ken TurnageWe treat your home as if it were our own wwwK2GCinccom bull (925)754-5232and value your time as we do our own K2GCcomcast netCONTRACTORS-MICROBIAL REMEDIATIONAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomPW STEPHENS ENVIRONMENTAL INC - Jason Kettlehut3278 Swetzer Road wwwpwstephensinccom bull (916) 212-2962Loomis CA 95650 jasonkpwseicom
A HUGE Thanks To ALL Our Paid Ad amp Listing SponsorsYou make this publication possible
of a mid-week conference experience offering a chance to get out of the Sacramento Summer heat for a time
A three-tiered Continuing Education-accredited (pending) program has been established for a series to be remembered Class schedules and attendee registration are available on the web site at this time wwwClaimsConferenceorg
CCNC would like to acknowledge and thank all our exhibitors and sponsors who do so much to make this annual event possible Prime op-portunities are being made available for our sponsors this year
Strategy is always an important element to the game Swing away Steal a base to get into scoring position But why bunt when you can hit a home run covering all the bases CCNC 2014 - Aug 18-20 2014 Be there
Registration Now Open for 21st annual CCNC - ldquoHitting A Home Run - covering all the basesrdquo
Mid-Valley Claims Association News Network bull May 2014 7
POSITIONS AVAILABLE
AssociationNewsNetworkcom
Submit Your Job Connection ad toChoose from Four (4) Monthly Print Editions + Online Edition
wwwAssociationNewsNetworkcomjobhtmlUp to 50 words just $45 (just 50centword thereafter)
Run Your Ad Network-Wide for a net rate of just $168mo
Next Deadline for submissions is May 23 2014call 209-229-8240 or fax FAX 209-229-8328
infoAssociationNewsNetworkcom
CLAIMS INDUSTRY PLACEMENTSGary E Mingus GEM Search Group provides both Temporary Temp to Hire and Direct Hire placements in the Insurance Indus-try also placing Vendors related to the Insurance Industry Call Gary Mingus 866-935-4426 or email to GaryGEMSearchgroupcom Serving the Insurance Industry since 1995
TEMPORARY HOUSINGINSURANCE CLAIMS -Assured Relocation is the leading national temporary housing provider for insurance companies The position is fast paced We need people with empathy a sense of urgency and claims experience using software (Salesforce preferably) Salaryben-efitsexciting work environment in Menlo Park Email resumecover letter to Jobsassuredrelocationcom
The Mid-Valley Claims Association News Networkcopy is a production of Association News Network Inc Published monthly as a free service to the MVCA with a commitment and dedication to the promotion and betterment of this professional organization The views and comments expressed within the articles herein do not necessarily reflect the views of ANN Inc or MVCA We assume no responsibility for any opinions andor statements offered by contributing authors to the publication Acceptance of advertising material does not constitute endorsement of the products or services offered We reserve the right to reject any advertising copy or placement We encourage industry support of this professional organization - its monthly newsletter publication and web site
Go to wwwMidValleyClaimsorg
copy 1994-2014 all rights reserved bull Association News Network Inc bull wwwAssociationNewsNetworkcom2455 Naglee Rd 263 Tracy CA 95304 bull 2092298240 bull fax 2092298328
Please submit articles for consideration by email to Bryan Harrison Publisher
BryanAssociationNewsNetworkcom bull 9257085569
For Advertising opportunities and information contact Lynna Harrison New Accounts Manager
LynnaAssociationNewsNetworkcom bull 9257857021
Mr Castellon regularly teaches courses on issues ranging from arson and fraud investigation to Fair Claims Practices He is bilingual and has acted as an insurance industry spokesperson for local news and information programs including Spanish-speaking television He has also published various articles for insurance trade press on topics ranging from arson and fraud to claims file man-agement Mr Castellon has extensive deposition and trial testimony experience in a variety of jurisdictions regarding a number of issues
This is a dynamic and fascinating presentation Invite your associates and earn one (1) CE credit for your time
Please purchase your lunch here now so we have an ac-curate count or contact MVCA Treasurer Deena Lucero to make reservations for payment by check or cash at the door 209-603-5006
continued from page 5
Fire Proofing Your Claim CE course at May 16 MVCA
MidValleyClaimsAssociation
TOReturn Service Requested
A production service FROM
Association News Network Inc2455 Naglee Rd 263Tracy CA 95304
Produced as a free service for the
May 2014 Volume XXI bull Number V
wwwAssociationNewsNetworkcom
FridayJuly 11 2014
wwwMidValleyClaimsorg
wwwMidValleyClaimsorg
2014 Golf Tournament ldquoAre You Ready For Some Footballrdquo
Mid-Valley ClaiMs as s o C i at i o n
The Reserve at Spanos Park Golf Course
Friday July 11 2014
contact Deena Lucero for more info
Sponsor or register to play online
wwwMidValleyClaimsorg
This Friday May 162 014Ulises Castellon CPCU
Fire Proofing Your Claim
Donrsquot Get Burned
Fire Cause AnalysisEarn One (1) CE Credit for this course
Mid-Valley Claims Association News Network bull May 2014 3
August 18-20 2014 - 21st Annual CCNCwwwClaimsConferenceorg
September 19 2014John Letcher-Tree Arborist
October 17 2014 - tba
November 21 2014 - tba
December 19 2014 - Christmas Luncheon - NO SPEAKER
Updates atwwwMidValleyClaimsorg
Luncheon meetings are held the THIRD FRIDAY of each month at Papapavlorsquos in Stockton except where indicated
4 Mid-Valley Claims Association News Network bull May 2014
Greatest Claims Stories Featured at April MVCABy Lynna Harrison Association News Network IncPhotos by Bryan Harrison
Site ContainmentWater ExtractionStructural DryingDehumidification
Structural CleaningDecontamination
Mold RemediationContents Restoration
Document RecoveryVital Records RecoveryElectronics Restoration
From water extraction tocomplete reconstructionBELFOR has a solutionto help you recover and get back to your life
BELFOR There When You Need Us
INSURINGPEACE OF MIND
FIRE bull WATER bull STORM DAMAGE bull RECONSTRUCTION
Bakersfield bull FresnoLake Tahoe bull Los AngelesRiverside bull Sacramento
San Francisco bull San DiegoSan Jose bull San Fernando
EMERGENCY HOTLINE
8773394301wwwbelforcaliforniacomLicense 810553
The April 18 2004 Mid Valley Claims Association Luncheon Meeting was a delightful audience Participation event The Speaker had a family emergency and cancelled the day before the Luncheon President Deena asked for Past President Sherry Wenograd for assistance
Sherry was the Master of Ceremonies and asked attendees for Claims related personal experience stories either Funny Weird or Sweetest story
The prize for Funniest story went to Greg Kinchen of Glatfelter Claims Management His story was regarding a burglar that assaulted the resident and EMT was called When police arrived he dove thru a window naked and stole the Ambulance He crashed the vehicle and police found him in another house Ambulance driver filed an uninsured motorist claim
The prize for weirdest story went to Bethany Woodward of Belfor Property Restoration She had a claim where a Mortician fell in love with the corpse and set the building on fire
The prize for Sweetest story went to John Vigallon of Revival Garment Restoration John told a story about a customer of his Cleanerrsquos He has an 87 year old woman that sent $80 worth of cleaning with him every week He has been calling on her for months He finally said I know you dont need all these clothes cleaned She said I want to help You and then she said are you Marriedrdquo He and his wife Julie took her out to lunch
There were many interesting stories and you really needed to be there to appreciate the humor
Bethany Woodward center with Ron Griesel Wingard Construction and Mandi Smith of Sams amp Associates
Greg Kinchen John Vigallon
Mid-Valley Claims Association News Network bull May 2014 5
Mold Asbestos amp Lead ConsultingClandestine Lab Investigations
Chris Hintz CAC REA CIE
209-366-3684Fax 866-612-8294
sierraeccomcastnet
wwwSierraEnvirocom
Purchase your monthly lunch and pay your annual membership dues online directly at
MidValleyClaimsorg
Or for payment by cash or check at the door please make your reservations now with 2014 MVCA PresTres Deena Lucero
209-603-5006 or midvalleyclaimsgmailcom
Over 25 years in Business bull A+ Rating with the BBBServing Stanislaus San Joaquin Merced
Tuolumne amp Calaveras Counties
Being Prepared Is Having A Team In PlaceWe Want To Be On Your Team
209-545-30023 Large Loss Fire Restoration3 Use of Xactimate Symbility amp Simsol3 Work with all Insurances3 247365 Emergency Services3 Carry $2000000 Liability Coverage
507 Galaxy Way bull Modesto CA 95376
CSL 817756
wwwRestorationResourcesByFetterinfo
at
Papapavlo rsquos Mediterranean Bistro
501 N Lincoln Center Stockton
Choice of Luncheon Entree Served
Just $22 for paid 2014 Members$28 for Non-Members or No Reservations
This Friday
May 162 014Ulises Castellon CPCU
Fire Proofing Your Claim
Donrsquot Get BurnedThis presentation will integrate actual case studies and the NFPA 921 document to help adjusters understand the technical issues involved as well as the investigative issues necessary to resolve coverage liability and damages This session will also provide them with the ability to better understand and manage their job responsibili-ties Claims professionals will learn to Fire Proof their Cases to Avoid Getting Burned Earn One (1) CE Credit Join the MVCA
Fire Cause Analysis
The peril of fire and the severity that is associ-ated with fire is a huge exposure for insurers Mr Castellons presentation will integrate actual case studies and the NFPA 921 document to help
adjusters understand the technical issues involved as well as the investigative issues necessary to resolve coverage liability and damages This session will also provide them with the ability to better understand and manage their job responsibilities Claims professionals will learn to Fire Proof their Cases to Avoid Getting Burned
Ulises Castellon CPCU has worked as a claimrsquos profes-sional for over twenty-five years In addition to being a property and casualty adjuster and manager he established the Special Investigations Unit for State Farm Insurance Companies in Northern California in 1986 Mr Castellon has managed numerous first and third party cases through litigation In 1996 he associated with Fire Cause Analysis a premier forensic investigation and engineering firm He currently heads ClaimsAnalysis as an insurance consultant and expert witness continued page 7
6 Mid-Valley Claims Association News Network bull May 2014
Deadline for all submissions for the June 2014 issue is Friday May 23 2014
Set your plans now to attend the 21st Annual Claims Conference of Northern California ldquoHitting A Home Run - cover-ing all the basesrdquo This Summer Classic will be held August 18-20 2014 including a recently announced Opening Day afternoon session Monday August 18th The total of three day series will take place starting at
4pm Monday then all day Tuesday and well into Wednesday this year back at the Hyatt Regency Downtown Sacramento
ldquoHitting A Home Run - covering all the basesrdquo is an apropos theme both in honor of the Baseball ldquoSummer Classicrdquo and in making the most
Mid-Valley Claims AssnNewsNet Services DirectoryENGINEERS - FORENSICCOMPLERE ENGINEERING GROUP INC - Gene Wilkins PEFire CampO Property Liability Thermography Structural Combustion Safeguards4230 Kiernan Av Suite 210 wilkinscomplerecom bull (209) 545-8165Modesto CA 95356 wwwcomplerecom bull Fax (209) 545-8170ENVIRONMENTAL TESTING amp CONSULTINGSIERRA ENVIRONMENTAL TESTING amp CONSULTING INC - Chris Hintz P O Box 1563 wwwSierraEnvirocom bull (209) 366-3684Woodbridge CA 95258 Fax (866-612-8294FIRE INVESTIGATORS FIRE CAUSE ANALYSIS - Ulises Castellon CPCUThroughout California (800) 726-5939 bull Fax (510) 649-3099Nevada Arizona Oregon amp N Dakota inquiryfcafirecomOVERSPRAY REMOVALNATIONWIDE OVERSPRAY - Eric Gerencser Benicia California wwwoverspraynet bull (925) 408-5909Safe Overspray Removal ericoverspraynet bull (800) 345-1269 PROPERTY RESTORATION-CLOTHING SPECIALISTFRSTeam by CUSTOM COMMERCIAL - Jim Nicholas910 Striker Avenue Suite E (800) 80-SMOKE bull (916) 920-0482Sacramento CA 95834 Fax (916) 920-0483PROPERTY RESTORATIONCONTENTSAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomRESTORATION MANAGEMENT COMPANY - Rodney DayWater Smoke amp Environmental Specialists 2479 Station Dr Ste B (800) 400-5058Stockton Ca 95215 rdayrmccom bull Fax (209) 941-0450ROYALTY RESTORATION SERVICES - Kevin MesserGaye Bishop1331 Granite Lane kevinroyaltycleaningcom bull (209) 529-3110Modesto CA 95351 Fax (209) 529-3187
Thank you to all our paid directory listing sponsors
ACCIDENT RECONSTRUCTIONBOSTER KOBAYASHI amp ASSOCIATES - Michael KreutzelmanServing the United States 24 hr (925) 963-9653 bull (925) 447-6495and Overseas Fax (925) 447-6589CONTRACTORS - ASBESTOSLEADMOLD REMEDIATIONAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomJM ENVIRONMENTAL INC - John Moore amp the JM TeamPO Box 2189 wwwjmenvironmentalnet bull (916) 726-0304Granite Bay CA 95746-2189 Fax (916) 726-0340PW STEPHENS ENVIRONMENTAL INC - Jason Kettlehut3278 Swetzer Road wwwpwstephensinccom bull (916) 212-2962Loomis CA 95650 jasonkpwseicomRESTORATION MANAGEMENT COMPANY - Rodney DayWater Smoke amp Environmental Specialists 2479 Station Dr Ste B (800) 400-5058Stockton Ca 95215 rdayrmccom bull Fax (209) 941-0450CONTRACTORS - ELECTRICALTUCKNOTT ELECTRIC CO - Robert A Tucknott6850 Regional St Suite 110 tucknottelaolcom bull (925) 931-0800Dublin CA 94568 wwwTucknottcom bull Fax (925) 931-0817CONTRACTORS - GENERAL RESTORATIONBELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomK2GC GENERAL CONTRACTOR INC - Ken TurnageWe treat your home as if it were our own wwwK2GCinccom bull (925)754-5232and value your time as we do our own K2GCcomcast netCONTRACTORS-MICROBIAL REMEDIATIONAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomPW STEPHENS ENVIRONMENTAL INC - Jason Kettlehut3278 Swetzer Road wwwpwstephensinccom bull (916) 212-2962Loomis CA 95650 jasonkpwseicom
A HUGE Thanks To ALL Our Paid Ad amp Listing SponsorsYou make this publication possible
of a mid-week conference experience offering a chance to get out of the Sacramento Summer heat for a time
A three-tiered Continuing Education-accredited (pending) program has been established for a series to be remembered Class schedules and attendee registration are available on the web site at this time wwwClaimsConferenceorg
CCNC would like to acknowledge and thank all our exhibitors and sponsors who do so much to make this annual event possible Prime op-portunities are being made available for our sponsors this year
Strategy is always an important element to the game Swing away Steal a base to get into scoring position But why bunt when you can hit a home run covering all the bases CCNC 2014 - Aug 18-20 2014 Be there
Registration Now Open for 21st annual CCNC - ldquoHitting A Home Run - covering all the basesrdquo
Mid-Valley Claims Association News Network bull May 2014 7
POSITIONS AVAILABLE
AssociationNewsNetworkcom
Submit Your Job Connection ad toChoose from Four (4) Monthly Print Editions + Online Edition
wwwAssociationNewsNetworkcomjobhtmlUp to 50 words just $45 (just 50centword thereafter)
Run Your Ad Network-Wide for a net rate of just $168mo
Next Deadline for submissions is May 23 2014call 209-229-8240 or fax FAX 209-229-8328
infoAssociationNewsNetworkcom
CLAIMS INDUSTRY PLACEMENTSGary E Mingus GEM Search Group provides both Temporary Temp to Hire and Direct Hire placements in the Insurance Indus-try also placing Vendors related to the Insurance Industry Call Gary Mingus 866-935-4426 or email to GaryGEMSearchgroupcom Serving the Insurance Industry since 1995
TEMPORARY HOUSINGINSURANCE CLAIMS -Assured Relocation is the leading national temporary housing provider for insurance companies The position is fast paced We need people with empathy a sense of urgency and claims experience using software (Salesforce preferably) Salaryben-efitsexciting work environment in Menlo Park Email resumecover letter to Jobsassuredrelocationcom
The Mid-Valley Claims Association News Networkcopy is a production of Association News Network Inc Published monthly as a free service to the MVCA with a commitment and dedication to the promotion and betterment of this professional organization The views and comments expressed within the articles herein do not necessarily reflect the views of ANN Inc or MVCA We assume no responsibility for any opinions andor statements offered by contributing authors to the publication Acceptance of advertising material does not constitute endorsement of the products or services offered We reserve the right to reject any advertising copy or placement We encourage industry support of this professional organization - its monthly newsletter publication and web site
Go to wwwMidValleyClaimsorg
copy 1994-2014 all rights reserved bull Association News Network Inc bull wwwAssociationNewsNetworkcom2455 Naglee Rd 263 Tracy CA 95304 bull 2092298240 bull fax 2092298328
Please submit articles for consideration by email to Bryan Harrison Publisher
BryanAssociationNewsNetworkcom bull 9257085569
For Advertising opportunities and information contact Lynna Harrison New Accounts Manager
LynnaAssociationNewsNetworkcom bull 9257857021
Mr Castellon regularly teaches courses on issues ranging from arson and fraud investigation to Fair Claims Practices He is bilingual and has acted as an insurance industry spokesperson for local news and information programs including Spanish-speaking television He has also published various articles for insurance trade press on topics ranging from arson and fraud to claims file man-agement Mr Castellon has extensive deposition and trial testimony experience in a variety of jurisdictions regarding a number of issues
This is a dynamic and fascinating presentation Invite your associates and earn one (1) CE credit for your time
Please purchase your lunch here now so we have an ac-curate count or contact MVCA Treasurer Deena Lucero to make reservations for payment by check or cash at the door 209-603-5006
continued from page 5
Fire Proofing Your Claim CE course at May 16 MVCA
MidValleyClaimsAssociation
TOReturn Service Requested
A production service FROM
Association News Network Inc2455 Naglee Rd 263Tracy CA 95304
Produced as a free service for the
May 2014 Volume XXI bull Number V
wwwAssociationNewsNetworkcom
FridayJuly 11 2014
wwwMidValleyClaimsorg
wwwMidValleyClaimsorg
2014 Golf Tournament ldquoAre You Ready For Some Footballrdquo
Mid-Valley ClaiMs as s o C i at i o n
The Reserve at Spanos Park Golf Course
Friday July 11 2014
contact Deena Lucero for more info
Sponsor or register to play online
wwwMidValleyClaimsorg
This Friday May 162 014Ulises Castellon CPCU
Fire Proofing Your Claim
Donrsquot Get Burned
Fire Cause AnalysisEarn One (1) CE Credit for this course
4 Mid-Valley Claims Association News Network bull May 2014
Greatest Claims Stories Featured at April MVCABy Lynna Harrison Association News Network IncPhotos by Bryan Harrison
Site ContainmentWater ExtractionStructural DryingDehumidification
Structural CleaningDecontamination
Mold RemediationContents Restoration
Document RecoveryVital Records RecoveryElectronics Restoration
From water extraction tocomplete reconstructionBELFOR has a solutionto help you recover and get back to your life
BELFOR There When You Need Us
INSURINGPEACE OF MIND
FIRE bull WATER bull STORM DAMAGE bull RECONSTRUCTION
Bakersfield bull FresnoLake Tahoe bull Los AngelesRiverside bull Sacramento
San Francisco bull San DiegoSan Jose bull San Fernando
EMERGENCY HOTLINE
8773394301wwwbelforcaliforniacomLicense 810553
The April 18 2004 Mid Valley Claims Association Luncheon Meeting was a delightful audience Participation event The Speaker had a family emergency and cancelled the day before the Luncheon President Deena asked for Past President Sherry Wenograd for assistance
Sherry was the Master of Ceremonies and asked attendees for Claims related personal experience stories either Funny Weird or Sweetest story
The prize for Funniest story went to Greg Kinchen of Glatfelter Claims Management His story was regarding a burglar that assaulted the resident and EMT was called When police arrived he dove thru a window naked and stole the Ambulance He crashed the vehicle and police found him in another house Ambulance driver filed an uninsured motorist claim
The prize for weirdest story went to Bethany Woodward of Belfor Property Restoration She had a claim where a Mortician fell in love with the corpse and set the building on fire
The prize for Sweetest story went to John Vigallon of Revival Garment Restoration John told a story about a customer of his Cleanerrsquos He has an 87 year old woman that sent $80 worth of cleaning with him every week He has been calling on her for months He finally said I know you dont need all these clothes cleaned She said I want to help You and then she said are you Marriedrdquo He and his wife Julie took her out to lunch
There were many interesting stories and you really needed to be there to appreciate the humor
Bethany Woodward center with Ron Griesel Wingard Construction and Mandi Smith of Sams amp Associates
Greg Kinchen John Vigallon
Mid-Valley Claims Association News Network bull May 2014 5
Mold Asbestos amp Lead ConsultingClandestine Lab Investigations
Chris Hintz CAC REA CIE
209-366-3684Fax 866-612-8294
sierraeccomcastnet
wwwSierraEnvirocom
Purchase your monthly lunch and pay your annual membership dues online directly at
MidValleyClaimsorg
Or for payment by cash or check at the door please make your reservations now with 2014 MVCA PresTres Deena Lucero
209-603-5006 or midvalleyclaimsgmailcom
Over 25 years in Business bull A+ Rating with the BBBServing Stanislaus San Joaquin Merced
Tuolumne amp Calaveras Counties
Being Prepared Is Having A Team In PlaceWe Want To Be On Your Team
209-545-30023 Large Loss Fire Restoration3 Use of Xactimate Symbility amp Simsol3 Work with all Insurances3 247365 Emergency Services3 Carry $2000000 Liability Coverage
507 Galaxy Way bull Modesto CA 95376
CSL 817756
wwwRestorationResourcesByFetterinfo
at
Papapavlo rsquos Mediterranean Bistro
501 N Lincoln Center Stockton
Choice of Luncheon Entree Served
Just $22 for paid 2014 Members$28 for Non-Members or No Reservations
This Friday
May 162 014Ulises Castellon CPCU
Fire Proofing Your Claim
Donrsquot Get BurnedThis presentation will integrate actual case studies and the NFPA 921 document to help adjusters understand the technical issues involved as well as the investigative issues necessary to resolve coverage liability and damages This session will also provide them with the ability to better understand and manage their job responsibili-ties Claims professionals will learn to Fire Proof their Cases to Avoid Getting Burned Earn One (1) CE Credit Join the MVCA
Fire Cause Analysis
The peril of fire and the severity that is associ-ated with fire is a huge exposure for insurers Mr Castellons presentation will integrate actual case studies and the NFPA 921 document to help
adjusters understand the technical issues involved as well as the investigative issues necessary to resolve coverage liability and damages This session will also provide them with the ability to better understand and manage their job responsibilities Claims professionals will learn to Fire Proof their Cases to Avoid Getting Burned
Ulises Castellon CPCU has worked as a claimrsquos profes-sional for over twenty-five years In addition to being a property and casualty adjuster and manager he established the Special Investigations Unit for State Farm Insurance Companies in Northern California in 1986 Mr Castellon has managed numerous first and third party cases through litigation In 1996 he associated with Fire Cause Analysis a premier forensic investigation and engineering firm He currently heads ClaimsAnalysis as an insurance consultant and expert witness continued page 7
6 Mid-Valley Claims Association News Network bull May 2014
Deadline for all submissions for the June 2014 issue is Friday May 23 2014
Set your plans now to attend the 21st Annual Claims Conference of Northern California ldquoHitting A Home Run - cover-ing all the basesrdquo This Summer Classic will be held August 18-20 2014 including a recently announced Opening Day afternoon session Monday August 18th The total of three day series will take place starting at
4pm Monday then all day Tuesday and well into Wednesday this year back at the Hyatt Regency Downtown Sacramento
ldquoHitting A Home Run - covering all the basesrdquo is an apropos theme both in honor of the Baseball ldquoSummer Classicrdquo and in making the most
Mid-Valley Claims AssnNewsNet Services DirectoryENGINEERS - FORENSICCOMPLERE ENGINEERING GROUP INC - Gene Wilkins PEFire CampO Property Liability Thermography Structural Combustion Safeguards4230 Kiernan Av Suite 210 wilkinscomplerecom bull (209) 545-8165Modesto CA 95356 wwwcomplerecom bull Fax (209) 545-8170ENVIRONMENTAL TESTING amp CONSULTINGSIERRA ENVIRONMENTAL TESTING amp CONSULTING INC - Chris Hintz P O Box 1563 wwwSierraEnvirocom bull (209) 366-3684Woodbridge CA 95258 Fax (866-612-8294FIRE INVESTIGATORS FIRE CAUSE ANALYSIS - Ulises Castellon CPCUThroughout California (800) 726-5939 bull Fax (510) 649-3099Nevada Arizona Oregon amp N Dakota inquiryfcafirecomOVERSPRAY REMOVALNATIONWIDE OVERSPRAY - Eric Gerencser Benicia California wwwoverspraynet bull (925) 408-5909Safe Overspray Removal ericoverspraynet bull (800) 345-1269 PROPERTY RESTORATION-CLOTHING SPECIALISTFRSTeam by CUSTOM COMMERCIAL - Jim Nicholas910 Striker Avenue Suite E (800) 80-SMOKE bull (916) 920-0482Sacramento CA 95834 Fax (916) 920-0483PROPERTY RESTORATIONCONTENTSAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomRESTORATION MANAGEMENT COMPANY - Rodney DayWater Smoke amp Environmental Specialists 2479 Station Dr Ste B (800) 400-5058Stockton Ca 95215 rdayrmccom bull Fax (209) 941-0450ROYALTY RESTORATION SERVICES - Kevin MesserGaye Bishop1331 Granite Lane kevinroyaltycleaningcom bull (209) 529-3110Modesto CA 95351 Fax (209) 529-3187
Thank you to all our paid directory listing sponsors
ACCIDENT RECONSTRUCTIONBOSTER KOBAYASHI amp ASSOCIATES - Michael KreutzelmanServing the United States 24 hr (925) 963-9653 bull (925) 447-6495and Overseas Fax (925) 447-6589CONTRACTORS - ASBESTOSLEADMOLD REMEDIATIONAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomJM ENVIRONMENTAL INC - John Moore amp the JM TeamPO Box 2189 wwwjmenvironmentalnet bull (916) 726-0304Granite Bay CA 95746-2189 Fax (916) 726-0340PW STEPHENS ENVIRONMENTAL INC - Jason Kettlehut3278 Swetzer Road wwwpwstephensinccom bull (916) 212-2962Loomis CA 95650 jasonkpwseicomRESTORATION MANAGEMENT COMPANY - Rodney DayWater Smoke amp Environmental Specialists 2479 Station Dr Ste B (800) 400-5058Stockton Ca 95215 rdayrmccom bull Fax (209) 941-0450CONTRACTORS - ELECTRICALTUCKNOTT ELECTRIC CO - Robert A Tucknott6850 Regional St Suite 110 tucknottelaolcom bull (925) 931-0800Dublin CA 94568 wwwTucknottcom bull Fax (925) 931-0817CONTRACTORS - GENERAL RESTORATIONBELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomK2GC GENERAL CONTRACTOR INC - Ken TurnageWe treat your home as if it were our own wwwK2GCinccom bull (925)754-5232and value your time as we do our own K2GCcomcast netCONTRACTORS-MICROBIAL REMEDIATIONAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomPW STEPHENS ENVIRONMENTAL INC - Jason Kettlehut3278 Swetzer Road wwwpwstephensinccom bull (916) 212-2962Loomis CA 95650 jasonkpwseicom
A HUGE Thanks To ALL Our Paid Ad amp Listing SponsorsYou make this publication possible
of a mid-week conference experience offering a chance to get out of the Sacramento Summer heat for a time
A three-tiered Continuing Education-accredited (pending) program has been established for a series to be remembered Class schedules and attendee registration are available on the web site at this time wwwClaimsConferenceorg
CCNC would like to acknowledge and thank all our exhibitors and sponsors who do so much to make this annual event possible Prime op-portunities are being made available for our sponsors this year
Strategy is always an important element to the game Swing away Steal a base to get into scoring position But why bunt when you can hit a home run covering all the bases CCNC 2014 - Aug 18-20 2014 Be there
Registration Now Open for 21st annual CCNC - ldquoHitting A Home Run - covering all the basesrdquo
Mid-Valley Claims Association News Network bull May 2014 7
POSITIONS AVAILABLE
AssociationNewsNetworkcom
Submit Your Job Connection ad toChoose from Four (4) Monthly Print Editions + Online Edition
wwwAssociationNewsNetworkcomjobhtmlUp to 50 words just $45 (just 50centword thereafter)
Run Your Ad Network-Wide for a net rate of just $168mo
Next Deadline for submissions is May 23 2014call 209-229-8240 or fax FAX 209-229-8328
infoAssociationNewsNetworkcom
CLAIMS INDUSTRY PLACEMENTSGary E Mingus GEM Search Group provides both Temporary Temp to Hire and Direct Hire placements in the Insurance Indus-try also placing Vendors related to the Insurance Industry Call Gary Mingus 866-935-4426 or email to GaryGEMSearchgroupcom Serving the Insurance Industry since 1995
TEMPORARY HOUSINGINSURANCE CLAIMS -Assured Relocation is the leading national temporary housing provider for insurance companies The position is fast paced We need people with empathy a sense of urgency and claims experience using software (Salesforce preferably) Salaryben-efitsexciting work environment in Menlo Park Email resumecover letter to Jobsassuredrelocationcom
The Mid-Valley Claims Association News Networkcopy is a production of Association News Network Inc Published monthly as a free service to the MVCA with a commitment and dedication to the promotion and betterment of this professional organization The views and comments expressed within the articles herein do not necessarily reflect the views of ANN Inc or MVCA We assume no responsibility for any opinions andor statements offered by contributing authors to the publication Acceptance of advertising material does not constitute endorsement of the products or services offered We reserve the right to reject any advertising copy or placement We encourage industry support of this professional organization - its monthly newsletter publication and web site
Go to wwwMidValleyClaimsorg
copy 1994-2014 all rights reserved bull Association News Network Inc bull wwwAssociationNewsNetworkcom2455 Naglee Rd 263 Tracy CA 95304 bull 2092298240 bull fax 2092298328
Please submit articles for consideration by email to Bryan Harrison Publisher
BryanAssociationNewsNetworkcom bull 9257085569
For Advertising opportunities and information contact Lynna Harrison New Accounts Manager
LynnaAssociationNewsNetworkcom bull 9257857021
Mr Castellon regularly teaches courses on issues ranging from arson and fraud investigation to Fair Claims Practices He is bilingual and has acted as an insurance industry spokesperson for local news and information programs including Spanish-speaking television He has also published various articles for insurance trade press on topics ranging from arson and fraud to claims file man-agement Mr Castellon has extensive deposition and trial testimony experience in a variety of jurisdictions regarding a number of issues
This is a dynamic and fascinating presentation Invite your associates and earn one (1) CE credit for your time
Please purchase your lunch here now so we have an ac-curate count or contact MVCA Treasurer Deena Lucero to make reservations for payment by check or cash at the door 209-603-5006
continued from page 5
Fire Proofing Your Claim CE course at May 16 MVCA
MidValleyClaimsAssociation
TOReturn Service Requested
A production service FROM
Association News Network Inc2455 Naglee Rd 263Tracy CA 95304
Produced as a free service for the
May 2014 Volume XXI bull Number V
wwwAssociationNewsNetworkcom
FridayJuly 11 2014
wwwMidValleyClaimsorg
wwwMidValleyClaimsorg
2014 Golf Tournament ldquoAre You Ready For Some Footballrdquo
Mid-Valley ClaiMs as s o C i at i o n
The Reserve at Spanos Park Golf Course
Friday July 11 2014
contact Deena Lucero for more info
Sponsor or register to play online
wwwMidValleyClaimsorg
This Friday May 162 014Ulises Castellon CPCU
Fire Proofing Your Claim
Donrsquot Get Burned
Fire Cause AnalysisEarn One (1) CE Credit for this course
Mid-Valley Claims Association News Network bull May 2014 5
Mold Asbestos amp Lead ConsultingClandestine Lab Investigations
Chris Hintz CAC REA CIE
209-366-3684Fax 866-612-8294
sierraeccomcastnet
wwwSierraEnvirocom
Purchase your monthly lunch and pay your annual membership dues online directly at
MidValleyClaimsorg
Or for payment by cash or check at the door please make your reservations now with 2014 MVCA PresTres Deena Lucero
209-603-5006 or midvalleyclaimsgmailcom
Over 25 years in Business bull A+ Rating with the BBBServing Stanislaus San Joaquin Merced
Tuolumne amp Calaveras Counties
Being Prepared Is Having A Team In PlaceWe Want To Be On Your Team
209-545-30023 Large Loss Fire Restoration3 Use of Xactimate Symbility amp Simsol3 Work with all Insurances3 247365 Emergency Services3 Carry $2000000 Liability Coverage
507 Galaxy Way bull Modesto CA 95376
CSL 817756
wwwRestorationResourcesByFetterinfo
at
Papapavlo rsquos Mediterranean Bistro
501 N Lincoln Center Stockton
Choice of Luncheon Entree Served
Just $22 for paid 2014 Members$28 for Non-Members or No Reservations
This Friday
May 162 014Ulises Castellon CPCU
Fire Proofing Your Claim
Donrsquot Get BurnedThis presentation will integrate actual case studies and the NFPA 921 document to help adjusters understand the technical issues involved as well as the investigative issues necessary to resolve coverage liability and damages This session will also provide them with the ability to better understand and manage their job responsibili-ties Claims professionals will learn to Fire Proof their Cases to Avoid Getting Burned Earn One (1) CE Credit Join the MVCA
Fire Cause Analysis
The peril of fire and the severity that is associ-ated with fire is a huge exposure for insurers Mr Castellons presentation will integrate actual case studies and the NFPA 921 document to help
adjusters understand the technical issues involved as well as the investigative issues necessary to resolve coverage liability and damages This session will also provide them with the ability to better understand and manage their job responsibilities Claims professionals will learn to Fire Proof their Cases to Avoid Getting Burned
Ulises Castellon CPCU has worked as a claimrsquos profes-sional for over twenty-five years In addition to being a property and casualty adjuster and manager he established the Special Investigations Unit for State Farm Insurance Companies in Northern California in 1986 Mr Castellon has managed numerous first and third party cases through litigation In 1996 he associated with Fire Cause Analysis a premier forensic investigation and engineering firm He currently heads ClaimsAnalysis as an insurance consultant and expert witness continued page 7
6 Mid-Valley Claims Association News Network bull May 2014
Deadline for all submissions for the June 2014 issue is Friday May 23 2014
Set your plans now to attend the 21st Annual Claims Conference of Northern California ldquoHitting A Home Run - cover-ing all the basesrdquo This Summer Classic will be held August 18-20 2014 including a recently announced Opening Day afternoon session Monday August 18th The total of three day series will take place starting at
4pm Monday then all day Tuesday and well into Wednesday this year back at the Hyatt Regency Downtown Sacramento
ldquoHitting A Home Run - covering all the basesrdquo is an apropos theme both in honor of the Baseball ldquoSummer Classicrdquo and in making the most
Mid-Valley Claims AssnNewsNet Services DirectoryENGINEERS - FORENSICCOMPLERE ENGINEERING GROUP INC - Gene Wilkins PEFire CampO Property Liability Thermography Structural Combustion Safeguards4230 Kiernan Av Suite 210 wilkinscomplerecom bull (209) 545-8165Modesto CA 95356 wwwcomplerecom bull Fax (209) 545-8170ENVIRONMENTAL TESTING amp CONSULTINGSIERRA ENVIRONMENTAL TESTING amp CONSULTING INC - Chris Hintz P O Box 1563 wwwSierraEnvirocom bull (209) 366-3684Woodbridge CA 95258 Fax (866-612-8294FIRE INVESTIGATORS FIRE CAUSE ANALYSIS - Ulises Castellon CPCUThroughout California (800) 726-5939 bull Fax (510) 649-3099Nevada Arizona Oregon amp N Dakota inquiryfcafirecomOVERSPRAY REMOVALNATIONWIDE OVERSPRAY - Eric Gerencser Benicia California wwwoverspraynet bull (925) 408-5909Safe Overspray Removal ericoverspraynet bull (800) 345-1269 PROPERTY RESTORATION-CLOTHING SPECIALISTFRSTeam by CUSTOM COMMERCIAL - Jim Nicholas910 Striker Avenue Suite E (800) 80-SMOKE bull (916) 920-0482Sacramento CA 95834 Fax (916) 920-0483PROPERTY RESTORATIONCONTENTSAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomRESTORATION MANAGEMENT COMPANY - Rodney DayWater Smoke amp Environmental Specialists 2479 Station Dr Ste B (800) 400-5058Stockton Ca 95215 rdayrmccom bull Fax (209) 941-0450ROYALTY RESTORATION SERVICES - Kevin MesserGaye Bishop1331 Granite Lane kevinroyaltycleaningcom bull (209) 529-3110Modesto CA 95351 Fax (209) 529-3187
Thank you to all our paid directory listing sponsors
ACCIDENT RECONSTRUCTIONBOSTER KOBAYASHI amp ASSOCIATES - Michael KreutzelmanServing the United States 24 hr (925) 963-9653 bull (925) 447-6495and Overseas Fax (925) 447-6589CONTRACTORS - ASBESTOSLEADMOLD REMEDIATIONAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomJM ENVIRONMENTAL INC - John Moore amp the JM TeamPO Box 2189 wwwjmenvironmentalnet bull (916) 726-0304Granite Bay CA 95746-2189 Fax (916) 726-0340PW STEPHENS ENVIRONMENTAL INC - Jason Kettlehut3278 Swetzer Road wwwpwstephensinccom bull (916) 212-2962Loomis CA 95650 jasonkpwseicomRESTORATION MANAGEMENT COMPANY - Rodney DayWater Smoke amp Environmental Specialists 2479 Station Dr Ste B (800) 400-5058Stockton Ca 95215 rdayrmccom bull Fax (209) 941-0450CONTRACTORS - ELECTRICALTUCKNOTT ELECTRIC CO - Robert A Tucknott6850 Regional St Suite 110 tucknottelaolcom bull (925) 931-0800Dublin CA 94568 wwwTucknottcom bull Fax (925) 931-0817CONTRACTORS - GENERAL RESTORATIONBELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomK2GC GENERAL CONTRACTOR INC - Ken TurnageWe treat your home as if it were our own wwwK2GCinccom bull (925)754-5232and value your time as we do our own K2GCcomcast netCONTRACTORS-MICROBIAL REMEDIATIONAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomPW STEPHENS ENVIRONMENTAL INC - Jason Kettlehut3278 Swetzer Road wwwpwstephensinccom bull (916) 212-2962Loomis CA 95650 jasonkpwseicom
A HUGE Thanks To ALL Our Paid Ad amp Listing SponsorsYou make this publication possible
of a mid-week conference experience offering a chance to get out of the Sacramento Summer heat for a time
A three-tiered Continuing Education-accredited (pending) program has been established for a series to be remembered Class schedules and attendee registration are available on the web site at this time wwwClaimsConferenceorg
CCNC would like to acknowledge and thank all our exhibitors and sponsors who do so much to make this annual event possible Prime op-portunities are being made available for our sponsors this year
Strategy is always an important element to the game Swing away Steal a base to get into scoring position But why bunt when you can hit a home run covering all the bases CCNC 2014 - Aug 18-20 2014 Be there
Registration Now Open for 21st annual CCNC - ldquoHitting A Home Run - covering all the basesrdquo
Mid-Valley Claims Association News Network bull May 2014 7
POSITIONS AVAILABLE
AssociationNewsNetworkcom
Submit Your Job Connection ad toChoose from Four (4) Monthly Print Editions + Online Edition
wwwAssociationNewsNetworkcomjobhtmlUp to 50 words just $45 (just 50centword thereafter)
Run Your Ad Network-Wide for a net rate of just $168mo
Next Deadline for submissions is May 23 2014call 209-229-8240 or fax FAX 209-229-8328
infoAssociationNewsNetworkcom
CLAIMS INDUSTRY PLACEMENTSGary E Mingus GEM Search Group provides both Temporary Temp to Hire and Direct Hire placements in the Insurance Indus-try also placing Vendors related to the Insurance Industry Call Gary Mingus 866-935-4426 or email to GaryGEMSearchgroupcom Serving the Insurance Industry since 1995
TEMPORARY HOUSINGINSURANCE CLAIMS -Assured Relocation is the leading national temporary housing provider for insurance companies The position is fast paced We need people with empathy a sense of urgency and claims experience using software (Salesforce preferably) Salaryben-efitsexciting work environment in Menlo Park Email resumecover letter to Jobsassuredrelocationcom
The Mid-Valley Claims Association News Networkcopy is a production of Association News Network Inc Published monthly as a free service to the MVCA with a commitment and dedication to the promotion and betterment of this professional organization The views and comments expressed within the articles herein do not necessarily reflect the views of ANN Inc or MVCA We assume no responsibility for any opinions andor statements offered by contributing authors to the publication Acceptance of advertising material does not constitute endorsement of the products or services offered We reserve the right to reject any advertising copy or placement We encourage industry support of this professional organization - its monthly newsletter publication and web site
Go to wwwMidValleyClaimsorg
copy 1994-2014 all rights reserved bull Association News Network Inc bull wwwAssociationNewsNetworkcom2455 Naglee Rd 263 Tracy CA 95304 bull 2092298240 bull fax 2092298328
Please submit articles for consideration by email to Bryan Harrison Publisher
BryanAssociationNewsNetworkcom bull 9257085569
For Advertising opportunities and information contact Lynna Harrison New Accounts Manager
LynnaAssociationNewsNetworkcom bull 9257857021
Mr Castellon regularly teaches courses on issues ranging from arson and fraud investigation to Fair Claims Practices He is bilingual and has acted as an insurance industry spokesperson for local news and information programs including Spanish-speaking television He has also published various articles for insurance trade press on topics ranging from arson and fraud to claims file man-agement Mr Castellon has extensive deposition and trial testimony experience in a variety of jurisdictions regarding a number of issues
This is a dynamic and fascinating presentation Invite your associates and earn one (1) CE credit for your time
Please purchase your lunch here now so we have an ac-curate count or contact MVCA Treasurer Deena Lucero to make reservations for payment by check or cash at the door 209-603-5006
continued from page 5
Fire Proofing Your Claim CE course at May 16 MVCA
MidValleyClaimsAssociation
TOReturn Service Requested
A production service FROM
Association News Network Inc2455 Naglee Rd 263Tracy CA 95304
Produced as a free service for the
May 2014 Volume XXI bull Number V
wwwAssociationNewsNetworkcom
FridayJuly 11 2014
wwwMidValleyClaimsorg
wwwMidValleyClaimsorg
2014 Golf Tournament ldquoAre You Ready For Some Footballrdquo
Mid-Valley ClaiMs as s o C i at i o n
The Reserve at Spanos Park Golf Course
Friday July 11 2014
contact Deena Lucero for more info
Sponsor or register to play online
wwwMidValleyClaimsorg
This Friday May 162 014Ulises Castellon CPCU
Fire Proofing Your Claim
Donrsquot Get Burned
Fire Cause AnalysisEarn One (1) CE Credit for this course
6 Mid-Valley Claims Association News Network bull May 2014
Deadline for all submissions for the June 2014 issue is Friday May 23 2014
Set your plans now to attend the 21st Annual Claims Conference of Northern California ldquoHitting A Home Run - cover-ing all the basesrdquo This Summer Classic will be held August 18-20 2014 including a recently announced Opening Day afternoon session Monday August 18th The total of three day series will take place starting at
4pm Monday then all day Tuesday and well into Wednesday this year back at the Hyatt Regency Downtown Sacramento
ldquoHitting A Home Run - covering all the basesrdquo is an apropos theme both in honor of the Baseball ldquoSummer Classicrdquo and in making the most
Mid-Valley Claims AssnNewsNet Services DirectoryENGINEERS - FORENSICCOMPLERE ENGINEERING GROUP INC - Gene Wilkins PEFire CampO Property Liability Thermography Structural Combustion Safeguards4230 Kiernan Av Suite 210 wilkinscomplerecom bull (209) 545-8165Modesto CA 95356 wwwcomplerecom bull Fax (209) 545-8170ENVIRONMENTAL TESTING amp CONSULTINGSIERRA ENVIRONMENTAL TESTING amp CONSULTING INC - Chris Hintz P O Box 1563 wwwSierraEnvirocom bull (209) 366-3684Woodbridge CA 95258 Fax (866-612-8294FIRE INVESTIGATORS FIRE CAUSE ANALYSIS - Ulises Castellon CPCUThroughout California (800) 726-5939 bull Fax (510) 649-3099Nevada Arizona Oregon amp N Dakota inquiryfcafirecomOVERSPRAY REMOVALNATIONWIDE OVERSPRAY - Eric Gerencser Benicia California wwwoverspraynet bull (925) 408-5909Safe Overspray Removal ericoverspraynet bull (800) 345-1269 PROPERTY RESTORATION-CLOTHING SPECIALISTFRSTeam by CUSTOM COMMERCIAL - Jim Nicholas910 Striker Avenue Suite E (800) 80-SMOKE bull (916) 920-0482Sacramento CA 95834 Fax (916) 920-0483PROPERTY RESTORATIONCONTENTSAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomRESTORATION MANAGEMENT COMPANY - Rodney DayWater Smoke amp Environmental Specialists 2479 Station Dr Ste B (800) 400-5058Stockton Ca 95215 rdayrmccom bull Fax (209) 941-0450ROYALTY RESTORATION SERVICES - Kevin MesserGaye Bishop1331 Granite Lane kevinroyaltycleaningcom bull (209) 529-3110Modesto CA 95351 Fax (209) 529-3187
Thank you to all our paid directory listing sponsors
ACCIDENT RECONSTRUCTIONBOSTER KOBAYASHI amp ASSOCIATES - Michael KreutzelmanServing the United States 24 hr (925) 963-9653 bull (925) 447-6495and Overseas Fax (925) 447-6589CONTRACTORS - ASBESTOSLEADMOLD REMEDIATIONAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomJM ENVIRONMENTAL INC - John Moore amp the JM TeamPO Box 2189 wwwjmenvironmentalnet bull (916) 726-0304Granite Bay CA 95746-2189 Fax (916) 726-0340PW STEPHENS ENVIRONMENTAL INC - Jason Kettlehut3278 Swetzer Road wwwpwstephensinccom bull (916) 212-2962Loomis CA 95650 jasonkpwseicomRESTORATION MANAGEMENT COMPANY - Rodney DayWater Smoke amp Environmental Specialists 2479 Station Dr Ste B (800) 400-5058Stockton Ca 95215 rdayrmccom bull Fax (209) 941-0450CONTRACTORS - ELECTRICALTUCKNOTT ELECTRIC CO - Robert A Tucknott6850 Regional St Suite 110 tucknottelaolcom bull (925) 931-0800Dublin CA 94568 wwwTucknottcom bull Fax (925) 931-0817CONTRACTORS - GENERAL RESTORATIONBELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomK2GC GENERAL CONTRACTOR INC - Ken TurnageWe treat your home as if it were our own wwwK2GCinccom bull (925)754-5232and value your time as we do our own K2GCcomcast netCONTRACTORS-MICROBIAL REMEDIATIONAMERICAN TECHNOLOGIES INC - Barry Metcalf8440 Elder Creek Road bmetcalfamer-techcom bull (916) 388-2440Sacramento CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 bull Fax (209) 339-4302Elk Grove CA 95758 grantcodyusbelforcomPW STEPHENS ENVIRONMENTAL INC - Jason Kettlehut3278 Swetzer Road wwwpwstephensinccom bull (916) 212-2962Loomis CA 95650 jasonkpwseicom
A HUGE Thanks To ALL Our Paid Ad amp Listing SponsorsYou make this publication possible
of a mid-week conference experience offering a chance to get out of the Sacramento Summer heat for a time
A three-tiered Continuing Education-accredited (pending) program has been established for a series to be remembered Class schedules and attendee registration are available on the web site at this time wwwClaimsConferenceorg
CCNC would like to acknowledge and thank all our exhibitors and sponsors who do so much to make this annual event possible Prime op-portunities are being made available for our sponsors this year
Strategy is always an important element to the game Swing away Steal a base to get into scoring position But why bunt when you can hit a home run covering all the bases CCNC 2014 - Aug 18-20 2014 Be there
Registration Now Open for 21st annual CCNC - ldquoHitting A Home Run - covering all the basesrdquo
Mid-Valley Claims Association News Network bull May 2014 7
POSITIONS AVAILABLE
AssociationNewsNetworkcom
Submit Your Job Connection ad toChoose from Four (4) Monthly Print Editions + Online Edition
wwwAssociationNewsNetworkcomjobhtmlUp to 50 words just $45 (just 50centword thereafter)
Run Your Ad Network-Wide for a net rate of just $168mo
Next Deadline for submissions is May 23 2014call 209-229-8240 or fax FAX 209-229-8328
infoAssociationNewsNetworkcom
CLAIMS INDUSTRY PLACEMENTSGary E Mingus GEM Search Group provides both Temporary Temp to Hire and Direct Hire placements in the Insurance Indus-try also placing Vendors related to the Insurance Industry Call Gary Mingus 866-935-4426 or email to GaryGEMSearchgroupcom Serving the Insurance Industry since 1995
TEMPORARY HOUSINGINSURANCE CLAIMS -Assured Relocation is the leading national temporary housing provider for insurance companies The position is fast paced We need people with empathy a sense of urgency and claims experience using software (Salesforce preferably) Salaryben-efitsexciting work environment in Menlo Park Email resumecover letter to Jobsassuredrelocationcom
The Mid-Valley Claims Association News Networkcopy is a production of Association News Network Inc Published monthly as a free service to the MVCA with a commitment and dedication to the promotion and betterment of this professional organization The views and comments expressed within the articles herein do not necessarily reflect the views of ANN Inc or MVCA We assume no responsibility for any opinions andor statements offered by contributing authors to the publication Acceptance of advertising material does not constitute endorsement of the products or services offered We reserve the right to reject any advertising copy or placement We encourage industry support of this professional organization - its monthly newsletter publication and web site
Go to wwwMidValleyClaimsorg
copy 1994-2014 all rights reserved bull Association News Network Inc bull wwwAssociationNewsNetworkcom2455 Naglee Rd 263 Tracy CA 95304 bull 2092298240 bull fax 2092298328
Please submit articles for consideration by email to Bryan Harrison Publisher
BryanAssociationNewsNetworkcom bull 9257085569
For Advertising opportunities and information contact Lynna Harrison New Accounts Manager
LynnaAssociationNewsNetworkcom bull 9257857021
Mr Castellon regularly teaches courses on issues ranging from arson and fraud investigation to Fair Claims Practices He is bilingual and has acted as an insurance industry spokesperson for local news and information programs including Spanish-speaking television He has also published various articles for insurance trade press on topics ranging from arson and fraud to claims file man-agement Mr Castellon has extensive deposition and trial testimony experience in a variety of jurisdictions regarding a number of issues
This is a dynamic and fascinating presentation Invite your associates and earn one (1) CE credit for your time
Please purchase your lunch here now so we have an ac-curate count or contact MVCA Treasurer Deena Lucero to make reservations for payment by check or cash at the door 209-603-5006
continued from page 5
Fire Proofing Your Claim CE course at May 16 MVCA
MidValleyClaimsAssociation
TOReturn Service Requested
A production service FROM
Association News Network Inc2455 Naglee Rd 263Tracy CA 95304
Produced as a free service for the
May 2014 Volume XXI bull Number V
wwwAssociationNewsNetworkcom
FridayJuly 11 2014
wwwMidValleyClaimsorg
wwwMidValleyClaimsorg
2014 Golf Tournament ldquoAre You Ready For Some Footballrdquo
Mid-Valley ClaiMs as s o C i at i o n
The Reserve at Spanos Park Golf Course
Friday July 11 2014
contact Deena Lucero for more info
Sponsor or register to play online
wwwMidValleyClaimsorg
This Friday May 162 014Ulises Castellon CPCU
Fire Proofing Your Claim
Donrsquot Get Burned
Fire Cause AnalysisEarn One (1) CE Credit for this course
Mid-Valley Claims Association News Network bull May 2014 7
POSITIONS AVAILABLE
AssociationNewsNetworkcom
Submit Your Job Connection ad toChoose from Four (4) Monthly Print Editions + Online Edition
wwwAssociationNewsNetworkcomjobhtmlUp to 50 words just $45 (just 50centword thereafter)
Run Your Ad Network-Wide for a net rate of just $168mo
Next Deadline for submissions is May 23 2014call 209-229-8240 or fax FAX 209-229-8328
infoAssociationNewsNetworkcom
CLAIMS INDUSTRY PLACEMENTSGary E Mingus GEM Search Group provides both Temporary Temp to Hire and Direct Hire placements in the Insurance Indus-try also placing Vendors related to the Insurance Industry Call Gary Mingus 866-935-4426 or email to GaryGEMSearchgroupcom Serving the Insurance Industry since 1995
TEMPORARY HOUSINGINSURANCE CLAIMS -Assured Relocation is the leading national temporary housing provider for insurance companies The position is fast paced We need people with empathy a sense of urgency and claims experience using software (Salesforce preferably) Salaryben-efitsexciting work environment in Menlo Park Email resumecover letter to Jobsassuredrelocationcom
The Mid-Valley Claims Association News Networkcopy is a production of Association News Network Inc Published monthly as a free service to the MVCA with a commitment and dedication to the promotion and betterment of this professional organization The views and comments expressed within the articles herein do not necessarily reflect the views of ANN Inc or MVCA We assume no responsibility for any opinions andor statements offered by contributing authors to the publication Acceptance of advertising material does not constitute endorsement of the products or services offered We reserve the right to reject any advertising copy or placement We encourage industry support of this professional organization - its monthly newsletter publication and web site
Go to wwwMidValleyClaimsorg
copy 1994-2014 all rights reserved bull Association News Network Inc bull wwwAssociationNewsNetworkcom2455 Naglee Rd 263 Tracy CA 95304 bull 2092298240 bull fax 2092298328
Please submit articles for consideration by email to Bryan Harrison Publisher
BryanAssociationNewsNetworkcom bull 9257085569
For Advertising opportunities and information contact Lynna Harrison New Accounts Manager
LynnaAssociationNewsNetworkcom bull 9257857021
Mr Castellon regularly teaches courses on issues ranging from arson and fraud investigation to Fair Claims Practices He is bilingual and has acted as an insurance industry spokesperson for local news and information programs including Spanish-speaking television He has also published various articles for insurance trade press on topics ranging from arson and fraud to claims file man-agement Mr Castellon has extensive deposition and trial testimony experience in a variety of jurisdictions regarding a number of issues
This is a dynamic and fascinating presentation Invite your associates and earn one (1) CE credit for your time
Please purchase your lunch here now so we have an ac-curate count or contact MVCA Treasurer Deena Lucero to make reservations for payment by check or cash at the door 209-603-5006
continued from page 5
Fire Proofing Your Claim CE course at May 16 MVCA
MidValleyClaimsAssociation
TOReturn Service Requested
A production service FROM
Association News Network Inc2455 Naglee Rd 263Tracy CA 95304
Produced as a free service for the
May 2014 Volume XXI bull Number V
wwwAssociationNewsNetworkcom
FridayJuly 11 2014
wwwMidValleyClaimsorg
wwwMidValleyClaimsorg
2014 Golf Tournament ldquoAre You Ready For Some Footballrdquo
Mid-Valley ClaiMs as s o C i at i o n
The Reserve at Spanos Park Golf Course
Friday July 11 2014
contact Deena Lucero for more info
Sponsor or register to play online
wwwMidValleyClaimsorg
This Friday May 162 014Ulises Castellon CPCU
Fire Proofing Your Claim
Donrsquot Get Burned
Fire Cause AnalysisEarn One (1) CE Credit for this course
MidValleyClaimsAssociation
TOReturn Service Requested
A production service FROM
Association News Network Inc2455 Naglee Rd 263Tracy CA 95304
Produced as a free service for the
May 2014 Volume XXI bull Number V
wwwAssociationNewsNetworkcom
FridayJuly 11 2014
wwwMidValleyClaimsorg
wwwMidValleyClaimsorg
2014 Golf Tournament ldquoAre You Ready For Some Footballrdquo
Mid-Valley ClaiMs as s o C i at i o n
The Reserve at Spanos Park Golf Course
Friday July 11 2014
contact Deena Lucero for more info
Sponsor or register to play online
wwwMidValleyClaimsorg
This Friday May 162 014Ulises Castellon CPCU
Fire Proofing Your Claim
Donrsquot Get Burned
Fire Cause AnalysisEarn One (1) CE Credit for this course
