Volume 4 Issue 1
January 2010
I N S I D E T H I S I S S U E :
New Years Resolutions 1
United Way Results 2
Parking Space Winners 2
From John’s Desk 3
Equinox Receives Award 4
Lessons of Life 5
Top in Sales and Service 6
Employees certified in CPR/AED 7
Shovel Snow Safely 7
Kudos 8 & 9
Chili Cook-off Results & Recipe 10
Winter Driving Tips 11
Welcome 12
Birthdays/Anniversaries 13
What’s in Your Wallet? 14
Employee News 15
Veterans Day Pictures 16
D I D Y O U
K N O W ?
The Ecotec 2.4L I-4 engine that powers the all-new 2010 Chevro-let Equinox has been awarded Ward’s Auto World magazine’s 2010 “Ten Best Engines” for North America. The direct injected engine with variable valve timing helps deliver best-in-segment highway fuel economy in the Equinox of 32 mpg and a highway range of up to 600 miles. See page 4 for more information.
How to Keep Those New Year’s ResolutionsHow to Keep Those New Year’s ResolutionsHow to Keep Those New Year’s ResolutionsHow to Keep Those New Year’s Resolutions
It’s no secret that the odds against keeping a New Year’s resolution are steep. Only
about 19% of people who make them actually stick to their vows for two years, ac-
cording to research by John Norcross, a psychology professor at the University of
Scranton here in Pennsylvania.
However, those discouraging statistics mask an important truth: The simple act of
making a New Year’s resolution sharply improves your chances of accomplishing a
positive change — by a factor of 10. Among those people who make resolutions in a
typical year, 46% keep them for at least six months. That compares with only 4% of a
comparable group of people who wanted to make specific changes and thought about
doing so — but stopped short of making an actual resolutions, says a study led by Dr.
Norcross published in the Journal of Clinical Psychology.
Contrary to popular belief, the secret to keeping resolutions isn’t willpower, Dr. Nor-
cross says; people who rely on hopes, wishes or desires actually fail at a higher rate
than others. Instead, the successful resolution-keepers made specific, concrete ac-
tion plans to change their daily behavior.
Successful resolution-makers make necessary changes in their environment at home
or work, make a habit of rewarding themselves for small successes, and tap friends or
co-workers for support. Dr. Norcross suggests the following principles:
• Take one step at a time. Too many people make large resolutions that are just
too hard to accomplish. Most do better if they break big goals into small steps.
After a while, the small changes will become habit, adding up gradually to suc-
cess.
• Get a little help from your friends. Enlist like-minded friends who share similar
goals to help. That interaction with another person keeps the resolution alive.
• Change your environment. Another catalyst to change is to alter your surround-
ings to support your new behavior. Tracking your progress by recording or chart-
ing it also helps.
• Announce your intentions. The public commitment can make the difference.
• Figure out your attachment to bad habits. We often become attached to old be-
haviors because they benefit us in some way. Psychologists advice figuring out
what your bad behaviors do for you and finding healthier, more beneficial substi-
tutes.
• Expect Setbacks. People who fail at resolutions, Dr. Norcross says, tend to criti-
cize or blame themselves for slipups. Instead, they need to brush off the inevita-
ble setbacks and quickly get back on track.
• Make realistic, attainable goals. If you can’t measure it, it’s not a very good reso-
lutions because vague goals beget vague resolutions. For success, it is impor-
tant to have a specific action plan.
For more articles about Dr. John Norcross and advice for keeping resolutions, visit The Wall Street
Journal’s website: WSJ.com.
Page 2
Results of Sutliff Chevrolet’sResults of Sutliff Chevrolet’sResults of Sutliff Chevrolet’sResults of Sutliff Chevrolet’s
United Way CampaignUnited Way CampaignUnited Way CampaignUnited Way Campaign
Congratulations to all the Sutliff Chevrolet departments that participated in the 2009
United Way Penny Wars Challenge. A special “thanks” and “good job” go out to Paxton
Street Service, Used Car Sales and the Truck Center. However, “bragging rights” go to
the Paxton Street Service Department for winning the challenge with a score of
$159.37 ($170.72 in pennies less $11.35 in non-pennies). The Paxton Street service
staff were rewarded with a catered lunch from Pizza Hut to celebrate their success.
In addition to the penny wars, employees contributed to two silent auctions, the first at
the kick-off on September 18th which included a pie throw, and the second at the finale
on November 6th which included a chili cook-off. Once again, all the activities were fun
— but the money collected was very serious. After all is said and done, the United Way
was the REAL winner and will receive $319.21 from the penny war challenge,
$1,325.50 from the first auction and pie throw, and $469 from the second auction —
for a total of 2,113.71!
Add this amount to the $18,570 in United Way Pledges from Sutliff Chevrolet employ-
ees for a grand total of 20,684 20,684 20,684 20,684 in employee donations. Combine this with the company
match and Sutliff Chevrolet’s total contribution to this year’s United Way campaign is
$36,77336,77336,77336,773!! This goes to prove that by working together we can and do make a differ-
ence in our community!
Parking Parking Parking Parking
SpaceSpaceSpaceSpace Qtr #1 (JanQtr #1 (JanQtr #1 (JanQtr #1 (Jan----March)March)March)March) Qtr #2 ( AprilQtr #2 ( AprilQtr #2 ( AprilQtr #2 ( April————June)June)June)June) Qtr #3 ( JulyQtr #3 ( JulyQtr #3 ( JulyQtr #3 ( July————Sept)Sept)Sept)Sept) Qtr #3 ( OctQtr #3 ( OctQtr #3 ( OctQtr #3 ( Oct————Dec)Dec)Dec)Dec)
1 John Gamon John Gamon John Gamon John Gamon
2 James Thompson, Jr. Holly Lynch Robin Potteiger Nguyen Nguyen
3 Van Sims Dave Domitrovich Lee Hoke Myles Carroll
4 Tim McMullen John D'Agostino Sharon Dorwart Joe Halula
5 Dale Fohl, Jr. Greg Williams Dave Trone Tom Hand
United Way 2010 Parking Space WinnersUnited Way 2010 Parking Space WinnersUnited Way 2010 Parking Space WinnersUnited Way 2010 Parking Space Winners
As announced in the last newsletter, employees who pledged at least $156 to the United
Way were included in a drawing for the use of a premium parking space. Once again,
thirty-two (32) non-management employees were eligible for the drawing — John Gamon
won a year’s use of his very own space and 16 won the 3-month use of one of four spaces.
Sheila Rouse was the high bidder of the “United Way Golden Parking Space” at the silent
auction held at our kick-off event in September.
Parking Space Winners Announced!Parking Space Winners Announced!Parking Space Winners Announced!Parking Space Winners Announced!
Page 3
Page 3 S U T L I F F — S I N C E 1 9 3 1
From John Hickey’s Desk…From John Hickey’s Desk…From John Hickey’s Desk…From John Hickey’s Desk…
On Friday, January 8th & January 15th you are invited to show
your team spirit by wearing your favorite team's football jersey,
team colors or spirit wear.
Join us in the Paxton Street Service breezeway on Friday, Janu-
ary 15th, for chili hotdogs and sodas for a donation of $2.50.
Proceeds will benefit the United Way.
Well, 2009 is in the rear-view mirror. Whew! What a year. I am happy to say
that we closed strong in December and, notwithstanding the bumps along the
way, we had another successful year. Dealerships were closed all over the
country this year — and we sold and delivered over a thousand new and used
cars and trucks. We welcomed new service customers, we improved our CSI
and processes and we had a great year in the Body Shop. We remain the Parts
King of our region. Way to go — I know I speak for Greg also when I say I am
proud of you.
2010 should be another great year. As the economy recovers we expect our
volume to increase again. That will make it even more important that we stay
on our games and make every single customer want to do all of their business
with us — because we’re different.
This year we need to keep “wowing” our customers every day, so that we con-
tinue to command our unfair share of the market.
Here’s to a blessed and prosperous New Year for everyone in the Sutliff
Chevrolet Family!
John
Page 4
S U T L I F F — S I N C E 1 9 3 1 Page 4 S U T L I F F — S I N C E 1 9 3 1
DETROIT, Mich. – The Ecotec 2.4L I-4 engine that
powers the all-new 2010 Chevrolet Equinox has been
awarded Ward’s Auto World magazine’s 2010 “Ten
Best Engines” for North America. The direct injected
engine with variable valve timing helps deliver best-in-
segment highway fuel economy in the Equinox of 32
mpg and a highway range of up to 600 miles.
Ward’s reviewed 34 engines from 13 automakers in the
competition. Winners were chosen based on several
factors, including power, NVH, fuel efficiency, new
technology and comparative data for similar engines.
The new Ecotec 2.4L engine includes technology that
provides a number of benefits.
“Direct injection (DI) increases
fuel efficiency and delivers re-
fined power,” said Chris
Meagher, chief engineer for
Ecotec engines. “The VVT
(variable valve timing) system is
tuned to work in tandem with DI
to achieve optimum fuel economy and lower emissions.
The engine achieves a respectable 182 horsepower
(136 kW) and 172 lb-ft (233 Nm) of torque, which
makes for a pleasing customer driving experience.”
With direct injection, fuel is sprayed directly into the
engine cylinder, where it is mixed with air. As the fuel
vaporizes in the cylinder, the air and fuel mixture is
cooled. This enables the use of a higher compression
ratio, which improves engine efficiency and perform-
ance. Direct injection also reduces cold-start hydrocar-
Tom Read
Technology Communications, Powertrain
Phone: 248-496-0852
E-mail: [email protected]
Brian Goebel
Chevrolet Communications
Phone: 313-670-3088
E-mail: [email protected]
CONTACTS:
bon emissions by up to 25 percent.
The Equinox’s cabin is notable for its quietness, achieved by
reducing engine noise. Improvements are accomplished
through injector and fuel pump isolation, sound deadening,
precision sand-cast block, and a carefully designed acoustic
intake cover. In addition, noise-absorbing elements are built
into the chassis, engine compartment and interior. GM’s first
application of Active Noise Cancellation (ANC) technology is
used in the 2.4L-equipped model. ANC uses microphones to
detect booming sounds inside the vehicle and sends coun-
teracting sound waves through the audio system’s speakers,
ensuring a quiet driving experience at almost all vehicle
speeds.
The Ecotec 2.4L engine is an all-
aluminum, dual overhead cam, four-valve
engine with forged steel connecting rods
and oil spray cooling for reduced friction
and noise. In the Equinox it’s paired with a
highly efficient six-speed automatic trans-
mission.
About Chevrolet
Chevrolet is one of America's best-known and best-selling
automotive brands, and one of the fastest-growing brands in
the world. With fuel solutions that range from "gas-friendly to
gas-free," Chevrolet has nine models that offer an EPA-
estimated 30 miles per gallon or more on the highway, and
offers three hybrid models. More than 2.5 million Chevrolets
that run on E85 biofuel have been sold. Chevrolet delivers
expressive design, spirited performance and strives to pro-
vide the best value in every segment in which it competes.
More information can be found at www.chevrolet.com.
Chevrolet’s Ecotec 2.4L Four-Cylinder Engine Awarded
Ward’s North American ‘10 Best Engines’
Engine is recognized for industry-leading fuel efficiency and performance in 2010 Chevrolet Equinox
crossover
Written by Regina Brett, 90 Years Old
of The Plain Dealer, Cleveland, OH
To celebrate growing older, I once wrote 45 lessons life taught me. It is the most-requested column
I've ever written. My odometer rolled over to 90 in August, so here is the column once more:
1. Life isn't fair, but it's still good.
2. When in doubt, just take the next small step.
3. Life is too short to waste time hating anyone.
4. Your job won't take care of you when you are sick. Your friends and parents will. Stay in touch.
5. Pay off your credit cards every month.
6. You don't have to win every argument. Agree to disagree.
7. Cry with someone. It's more healing than crying alone.
8. It's OK to get angry with God. He can take it.
9. Save for retirement starting with your first paycheck.
10. When it comes to chocolate, resistance is futile.
11. Make peach with your past so it won't screw up the present.
12. It's OK to let your children see you cry.
13. Don't compare your life to others. You have no idea what their journey is all about.
14. If a relationship has to be a secret, you shouldn't be in it.
15. Everything can change in the blink of an eye. But don't worry; God never blinks.
16. Take a deep breath. It calms the mind.
17. Get rid of anything that isn't useful, beautiful or joyful.
18. Whatever doesn't kill you really does make you stronger.
19. It's never too late to have a happy childhood. But the second one is up to you and no one else.
20. When it comes to going after what you love in life, don't take "no" for an answer.
21. Burn the candles, use the nice sheets, wear the fancy lingerie. Don't save it for a special occasion. Today is special.
22. Over prepare, then go with the flow.
23. Be eccentric now. Don't wait for old age to wear purple.
24. The most important sex organ is the brain.
25. No one is in charge of your happiness but you.
26. Frame every so-called disaster, or crisis with these words, "In 5 years, will this matter?"
27. Always choose life.
28. Forgive everyone and everything
29. What other people think of you is none of your business.
30. Time heals almost everything. Give time time.
31. However good or bad a situation is, it will change
32. Don't take yourself so seriously. No one else does.
33. Believe in miracles.
34. God loves you because of who God is, not because of anything you did or didn't do.
35. Don't audit life. Show up and make the most of it now.
36. Growing old beats the alternative-dying young.
37. Your children only get one childhood.
38. All that truly matters in the end is that you loved.
39. Get outside everyday. Miracles are waiting everywhere.
40. If we all threw our problems in a pile and saw everyone else's, we'd grab ours back.
41. Envy is a waste of time. You already have all you need.
42. The best is yet to come.
43. No matter how you feel, get up, dress up, and show up.
44 . Y i e l d .
45. Life isn't tied with a bow, but it's still a gift.
Top SellersTop SellersTop SellersTop Sellers
New car/trucksNew car/trucksNew car/trucksNew car/trucks
Rosy Gonzalez-Grigg — October
Ken Kohr — November
Used car/trucksUsed car/trucksUsed car/trucksUsed car/trucks
Page 6 S U T L I F F — S I N C E 1 9 3 1
Top Service AdvisorsTop Service AdvisorsTop Service AdvisorsTop Service Advisors
Paxton StreetPaxton StreetPaxton StreetPaxton Street
Lee Hoke — October
Marilee Houtz — November
Colonial ParkColonial ParkColonial ParkColonial Park
Ray Baer — October
Matt Dyer — November
Body ShopBody ShopBody ShopBody Shop
Will Leonard — Oct & Nov
Truck ShopTruck ShopTruck ShopTruck Shop
Dave Martin — Oct & Nov
Marilee HoutzMarilee HoutzMarilee HoutzMarilee Houtz
Will LeonardWill LeonardWill LeonardWill Leonard
Ray BaerRay BaerRay BaerRay Baer
Dave MartinDave MartinDave MartinDave Martin
Matt DyerMatt DyerMatt DyerMatt Dyer
Lee HokeLee HokeLee HokeLee Hoke
Best of the Best forBest of the Best forBest of the Best forBest of the Best for
Oct & Nov Oct & Nov Oct & Nov Oct & Nov
Dave MartinDave MartinDave MartinDave Martin
William EvansWilliam EvansWilliam EvansWilliam Evans
Rosy GonzalezRosy GonzalezRosy GonzalezRosy Gonzalez----GriggGriggGriggGrigg
Best of the Best forBest of the Best forBest of the Best forBest of the Best for
October & November October & November October & November October & November
William EvansWilliam EvansWilliam EvansWilliam Evans
William Evans — October & November
Ken KohrKen KohrKen KohrKen Kohr
Sutliff Employees BecomeSutliff Employees BecomeSutliff Employees BecomeSutliff Employees Become
Certified for CPR and AEDCertified for CPR and AEDCertified for CPR and AEDCertified for CPR and AED
Sutliff Chevrolet recently updated its AED machine. This automated ex-ternal defibrillator (AED) is a com-
puterized medical device is located right off the new car showroom near the restrooms. An AED can check a person’s heart rhythm, it can recognize a rhythm that requires a shock and it can advise the rescuer when a shock is needed. The AED uses voice prompts, lights and text messages to tell the rescuer the steps to take. Persons responsible for using the AED are trained in CPR and how to use an AED. Sutliff Chevrolet employees certified in CPR and the use of our AED are: Matt Dyer, Charles Gray, Bill Krieger, Ron Martin and John Weikle. In case of an emergency, first call 911 to call for medi-cal help. Then page — TEAM PADDLE and give the location of the emergency. If you have any questions about CPR/AED training or emergency procedures in general, please contact Bill Krieger or John Weikle.
Page 7
Cherry Shogren’s granddaughter,
Breahna, is getting an early start in
learning the family business — who
wouldn’t want to buy a tire from this
cutie!? Cherry is the evening recep-
tionist here at Sutliff Chevrolet.
Save Your Back & Your Heart
While Shoveling Snow
The white stuff drifting The down is beautiful. But you
have to get rid of it, and start getting rid of it very soon.
Shoveling snow is a physically demanding job. Check
with your doctor to see if you should be doing it at all. If
not, or if shoveling is not your thing, prepare ahead by
setting up a snow removal service or contracting with a
strong neighbor.
• Before you go out, warm up your muscles and stretch
as you would before any exercise. Dress in layers so
you can remove one if you get heated up. Extra heat
makes the heart beat faster, and you want it to stay at a
normal pace.
• The best time to work on the snow is when it's still
falling. It won't be as deep, and it will be loose, pow-
dery or a lot easier to move. At this point, your leaf
blower could do the job.
• If it's already deep, use a smaller, lighter shovel. Start
with small loads.
• Push the snow rather than lifting it whenever you can,
even if it's for a small area. Every push avoids a lift.
• When you do lift, use your legs instead of your back.
Face the direction you want the snow to go and throw
it without twisting.
• Do larger areas in segments. The National Safety
Council recommends shoveling a while, then resting.
Page 8
Service Service Service Service
with a with a with a with a
Smile!Smile!Smile!Smile!
S U T L I F F — S I N C E 1 9 3 1
Marilee, thank you for the accurate de-
scription on how to reset my oil light. You
saved me time during my tight schedule to
come into Harrisburg. The little button next
to the display did cause the word “oil” to
display and after that was reset, and the
van was restarted, everything worked well
again. I knew the engine was not over
heated, no oil leakage was done, mileage
did not come near the written number, so it
had to be a computer setting in there
somewhere.
Again, thank you very much!
Cindy Shollenberger
The sales staff is extremely
knowledgeable and very courte-
ous. At delivery the sales con-
sultant (Tom Hand) explained
the operation of every switch,
dial and button. The orientation
was so thorough that I haven’t
had to open the owner’s manual
once. Great job!!
Ted Tomczak
Sheila,
Thank you for another excellent Veterans Day Event. I watched as Sutliff Employees and visi-tors benefited from the tribute to our country's veterans. You are a very special American and we are blessed to be the beneficiaries of your sincerity and talent.
We appreciate all you do in this effort and must tell you that I do not wear awards as a rule, but I was proud to wear the gift you de-signed. I took my guest, a loyal Sutliff cus-tomer who has a serious sight robbing dis-ease, to breakfast after the ceremony and she wore her domino Veterans Day gift and I wore my commemorative Sutliff Chevrolet Veterans Day medal. It is a keeper!
Thank you for making our part of the world a bit better than without you.
Sincerely,
Frank (Wedig)
04JAN2010
To whom it may concern,
My wife and I bought a 2010 Malibu 31DEC2009 and picked it up on 02JAN2010. We are very happy with the car thus far, and have already driven it several hundred miles. We are actually writing this letter about the ser-vice that our family received throughout the purchasing process. My wife and I have personally purchased seven cars from various dealers in our area and have had family members buy seven plus cars from the same dealers based upon our reference. Most purchases were made in the last five years. We have spent quite a bit of time in dealerships throughout the country over the years and felt compelled to write, because the service at Sutliff Chevrolet was among the best! Tom Hand was our primary salesman, Jason Wack helped with the pick up of the vehicle, Terry Hurley did our paperwork and completed things for us. The receptionists were great as well. They were extremely professional and helpful! All of the staff that we encountered were polite and professional. This includes the detailers/finish crew. Previously, we have shown up to pick up a new car and had to wait for it because something was not completed, cleaned up, etc. This was not the case with your dealership. The entire process was pleasant right down to driving our new car off of the showroom floor! This is a nice touch. Especially when it is in the twenties without wind chill!
Your dealership will be getting all of our business from now on! Great job!!!
Thank you,
The Middaughs
Chili CookChili CookChili CookChili Cook----off Winnersoff Winnersoff Winnersoff Winners
Sutliff Chevrolet employees gathered in the service office
on November 6th for our first — and hopefully, not last —
United Way Finale Chili Cook-off. Congratulations to the
winners: Bill Krieger (People’s Choice), Steve Smith (Best
Presentation & Best Name) and Tom Hand (Best Overall
Taste).
Tom Hand’s White Chili RecipeTom Hand’s White Chili RecipeTom Hand’s White Chili RecipeTom Hand’s White Chili Recipe
Steve Smith Bill Krieger
Page 11 S U T L I F F — S I N C E 1 9 3 1
Bridgestone/Firestone worked with IMSA and SCCA championship race car driver Peter Cunningham (also a three-time national ice
driving champion), in developing these safe winter driving tips.
• During winter months, keep abreast of weather reports in your area. If snow or ice is predicted, make plans to leave early or arrive later. An alarm clock set to an earlier time can
be a good friend in helping you avoid difficulties.
• If you can move a night trip to daylight hours, do so. Not only is visibility better, but if your vehicle is stalled, you are more
likely to receive prompt assistance during the daytime.
• Prepare your vehicle for winter driving; use this checklist:
• Check windshield wiper blades to make sure they work prop-erly. In some areas, snow blades are an effective alternative
to conventional wiper blades.
• Have your mechanic test the anti-freeze/coolant to provide
the correct level of protection required in your driving area.
• Make sure your tires are properly inflated. Under-inflation can reduce the gripping action of tires because the tread will not meet the road surface as it was designed to do. Over-inflation
has the same effect.
• If you live in areas where snow and ice are certainties of win-ter, don't depend on all-season tires. Instead, install snow tires. Snow tires are made of softer components and have a unique tread design that provide better traction and road-
gripping abilities.
• Keep your gas tank at least half-full. The extra volume can help reduce moisture problems within your fuel system. It
also adds helpful weight to your vehicle.
• In rear-wheel drive vehicles, extra weight in the trunk may be helpful. Use care-- unsecured weight can shift while you are moving or if you have to stop suddenly. Bags of sand can pro-vide weight and, if sprinkled on the ice, sand helps provide
traction.
• Before you leave your driveway, scrape the ice and snow from every window and the exterior rear view mirrors, not just a small patch on the windshield. Don't forget to remove snow
from headlights and brake lights.
• Try to remove ice and snow from your shoes before getting in your vehicle. As they melt, they create moisture build-up, causing windows to fog on the inside. You can reduce this fogging by turning the air recirculation switch to the OFF po-sition. This brings in drier, fresh air. Also, run your air condi-
tioner which becomes a dehumidifier for a few minutes.
• You and your passengers should all use safety belts, both
lap and shoulder straps.
• Adjust head rests. Rear-end collisions are common in winter driving and a properly-adjusted head rest can prevent or
reduce neck injuries.
• Before you shift into gear, plan the best route to your desti-
nation. Try to avoid hills, congestion areas and bridges.
• Although your radio can provide helpful traffic information, it can also be a distraction for some drivers. Since driving is more a mental skill than a physical skill, you may want to
keep it turned off.
• Don't use a cellular phone when driving on ice or snow. Even if you have a hands-free model, you need to concentrate on
driving, not on a telephone conversation.
• Drive slowly and remember posted speed limits identify the maximum speed allowed in ideal weather conditions. Law enforcement agencies can write citations to motorists driv-ing the posted speed limit if weather conditions warrant a
slower speed. Be alert to the actions of other drivers.
• Anticipate cars coming from side streets and put extra dis-tance between your vehicle and the one in front of you. If someone is too close behind you, don't speed up; slow down
or let them go around you.
• To make sure other drivers see you, always drive with your lights on. At night, in fog and heavy snow conditions, low
beams may be more effective than high beams.
• Keep a light touch on the brakes. Even with anti-lock braking systems (sometimes called ABS), apply light pressure to avoid locking the brakes and causing a skid. Pumping the brake pedal should be smooth action, going from light to
firm. Tip toe to slow is a good motto for winter drivers.
• Keep both hands on the wheel and keep the wheel pointed where you want your car to go. While it may sound overly simple, it could help you in a skid. While manual transmis-sions may provide greater control to assist with braking, be careful when using downshifting as a way to slow the vehi-cle. Gear changes, particularly abrupt ones, can upset a ve-hicle's balance and cause a skid to occur, especially in
turns.
Sutliff’s Own Engineer!Sutliff’s Own Engineer!Sutliff’s Own Engineer!Sutliff’s Own Engineer!
Dave Boyer, Dave Boyer, Dave Boyer, Dave Boyer, who works in
Sutliff Chevrolet’s Parts De-
partment, was included in
Pennsylvania Magazine’s
recent feature article,
“Behind the Scenes at
Strasburg Rail Road.” Dave, who is shown here shoveling coal in
one of the steam engines from the early 1900s, received his engi-
neer’s license about a year ago.
Jack AnastosJack AnastosJack AnastosJack Anastos
New Car Sales Manager
Jeff LashJeff LashJeff LashJeff Lash
Paxton Street Service Advisor
Kris BeachKris BeachKris BeachKris Beach
Paxton Street Service
Chad DarwicheChad DarwicheChad DarwicheChad Darwiche
New Car Sales
Jim MiegsJim MiegsJim MiegsJim Miegs
Paxton Street Service
Chris ShoemakerChris ShoemakerChris ShoemakerChris Shoemaker
Paxton Street Service Advisor
Body Shop News: Body Shop News: Body Shop News: Body Shop News: Congratula-
tions to Steve Smith who trans-
ferred from Service to the Body
Shop as an Estimator.
Winter Driving Tips Cont’d.Winter Driving Tips Cont’d.Winter Driving Tips Cont’d.Winter Driving Tips Cont’d.
• Keep your vehicle stocked with sim-ple emergency equipment in case you do get stalled or have an accident. Consider
keeping these items in your vehicle:
− blanket or extra clothes
− candle with matches
− snacks
− beverages (never alcohol)
− flares
− C. B. radio, cellular phone or ham radio
− a small shovel
− flashlight
− windshield scraping device
− tow rope
− bag of sand or cat litter for traction
− long jumper cables
• If you do have trouble, run the engine only briefly to run the heater, not continuously. Carbon monoxide
can accumulate more easily in a non-moving vehicle.
• Severe engine damage may occur if the motor runs for long periods when the vehicle is not in motion. Warming up a car prior to travel is a common prac-tice, but most engines don't need more than a minute at most to circulate oil to all internal parts. Check your vehicle's owner's manual for information about your
engine.
(source: tiresafety.com)
In MemoryIn MemoryIn MemoryIn Memory
Ray C. Sweigart, 82, died Saturday, Octo-
ber 17th, at home. He worked at Sutliff
Chevrolet as a driver from 1993 thru 2003. He was
originally a freight agent and later retired as a damage
control agent for Conrail after more than 43 years of
service. He was a Staff Sgt. In the U.S. Marine Corps
serving during the Korean War era. Additionally, he
was the former mayor, councilman, auditor and tax
collector for the Borough of Goldsboro. Funeral ser-
vices were held October 22nd. Memorial contribu-
tions may still be made to AseraCare Hospice, 44
Bowman Road, York, PA 17408.
CruiseCruiseCruiseCruise----in Events in Events in Events in Events
Help CommunityHelp CommunityHelp CommunityHelp Community
In addition to the United Way, Sut-
liff Chevrolet sponsored Camaro
and Corvette Cruise-ins over the
summer months to raise money
for local charities. Participants
voted for their favorite cars with
their loose change & dollars and
raised $900 for the following or-
ganizations: Safe Kids of Dauphin
County, Silence of Mary Home,
Todd Baird Lindsey Foundation, Penn’s Woods Painters
Memory Box Program and the Leukemia-Lymphoma Society.
Dave Trone and Stephanie
Miller served BBQ chicken
dinners at the August Corvette
Cruise-in.
B I R T H D AY S N O V E M B E R / D E C E M B E R ‘ 0 9
& J A N U A R Y 2 0 1 0
A N N I V E R S A R I E S N O V E M B E R / D E C E M B E R ‘ 0 9
& J A N U A R Y 2 0 1 0
STEVE SIMMERS PARTS 46
KEVIN DORMAN TRUCK PARTS 19
DAVE MARTIN TRUCK SVC 16
MONICA MEHALICK SERVICE 13
STEPHANIE MILLER USED SALES 13
JOHN FALATOVICH PARTS 9
STEVE MOYER PREP 8
JIM THOMPSON JR BODY SHOP 8
BRENDA WASHINGER OFFICE 8
DEBORAH PERRY OFFICE 7
NICOLE MEHALICK OFFICE 6
DAVE DOMITROVICH BODY SHOP 6
NED DEISSLER JR. NEW SALES 4
KEN FREEMAN SERVICE 2
HECTOR GONZALES PREP 2
BARRY STORCH USED SALES 2
RICHARD TRADER, JR SERVICE 2
BOB HOERNER PARTS 2
MATT DYER CP SERVICE 2
DAVID HENNINGER TRUCK SVC 1
DONALD HANNA BODY SHOP 1
ROBERT BEAN JR. CP SERVICE 11
JACK BENNER ADMIN 30
DONALD COOPER PARTS 35
FRANK ESWORTHY PARTS 10
KATHY HALULA PARTS 20
THOMAS HAND SALES 14
FERDINAND HICKS SERVICE 32
SEAN HOPKINS BODY SHOP 5
WILLIAM EVANS USED SALES 5
JEFFREY MILLAR SALES 26
MARILEE HOUTZ SERVICE 2
STEVEN KING PARTS 5
RAYMOND MILLER DRIVER 12
CHAD MOORE CP SERVICE 5
KELLY RIBOVICH BODY SHOP 2
JOSEPH TENETYLO DRIVERS 17
DAVID TRONE ADMIN 5
RICHARD WILHELM SERVICE 3
JEFFREY YENTZER BODY SHOP 18
CHERRY SHOGREN RECEPTION 1
ROGER RICHWINE SERVICE 11/01
NICOLE MEHALICK OFFICE 11/03
DAVE MARTIN TRUCK SVC 11/06
JOHN PETRUCCI USED SALES 11/13
VAN SIMS SHUTTLE 11/14
ROBERT BANKEY BODY SHOP 11/15
NED DEISSLER NEW SALES 11/15
DAVE DOMITROVICH BODY SHOP 11/18
FAITH KEEFER PARTS 11/18
JOE TENETYLO DRIVER 11/21
STEVE SMITH BODY SHOP 11/26
STEVE SIMMERS PARTS 11/30
DAN GEBHARD SERVICE 12/02
CHRIS WALTERS USED SALES 12/04
DON STAGO USED SALES 12/07
MYLES CARROLL SERVICE 12/13
JUSTIN BROJAKOWSKI SERVICE 12/19
TIM KIMMEL BODY SHOP 12/19
HOLLY LYNCH PARTS 12/26
JASON WACK NEW SALES 01/05
CHERRY SHOGREN RECEPTION 01/06
TOM BROADY FINANCE 01/07
JOHN GAMON SERVICE 01/09
DOLORES MCGEE HR 01/09
STEVE KING PARTS 01/11
ROBERT HOERNER PARTS 01/11
JAMES WATSON DRIVER 01/13
ZACK CORNETT NEW SALES 01/18
RICHARD WILHELM CP SERVICE 01/23
RON MARTIN TRUCK SVC 01/24
KRIS BEACH SERVICE 01/26
JEFF POTTER BODY SHOP 01/27
TERRACE YOCUM PARTS 01/27
JOHN POTTER TRUCK SVC 01/30
JEFF LASH SERVICE ADV 01/31
CHAD MOORE CP SERVICE 01/31
Page 14
S U T L I F F — S I N C E 1 9 3 1
John D’Agostino, Service Shuttle Driver, has been carrying
this paper in his wallet for years. He came across it re-
cently and decided to share it.
Did You Know?Did You Know?Did You Know?Did You Know?
Kennedy and Lincoln SimilaritiesKennedy and Lincoln SimilaritiesKennedy and Lincoln SimilaritiesKennedy and Lincoln Similarities
Author UnknownAuthor UnknownAuthor UnknownAuthor Unknown
• Abraham Lincoln was elected to Congress in
1846. John F. Kennedy was elected to Congress
in 1946.
• Lincoln was elected President in 1860. Kennedy
was elected President in 1960.
• Both men were particularly concerned with civil
rights.
• Both wives lost children while living in the White
House.
• Both Presidents were shot on a Friday.
• Both Presidents were shot I the head.
• Lincoln’s secretary was named Kennedy. Ken-
nedy’s secretary was named Lincoln.
• Both were assassinated by southerners.
• Both were succeeded by southerners named
Johnson.
• Andrew Johnson, who succeeded Lincoln, was
born in 1808. Lyndon Johnson, who succeeded
Kennedy, was born in 1908.
• Both assassins, John Wilkes Booth and Lee Har-
vey Oswald, were known by their three names and
both names are composed of 15 letters.
• Lincoln was shot at the theater named
Ford and Kennedy was shot in a car
named Lincoln.
• Booth and Oswald were assassinated
before their trials.
What’s in What’s in What’s in What’s in YOUR YOUR YOUR YOUR Wallet?Wallet?Wallet?Wallet?
Jack Anastos, New Car Sales Manager, received the
following words of wisdom from his father when he left
home for college:
MaturityMaturityMaturityMaturity
Maturity is the ability to control anger and settle differ-
ences without violence or destruction.
Maturity is patience. It is the willingness to pass up
immediate pleasure in favor of long-term gain.
Maturity is perseverance, the ability to sweat out a pro-
ject or a situation in spite of heavy opposition and dis-
couraging setbacks.
Maturity is the capacity to face unpleasantness and
frustration, discomfort and defeat, without complaint
or collapse.
Maturity is humility. It is being big enough to say, “I
was wrong.” And, when right, the mature person need
not experience the satisfaction of saying, “I told you
so.”
Maturity is the ability to make a decision and follow
through. The immature spend their lives exploring
endless possibilities and then do nothing.
Maturity means dependability, keeping one’s word and
coming through in a crisis. The immature are masters
of the alibi. They are conflicted and disorganized.
Their lives are a maze of broken promises, former
friends, unfinished business and good intentions that
never materialize.
???? ????
????
These vintage pictures of vintage These vintage pictures of vintage These vintage pictures of vintage These vintage pictures of vintage
Sutliff Chevrolet were featured in Sutliff Chevrolet were featured in Sutliff Chevrolet were featured in Sutliff Chevrolet were featured in
the PAA Automotive Special Issue the PAA Automotive Special Issue the PAA Automotive Special Issue the PAA Automotive Special Issue
90th Anniversary 2009.90th Anniversary 2009.90th Anniversary 2009.90th Anniversary 2009.
SUTLIFF CHEVROLET SUTLIFF CHEVROLET SUTLIFF CHEVROLET SUTLIFF CHEVROLET
VETERANS DAY VETERANS DAY VETERANS DAY VETERANS DAY
COMMEMORATIONCOMMEMORATIONCOMMEMORATIONCOMMEMORATION
Sutliff Chevrolet once again honored all those who serve or have served in the Armed Forces of the United States with its annual Veterans Day Flag Rais-ing Ceremony, held Wednesday, November 11th. Re-marks and a prayer of remembrance were followed by recognition of Veterans in attendance and the raising of Sutliff’s giant American flag up the area’s tallest flagpole (140 feet), at our showroom located at 13th & Paxton Streets in Harrisburg. Dan Steele of WHP 580 was the emcee the event and the guest speaker was USN Captain Chris Vitt, Commanding Officer and the Naval Support Activity in Mechanics-burg and Philadelphia. Members of Cedar Cliff High School Junior ROTC acted as the Honor Guard for the
event. For more pictures, see page 16.
Members of the Progress Fire Company recently presented Sutliff Chevrolet with a plaque in appre-ciation for the use of our American Flag to honor their fallen fire fighters. The flag was raised over the Capitol Building in Harrisburg. (Above, John Hickey, Steve Simmers and John Weikle accepted
the plaque on behalf of the company.)
Mildred Sarka, age 90,
(left) was one of many
veterans who joined
employees in the an-
nual Veterans Day flag
ceremony. Ms. Sarka
was a member of the
WAVES in WW II.