www.siriuscom.com April 18, 2023 1

Sirius Maintenance ServicesDecrease time & money spent on maintaining IT hardware & software Cost of downtime by

percentage:

Sirius Maintenance Services help you save money, decrease risk by minimizing the amount of time and money spent maintaining technology equipment and software licenses.

What you see on the surface isn’t

always the complete picture – The importance of

maintenance & support

79%

21%People & Process Errors

Sirius Maintenance Services offers: – Single point of contact– A single, secure online

repository– Assurance that all

equipment intended to be covered by maintenance is accurate and up-to-date.

– Flexibility to add, change and remove equipment efficiently.

– Powered by our proprietary, award- winning SMART (Sirius Maintenance and renewal tracking) portal, our Sirius Maintenance Services Solutions provide our clients the ability to reduce, reduce risk, and reduced critical downtime.

– Hardware is more resilient than ever before – however – unplanned downtime has increased by 50% in the past five years.

– Standard hardware maintenance services will address 21% of failures.

– Only proactive services can begin to address the other 79%

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Sirius Industry Recognition

Cisco• Cisco Gold Partner• Master Managed Services Partner• Master Security Partner• Master Unified Communications Partner • 2013 Cisco Geographical Region Award

for Architectural Excellence – Data Center • Dedicated Smartnet Totalcare Support

team, both Sales and Engineers, providing unique implementation and deployment solutions

Industry Recognition• 2014 Top 50 on CRN Solution Provider

500 list• 2014 CRN Managed Service Provider

Elite 150 on Managed Service Provider 500 list

• 2013 & 2012 CRN Tech 250• 2013 CRN Fast Growth 100 list• Sirius executive Marjorie Wermuth

featured on CRN Women in the Channel

CommVault• CommVault Platinum Partner

Dell• Dell PartnerDirect Premier Partner

EMC• EMC Signature Solution Provider• Fastest partner to achieve Signature

status

Hitachi• Hitachi TrueNorth Platinum Partner

HP• HP Platinum Partner – Converged

Infrastructure• HP Specialist Partner:

⁻ Virtualization Elite⁻ Enterprise Storage Elite⁻ Networking Elite⁻ HP HPSS Preferred Partner⁻ HP Partner in Excellence Award for Tech

Svcs

NetApp• NetApp Star Partner• FlexPod Premier Partner• Top 5 National Partner• Top 5 Healthcare Partner• Top 5 SLED Partner

Red Hat• Red Hat Premier Business Partner• 2013 Red Hat Commercial Partner of the

Year

VMware• VMware Premier Solutions Provider

IBMBeacon Awards• 2015 IBM Beacon Award WINNER in

the category of Outstanding Technical Support Services

• Inaugural IBM Beacon Laureate Award Winner: Overall Technical Vitality (2012–2016)

• First Partner to achieve IBM TSS Sales Leadership Initiative

• 13 IBM TSS Level One and Two Certifications

Sirius Maintenance Solution Offerings

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Key OfferingsSirius provides core services to help our customers maintain their technology investments.

Managed Hardware Maintenance

Managed Software Maintenance