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Mooo’vin Forward In Vermont Developing A Comprehensive Facilities Plan At UVM
Mooo’vin Forward In Vermont
Developing A Comprehensive Facilities Plan At UVM
My Background• New York City Technical College
• State University of New York At Binghamton
• New Jersey Institute of Technology
• Machine Tool, Trades Industry
• Hospital Services Areas
• Consolidated Edison Co Of New York
• New York City Board of Ed
• Union County College
• University of Vermont 8/1999
Sal Chiarelli, Director of Physical Plant, UVM
Some Problems Encountered
Dig Safe
HVAC Team Effort
Access Issues
Access To Jobsites
Fleet Management
Buckets of Fun
Sloppy Work
Taking On Other Roles
Misdirection
A Variety Of Buildings
Sal Chiarelli, Director of Physical Plant, UVM
Dudley H. Davis Student Center 2007
A Variety Of Buildings
Ira Allen Chapel1925
Grassmount 1804
Physical Plant Department 1999 265 Employees
Sal Chiarelli, Director of Physical Plant, UVM
• Heat Plant• HVAC• CPR Shop• Custodial• Plumbing• Electric shop• Asbestos/lead
• Recycling Solid Waste
• Admin• Service Ops.• Material
Management• Grounds• Projects
Comprehensive Self Study Review In PPD
2000-2001
Sal Chiarelli, Director of Physical Plant, UVM
A.
Anticipated Results• Accountable• Reinvest in department/university• Prioritization• More proactive less reactive• Better trained• Highly effective• Agile• Reduce emergencies and recurring problems• Improve morale/reduce turnover
Sal Chiarelli, Director of Physical Plant, UVM
Customer Expectations• Be invisible
• Like a utility
• I paid already (grants 50%)
• Varies according to the individual
• Be right over service
• Everything is an emergency
• Little or no planning
Sal Chiarelli, Director of Physical Plant, UVM
Strategic Planning• Re-evaluate our mission
• Create our Vision
• Develop goals
• Create strategies to reach goals
• Align with the University
Sal Chiarelli, Director of Physical Plant, UVM
Mission
• To maintain facilities, perform related services and provide responsible stewardship of the University of Vermont’s physical assets in support of the University’s mission.
Sal Chiarelli, Director of Physical Plant, UVM
Vision• To be a highly effective facilities
organization through:– Continuous improvement and innovation– Maximizing resources– Encouraging employee growth and job
satisfaction– Promoting the values of UVM’s Common
Ground and supporting the needs of the Campus Community
Sal Chiarelli, Director of Physical Plant, UVM
4 Main Goals• Financial : To be responsible stewards of the university assets & cost
effective managers of financial resources
• Internal Processes: To achieve operational excellence by providing highly efficient, effective and responsive services.
• Innovation and Learning: To create an environment that fosters employee excellence through participation professional growth and clear communications.
• Customer Perspective: To be recognized by our customers as knowledgeable, responsive and efficient service providers
Sal Chiarelli, Director of Physical Plant, UVM
Some Communication Improvements• Deans/Department Heads• Unit meetings• Cell phones• Getting people out- seminars, training etc• Emergency Logs• Required Email• Email Lists• ESL• Translators Bosnian/Vietnamese• Web Site• Services Day Lunch• Annual report
Sal Chiarelli, Director of Physical Plant, UVM
Creating A Team Atmosphere• Walk around• Show up• Discuss issues• Support from the top• Everyone is important• All hands meetings• President and High Level Staff at meetings• Bring people to shops• Dept heads come to meetings
Sal Chiarelli, Director of Physical Plant, UVM
All Hands Meeting
• Everyone attend
• Presentations of accomplishments
• Give people a chance to show off
• Get the message out
• Part of the big picture
Sal Chiarelli, Director of Physical Plant, UVM
July 16, 2002
Visibility On Campus• Shirts
• Hats
• Mark vehicles
• ID badges
• “Ownership”
Sal Chiarelli, Director of Physical Plant, UVM
Energy Conservation• Working with departments
• Formed a Utility Team
• More proactive in repairs
• Working with utilities
• Real time metering
• Get message out to students/faculty/staff
Sal Chiarelli, Director of Physical Plant, UVM
Utilities Master Plan• What are the opportunities
• Co-generation study
• Own our infrastructure
• Central chilled water plant
• Capacities
• Plan the campus
• Reduce demand
• Loop Systems
• Shorten plant shutdown
Sal Chiarelli, Director of Physical Plant, UVM
Plant Controls System – Delta VPlant Controls System – Delta V
Central Chilled Water Plant
Emergency Blue Lights
Facilities Management SoftwareFAMIS
• Space management
• Self Service
• Work control
• Key Control
• Inventory
• Wireless interface
• Scheduling
Sal Chiarelli, Director of Physical Plant, UVM
Event and Room SchedulingResource 25
• More organized
• Avoid Conflicts
• 1000/1000/1000
• Consistency
• Repeatability
Sal Chiarelli, Director of Physical Plant, UVM
Event Planning Team
Facilities Condition AssessmentFacilities Condition Assessment
FICIS Software
Project Management• Facilities condition audit
• New project management position
• Charge projects
• New project management module
• Consistency
• Job Order Contracting
Sal Chiarelli, Director of Physical Plant, UVM
Time and AttendanceKRONOS
• Computerized
• Free up resources for other use
• Fair
• Flexibility
• Reporting
Sal Chiarelli, Director of Physical Plant, UVM
Business Partner Successes
•Long term commitments
•Team approach
•Responsibility
•Help us reduce waste
•Assist with best practices
•Not endorsements.. Just Acknowledgment
Custodial Benchmarking And Master Planning
Job Order Contracting
Primary JOC Contractor JAM
Utilities Master Planning
Some Newer Initiatives
Life Safety Systems
Sprinkler Valves
Blue Lights
Elevator Phones
Exterior Doors
General Safety In Rooms
Engineering Intern Program•Variety of assignments•Presentations•Work year round•Opportunity for Senior Projects•Strengthen ties with CEMS•Pays for itself•Good for our staff. Energizing
Zone Maintenance•Already Established•750K-1,000K Sq Ft•Facilities Manager•Trades•Ownership•Building and Equipment Advocates•Team Atmosphere
Training and Compliance
Wellness
•Free in house health screenings for all employees
•On line tracking of health indicators if wanted
•Flex schedules to use health facilities
Metering/Monitoring/Cost Recovery
Utility Tracking
Some Results So Far• Mix of resources• More focused• Input from employees• Minimal grievances• More professional• Everyone is important• More integrated
approach • Less downtime• More training• Less threatening
• Better prepared• Emergencies way down• Fewer flooding/Freeze-ups• Better morale• Work can be fun
sometimes• More opportunities• Using business partners
and vendors to help us• Lots of “Good Stuff”…
Where Do We Go From Here
• Continue philosophy of continuous improvement• Improve on benchmarking• Predictive Maintenance• Continue with Zone Concept• Celebrate• Keep marketing for more resources• Continue Developing Staff
It’s the right thing to do for our customers
THANK YOU FOR YOUR TIME
