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Milestones in Indian Banking

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    Slide 2007 by Christopher Lovelock and Jochen Wirtz Services Marketing 6/E Chapter 9 - 2

    Evolution of Banking in India

    1770

    1809

    1840

    1843

    Bank of Madras

    Bank of Bombay

    Bank of Bengal

    Bank of Hindostan

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    Slide 2007 by Christopher Lovelock and Jochen Wirtz Services Marketing 6/E Chapter 9 - 3

    Imperial Bank of India

    1921

    Bank ofMadras

    Bank ofBombay

    Bank ofBengal

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    Slide 2007 by Christopher Lovelock and Jochen Wirtz Services Marketing 6/E Chapter 9 - 4

    Milestones In the Indian Banking Industry

    1921 CONSOLIDATION OF PRESIDENCY BANKS INTO IMPERIAL BANK OF INDIA

    1935 Formation of Reserve Bank of India in the private Sector

    1947 India wins freedom

    1949 Nationalisation of Reserve Bank of India

    1955Nationalisation of Imperial Bank of India and formation ofState Bank of India

    1959 SBI Subsidiaries Act passed associate banks were formed

    1969 Nationalisation of 14 Banks

    1976 Regional Rural banks were started

    1980 Nationalisation of 6 more Banks

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    Slide 2007 by Christopher Lovelock and Jochen Wirtz Services Marketing 6/E Chapter 9 - 6

    Post-Independence Era

    Banking sector playing significant role in the overall developmentof the Indian economy

    Various social upliftment & self employment schemes successfullyimplemented

    Implemented Basle norms and operating at par with global banks

    Strengthened banking system through prudential norms

    Introduced several legislations to help fast recovery of NPAs

    Priority sector lending still continuing for sectoral growth

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    BankingActivities

    Retailbanking

    BusinessBanking

    Corporate

    BankingDealings

    PrivateBanking

    InvestmentBanking

    UniversalBanking

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    2.Banking Statistics

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    Type of Bank Branches Deposits Advances

    State Bank of India 1569 948 966

    SBI Associates 893 291 219

    14 Nationalised Banks 4314 2627 1813

    Total Public Sector banks 6596 3866 2998

    Private banks 1666 774 574

    All Commercial Banks 8262 4640 3572

    Share of PSB 80% 83% 84%

    Statistics as on 1969 ( Rupees in Crore)

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    Significant roles played by banks inNational Development

    Capital formation

    Creation of credit

    Focus on rural and semi-urban development

    Development of SME sector

    Helping Agri, SSI and weaker sections

    Development of infrastructure through project financing

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    Milestones, Post-Nationalization

    1970

    Focus shifted from trade & business to Agriculturalfarm credit and small scale industries-

    Social Control over Banks was introduced- NationalCredit Council was set up to set lending targets forcommercial banks

    1972Lead bank System was launched to provide thrust torural and backward areas

    1978 Deposit Insurance and Credit Guarantee Corporationwas established

    1979 IRDP Integrated Rural Development Programme waslaunched to benefit the rural populace

    1983 Scheme for Self Employment for Educated Youth wasintroduced

    1988Introduction of Capital Adequacy norms under Baslecommittee

    1991 Financial sector reforms introduced

    1992Securities Scam- shocked the banking system andcapital markets

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    Roles

    Promotion of export trade

    Financial inclusion and micro finance

    Payment & settlement system

    Foreign exchange transactions

    Reducing concentration of wealth

    Encouraging students for higher education

    Effective use of technology for world standard banking

    Liberalised Housing Loans for better standard of living

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    Banking system -Broad Classification

    PSB Others

    Private Sector Banks: Oldand New generation-26

    Foreign Banks-21

    Regional Rural Banks

    Co-operative Banks

    State Bank group: SBI and5 associates; ( SB

    Saurashtra & SB Indoresince merged)

    Nationalised banks-19

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    Technology Adoption

    The growth new technologies over the past ten yearshas triggered a revolution in the banking sector in a bigway

    Out of 27 PSBs 15 have been fully computerised

    ATMs all over the country

    Internet Banking

    Electronic Payment services

    Electronic fund Transfer-NEFT

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    Technology..

    Cheque Truncation

    Data Warehousing & archiving

    Data Mining

    Effective MIS systems

    RTGS

    MICR Clearing Technology

    Phone Banking

    Mobile Banking

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    Technology & Innovation

    Business Process Re-engineering

    Bancassurance

    Cross selling

    Credit cards and Mutual funds

    Sale of gold to retailers and metal gold loans

    Gold deposit schemes

    Correspondent banking financial inclusion

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    Risk Management Tools

    Adoption of Basle norms and thrust for riskmanagement

    Systematic Credit risk assessment for loans

    Operations risk mgt. DRPM

    Rating agencies CRISIL, CARE,FITCH etc

    KYC norms and AML measures

    CIBIL data base

    DRT and Sarfaesi legislations

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    Latest trends

    Private banking & Wealth Management- Citi Bankepisode has brought a stigma recently

    Mobile Banking - future in financial inclusion

    70 crores mobile connections promises ample scope forbanking for everyone in their handsets

    Consolidation in banking industry

    Scope for Mergers & amalgamations

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    Opportunities and Challenges

    1. Market is seeing discontinued growth driven by new products andservices and so includes opportunities in

    Credit cards

    Consumer Finance

    Wealth Management in the Retail Segment

    Investment Banking on whole sale banking side.

    Banks will no longer enjoy wind fall Treasury Gains .

    Competition from Foreign Banks.

    Increasing Consumer Demand for enhanced institutionalcapabilities and service level from banks due to demographic shifts

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    REGULATORY AND LEGAL ENVIRONMENT

    Ensuring soundness of the system by fixing benchmarksstandards for capital adequacy and prudential norms for keyperformance parameters.

    Adoption of best practices especially in areas like risk

    management, credit delivery etc.

    Adoption of good corporate governance practices

    Creation of institutional framework to protect the interest of

    depositors

    Regulating the entry and exit of banks including cross-borderinstitutions

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    Challenges Ahead

    Successive drive the socio-economic agenda of the govt.

    Rethinking on branch expansion: now there is trend to go back tobrick& mortar from click & mouse banking

    Unbanked areas still remains unattended

    Banks looking for only profitable avenues/centres

    Ensure continuity with change

    Equip youngsters to be good leaders in the next decade wheremassive retirement is taking place

    Value systems to be in place for social commitments and effectivemanagement of public money

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    Slide 2007 by Christopher Lovelock and Jochen Wirtz Services Marketing 6/E Chapter 9 - 22

    Conclusion

    Change without continuity is chaos

    Continuity without change would be sloth

    (Max De Pree)

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    Questions?

    Good day!


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