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MODULE 3- BUSINESS COMMUNICATION (THEORY AND …Asking to speak to someone Mike Barr wants to speak...

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1 MODULE 3- BUSINESS COMMUNICATION (THEORY AND PRACTICE) TELEPHONING. GETTING THROUGH AND ENDING CALLS, SOLVING PROBLEMS AND ARRANGING MEETINGS.

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Page 1: MODULE 3- BUSINESS COMMUNICATION (THEORY AND …Asking to speak to someone Mike Barr wants to speak to Jane Owen. Primo Plastics, good morning. 2, One moment, please. I m afraid the

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MODULE 3- BUSINESS COMMUNICATION (THEORY AND PRACTICE)

TELEPHONING. GETTING THROUGH AND ENDING CALLS, SOLVING PROBLEMS AND ARRANGING MEETINGS.

Page 2: MODULE 3- BUSINESS COMMUNICATION (THEORY AND …Asking to speak to someone Mike Barr wants to speak to Jane Owen. Primo Plastics, good morning. 2, One moment, please. I m afraid the

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Page 3: MODULE 3- BUSINESS COMMUNICATION (THEORY AND …Asking to speak to someone Mike Barr wants to speak to Jane Owen. Primo Plastics, good morning. 2, One moment, please. I m afraid the

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Page 4: MODULE 3- BUSINESS COMMUNICATION (THEORY AND …Asking to speak to someone Mike Barr wants to speak to Jane Owen. Primo Plastics, good morning. 2, One moment, please. I m afraid the

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Page 5: MODULE 3- BUSINESS COMMUNICATION (THEORY AND …Asking to speak to someone Mike Barr wants to speak to Jane Owen. Primo Plastics, good morning. 2, One moment, please. I m afraid the

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Page 6: MODULE 3- BUSINESS COMMUNICATION (THEORY AND …Asking to speak to someone Mike Barr wants to speak to Jane Owen. Primo Plastics, good morning. 2, One moment, please. I m afraid the

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