Mitel Compatibility and Third Party Certification
Reference Guide for Mitel Products
MARCH 2016
SIP COE 08-5159-00014
MITEL – SIP CoE
Technical Reference Guide
ii
NOTICE
The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks ™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.
No part of this document can be reproduced or transmitted in any form or by any means - electronic or mechanical - for any purpose without written permission from Mitel Networks Corporation.
TRADEMARKS
Mitel, MiTAI, ACD TELEMARKETER, SUPERCONSOLE 1000, Speak@Ease, Mitel Express Messenger, TALK TO, ANSWER PLUS and NuPoint Messenger IP are trademarks of Mitel Networks Corporation.
Windows and Microsoft are trademarks of Microsoft Corporation.
Adobe Acrobat Reader is a registered trademark of Adobe Systems Incorporated.
Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged.
Mitel Compatibility/ Certification Reference Document March 4, 2016 08-5159-00014_96
®,™ Trademark of Mitel Networks Corporation © Copyright 2016, Mitel Networks Corporation
All rights reserved
OVERVIEW ...................................................................................................................................................... 1
INTEROP CERTIFICATION VERSION CONSIDERATIONS ...................................................................................................... 2 DOCUMENT LEGEND................................................................................................................................................ 2
MIVOICE BUSINESS CERTIFICATIONS ............................................................................................................... 3
MIVOICE BUSINESS SIP COMPATIBILITY....................................................................................................................... 3 SIP Trunking Service Providers....................................................................................................................... 3 MiVoice Business SIP Devices ...................................................................................................................... 14 SIP Gateways ............................................................................................................................................... 20 SIP Firewall / Enterprise Session Border Controller ..................................................................................... 22 SIP Applications and Servers ....................................................................................................................... 23 Enterprise SIP Servers for MiVoice Business ................................................................................................ 26
MIVOICE BUSINESS API COMPATIBILITY .................................................................................................................... 27
MIVOICE OFFICE 250 CERTIFICATIONS ........................................................................................................... 30
MIVOICE OFFICE 250 SIP COMPATIBILITY ................................................................................................................. 30 SIP Trunking Service Providers..................................................................................................................... 30 SIP Devices................................................................................................................................................... 33 SIP Gateways ............................................................................................................................................... 35 SIP Firewall / Enterprise Session Border Controller ..................................................................................... 36 SIP Applications and Servers ....................................................................................................................... 37 Enterprise SIP Servers .................................................................................................................................. 38
MIVOICE OFFICE 250 OAI COMPATIBILITY ................................................................................................................ 39
MIVOICE MX-ONE CERTIFICATIONS ............................................................................................................... 40
MiVoice MX-ONE SIP Devices ...................................................................................................................... 40 MIVOICE MX-ONE SIP APPLICATION COMPATIBILITY .................................................................................................. 41
3000 CERTIFICATIONS.................................................................................................................................... 42
3000 SIP COMPATIBILITY ....................................................................................................................................... 42 SIP Trunking Service Providers..................................................................................................................... 42
VIDEO CERTIFICATIONS ................................................................................................................................. 43
MITEL SETS 3RD PARTY SIP CERTIFICATIONS .................................................................................................. 45
APPENDIX A .................................................................................................................................................. 46
MITEL INTEROP CERTIFICATION LEVELS...................................................................................................................... 46 MITEL SOLUTIONS ALLIANCE MEMBERSHIP (MSA) LEVELS ........................................................................................... 47
Technical Reference Guide
1
Overview
The purpose of this document is to provide the “All Purpose View” of Mitel Integration/Interoperability Certifications for third-party partner products, services and solutions. This includes integration test results and certification information for:
Service providers, endpoints, gateways, firewalls, applications, SIP Servers, and application servers.
3PP solutions that use proprietary Mitel API’s and protocols (e.g., MiTAI, OAI, SRC)
Other Mitel-integrated or interoperable solutions.
Video device integration solutions
If a desired Mitel Integration/Interoperability Certification is not listed herein, please contact your Mitel Account Executive for information regarding the Mitel process for requesting that a new interop activity be initiated.
Please reference “Interop Process Overview”, document number 10-4940-00126 for additional information regarding the Mitel interop certification process.
Disclaimer: Although Mitel has attempted to configure interop testing and certification activities as closely as possible to a customer premise environment, implementation details onsite may still differ from tested/certified configurations. YOU MUST EXERCISE YOUR OWN DUE DILIGENCE in reviewing, planning, implementing, and testing a customer configuration, including assessing the implications of any differences between the customer configuration and those certified by Mitel.
Technical Reference Guide
2
Interop Certification Version Considerations
Any assertion of compatibility regardless of the type, applies only to the specific product/service versions actually tested. There is no implied future or backward compatibility associated with the Interop. This means that as versions of software and firmware from either party change and differs from those tested, there is an ever-increasing risk that the Interop will fail to remain successful.
Document Legend
The following shows the different icons used to help describe and clarify an Interop
Indicates that all test cases executed in this section passed successfully. No known issues
Indicates that some test cases failed and you should refer to the Configuration Guide to see if any of the limitations will affect your deployment
Indicates this section of the testing failed and you should refer to the Configuration Guide for a list of limitations
Pass/Executed/Total
Shows the number of test cases that passed compared to the number of test cases executed compared to the total number of test cases available in the test plan. The difference between the number of Pass/Executed could be the result of failed or blocked test cases. The difference between the number of Executed/Total could be from functionality that is not supported, not available or not required. In addition the difference could be the result of availability of equipment or applications during testing.
MAT: Mitel Approved Test certification. See definition in Appendix A
MQT: Mitel Qualified Test certification. See definition in Appendix A
MCT: Mitel Compatible Test certification. See definition in Appendix A
SAT: Self-Assessment Tested. See definition in Appendix A
Field Assessed. See definition in Appendix A
Mitel Solutions Alliance Gold Preferred Member. See definition in Appendix A
Mitel Solutions Alliance Preferred Member. See definition in Appendix A
Mitel Solutions Alliance Developer Member. See definition in Appendix A
Interop is classified as current and update to date.
Interop is classified as stale as it’s been more than 18 months since last MCT/MAT certification, more than 12 months since last evidence of SAT update, or more than N-1 releases since last evidence of SAT update.
Interop is classified as obsolete as it’s been more than 36 months since last MCT/MAT certification, more than 24 months since last evidence of SAT update, more than N-2 releases since last MCT/MAT certification, or evidence of interop-related field support issues.
Technical Reference Guide
3
MiVoice Business Certifications
These sections list all the Interops that have been done on MiVoice Business. For a full list of limitations and configuration notes please refer to the specific configuration guide associated with a particular certification.
MiVoice Business SIP Compatibility
The following list the SIP Interops that have been completed on MiVoice Business.
SIP Trunking Service Providers
Following is a list of SIP Trunking Service Providers in Alphabetical order.
Provider Status MSA
Member Level
MiVB Rel Config Guide
360 Networks
PRE 4.0 09-4940-00055
8 X 8
4.0 09-4940-00091
Accessline
5.0 08-4940-00036_5
Acropolis
4.2 11-5159-00069
ACS
4.0 10-4940-00098
Allstream w/ MBG
7.0 08-4940-00015_14
Allstream w/ MBG via MPLS
7.0 15-4940-00356
Allstream wo/ MBG
7.0 14-4940-00329_2
Allstream wo/ MBG via MPLS
7.0 14-4940-00350
Altitude/
Completel 7.0 10-4940-00104_3
Technical Reference Guide
4
Provider Status MSA
Member Level
MiVB Rel Config Guide
Altitude /
Completel
vMCD 4.2 11-4940-00162
AAPT
6.0 13-4940-00255
AT&T
Flexreach 7 08-4940-00014_6
AT&T
Flexreach (MBG) 7.0 13-4940-00226_2
AT&T IP Toll Free
6.0 SP1 10-4940-00116_2
Atos Worldline
14-4940-00337
babyTel
6.0 SP1 13-4940-00266_3
BandTel
4.0 09-4940-00086
Bandwidth.com
4.2 sp2 08-4940-00030_4
Belgacom
5.0
PR1 13-4940-00238
Bell Canada
7.2 11-5159-00071_7
Bell Canada
w/ Adtran 7.2 16-4940-00423
Bistech
BrightStar
7.1
PR1 15-4940-00403
Britannic Tech
4.1 UR1 10-4940-00146
Broadband Dynamics
6.0 SP3 14-4940-00320_3
Technical Reference Guide
5
Provider Status MSA
Member Level
MiVB Rel Config Guide
Broadview
PRE 4.0 08-4940-00031
Broadvox 4.0 09-4940-00075
Brokerteam (Netherlands)
7.0 SP1 15-4940-00394
BT
4.0 UR1 09-4940-00097
BT GS
6.0 SP3 11-4940-00172_2
BT Italia
Pre 4.0 08-4940-00032
Cable Bahamas
7.0 SP1 14-4940-00351
Cable & Wireless
4.2 10-4940-00151
Cbeyond
6.0 14-4940-00296
Century Link
With Adtran 7.1 13-4940-00241_3
Century Link
With MBG 7.2 16-4940-00425
CCI Network
4.2 12-4940-00222
Cincinnati Bell
7.0 SP1 15-4940-00400
COLT
5.0 11-4940-00183_2
COLT (Germany)
7.2 13-4940-00277_3
Comwave
6.0 SP1 13-4940-00275
Technical Reference Guide
6
Provider Status MSA
Member Level
MiVB Rel Config Guide
Cox
7.0 SP1 15-4940-00386
Daisy Communications
6.0 SP2 14-4940-00295
Destiny
6.0 13-4940-00262
Earthlink
7.0 11-4940-00179_2
Edge Telecom
PRE 4.0 09-4940-00064
Engin
4.1 10-4940-00129
Esprit Telecom
PRE 4.0 10-4940-00109
Etisalat
Eutelia
PRE 4.0 08-4940-00039
Exponential-E
7.0 SP1 15-4940-00396
Flowroute
7.2 16-4940-00433
Frontier
5.0 12-4940-00203_2
Fuse3
4.2 11-4940-00160
Gamma IP Auth
6.0
SP2 11-4940-00156_3
Gamma Acct Auth
PRE 4.0 08-4940-00040
Global Crossing
4.0
UR2 07-4940-00002_2
Technical Reference Guide
7
Provider Status MSA
Member Level
MiVB Rel Config Guide
GHV
6.0 SP1 14-4940-00294
Gotanet
6.0 SP2 15-4940-00399
Harris Cap Rock
6.0 SP1 14-4940-00299
HIP
4.2
UR2
10-4940-00123_3
HIPCOM 7 09-4940-00079_3
Hub Telecom
4.2
11-5159-00078
iCore
4.2 11-4940-00167
II-NET Australia
PRE 4.0 08-4940-00044
Infopact
6.0 SP2 14-4940-00323
Ironton Global
7.0 SP1 15-4940-00389
Integra
4.1
UR1 10-4940-00142
IntelePeer
6.0 SP1 14-4940-00313
Internode
4.1
UR1 10-4940-00137
Iristel
PRE 4.0 08-4940-00046
Jaguar
6.0 13-4940-00235
KCOM
7.1
PR1 15-4940-00405
Technical Reference Guide
8
Provider Status MSA
Member Level
MiVB Rel Config Guide
KPN
7.2 13-4940-00279_2
Level 3
5 12-4940-00189
Lightpath
5.0 SP1 12-4940-00212
Lumison
4.1
UR1 10-4940-00143
MetTel
7.0
PR1 15-4940-00362
Midcontinent
4.2 11-4940-00169
Mitel NetSolutions
MTN Satelite Communications
6.0 SP3 14-4940-00304_2
Nations Broadband
PRE 4.0 09-5159-00041
nexVortex
7.0 SP1 15-4940-00368_2
NGT
4.2
UR1 11-4940-00168
Nuvox
4.0 09-4940-00085
OMNI Access
6.0 14-4940-00324
OneXS
6.0 13-4940-00264
OneConnect Globalive
7.0 14-4940-00346
OpenIP
5.0 11-4940-00186
Technical Reference Guide
9
Provider Status MSA
Member Level
MiVB Rel Config Guide
Orange
5.0
Paetec - Genband
PRE 4.0 08-4940-00038
Paetec - Broadsoft
4.1 08-4940-00035
Paetec - Lucent
PRE 4.0 08-4940-00009
Parlance
7.0 SP1 15-4940-00378
Polycom - DMA
6.0 13-4940-00245
Polycom - RMX
6.0 13-4940-00237
Private Mobility
7.0 14-4940-00331
QSC
6.0 13-4940-00240
QSC IPfonie Extented Connect
6.0 SP2 14-4940-00317
Radio Access
4.1 12-4940-00191
Redworks
7.0 15-4940-00367
RGTS
6.0 13-4940-00261
Rogers
6.0 SP1 13-4940-00278_2
Saddleback
5.0 13-4940-00230
SaskTel
7.2 15-4940-00417
Technical Reference Guide
10
Provider Status MSA
Member Level
MiVB Rel Config Guide
SFR
7.0 14-4940-00321
Shaw
6.0 13-4940-00260
Skype for Business
4.1 10-4940-00120
Spark
7.0 SP1 15-4940-00390
Speakup (Netherlands)
7.0 SP1 15-4940-00379
Sprint (Tango)
4.2 11-4940-00182_2
SYNETY Group
7.0 SP1 15-4940-00369
T-Mobile (Netherlands)
7.0 PR1 14-4940-00344
TalkTalk Business (Opal)
7.0 SP1 PR2
10-4940-00147_3
TDS Telecom
6.0 SP3 14-4940-00314
Telappliant 4.0 09-4940-00080
Tele2
7.0 SP1 15-4940-00359
Telecom Argentina
4.0 09-4940-00088
Telepacific
4.0 09-4940-00090
Telnet Worldwide
6.0 12-4940-00218_2
Telenet
5.0 13-4940-00276
Technical Reference Guide
11
Provider Status MSA
Member Level
MiVB Rel Config Guide
Telstra
4.0
TESA
PRE 4.0
ThinkTel
6.0 SP1 12-4940-00197_2
Threshold
4.1 UR1 10-4940-00131
Threshold without firewall
4.1 UR1 10-4940-00138
Time Warner (TW Telecom)
6.0 SP1 13-4940-00285_2
Time Warner Cable
7.0 SP1 15-4940-00363
Tipicall 6.0 13-4940-00265
Toledo Telecom
5.0 13-4940-00239
TSTT
6.0 13-4940-00259_2
TW Telecom 4.2 SP1 13-4940-00248
UPC
PRE 4.0 10-4940-00110_2
Updata Infrastructure
6.0 SP3 14-4940-00297_3
VC3 7.0 15-4940-00381
VeePee 6.0 12-4940-00188_2
Verizon
4.2 SP1 11-4940-00171_3
Technical Reference Guide
12
Provider Status MSA
Member Level
MiVB Rel Config Guide
Viatel
PRE 4.0 08-4940-00026
Videotron 7.2 15-4940-00411
Virgin Media
6.0 SP2 12-4940-00216_2
Vocal Networks
4.1
UR1 10-4940-00140
Vodafone (Germany)
6.0 14-4940-00290_2
Vodafone (Netherlands)
6.0 13-4940-00263
Voiceflex
4.0 09-4940-00063_2
Voicepulse
4.2 SP1 11-5159-00077
VoiceHost
6.0 SP1 13-4940-00284
Vono
PRE 4.0
Vosky
PRE 4.0 09-5159-00048
Voxalis (UK)
PRE 4.0 08-4940-00013
Voxbone
7.2 16-4940-00429
Voxox
7.0 14-4940-00325_2
WCI
4.0
UR2 10-4940-00101
WCS
7.0 14-4940-00322_2
Technical Reference Guide
13
Provider Status MSA
Member Level
MiVB Rel Config Guide
Windstream
6.0 SP1 10-4940-00102_3
Windstream-Nuvox
4.2 09-4940-00085_2
XO Communications
7.1 10-4940-00105_3
XRC 7.1 15-4940-00406
Zeelandnet 7.0 14-4940-00349
Zen Internet
6.0 SP3 14-4940-00303
Ziggo
6.0 SP2 14-4940-00312
ZIP Telecom 7.2 16-4940-00422
Technical Reference Guide
14
MiVoice Business SIP Devices
Following is a list of Certified SIP Endpoints in Alphabetical order.
SIP Devices Model MiVB Rel
Status MSA Member
Level Config Guide
Aastra 480i PRE 4.0
08-5159-00003
Aastra 6730i 6.0 SP2
14-4940-00293
Aastra 68xx 6.0 SP2
14-4940-00302_3
Aastra SIP DECT 7.0 SP1
14-4940-00309
AEI SGR-2806 5
13-4940-00249
Alcatel/ Lucent
7342 ISAM
PRE 4.0 08-4940-00023
Algo 8028 5.0 SP1
12-4940-00207
Algo 8180 5.0 SP1
12-4940-00219
Android 3CXPhon
e 4.2
11-4940-00165
Android TelnaSIP 4.2
11-4940-00164
Apple iPhone
iSIP 4.1
10-4940-00127
Ascom i75 4.1
08-5159-00025_2
Ascom I62 6.0 SP3
10-4940-00152_3
Ascom IP-DECT 7.0
15-4940-00374
Technical Reference Guide
15
SIP Devices Model MiVB Rel
Status MSA Member
Level Config Guide
Ascom Myco R3 7.2
16-4940-00424
Avaya 46XX 5.0 SP1
12-4940-00217
Avaya 9620C 6.0 SP1
14-4940-00287
Azacast GE-202A 4
UR1 10-4940-00128
Bittel BT-2000 4.1
10-4940-00134
CapX Nokia 4.2
13-4940-00256
Cisco 7941 4
09-5159-00051
Cisco 7960 4
09-5159-00052
Cisco 7970 PRE 4.0
09-5159-00037
Cisco SPA509G 7.1
15-4940-00393
Crestron VOIP Panel
4.1
10-4940-00122
Comdasys AG
FMC Solutions
4.2
Commend Intercom
WS800P 6.0 13-4940-00251
CounterPath Bria PRE 4.0
08-4940-00025
CounterPath Bria 6
SP3 14-4940-00326
CounterPath Bria (Mac) 7
14-4940-00334
Technical Reference Guide
16
SIP Devices Model MiVB Rel
Status MSA Member
Level Config Guide
CounterPath Bria
iPhone 4.2 SP2
11-4940-00181
CounterPath Eyebeam PRE 4.0
09-5159-00047
Cyberdata VOIP
Intercom
4.2 SP2 PR1
11-4940-00185
Cyberdata 010844 VOIP
Speaker
PRE 4.0
09-5159-00034
Emcom IP6000 7.0
14-4940-00347
FernTel Watertight 5
12-4940-00190
Fijowave Business
DECT 7.0 SP1
15-4940-00388
Gai-tronics Rugged VOIP
4
09-4940-00089
Gtek MIP-200
WiFi PRE 4.0
08-5159-00031
Grandstream BT 200 PRE 4.0
08-5159-00007
Grandstream GXP2000 PRE 4.0
08-5159-00016
Inn-Phone D720 4.2
12-4940-00196
Linksys SPA122 6.0
13-4940-00257
NEC Phillips IP DECT 6.0
09-4940-00087_6
NEC Phillips IP DECT
(INT) 4
10-4940-00099
Nokia E71 PRE 4.0
08-5159-00027
Technical Reference Guide
17
SIP Devices Model MiVB Rel
Status MSA Member
Level Config Guide
Nortel 1120 4
09-5159-00057
Nortel 1220 4.2
10-4940-00154
Patton M-ATA-1A 6.0
13-4940-00246
Polycom Kirk
6000 PRE 4.0
08-5159-00026
Polycom HDX 4000 7 15-4940-00401
Polycom HDX 8000 6
13-4940-00243
Polycom VVX 500 7.1
09-5159-00050_9
Polycom VVX 1500 6.0 SP1
09-5159-00050_7
Polycom SoundPoint IP 301
PRE 4.0
08-5159-00004
Polycom SoundPoi
nt IP 320/330
4
09-4940-00069
Polycom SoundPoint IP 430
4
09-4940-00081
Polycom SoundPoint IP 501
PRE 4.0
08-5159-00024
Polycom SoundPoint IP 550
PRE 4.0
08-5159-00029
Polycom SoundPoint IP 560
4
09-4940-00082
Polycom SoundPoint IP 601
PRE 4.0
08-5159-00022
Polycom SoundPoint IP 650
4
09-4940-00083
Technical Reference Guide
18
SIP Devices Model MiVB Rel
Status MSA Member
Level Config Guide
Polycom SoundPoint IP 670
4
09-4940-00084
Polycom Sound
Station IP 4000
PRE 4.0
08-5159-00001
Polycom Sound
Station IP 5000
4.1
10-4940-00113_2
Polycom Sound
Station IP 6000
4
08-5159-00021_3
Polycom Sound
Station IP 7000
4.1
08-5159-00020_4
Polycom Spectralink
8002 PRE 4.0
08-5159-00019_2
Polycom Spectralink
8020/8030 4.1
UR1 08-5159-00018_7
Polycom Spectralink
8450 4.2
UR2 11-4940-00176
Radio Access
SIP 4.2 SP2
12-4940-00191
RTX RTX
DECT PRE 4.0
09-5159-00045
Siemens C470 PRE 4.0
09-5159-00040
Speakerbus iTurret 6.0 SP1
13-4940-00280
Snom 300 4.1
10-4940-00136
Talkaphone VOIP-500 7.0 SP1
14-4940-00342
Teledex iPhone Series
7.1
Teledex ND2210S 4
08-5159-00002_5
Technical Reference Guide
19
SIP Devices Model MiVB Rel
Status MSA Member
Level Config Guide
Teledex NDC9210
S 4
09-4940-00070
Teledex LD4210S 4
09-4940-00071
Teledex (Cetis)
3300 IP PRE 4.0
08-4940-00028_7
Teledex (Cetis)
9600 IP PRE 4.0
09-4940-00053_3
Teledex (Cetis)
3300, 3302, 9600, 9602
5.0 SP1
10-5159-00058_2
Teo TSG-6 5.0
13-4940-00227
Thomson ST2022 4
09-4940-00094
Ubiquiti Unifi VOIP 7.1
15-4940-00402
UT Starcom F1000G PRE 4.0
08-5159-00009
VTech S2420 PRE 4.0
11-4940-00178_2
Windows Mobile
6.1 PRE 4.0
08-5159-00030
Technical Reference Guide
20
SIP Gateways
Following is a list of Certified SIP Gateways in Alphabetical order.
Gateway Model MiVB Rel
Status MSA
Member Level
Config Guide
Audiocodes Mediant 1000 (lineside) 7
08-5159-00005_3
Audiocodes Mediant 1000 (trunk
side) 7
08-5159-00017_3
Audiocodes Mediant 1000 (SBC) 7
14-4940-00333
Audiocodes MP118 (lineside) 7
08-5159-00006_4
Audiocodes MP118 (trunkside) 7
08-5159-00015_4
Allied Telesis AT-RG-163SH PRE 4.0
09-4940-00061
Citel Portico TVA PRE 4.0
08-4940-00033
Cisco ATA 186 4.1 UR1
10-4940-00130
Linksys SPA8000 (lineside) PRE 4.0
09-5159-00035
Linksys SPA8000 (trunkside) PRE 4.0
09-5159-00036
Linksys SPA2102 4
08-5159-00010_2
Media 5 Mediatrix
1100 Series (trunkside) PRE 4.0
08-4940-00011
Media 5 Mediatrix
3000 Series 7.0
15-4940-00380
Media 5 Mediatrix
4100 Series (lineside) PRE 4.0
08-5159-00011
Technical Reference Guide
21
Gateway Model MiVB Rel
Status MSA
Member Level
Config Guide
Media 5 Mediatrix
4100 Series (trunkside) PRE 4.0
08-4940-00042
Mitel TA7102i (Mediatrix 4102) 7.0 SP1
15-4940-00370
Mitel TA7104i (Mediatrix
C710) 7.0 SP1
15-4940-00371_3
Multitech MVP210 (lineside) PRE 4.0
08-5159-00023
Multitech MVP210 (trunkside) PRE 4.0
08-5159-00032
VOPTech VG1042 (trunkside) 4
09-4940-00076
Technical Reference Guide
22
SIP Firewall / Enterprise Session Border Controller
Following is a list of SIP Firewalls in Alphabetical order.
Vendor Product Version MiVB Rel Status MSA
Member Level
Config Guide
Adtran Total Access 908e PRE 4.0
08-4940-00041
Edgewater Edgemark 4508 PRE 4.0 N/A
Edgewater Edgemark 46XX
SBC 7.0
14-4940-00339
Fortinet FortiWifi-60B PRE 4.0
08-4940-00029
InGate SBE PRE 4.0
08-4940-00022
InGate Firewall 1450 PRE 4.0
06-5177-00011
InGate SIParator PRE 4.0
06-5177-00011
InnoMedia ESBC 4
10-4940-00100
Mitel Multi-Protocol
Border Gateway (MBG)
PRE 4.0
09-4940-00066
Technical Reference Guide
23
SIP Applications and Servers
Following is a list of Certified SIP applications in Alphabetical order.
Vendor Product Ver MiVB
Rel Status
MSA Member Level
Config Guide
Amtelco 4.1
SP1 09-4940-00092_2
Ascendent 4.2.1 PRE
4.0 08-4940-00045
AVST CallXpress
(SIP) 8.5 6.0
SP1 13-4940-00271_2
Benbria BlazeCast
Paging
BlazeCast Paging Server
5.2 5.0
09-5159-00054_2
Biamp Tesira 2.4 7.2
13-4940-00244_2
Druid Raemis 1.4 7.0
SP1 15-4940-00376
ESNA Telephony Office-Linx
8.5 5.0 SP1
09-5159-00056_3
FCS Phoenix
Hospitality Voicemail
2.0 6.0 SP2
14-4940-00298
Geomant MWI PRE
4.0 09-4940-00060
GFI GFI
FaxMaker 14.3
5.0 SP1
09-4940-00049_2
IBM / Lotus
Sametime Unified
Telephony Server
PRE 4.0 09-4940-00052
Interactive Intelligence
CIC Server 2.4
PRE 4.0
08-4940-00012
Technical Reference Guide
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Vendor Product Ver MiVB
Rel Status
MSA Member Level
Config Guide
IPC Information
Systems Alliance MX
PRE 4.0
09-4940-00062
Isca Interact Platform
0.9.9 3411
PRE 4.0
09-4940-00058
Lyrix SEAA 6.5 5.0SP
1 10-4940-00133_2
Merbridge Music on
Hold (MMOH)
8.0 7
14-4940-00318
Microsoft Exchange 2007 UM
4
08-5159-00033
Microsoft Exchange 2010 UM
2010 4
10-4940-00117
Microsoft Exchange 2010 UM
2010 4.1
10-4940-00118
Microsoft Exhange 2013 UM
2013 6.0 SP1
13-4940-00274
Microsoft Lync 2010 5.0
SP2 11-4940-00161_2
Microsoft Lync with
LBG LBG 3.2
4.2
11-5159-00074
Microsoft Lync 2013 7.0
SP1 13-4940-00273_2
Netvitesse MCLink V1.6.
0-Beta
PRE 4.0
09-5159-00053
Noetica Synthesys
CIM
6.0 SP1
14-4940-00286
OpenText First Class PRE
4.0 09-4940-00059
Technical Reference Guide
25
Vendor Product Ver MiVB
Rel Status
MSA Member Level
Config Guide
OpenText RightFax 10.5 5
09-4940-00074_3
Ricoh Aficio MP C
5000
5 09-4940-00077
Sagem Interstar
XMedius Fax Server
5.5
6.0.0.131
PRE 4.0
09-4940-00047
SLIT NovaCOM 4562-
4.1 5.0 SP1
12-4940-00198
Speakerbus iCS Server 2.101.2.0
6.0 SP1
13-4940-00280
Syntellect (Enghouse)
Customer Interaction
Management
8.0 PRC02,
Build 1801
5.0
12-5159-00079_2
TigerTMS/ Innovation
InnLine IP 3.1.4 6.0
SP3 09-5159-00049_5
TigerTMS/ Innovation
iCharge & iConnect
50.0.6
7.0 SP1
15-4940-00361
Voice4Net EPBX and
EBS Server 5.0
SP1 09-4940-00048_2
Voxco PRONTO
Dialer 1.10
6.0
13-4940-00236
Wesley Clover
VTAP 2.0.4
5
09-4940-00095
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Enterprise SIP Servers for MiVoice Business
Note: Testing with a SIP server does not guarantee successful interoperation with a service provider that uses that server. To determine whether successful interop has been achieved with a particular service provider, please reference the SIP Trunking Server Provider list above.
Vendor Vendor Product Version
MiVB Rel
Status MSA Member Level
Config Guide
Asterisk 1.2 7.0 06-5160-00002
Avaya 4.5 PRE 4.0
10-4940-00111
Broadsoft Rel 13 PRE 4.0 08-4940-00010
Broadsoft Rel 14 SP7
PRE 4.0 08-4940-00010
Cisco Call Manager
PRE 4.0
09-4940-00068_3
Genband C20-A2-
S3 5.0 SP1
10-4940-00155_2
Huawei 7.1
UR2
07-4940-00003
Metaswitch 8.3 7.0 SP1
15-4940-00360
Mitel 5000 6.0
09-5159-00038_6
Mitel MX- ONE
6.0
14-4940-00352
Mitel MiV 5000
7.0
15-4940-00365
Technical Reference Guide
27
Vendor Vendor Product Version
MiVB Rel
Status MSA Member Level
Config Guide
Nortel BCM 50 4.1
UR1
10-4940-00135
Nortel CS1K 4 UR2 10-4940-00119
Nortel CS2K SN09
PRE 4.0
N/A
Toshiba CIX 100 4 UR2 10-4940-00108
MiVoice Business API Compatibility
The following list the API-based integrations that have been tested with MiVoice Business.
Vendor Product MSA Member
Level
Product Certification
Status
MiVB Rel
Product Rel Config Guide
AVST CallXpress 6.0.SP1 8.5 Build 655 13-4940-00271_2
CyberTech (NICE)
CyberTech Myracle/Pro
V5.2 Call Recording Solution
PRE 4.0
Recorder 2.5.0,
SRC 1.0.22
Contact MSA ([email protected])
dvsAnalytics, Inc. Encore (for Mitel 3300)
MCD 4.0
SRC 1.0.27
2.2.5 Contact MSA
ESTOS ECSTA
Middleware 5.0 SP1 12-4940-00211
Hansen Software Corporation
CASH+ V3.0
N/A
Interalia, Inc. iProMOH,Confe
rence Bridge 800,
PRE 4.0
V.3.53,
V1.3,
Contact MSA ([email protected])
Technical Reference Guide
28
Vendor Product MSA Member
Level
Product Certification
Status
MiVB Rel
Product Rel Config Guide
SBX/XMU+ V1.32,
V6.82
Komutel SIT Mitel - PC
Attendant Console
PRE 4.0
2293 Contact MSA
Martello MarWatch
6.0 4.6.1 13-4940-00253
Netcall
Liberty Telephone Platform
7.0 2.4 14-4940-00338
Noetica Synthesys
6.0 SP1
3.4 hotfix 19506
14-4940-00286
OAISYS Talkument (for
Mitel 3300)
MCD PRE 4.0
MBG 6.1.6
6.1.1226
11-5159-00067
OAISYS Tracer (for Mitel
3300)
MCD PRE 4.0
MBG 6.1.6
6.1.1226
11-5159-00067
prairieFyre Software Inc.
Integrated Voice
Response (IVR)
N/A
prairieFyre Software Inc.
Outbound Preview Dialer
N/A
Redbox Recorders Recorder
MCD 6.0 SP3
MBG 8.0.17
3B Build 423 11-5159-00072_4
Resource Software International Ltd.
(RSI)
Shadow CMS Enterprise V4.1
N/A
Telstrat Engage
Recorder 6.0 SP1 3.6.2 13-4940-00281
Trisys, Inc. Tapit Call
Accounting
N/A
Trisys, Inc. Tapit Nova
N/A
Technical Reference Guide
29
Vendor Product MSA Member
Level
Product Certification
Status
MiVB Rel
Product Rel Config Guide
Verint Systems, Inc. Audiolog 4 for 3300/MCD &
SRC
4.1
SRC 2.2 4 SP4
Contact MSA ([email protected])
Verint Systems, Inc. Call
Recorder 7.0 SRC
1.3 15.1
Contact MSA ([email protected])
Voice Print International Inc.
Activ! Voice (for Mitel 3300)
PRE
4.0,
SRC 1.0.22
4.X Contact MSA
Weston Digital
Symphony Call
Recorder
7.0 7.1 14-4940-00343
Xarios Call Recorder
MCD PRE 4.0
MBG 6.0
2.0 11-5159-00064
Xarios Application Server V2.1
MCD PRE 4.0
2.1.1416.1 Contact MSA
Xarios Phone
Integrator V2.1
MCD PRE 4.0
2.1.1415.2 Contact MSA
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MiVoice Office 250 Certifications
These sections list all the Interops that have been done on MiVoice Office 250. For a full list of limitations and configuration notes please refer to the specific configuration guide associated with a particular certification.
MiVoice Office 250 SIP Compatibility
The following list the SIP Interops that have been completed on MiVoice Office 250.
SIP Trunking Service Providers
Following is a list of Certified SIP Service Providers in Alphabetical order.
Provider Status MSA
Member Level
Rel Config Guide
Accessline
5.0 09-5159-00044_2
AT&T
Flexreach 5.1 13-4940-00225
AT&T
Flexreach with MBG 6.0 15-4940-00384
BabyTel
6.0 15-4940-00382
BandTel
3.1 NA
Bell Canada w/ Adtran
6.1 16-4940-00428
Broadview
6.0 13-4940-00233
Broadvox
5.0 09-4940-00078_2
BT Wholesale
6.0 SP3
15-4940-00387
BT Wholesale (WSIPT) and Global Services
6.0 SP3
15-4940-00397
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Provider Status MSA
Member Level
Rel Config Guide
Century Link
6.0 SP1
15-4940-00408
Earthlink
5.0 11-4940-00180
Engin
6.0 SP1
14-4940-00332
Frontier
5.1 PR3
12-4940-00210
Fuse3
4.0 11-4940-00163
Fusion
6.1 15-4940-00419
G12
6.0 SP3
15-4940-00398
Gamma
5.1 09-5159-00043_2
Global Crossing
5.0 11-4940-00173
HIPCOM
4.0 10-4940-00132_2
Integra
4.0 10-4940-00149
Level 3
5 12-4940-00194
Mitel NetSolutions
Various
MTS Allstream
5 09-4940-00096_3
MTS Allstream w/MBG via MPLS
6.0 SP2
15-4940-00357
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32
Provider Status MSA
Member Level
Rel Config Guide
MTS Allstream
(no MBG) 6.0
SP1 14-4940-00340
MTS Allstream wo/MBG via MPLS
6.0 SP1
15-4940-00358
nexVortex
6.0 SP3
15-4940-00410
Paetec - Broadsoft
4.0 10-4940-00112_3
TalkTalk Business (Opal)
4.0 10-4940-00148
Telstra
6.0 13-4940-00268
Time Warner (TW Telecom)
6.0 14-4940-00288
Time Warner Cable
6.0 SP2
15-4940-00364
Voiceflex
3.1 09-5159-00042
WCI
3.2 10.4940-00101
Windstream
6.0 10-4940-00103_2
Windstream/Nuvox
4.0 10-4940-00150
XO Communications
6.1 10-4940-00106_6
ZIP Telecom 6.1 16-4940-00420
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SIP Devices
Following is a list of Certified SIP Endpoints in Alphabetical order.
SIP Devices Model MiVO Rel
Status MSA Member
Level Config Guide
Algo 8180 5.1
11-4940-00166_4
Algo 8028 5.0
12-4940-00208_3
Ascom IP DECT 6.0
14-4940-00311
Ascom I62 6.0
14-4940-00310
Aastra 67xx 6.0
14-4940-00301
Aastra 68xx 6.0
14-4940-00305
Aastra SIP
DECT 6.0
14-4940-00308
Citel Portico 5.0
11-5159-00076_3
CounterPath Bria
(MAC) 5
12-4940-00199_3
CounterPath X-Lite (Win)
5.1
11-5159-00075_4
CounterPath X-Lite (MAC)
5.1
12-4940-00206_3
Linksys SPA122 5.1 SP4
13-4940-00258_3
Polycom Sound
Station IP 5000
4.0
11-4940-00157
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34
SIP Devices Model MiVO Rel
Status MSA Member
Level Config Guide
Polycom Sound
Station IP 7000
4.0
11-4940-00158_3
Polycom 8020/803
0 5.0
11-5159-00068_4
Polycom Spectralink
8450 5.0
11-4940-00177_3
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SIP Gateways
Following is a list of Certified SIP Gateways in Alphabetical order.
Gateway Model MiVO Rel Status MSA
Member Level
Config Guide
Audiocodes MP118 6.0
10-4940-00114_3
Linksys SPA2102 4.0
10-4940-00144_3
Media 5 Mediatrix
3XXX Series
Media 5 Mediatrix
4100 series 4.0
10-4940-00145_3
Mitel TA7102i
(Mediatrix 4102)
6.0 SP2
15-4940-00373
Mitel TA7104i
(Mediatrix C710)
6.0 SP2
15-4940-00372_2
VOPTech VG1042 5
11-5156-00070
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SIP Firewall / Enterprise Session Border Controller
Following is a list of Certified SIP Firewalls in Alphabetical order.
Vendor Product Version
MiVO Rel
Status MSA
Member Level
Config Guide
Mitel
Multi-Protocol Border
Gateway (MBG)
5.0
Refer to service/device specific reference guide
Mitel MiVB 6.0
09-5159-00038_6
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SIP Applications and Servers
Following is a list of Certified SIP applications in Alphabetical order.
Vendor Product Version Status MSA Member
Level Config Guide
Benbria BlazeCast
Paging
Benbria BlazeCast
Paging Server
T6.1.4
14-4940-00328
GFI GFI FaxMaker
15.0 5.1
12-4940-00224
Voice4Net ePBX and
EBS Server 5.0
12-4940-00204
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Enterprise SIP Servers
Note: Testing with a SIP server does not guarantee successful interoperation with a service provider that uses that server. To determine whether successful interop has been achieved with a particular service provider, please reference the SIP Trunking Server Provider list above.
Vendor Vendor Product Version
MiVO Rel
Status MSA Member
Level Config Guide
Aastra A400 6.0
14-4940-00341
Broadsoft 20 SP1 6.0
14-4940-00335
Metaswitch 7.3 5.0
11-4940-00184
Mitel 3300
Rel 10 3.2
09-5159-00038
Nortel BCM 50 5.0
11-4940-00170
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MiVoice Office 250 OAI Compatibility
The following list the OAI Interops that have been completed on MiVoice Office 250.
Vendor Product MSA Member
Level
Product Certification
Status
MiVO 250 Rel
Product Rel Config Guide
Hansen Software Corporation
CASH+ V3.0
N/A
OAISYS Tracer/Talkument
4.0 6.2.1230 11-5159-00066
Trisys, Inc. Tapit Nova
N/A
Trisys, Inc. Tapit Call Accounting
N/A
Xarios Ltd. Xarios Application
Server V2 - U.S. & UK
3.1 /3.2 2.0.1.0b /2.1.1416.1
Contact MSA ([email protected])
Xarios Ltd. Campaign Manager 3.2 3.0.1692.1
Xarios Ltd. Xarios Phone Manage
6.0 4.0 Contact MSA ([email protected])
Xarios Ltd. Xarios Dialer - U.S.
Contact MSA ([email protected])
Xarios Ltd. Xarios Call Recorder - Express, Professional
& Team Leader Contact MSA
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MiVoice MX-ONE Certifications
These sections list all the Interops that have been done on MiVoice MXONE. For a full list of limitations and configuration notes please refer to the specific configuration guide associated with a particular certification.
MiVoice MX-ONE SIP Devices
Following is a list of Certified SIP Endpoints in Alphabetical order.
SIP Devices Model MX-ONE Rel Status Config Guide
Ascom i62 6.0 SP2
16-4940-00431
Ascom Myco R3 6.0 SP2 16-4940-00430
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MiVoice MX-ONE SIP Application Compatibility
Following is a list of Certified SIP applications in Alphabetical order.
Vendor Product Version
MX-ONE Rel
Status MSA
Member Level
Config Guide
Druid Raemis Private Mobile
1.5 6.0 SP2
15-4940-00404
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3000 Certifications
These sections list all the Interops that have been done on the Mitel 3000. For a full list of limitations and configuration notes please refer to the specific configuration guide associated with a particular certification.
3000 SIP Compatibility
The following list the SIP Interops that have been completed on the 3000.
SIP Trunking Service Providers
Following is a list of Certified SIP Service Providers in Alphabetical order.
Provider Status MSA
Member Level
Rel Config Guide
Windstream
6.01 899
10-4940-00115
Windstream/Nuvox
6.01 899
10-4940-00153
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Video Certifications
These sections list all the video/audio interops that have been done with the MiVoice Video Unit and MiVoice Conference Unit devices. For a full list of limitations and configuration notes please refer to the specific configuration guide associated with a particular certification.
Following is a list of Certified SIP Video Devices and Service in Alphabetical order.
Device / Service Product Status MSA
Member Level
MiVB Rel
Config Guide
Alcatel-Lucent ALU
14-4940-00336
Aastra A5000
14-4940-00348
Aastra ClearSpan
15-4940-00354
Asterisk Asterisk
NOW
14-4940-00353
Avaya Aura
13-4940-00229
Avaya Session Manager
13-4940-00267
Bluejeans
13-4940-00269
Broadsoft
13-4940-00283
Broadview MBG Silouette
13-4940-00234
Cisco Call Manager
13-4940-00231
Cisco Telepresence
VCS
14-4940-00345
CounterPath Bria
14-4940-00292
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Device / Service Product Status MSA
Member Level
MiVB Rel
Config Guide
LifeSize Express 220
5.0 SP2
12-4940-00221_2
LifeSize Icon
6.0 SP1
13-4940-00270
Magor WorkSpace
5.0 SP1
12-4940-00223
Metaswitch
15-4940-00355
Microsoft Lync
PRE 4.0 15-4940-00395
Mitel Aastra A5000
14-4940-00348
Polycom HDX
6.0 12-4940-00213_3
Siemens OpenScape
14-4940-00307
Vidtel Connect and
Meet-Me
6.0 13-4940-00254
Vidyo Conference
Server
5.0 SP2 PR1
12-4940-00214
Vidyo Vidyoway
7.1 PR1
13-4940-00228_3
Zoom Cloud Video
PRE 4.0
15-4940-00392
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Mitel sets 3rd Party SIP Certifications
This sections list all the 3rd Party certifications for the Mitel SIP 53XX series sets.
Service Version Sets Ver Status Description Config Guide
Broadsoft R21 SP1 TA710xi Dwg 2.0.33.618
16-4940-00432
Broadsoft R21 SP1 TA710xi Dwg 2.0.33.618
Device
Management 16-4940-00432
Broadsoft R19 SP1 53XX
13-4940-00272_2
Broadsoft R19 SP1 53XX
Device
Management 13-4940-00272_2
Broadsoft R21 SP1 68XX 4.1
15-4940-00407
Broadsoft R21 SP1 SIP-DECT RFP12/112
3.55
15-4940-00416
Metaswtich 8.0 53XX
14-4940-00315
Metaswtich 8.0 53XX
Device
Management 14-4940-00316
Metaswtich 8.0 Aastra SIP-
DECT
15-4940-00385
Metaswitch 9.1 68XX 4.1
15-4940-00391
Verizon 17 sp2 Aastra 68XX
15-4940-00383
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Appendix A
Mitel Interop Certification Levels
The following describes the certification levels that Mitel applies to 3PP products and services.
“Mitel-Approved Test” (MAT) Certification.
Applies only for MSA Gold Preferred member products/services (i.e., 3PP solutions resold by Mitel). MAT certification utilizes a Mitel-approved testplan for the product/service category, which may be customized as necessary for the specific member product/service. MAT involves testing and/or validation by Mitel of the interface points between the Mitel platform and 3PP product/service, and may also include select evaluation of functional capabilities and documentation. Any limitations identified during the testing are documented in a formal test report and/or Mitel Config Guide. Nonetheless, it is the responsibility of the 3PP and the Mitel channel partner to ensure that they understand the extent of the Mitel testing and that they determine whether the documented/known issues will impact their specific customer deployment. MAT is reserved for key strategic components of the Mitel 3PP portfolio for which Mitel assumes a significant degree of responsibility for support, often acting as the interface between the customer and the 3PP as necessary.
“Mitel-Qualified Test” (MQT) Certification”
Applies for various types of MSA member products/services, where a Mitel regional sales organization and the MSA member have mutually agreed to pursue Mitel certification in support of joint business opportunities. MQT certification is an assertion made by Mitel that Mitel has executed a standard interop test plan for the product/service category, and determined that the interop was sufficiently successful to deploy the solution at a customer site, subject in some cases to certain restrictions or limitations. Any such restrictions or limitations identified during the testing are documented in a formal test report and/or Mitel Config Guide. An MQT designation does not in any way imply that all functionality of the MSA member product/service has been tested. Nor does it imply that there are no known issues related to the interop. It is the responsibility of the MSA member and the Mitel channel partner to ensure that they understand the extent of the Mitel testing and that they determine whether the documented/known issues will impact their specific customer deployment. Support for the integrated solution will be provided jointly by the sponsoring regional Mitel sales organization and the MSA member – please refer to the Mitel Config Guide for further information.
“Mitel-Compatible Test” (MCT) Certification.
Applies for MSA Developer and MSA Preferred member products/services, where the MSA member has optionally elected to pursue Mitel certification, as well as for certain other 3PP products/services where Mitel unilaterally elects to certify interoperability. MCT certification is an assertion made by Mitel that Mitel has executed a standard interop test plan for the
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47
product/service category, and determined that the interop was sufficiently successful to declare MCT certification. Any limitations identified during the testing are documented in a formal test report and/or Mitel Config Guide. An MCT designation does not in any way imply that all functionality of the 3PP product/service has been tested. Nor does it imply that there are no known issues related to the interop. It is the responsibility of the 3PP and the Mitel channel partner to ensure that they understand the extent of the Mitel testing and that they determine whether the documented/known issues will impact their specific customer deployment. Mitel Product Support will provide support assistance related to the interop, but issues unique or specific to the 3PP will be referred to the 3PP as appropriate.
“Self-Assessment Test” (SAT) Certification.
Denotes that the 3PP provider of the product/service has performed the interop testing they deem necessary to interoperate successfully with the Mitel platform, and has asserted to Mitel that the interop was successful. While the 3PP may provide interop documentation to Mitel for informal review and archiving, Mitel does not formally review or approve the 3PP SAT results. Completion of SAT is generally a prerequisite for a 3PP to pursue MCT or MAT certification activities with Mitel. All support requests related to the SAT interop are referred by Mitel Product Support directly to the 3PP, as they are the ones making the assertion of compatibility, not Mitel.
For informational purposes only, field-assessed means that the product/service has been reported to have been tested and/or used successfully in the field, though available details of such testing may be limited or vary widely. Mitel Product Support does NOT apply to field-assessed interops.
Mitel Solutions Alliance Membership (MSA) Levels
MSA is a comprehensive program enabling a wide range of 3PPs to successfully create products and services that integrate and/or interoperate with Mitel’s core business communications portfolio. It also aids in creating awareness of these products and services among Mitel retail channel sales partners and end customers. Through MSA, Mitel builds alliances with those 3PPs that share and complement our market vision, and can help us implement it rapidly and successfully. By joining MSA, 3PP members gain access to Mitel development tools, support, test resources, and marketing channels needed to deliver quality integrated solutions to Mitel customers. MSA offers the following primary membership levels.
This level is the entry point into the MSA program for all members, enabling both the Mitel vendor partner ecology as well as end-customer integration projects.
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For vendors and other partners whose products, solutions or services are resold by Mitel. They require and existing Developer membership, and sponsorship by one or more Mitel stakeholders, and receive all MSA Developer benefits, plus additional benefits including greater channel visibility. Because products from these partners are sold and supported by Mitel into our channel sales organizations, additional business and technical requirements apply, as determined by the internal Mitel sponsor.
Members at this level bring strategic or specialized value to Mitel. They require an existing Developer membership, and sponsorship by one or more Mitel stakeholders, and receive all Developer Partner benefits plus additional benefits including extensive collaboration and go-to-market support from Mitel Product Line Management.