© 2013 IBM Corporation
Smarter ProcessWhat’s New - 2Q’2013IBM BPM v8.5 & ODM v8.5BlueworksLive and IIB v9 (IBM Integration Bus)
© 2013 IBM Corporation
Next Generation DashboardsMobile
Social / Collaboration Blueworks Live IntegrationInternal Content Repository
Cloud
Instant Seamless Insightful
New Capabilities in IBM Business Process Manager v8.5
© 2013 IBM Corporation
IBM BPM 8.5 Highlights (2Q’2013)
3
IBM BPM Pattern for PureApp
Developer Studio Bundle + Enhanced
Mobile Toolkit
Simplified Installation & Configuration
High Visibility “Social” Dashboards
CMIS-compatible Repository for Internal
Docs
Closer linkage between Blueworks Live process discovery and
implementation
7.5
2011
8.0
2012
8.5
Intelligent IBM BPM Integration with SAP
© 2013 IBM Corporation
Create tailored operational dashboards to offer enhanced visibility & collaboration for process owners, team leaders and process participants
Empower business users to collaborate and act on observed insights
Social, Actionable Coach-Based Dashboards
© 2013 IBM Corporation
Drill-down for performance of specific process instances
Process Performance
New Gantt chart to view progress & improve outcomes
© 2013 IBM Corporation
Process PerformanceActivity stream comments added to the timeline – gives insight to what collaboration has occurred for this process instance
Mouse over timeline to see / add updates in activity stream
© 2013 IBM Corporation
Team PerformanceEasily view and manage work across a team
Improved methods to define & view team membership
Real-time management of a specific team’s open tasks
© 2013 IBM Corporation
Non-production entitlement to Worklight Enterprise Edition with IBM BPM V8.5 Develop and test custom IBM BPM mobile applications
using Worklight
Leverage the IBM BPM APIs and Coaches
Accelerate development of customer ready mobile experiences
Accelerate delivery of mobile applications with new sample coach views delivered via an IBM BPM mobile ready toolkit Leverage mobile device specific features
Leverage Worklight specific device features
Updated Worklight sample for use as starting point implementation
New BPM controls targeted to deliver common mobile experiences – Location, Camera, Notifications
Accelerate Mobile Access to IBM BPM
© 2013 IBM Corporation
Instant Collaboration Accelerates Task Completion
Process Portal Online awareness Who is available for collaboration
right now? Act immediately with instant access
to available experts
Unread count
New message marker on stream
Notifications for replies to comments
© 2013 IBM Corporation
Extend Participation with Familiar Tools
IBM Connections users can stay in context and complete work
BPM posts task notifications to the Connections activity stream
Users click on stream entry and open the task as an embedded experience
Embedded in IBM Connections Embedded in IBM Notes
IBM Notes users can stay in context and complete work
BPM sends e-mails for tasks Users fill in task forms (coaches) directly in
their mail client
© 2013 IBM Corporation
Improve Collaboration and Change Tracking
Filter Capability (just start typing)
Preview Capability
Quickly and Easily find and access process documentation in BWL
Live linkages between process documentation in Blueworks Live and associated IBM BPM process applications
© 2013 IBM Corporation
Uniform storage and access of process-related documents
Consistent Document Management
New internal repository provides the same CMIS-based access as external ECM systems “CMIS Toolkit” now delivers a single, consistent way of accessing all process documents Automatic document migration / backward compatibility with previous IBM BPM versions
Internal CMIS
repository
FileNet CMIBM CM8AlfrescoSharePoint…
External CMIS
repository
External CMIS
repository
External CMIS
repository
CMIS
CMIS Toolkit Document List Document Viewer C/R/U/D services
CMIS = Content Management Interoperability Services
© 2013 IBM Corporation13
Core IBM BPM for SAP Capabilities
Business Optimization Potential
• Reduce blueprinting time, cost and risk
• Improve process reliability, flexibility, visibility and control
• Improve process efficiency and reduce business complexity
Innovation
• Iterative Business Blueprinting
• Process Integration and Orchestration
• Process Automation
• Process Discovery and Monitoring
• Decision Automation
• Guided Workflow
Mine SAP Business Events to discover actual processes and act in real time to business challenges
Use an iterative, experiential-based approach to accelerate traditional SAP blueprinting with SAP Solution Manager
Interactively guide end users through SAP screens to improve productivity, visibility and consistency
Optimize process steps to improve cycle time, manageability and visibility of key processes
Dramatically reduce the cycle time of high volume processes by reducing/removing human interaction
Automate complex decision making to reduce bottlenecks and improve business outcomes
Transformation
© 2013 IBM Corporation14
IBM BPM Automatically Generates SAP Orchestrations
Automatically invoke the correct SAP screens for each process instance, while gaining real time insight into business performance issues and opportunities. No coding, no development.
• VD03 - Display customer master
• VA01 - Create sales order
• CK51N - Create Order BOM Cost Estimate
• VOK0 - Maintain Pricing
• IW21 - Create notification
• Select customer
• New pricing • Required?
SAP Process Flow in IBM BPM V8
Transactions (Native SAP Screens)
Automatically Invoked in SAP by IBM BPM
Yes
No
© 2013 IBM Corporation15
IBM Business Monitor is Alive and Well!
No new release of Business Monitor in Q2 2013 …
– … But still investing in development of future capabilities & enhancements
Business Monitor v8.0.1 is still available, and compatible with IBM BPM v8.5
Interest & relevance remains high
– 14 sessions at IMPACT 2013 (see list)– 3 sessions in Inner Circle (see list)
© 2013 IBM Corporation
IBM BPM on Cloud
• BPM Platform as a Service (PaaS) environment on SmartCloud • Monthly per User subscription
Company A
Company B
Passport Advantage offering Subscription based BPM environment
BPM end user per Month pricing Includes designers/authors seats
BPM cloud environment that is secure and scalable Process Center development environment Stand-alone test server environment Highly available pilot/production server environment
Includes BPM software + SmartCloud infrastructure + management services
Full capabilities of IBM BPM (IBM BPM Advanced) IBM managed BPM environment and Cloud infrastructure 24/7 customer support Available globally on IBM’s SmartCloud Enterprise data
centers in NA, LA, Europe
BPM
BPM
17
Collaborative Decision GovernanceDecisions Exposed to Mobile Applications
Enhanced Support for Enterprise Integration
Instant. Seamless. Insightful.
IBM Operational Decision Manager V8.5Release highlights
© 2013 IBM Corporation
IBM ODM v8.5 – Spring 2013
18
Decision Governance Framework
ODM Virtual Application
Pattern
Support for PL/1
REST InterfaceAnd
Worklight Adapter
Native IIB Integration
MDMFiles
Sensors
Mobile
IIB EmbeddedDecisions Services
8.5
Embedded Decision Editors
for Web Pages/Apps
19
Decisions Exposed to Mobile Applications
New in
ODM v8.0
MobileREST API
Decisioning on pure mobile data like geo-location
Mobile application behavior managed by business rules
Business Decisions externalized from pure Worklight code
Instant
Seamless
Insightful
20
Streamlined Decisions Governance
New in
ODM v8.0
Governance &
CollaborationRelease management to encapsulate policy updates
Predefined activities to manage and control updates
Comprehensive work progression and role conceptsIn
stan
tSe
amle
ss
Insightful
Web2.0 – Web Page/App Embedded Decision Editors
Embed Rule Editors Anywhere, in any App
• Dojo Intellirule editor
• Decision Table Editor
Rules stored/run where they always are, in Decision Center/Server, in host application or in IIB (Integration Bus) using mainstream Embedded Rules APIs
Detailed and Documented sample explaining how to integrate ODM editing components inside host applications
Integration for
Cloud and Social
IBM Integration Bus – Embedded RulesAugments IBM Integration Bus (formerly WebSphere Message Broker)
IIB EmbeddedDecisions Services
• Improved ODM integration• Replacement of IAM 9 Support Pac
capabilities by New IIB capabilities• More capable and easier to use than
Java Compute Node
• Message Broker / IIB Toolkit users• New Mode of operation - use existing
tools to author and deploy simple business rules
• Improved integration with decisions authored in ODM tools
• Simple Joint Install and Configuration
• New ODM Rules pricing option for running in Broker environment to reduce costs
Integration
© 2013 IBM Corporation
Leverage IBM Worklight adapter sample to develop, test and deploy business rules applications for mobile devices.
Client device invocation enables end users to leverage decision services taking advantage of mobile specific features like geo-location and device information
Decision Server now provides a Representational State Transfer (REST) application programming interface (API) for ruleset execution
RESTful API and IBM Worklight Adapter for Mobile Application Invocation of Business Rules
Business Rules on the Go
© 2013 IBM Corporation
Mobile Adapter for Worklight
24
Mobile application behavior managed by business rules
Decisioning on pure mobile data like geo-location
© 2013 IBM Corporation
Abucreate a
Snapshot
John Create a
SnapshotAdamDeploy
On prod1
JohnRun a
Simulation
AdamDeploy
On prod2
Abu Run
UAT scenarios
Bea updateComprehensive
Discount
John CreateRoadsideDiscount
ODM provided access control to, and versioning of, decision service artifacts
ODM tracked most events occurring on a decision service and its artifacts (changes, updates, follow, collaborations, discussions, social streams)
YET
It provided exclusively granular version-based support to put these events into the context of “releases” and/or development activities performed by a team
It provided the versioning-based building blocks for lifecycle governance, but no automatic organization around releasing new rule projects.
Joe CreateComprehensiveBase Premium
John CreateRoadside
Base Premium
Abu DeployFor UAT
AdamCreate aBaseline
Bea updateComprehensive
Discount
John CreateRoadsideDiscount
Change Management Prior to ODM v8.5
Decision Governance Framework
© 2013 IBM Corporation
Abucreate a
Snapshot
John Create a
Snapshot
A BaselineIs automatically
created
JohnRun a
Simulation
AdamDeploy
On prod2
Abu Run
UAT scenarios
Joe CreateComprehensiveBase Premium
John CreateRoadside
Base Premium
Abu DeployFor UAT
Williams & Averellapprove
the release
Bea updateComprehensive
Discount
John CreateRoadsideDiscount
Release is Complete
Release is In Progress
AdamDeploy
on prod 1
PaulCreate aRelease
Release objectives are documented
To complete, a Release must be reviewed and approved
Release has status
Rule management activities occur in the context of a release
Release has an owner
All Changes and Deployments Now Relate to a Specific “Release”
Decision Governance Framework
© 2013 IBM Corporation
JoeCreate aSnapshot
A BaselineIs automatically
created
JohnRun a
Simulation
AdamDeploy
On prod2
Abu Run
UAT scenarios
Joe CreateComprehensiveBase Premium
John CreateRoadside
Base Premium
Abu DeployFor UAT
Williams & Averellapprove
the release
Bea updateComprehensive
Discount
John CreateRoadsideDiscount
Release is Complete
Release is In Progress
AdamDeploy
on prod 1
PaulCreate aRelease
Create Roadside Product
Update Comprehensive Product
User indicate when she/he is done working with an activity
Users to manage the activities they participate in, with new Work tab
Users author rules in the context of a change activity
Rule Authoring in Context: The Change Activity
Decision Governance Framework
© 2013 IBM Corporation
Decision Governance FrameworkReview and Audit using Timeline
Release Timeline
Activity Timeline
Rule Timeline
© 2013 IBM Corporation
Decision Governance Framework
Snapshots capture the content of a release or an activity at some point in time A number of snapshots are created automatically during the release life cycle
(release creation, activity completion, release completion, …)
Review and Audit using Snapshot Comparison
Rule versions are listed side by side
Click version to see content in a dialog
© 2013 IBM Corporation
Decision Governance FrameworkEasily Compare Rule and Decision Table Versions
© 2013 IBM Corporation
PL/I Language Support in z/OS
Deployment optionsWAS server on z/OSzRES server
Execution environmentsBatchCICSIMSWAS on z/OS
Expand Application Modernization Reach
© 2013 IBM Corporation
Increased Enterprise IntegrationAugments IBM Integration Bus (formerly WebSphere Message Broker)
IIB EmbeddedDecisions Services
• Improved ODM integration• Replacement of IAM 9 Support Pac
capabilities by New IIB capabilities• More capable and easier to use than
Java Compute Node
• Message Broker / IIB Toolkit users• New Mode of operation - use existing
tools to author and deploy simple business rules
• Improved integration with decisions authored in ODM tools
• Simple Joint Install and Configuration
• New ODM Rules pricing option for running in Broker environment to reduce costs
© 2013 IBM Corporation
Decision DiscoveryTranslation
Process Modeling & Discovery
Instant Seamless Insightful
New Capabilities in IBM Blueworks Live
© 2013 IBM Corporation
Decision Discovery
Collaborative, business-led discovery of
operational decisionsFacilitate up-front
communications and understanding
Graphically model decisions
Capture key characteristics
Collaborate with others
Track and review changes
Share documentation
Find interesting decisions and see where they’re used
Identify candidates for automation
© 2013 IBM Corporation
Decision Discovery: Decision Artifact
Export decision details to Excel
First class library artifact for decisions
Understand the processes and activities where each
decision is being used
Inventory and understand the decisions that you use to run your operations
© 2013 IBM Corporation
Decision Discovery: Decision DiagramVisualize the decomposition and components of each business decision
Start with a root decision / question to answer
Capture data inputs and outputs
Break down into sub-decisions
Based on the emerging Decision Model and Notation (DMN) standard from OMG
© 2013 IBM Corporation
Decision Discovery: Decision Properties
Leverage glossary to ensure consistency and
encourage reuse
Capture decision-specific detail properties
Gather key meta-data for better understanding of decisions
© 2013 IBM Corporation
Translation
38
English German French Italian Spanish Chinese Portuguese Japanese Korean
Users specify language preference
Artifact text displays in authored language
Service text is translated
Use your native language and engage others for multi-language collaboration
© 2013 IBM Corporation
IBM Integration Bus V9.0Connect FROM anywhere TO anywhere
Policy Driven Traffic ShapingUse policy-driven enforcement for operational awareness and control to maintain business critical services and avoid outages
Decision Services for RulesInform and invoke Rules, applying business intelligence to inflight data with built-in decision service nodes
Mobile Integration with IBM Worklight*Extend data from backend systems to mobile devices with push notifications and patterns for IBM Worklight
New and enhanced versionsIBM Integration Bus v9.0
IBM Integration Bus for z/OS, V9.0
IBM Integration Bus Standard for z/OS, V9.0
A lightweight, advanced ESB that enables the development of solutions to meet a diverse set of integration requirements.
*Initial IBM Worklight Patterns incorporated in 3Q’12
Client Value
What’s New?