New Age Interfaces: Mobility, Bots, AR
10th Nov 2016Abhishek KantDevesh Kumar
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AGENDA
Mega Trends Mobility Made Easy Bots
Augmented Reality Virtual Assistants
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Mega Trends
Consumerization of IT• Device Fragmentation• App Fragmentation
Elastic Compute• Hyper connectivity• Cloud
Machine Learning/ AI• NLP
Control Convenience
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Mobility in the Enterprise
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Need for Enterprise Platform
Change in focus from mobility as a communication and productivity enabler to a force for business transformation
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Need for App and Platform
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Progress App Builder Platform
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Post App Era: Bots
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Star Gazing into the Future
New System of Engagement• Supporting ‘chat’: SMS, Skype, Slack, Yammer, Facebook, etc• Engage new constituents, new interaction channel
Automated ‘guide’• Understands Natural/Spoken Language• Assists in baasic tasks• On demand, or event driven
Specialized for different verticals How about treating your customers
• An awesome alternative to 1-800-flowers• A fully automated conversational experience
How about having a virtual assistant?
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Chat bots - a little bit of History
Dates back to Alan Turing’s test ELIZA (1966) and PARRY(1972) were the first few chat bots Used in dialog systems and small talks Based on identification of key words in the sentence 2006 onwards bots are more intelligent, still based on pattern
matching ALICE is one such bot, employs a markup language Recently NLP has worked wonders for the bot industry
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Microsoft Bot Framework Overview
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Inventory Bot Architecture
MS Bot Framework LUIS (NLP)
Modulus cloud (Node.js) BackEnd Service
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The Bot era has officially begun
Bots are the new mobile apps Telegram opens up a bot store Slack invests $80 million in bot development Facebook launches Bot platform for Fb Messenger Hello Barbie by ToyTalk – internet connected version of the doll Bots are the next big thing after Apple’s App store – Satya Nadela First there were websites, then there were apps. Now there are bots –
Kik RBS, Llyods Banking Group, Renault & Citroen use virtual assistants as
first PoC
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Augmented Reality and Voice Assistants
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Augmented Reality
Augmented Reality(AR) • live direct/indirect view of a physical,
real-world environment augmented (or supplemented) by
computer-generated sensory input. Voice based integration
• Task based, Productivity focus Alexa Google Voice Microsoft Bing
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Various Parts of AR WorkflowHead Mounted Display
Visualization Engine
Object recognition
3D/2D Models/Content
Creation/Storage
Processing Unit
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Augmented Reality (AR) - Common Use CasesTraining and Education:
• Overlay the information on the real life models
• Suitable choice for interactive education (Cost perspective)
Product Design: • Assist designers/architects with product preview or POC
• Collaboration with remote teams.
Space Design: • understand the space usage by equipment.
• Use for manufacturing units and interior designers.
Marketing and Sales: • Helps customers to explore product or service
using self service options
Field Service:• field service supports users in maintenance activities
by augmenting key workflows
Context based information display: • For use in Historical sites/museums
• Tourist help signs
Gaming :• Pokemon Go
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Voice Assistants
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