New Age Interfaces: Mobility, Bots, AR

10th Nov 2016Abhishek KantDevesh Kumar

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AGENDA

Mega Trends Mobility Made Easy Bots

Augmented Reality Virtual Assistants

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Mega Trends

Consumerization of IT• Device Fragmentation• App Fragmentation

Elastic Compute• Hyper connectivity• Cloud

Machine Learning/ AI• NLP

Control Convenience

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Mobility in the Enterprise

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Need for Enterprise Platform

Change in focus from mobility as a communication and productivity enabler to a force for business transformation

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Need for App and Platform

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Progress App Builder Platform

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Post App Era: Bots

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Star Gazing into the Future

New System of Engagement• Supporting ‘chat’: SMS, Skype, Slack, Yammer, Facebook, etc• Engage new constituents, new interaction channel

Automated ‘guide’• Understands Natural/Spoken Language• Assists in baasic tasks• On demand, or event driven

Specialized for different verticals How about treating your customers

• An awesome alternative to 1-800-flowers• A fully automated conversational experience

How about having a virtual assistant?

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Chat bots - a little bit of History

Dates back to Alan Turing’s test ELIZA (1966) and PARRY(1972) were the first few chat bots Used in dialog systems and small talks Based on identification of key words in the sentence 2006 onwards bots are more intelligent, still based on pattern

matching ALICE is one such bot, employs a markup language Recently NLP has worked wonders for the bot industry

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Microsoft Bot Framework Overview

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Inventory Bot Architecture

MS Bot Framework LUIS (NLP)

Modulus cloud (Node.js) BackEnd Service

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The Bot era has officially begun

Bots are the new mobile apps Telegram opens up a bot store Slack invests $80 million in bot development Facebook launches Bot platform for Fb Messenger Hello Barbie by ToyTalk – internet connected version of the doll Bots are the next big thing after Apple’s App store – Satya Nadela First there were websites, then there were apps. Now there are bots –

Kik RBS, Llyods Banking Group, Renault & Citroen use virtual assistants as

first PoC

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Augmented Reality and Voice Assistants

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Augmented Reality

Augmented Reality(AR) • live direct/indirect view of a physical,

real-world environment augmented (or supplemented) by

computer-generated sensory input. Voice based integration

• Task based, Productivity focus Alexa Google Voice Microsoft Bing

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Various Parts of AR WorkflowHead Mounted Display

Visualization Engine

Object recognition

3D/2D Models/Content

Creation/Storage

Processing Unit

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Augmented Reality (AR) - Common Use CasesTraining and Education:

• Overlay the information on the real life models

• Suitable choice for interactive education (Cost perspective)

Product Design: • Assist designers/architects with product preview or POC

• Collaboration with remote teams.

Space Design: • understand the space usage by equipment.

• Use for manufacturing units and interior designers.

Marketing and Sales: • Helps customers to explore product or service

using self service options

Field Service:• field service supports users in maintenance activities

by augmenting key workflows

Context based information display: • For use in Historical sites/museums

• Tourist help signs

Gaming :• Pokemon Go

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Voice Assistants

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