Date post: | 01-Jul-2015 |
Category: |
Mobile |
Upload: | mobile-marketing-association |
View: | 180 times |
Download: | 0 times |
© AdTruth. All Rights Reserved. CONFIDENTIAL.
Digital Advertising & Privacy in a Cookie Plus World
MMA Forum Brasil
James Lamberti Global VP & GM, AdTruth
September 2014
© AdTruth. All Rights Reserved. CONFIDENTIAL. 2
Content The problem we share
The path forward
Case studies - what the near future looks like
Managing privacy
Practical advice for brands
Our discussion today
© AdTruth. All Rights Reserved. CONFIDENTIAL. 3
The problem we share
The cookie no longer works everywhere, leaving audience blind spots across both desktop and mobile devices!
© AdTruth. All Rights Reserved. CONFIDENTIAL. 4
Sources: StatCounter Global Stats, NetMarketShare, AdTruth Research and Analysis
Today, marketers are blind to 40% of their audience
Global % of Internet Traffic
10% 20% 20% 50%
70% 30%
40% of traffic not
covered by cookies
How reliant are you on the cookie?
© AdTruth. All Rights Reserved. CONFIDENTIAL. 5
Defining the problem we are focused on solving
Audiences are more fragmented than ever…audience fragmentation will only get worse!
The problem we share
Audiences are more fragmented than ever… and it will only get worse!
© AdTruth. All Rights Reserved. CONFIDENTIAL. 6
Digital audiences are more fragmented than ever
By 2017, the world will have 9 billion connected
devices, and 2 billion connected consumers
That’s over 4
devices per person
© AdTruth. All Rights Reserved. CONFIDENTIAL. 7
The identification of audiences is also fragmented
NoID
Cookie
IDFA
Login/handle
© AdTruth. All Rights Reserved. CONFIDENTIAL. 8
The identification of audiences is also fragmented
NoID
Cookie
IDFA
Login/handle
© AdTruth. All Rights Reserved. CONFIDENTIAL. 9
The problem we share
Source: TRUSTe Consumer Privacy Index 2014
Consumer privacy is a critical global issue
74% of internet users are more worried about online privacy today than they were one year ago
© AdTruth. All Rights Reserved. CONFIDENTIAL. 10
Identification of audiences and access to your audience is increasingly controlled by a few global organizations
The problem we share
© AdTruth. All Rights Reserved. CONFIDENTIAL. 11
Targeting Audience Build
Integrating Data Measuring ROI
Digital ID resolution is vital for every use case
© AdTruth. All Rights Reserved. CONFIDENTIAL. 12
This is a silly argument
Mobile ad spend trailing time spent
on mobile 12% vs. 3%
© AdTruth. All Rights Reserved. CONFIDENTIAL. 13
There is a path forward
© AdTruth. All Rights Reserved. CONFIDENTIAL. 14
Recognizes any type of
Internet-connected device, anywhere,
all the time
Where we are blind, we must see
© AdTruth. All Rights Reserved. CONFIDENTIAL. 15
ID iOS Android Desktop
App Web App Web
Cookie ID
IDFA
Android ID
AdTruth ID
Device recognition provides this visibility
© AdTruth. All Rights Reserved. CONFIDENTIAL. 16
We need to be able to work together
© AdTruth. All Rights Reserved. CONFIDENTIAL. 17
Same device ! same ID for everyone
Marketer
Agency
Publisher
8971B07F9904CCAF1B6BF98173643TCD1DC1SB5F
8971B07F9904CCAF1B6BF98173643TCD1DC1SB5F
8971B07F9904CCAF1B6BF98173643TCD1DC1SB5F
Consumer Device
DSP
DMP Exchange
© AdTruth. All Rights Reserved. CONFIDENTIAL. 18
How it works
Anonymous Data Points are Gathered
from the Device
Recipe Engine runs algorithms on the
data points
Anonymous DeviceInsight ID
created
Example DeviceInsight ID 6881A07F9903AACE1B5BA88162673FDC1DB0DA4E
© AdTruth. All Rights Reserved. CONFIDENTIAL. 19
Device recognition is a statistic, and NOT 100% accurate
• Think of it as playing 20 questions with the device to identify the device • No tags, flash objects or cookies are placed on the device • AdTruth interacts with the device to gather 100+ anonymous data points • No PII is collected in the process
Are you running Flash?
What Time is it?"
Type of Browser?"
Type of Device?"
Type of OS?"Time "Zone?"
What is your Language?
© AdTruth. All Rights Reserved. CONFIDENTIAL. 20
Device Recognition IDs Cookies
Digital ID Resolution Technology
Device IDs 1st Party IDs
Digital ID resolution is a complex technical problem
Targeting Measure ROI Build Audience Data Integration
1. Device recogni:on fills in the blind spots, but are not 100% accurate 2. Full digital ID resolu:on technology manages fragmenta:on 3. We have the underlying technology needed to compete
© AdTruth. All Rights Reserved. CONFIDENTIAL. 21
Solution Description Where we need help
Targeting Helps increase reach to targetable audiences across all digital touch points with greater confidence and persistency for improved campaign performance
• Targeting where cookies don’t work • Targeting across mobile app and web • Cross-screen targeting
Attribution Helps better track the performance of marketing programs, holistically across all digital touch points, for a more meaningful, accurate measurement of spend
• Conversion tracking from mobile app to web • Increased attribution windows • View through attribution • Cross device attribution
Audience helps better define and extend targetable audiences across all digital touch-points to maximize yield
• Tracking and segmentation in mobile web • Tracking and segmentation across multiple
devices/domains • Increase user lifetime
Data Management Helps better capture and rationalize audience data across all digital touch-points to maximize the impact of audience insights
• Connect data across multiple devices / environments
• Increase profile lifetime • Seamless data distribution not reliant on cookie
sync
Getting more specific…
© AdTruth. All Rights Reserved. CONFIDENTIAL.
US case study: Premium clothing retailer
© AdTruth. All Rights Reserved. CONFIDENTIAL. 23
Challenge • 30% of eCommerce sales are now on mobile tablets • Limited ability to target consumers on mobile devices Solution • Deploy AdTruth’s device recognition technology • Expand targetable audience at scale on tablets and smart phones • Protected their brand via privacy best practices
Case study – premium clothing retailer
© AdTruth. All Rights Reserved. CONFIDENTIAL. 24
Case study results: Targeted ad impressions
834,423
1,245,530 Before
AHer
Results 49% increase
in targeted impressions
delivered entirely on mobile tablets
© AdTruth. All Rights Reserved. CONFIDENTIAL. 25
Case study results: Ad impression level CTR
.08 CTR
.11 CTR Before
AHer
Results 32% higher
click through rates
© AdTruth. All Rights Reserved. CONFIDENTIAL. 26
Case study results: Revenue increase per week
$62,118
$71,596 Before
AHer
Results 15% increase
in revenue
© AdTruth. All Rights Reserved. CONFIDENTIAL. 27
Case study results: Conversion rates
.12%
.07%
Before
AHer Results Conversion Rates
were lower, but
the ROI was still huge!
© AdTruth. All Rights Reserved. CONFIDENTIAL. 28
Premium clothing retailer: Case study summary
• 32% more recognized consumers Extended Reach
• 49% more targetable impressions Richer Targeting
• 15% increase in sales Campaign Optimization
• Data ownership and brand protec:on Privacy & Control
© AdTruth. All Rights Reserved. CONFIDENTIAL.
Japanese case study: Premium publisher
© AdTruth. All Rights Reserved. CONFIDENTIAL. 30
In Japan, like the US, reach increased…
100
130 Before
AHer Reach Results 30% increase
In targeted impressions
© AdTruth. All Rights Reserved. CONFIDENTIAL. 31
While reach increase, the CPA was higher for advertisers
150
200 Before
AHer CPA Results 1st Party cookies are more
accurate than Device Recognition IDs, so cost
per acquisition was impacted
© AdTruth. All Rights Reserved. CONFIDENTIAL. 32
• Why? The publishers was able to better target the advertiser’s audience • Device recognition was an additional layer that expanded the audience
The result: eCPM increased by 30%
Run of Site 50% $.50 R (BR)
AdTruth Targeted 40% $1.00 R (BR)
1st Party Cookies 10%
$2.00 R (BR)
© AdTruth. All Rights Reserved. CONFIDENTIAL.
Managing privacy
© AdTruth. All Rights Reserved. CONFIDENTIAL. 34
Data Leakage
Data Collection
Disclosure Transparency
Notice
Data Retention
De-Identification
Governments are less important than consumers
Choice
Right to be Forgotten
Opt-Out
Self Regulation
Implied vs. Explicit Consent
Opt-In
OBA Compliance
1st vs. 3rd Party
Do Not Target
Collection vs. Transmission of Data
Do Not Track
Privacy Policy
Brands should not risk their reputation with consumers anywhere in the world.
© AdTruth. All Rights Reserved. CONFIDENTIAL. 35
Privacy by design - 5 key concepts
No Sensitive Data or PII
without permission
(PII)
Data Protected
Brand Controlled
NO Tags NO Data NO Residue
Nothing Stored on the Device
Keep the Consumer
Anonymous
Protect Them Without Being
Asked
Be Transparent Provide the
Choice
© AdTruth. All Rights Reserved. CONFIDENTIAL. 36
Device recognition done right is privacy by design Name
Cookies
Age
Mac ID
Gender
History Sniffing
Browsing Behavior Geo LocaQon
HTML DOM 5
Flash Cookies UDID
User Mapping
Pasteboard
LSO’s
Cache
eTags
Purchase History Email
Zombie Cookies Windows ID
Hardware ID Phone Number
© AdTruth. All Rights Reserved. CONFIDENTIAL. 37
Device recognition is NOT device fingerprinting
• No Personally Identifiable Information (PII) or other Sensitive Data is Collected, Stored or Used
• No Permanent Identification
• No Tracking Mechanisms Left on the Device
• No Risk of Data Leakage
• No Information Sent to 3rd Parties
© AdTruth. All Rights Reserved. CONFIDENTIAL. 38
On-Premise and private cloud deployment • Digital ID resolution technology must be deployed within the clients technical
environment
Data ownership and protection is vital • No 3rd party calls and all data resides in clients repository
Complete Transparency • Right to be forgotten • Proactive data purging • Providing and respecting choice are all vital
Data protection and brand control is vital
© AdTruth. All Rights Reserved. CONFIDENTIAL. 39
AdTruth IDs
3rd Party Cookies Hardware IDs
Other Device Data
Brands can and should resolve Digital IDs
Brands permissioned by consumers can now control their data and audience
Brand Assets Log-‐In IDs eMail IDs
Transac:ons 1st Party Cookies
Etc.
© AdTruth. All Rights Reserved. CONFIDENTIAL. 40
Be transparent and listen
For example, AdTruth is committed to help clients listen and respect consumer choice mechanisms through 4 technical and operational principles: 1. Enabling consumer choice 2. Contractually obligate compliance 3. Encourage independent, on-going audit by a 3rd Party 4. Maintain and promote the privacy by design principles
© AdTruth. All Rights Reserved. CONFIDENTIAL. 41 41
Self regulation is vital, get involved
• Members of the Global W3C Tracking Protection Working Group (DNT)
• Members of the Mobile Marketing Association, active participants in the Privacy & Advocacy Committee
• Associate Members of the IAB, active in the Future of Cookies, Privacy, Tracking and Policy Committees
• Members of the DAA, active in both the Mobile and Policy Committees
© AdTruth. All Rights Reserved. CONFIDENTIAL.
Practical advice for brands
© AdTruth. All Rights Reserved. CONFIDENTIAL. © AdTruth STRICTLY CONFIDENTIAL. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. .
43
Practical advice
• Start solving the digital ID problem now • How are your partners handling this issue? • Ask to see the data! Make them prove to you they have it handled. • Take advantage of your permissioned relationships with consumers
• Not all device recognition technology is created equal • Is your tech provider privacy by design? • Do they leave residue on the device? • Do they use sensitive data?
• Focus on the business value, not just the statistics
• Get involved and self regulate in the area of privacy
© AdTruth. All Rights Reserved. CONFIDENTIAL. 44
Thank you! Any questions?
James Lamberti GM & VP AdTruth
www.adtruth.com [email protected] +1 408-660-2164 phone 355 Santana Row Suite 2000 San Jose, CA 95128