Date post: | 22-Dec-2015 |
Category: |
Documents |
Upload: | grace-gaines |
View: | 220 times |
Download: | 1 times |
NIPPON EXPRESS
TEAM TEXASMay 23, 2008
OverviewOverview
Company Mission StatementCompany Mission Statement
Global Coverage and strengthGlobal Coverage and strength
Industry RankingsIndustry Rankings
Quality Control SystemsQuality Control Systems
Logistics PartnersLogistics Partners
Nippon Express Mission Nippon Express Mission StatementStatement
To be recognized by our customers as To be recognized by our customers as the first choice the first choice inin designing a designing a customized logistics solution.customized logistics solution.
To be “Best In Class” in the business To be “Best In Class” in the business of of multimodal multimodal and logistics.and logistics.
To To focus on customer satisfactionfocus on customer satisfaction to secure to secure long-term long-term business business relationships.relationships.
Global CoverageGlobal Coverageand and
StrengthStrength
Americas Established in 1962
Over 105 Offices, 74 Cities
Over 1,800 Employees
Asia established in 1972
Over 1,500 OfficesOver 50,000 Employees
Europe established in 1977Over 82 Offices, 42 Cities, 15
NationsOver 1,400 Employees
Worldwide Industry LeaderNo. 1 Carrier in Asia
Worldwide Revenues exceeding $14 Billion
HistoryHistory
HEAD OFFICE
BRANCH OFFICE
BRAZILMEXICO
CANADA
USA
USA (Cont.)PHL: PhiladelphiaPHX: PhoenixPIT: Pittsburgh RDU: RaleighROC: RochesterSAN: San DiegoSAV: Savannah
USAATL: AtlantaAUS: AustinBNA: NashvilleBOS: BostonCHI: ChicagoCLE: ClevelandCLT: CharlotteCMH: ColumbusCVG: CincinnatiDEN: DenverDFW: DallasDTT: DetroitELP: El PasoEWR: NewarkGSP: GreenvilleHFD: HartfordHOU: HoustonIND: IndianapolisLAX: Los AngelesLRD: LaredoLEX: LexingtonMFE: McAllenMIA: MiamiMKE: MilwaukeeMSP: MinneapolisMSY: New OrleansNYC: New YorkORL: OrlandoPDX: PortlandPHF: Newport NewsSAT: San Antonio
BRAZILRIO: Rio De JaneiroMAO:Manus SAO: Sao Paulo
MEXICOGDL: Guadalajara AGS : AguascalientesMEX: Mexico City MAN: ManzanilloMTY: Monterrey
CANADAYHZ: HalifaxYMQ:MontrealYTO: TorontoYVR: VancouverYYR: Calgary
SEA: SeattleSLC: Salt Lake CitySFO: San FranciscoSJU: San JuanSTL: St. LouisSYR: SyracuseDC: Washington
Nippon Express AmericasNippon Express Americas
• 62 Owned Offices in Northern America• Over 3,000,000 square feet of warehouse space
TMMTX
NEW OFFICE
NIPPON EXPRESS USA, INC.SAN ANTONIO OFFICE
Located in East Kelly Rail Port
7 Miles to TMMTX
Address:302 North Tayman St. STE200San Antonio, TX 78226Tel: 210-922-2114Fax:210-922-9492
http://www.nipponexpressusa.com
Contact Window:Naohide Yamada, Office ManagerNaoko Kleffman, Customer Service
TEXAS/MEXICO NETWORKTEXAS/MEXICO NETWORK
Nippon Express de MexicoNippon Express de Mexico
Nippon Express USANippon Express USA
Nippon Express EuropeNippon Express EuropeAUSTRIAVIE: Vienna
GERMANYCGN: KolnDUS: DusseldorfFRA: FrankfurtHAJ: Hannover HAM: HamburgMUC: MunchenNUE: NuremburgSTR: Stuttgart
IRELANDDUB: DublinORK: Cork
LUXEMBOURGLUX: Luxembourg
SPAINBCN: BarcelonaMAD: MadridVLC: Valencia
CZECHPRG: Prague
BELGIUMANR: AntwerpBRU: Brussels
FRANCEAlsaceLYS: LyonPAR: Paris
HUNGARYBUD: Budapest
NETHERLANDSAMS: AmsterdamRTM: RotterdamEIN: Eindhoven
PORTUGALLIS: LisbonOPO: Oporto
UKEMA: East MidlandsGLA: GlasgowLHR: LondonLUT: LutterworthMAN: ManchesterNCL: Newcastle
SWITZERLANDGVA: GenevaZRH: Zurich
SCANDINAVIAMahe Network
ITALYMIL: MilanROM:RomeTRN: Torino
HEAD OFFICE
BRANCH OFFICE
REPRESENTATIVE OFFICE
AGENT
• 45 Owned Offices in Europe• Over 3,000,000 sq. ft. of warehouse• Hub & Spoke Delivery System connects business areas in northern, southern, eastern, and western Europe
Nippon Express Asia and Nippon Express Asia and OceaniaOceania
HEAD OFFICE
BRANCH OFFICE
REPRESENTATIVE OFFICE
JOINT VENTURE
Over 8,000,000 square feet of warehouse space• Largest Transportation Company (by IATA revenue) in Pacific Rim• Class ‘A’ service provider in China
AUSTRALIAADL: AdelaideMEL: MelbourneSYD: Sydney
BANGLADESHDCA: Dhaka
CHINABJS: BeijingDLC: DalianCAN: GuanzhouHKG: Hong KongKHH: KaoshiungPVG: PudongSHA: ShanghaiSZX: ShenzhenTAO: QingdoaTSN: TianjinXMN: XiamenZHU: Zhuhai
INDIABLR: BangaloreBOM: MumbaiCCU: CalcuttaCOK: KochiDEL: New DelhiHYD: HyderbadIXE: MangaloreMAA: ChennaiNAG: NagpurTRV: Trivandrum
NEW ZEALANDAKL: Auckland
INDONESIAJKT: Jakarta
JAPAN2,200 Offices NationwideGlobal HQ at Tokyo
MALAYSIAIPH: IpohJHB: Johor BahruKUL: Kuala LumpurPEN: Penang
PAKISTANISB: IslamabadLHE: Lahore
PHILIPPINESCEB: CebuMNL: ManilaSFS: Subic Bay
SINGAPORESIN: Singapore
SOUTH KOREACNX: ChiangmaiPUS: PusanSEL: Seoul
SRI LANKACMB: Colombo
TAIWANKHH: KaohsiungTPE: TaipeiTXG: Taichung
THAILANDBKK: Bangkok
VIETNAMHAN: HanoiSGN: Ho Chi Minh
NEC HONG KONG
UNI SKY TIANJIN
NEC GUANGZHOU
HARBIN
UNI SKY CHANGCHUN
NEC NANGTONXI’AN
UNI SKY WUHAN
UNI SKY CHONQING
CHENGDU UNI SKY WUXI
UNI SKY SHENYANG
UNI SKY SHANGHAI
UNI SKY XIAMEN
UNI SKY NANJIN
UNI SKY SHENZHENNEC SHENZHEN
SHANGHAI EXPRESS
NEC SINOTRANS(DALIAN)
UNI SKY QINGDAO
NEC CARGO SERVICE SHENZHEN
NEC SUZHOU
NEC SHANGHAI
NEC ZHUHAI
NEC XIAMEN
HOHHOT
UNI SKY BEIJING UNI SKY YANTAI
UNI SKY NINGBO
UNI SKY FUZHOU
UNI SKY GUANGZHOU
UNI SKY DONGGUAN
UNI SKY HUIZHOU
NEC CHANGSHU
AGENT
NEC GROUP
UNI SKY EXPRESS
Nippon Express China NetworkNippon Express China Network
Nippon Express Global Presence and StrengthNippon Express Global Presence and Strength
Corporate sales exceed 14.7 Billion (USD)Corporate sales exceed 14.7 Billion (USD)2004 international air volume:2004 international air volume: 837,915 tons837,915 tons2004 international ocean volume:2004 international ocean volume: 420,350 tons420,350 tons
Largest international air supplier in AsiaLargest international air supplier in AsiaSecond largest international air supplier worldwideSecond largest international air supplier worldwideDiverse infrastructure and value added servicesDiverse infrastructure and value added services
Forwarding Forwarding services services Logistics Logistics Leading edge information systemsLeading edge information systemsQuality control systems and processesQuality control systems and processesDedicated account management teamDedicated account management team
In-House operations: 291 Locations, 33 NationsIn-House operations: 291 Locations, 33 NationsAgent network: 72 Locations, 31 NationsAgent network: 72 Locations, 31 Nations55,000 employees worldwide: 15,000 dedicated to Customer Service55,000 employees worldwide: 15,000 dedicated to Customer ServiceSuperior Global NetworkSuperior Global Network3PL warehousing and distribution at all major gateway locations3PL warehousing and distribution at all major gateway locationsMajor gateway operations at LAX, SFO, CHI, JFK, IAH, ATL, MIA, TYO, HKG, SIN, Major gateway operations at LAX, SFO, CHI, JFK, IAH, ATL, MIA, TYO, HKG, SIN, SHA, AMS, FRA, LUXSHA, AMS, FRA, LUX
Nippon Express Service Nippon Express Service CapabilitiesCapabilities
Forwarding International Air Cargo Airline charters International Ocean Cargo Domestic Marine (Japan) Trucking Service Railway Service Tour & Travel
Logistics Customs Brokerage Inventory Management Consulting (Nittsu Research Institute) Non-Resident Importation VMI/JIT Management Warehousing Heavy Haulage & Construction
B2B / B2C Pelican Jetpak
e-Commerce (At Home)
Financial Goods Procurement
Insurance Real Estate
Industry RankingsIndustry Rankings
Global Fortune 500Global Fortune 500
Global Fortune 500 2004 RankingGlobal Fortune 500 2004 Ranking
RankingRanking CompanyCompany CountryCountry Revenue (US$ Millions)Revenue (US$ Millions)
11 U.S. U.S. PostalPostal Service Service U.S.U.S. 68,529.068,529.0
22 Deutsche PostDeutsche Post GermanyGermany 46,651.346,651.3
33 United United ParcelParcel Service Service U.S.U.S. 33,485.033,485.0
44 A.P. Moller-A.P. Moller- Maersk GroupMaersk Group DenmarkDenmark 23,887.923,887.9
55 FedExFedEx U.S.U.S. 22,487.022,487.0
66 La PosteLa Poste FranceFrance 20,376.320,376.3
77 Japan PostJapan Post JapanJapan 17,430.817,430.8
88 Nippon ExpressNippon Express JapanJapan 14,757.514,757.5
Source : Global Fortune 500 Issue July, 26 2004 (Industry : Mail, Package, Freight Delivery)
World Top 10 IATA Forwarders in 2003World Top 10 IATA Forwarders in 2003
20032003
200200
22
CCompanyompany 2003 US$2003 US$BBnn 2003 2003 SSharehare 2002 2002 US$US$BBnn
2002 2002 SSharehare
WWORLD ORLD MARKETMARKET 25.3925.3900 100100.00.00 % % 23.6823.6800 100100.00.00 % %
11 (1)(1) Danzas (DHLDanzas (DHL)) 1.6861.686 6.64 %6.64 % 1.2621.262 5.32 %5.32 %
22 (3)(3) Nippon Nippon ExpressExpress 1.2841.284 5.06 %5.06 % 1.0731.073 4.53 %4.53 %
33 (2)(2) ExelExel 1.1101.110 4.37 %4.37 % 1.1681.168 4.93 %4.93 %
44 (6)(6) Kuehne & Kuehne & NagelNagel 0.8470.847 3.34 %3.34 % 0.6570.657 2.77 %2.77 %
55 (4)(4) SchenkerSchenker 0.8000.800 3.15 %3.15 % 0.7380.738 3.11 %3.11 %
66 (5)(5) Bax GlobalBax Global 0.7470.747 2.94 %2.94 % 0.6960.696 2.94 %2.94 %
77 (7)(7) PanalpinaPanalpina 0.6560.656 2.58 %2.58 % 0.6540.654 2.76 %2.76 %
88 (9)(9) KintetsuKintetsu 0.5930.593 2.43 %2.43 % 0.5240.524 2.21 %2.21 %
99 (8)(8) ExpeditorsExpeditors 0.5720.572 2.25 %2.25 % 0.6180.618 2.60 %2.60 %
1010 (11)(11) Fritz/UPSFritz/UPS 0.5650.565 2.22 %2.22 % 0.4560.456 1.92 %1.92 %
Top 10 IATA ForwardersTop 10 IATA Forwarders
#1 Asia Cargo Agent#1 Asia Cargo Agent
2004 Top 10 Cargo Agents in Asia2004 Top 10 Cargo Agents in Asia20042004 20032003 CompanyCompany Revenue (US$ Revenue (US$
Millions)Millions)
11 (1)(1) Nippon ExpressNippon Express 1,892.131,892.13
22 (2)(2) DHL (Danzas)DHL (Danzas) 1,083.111,083.11
33 (3)(3) ExelExel 875.07875.07
44 (5)(5) KintetsuKintetsu 699.65699.65
55 (6)(6) YusenYusen 683.25683.25
66 (4)(4) Bax GlobalBax Global 608.54608.54
77 (10)(10) ExpeditorsExpeditors 459.28459.28
88 (9)(9) Kuehne & NagelKuehne & Nagel 411.97411.97
99 (-)(-) PanalpinaPanalpina 393.28393.28
1010 (8)(8) SchenkerSchenker 380.46380.46
FORTUNE’s 2003List of the World’s Most Admired Companies
About FORTUNE
To compile the lists shown above, the Hay Group on behalf of Fortune magazine surveyed more than 10,000 directors, executives, and managers at 345 companies around the world. Each respondent was asked to rank the other companies in his or her industry on nine attributes, and the average of those scores was used to compile the industry and country lists.
3.82Royal Mail Group69
4.00Japan Postal Service78
4.01U.S.Postal Service97
4.03La Poste86
4.24Nippon Express55
5.32Dautsche Post44
8.28TPG33
7.57FedEx22
8.08United Postal Service11
Overall ScoreCompanyPrevious RankRank
From the March 3, 2003 Issue
Nippon Express is most admired freight forwarder in the world.
Global Most Admired CompaniesINDUSTRY: Delivery
FORTUNE Most Admired CompaniFORTUNE Most Admired Companieses
Figure 4: Figure 4: Top 3 Overall Freight ForwarderTop 3 Overall Freight Forwarder
Service Service ReliabiliReliabili
tyty RatesRatesTransit Transit TimeTime
Network Network CoveragCoverag
ee
CustomCustomer er
ServiceServiceTech / Tech / AdminAdmin
# of Top # of Top 3s3s
Nippon Nippon ExpressExpress 11 11 33 44 22 33 55
Expeditors Expeditors InternationalInternational 22 55 22 11 11 22 55
FedEx FreightFedEx Freight 33 77 11 22 44 11 44
Source: The International Logistics Quality InstituteSource: The International Logistics Quality Institute
Figure 3: Figure 3: Quality RankingsQuality Rankings
RankiRankingng Freight ForwarderFreight Forwarder
Weighted Weighted Avg. Avg.
ScoreScore
11 Nippon ExpressNippon Express 3.963.96
22Expeditors Expeditors
InternationalInternational 3.933.93
33 FedEx FreightFedEx Freight 3.913.91
44 KintetsuKintetsu 3.813.81
55 BAX GlobalBAX Global 3.693.69
66 Emery/MenloEmery/Menlo 3.673.67
77 ExelExel 3.593.59
88 UPS Freight/FritzUPS Freight/Fritz 3.583.58
99 EagleEagle 3.553.55
1010 Kuehne & NagelKuehne & Nagel 3.53.5
1111 Danzas/DHLDanzas/DHL 3.483.48
1212 PanalpinaPanalpina 3.423.42
Source: International Logistics Quality Source: International Logistics Quality InstituteInstitute
Details about the survey can be found under http://www.aircargoworld.com/features/1203_4.htm
Nippon Express Ranked #1in the 2003 Air Cargo Quality SurveyPerformed by the International LogisticsQuality Institute.
The results of this survey have been published in the October – December 2003 issued of Air Cargo World.Over 800 Air Freight Shippers participated in this survey, which included nearly 1,500 provider-specific assessments across A broad cross-section of users by industry type, spending level, regional focus, and shipment weight.
Air Cargo World Quality RankingsAir Cargo World Quality Rankings
Quality Control SystemsQuality Control Systems
Quality ControlQuality Control
ISO 9001: 2000 CertificationISO 9001: 2000 Certification
C-TPAT (Customs – Trade Partnership Against C-TPAT (Customs – Trade Partnership Against Terrorism) : Broker and Consolidation CertificationTerrorism) : Broker and Consolidation Certification
TAPA (Technology Asset Protection Association) : TAPA (Technology Asset Protection Association) : Warehouse Classification A CertificationWarehouse Classification A Certification
Pro-Active Time Definite Service ManagementPro-Active Time Definite Service Management
Root Cause Analysis (RCA)Root Cause Analysis (RCA)
Corrective Action Report (CAR)Corrective Action Report (CAR)
Global Track-Trace / Exception ReportingGlobal Track-Trace / Exception Reporting
Performance and Activity ReportsPerformance and Activity Reports
Performance and Activity ReporPerformance and Activity Reportt
Ability to develop reports based on customAbility to develop reports based on customer requirementer requirementReport may contain shipping details, sumReport may contain shipping details, summary, and graphs as appropriatemary, and graphs as appropriateShipping details may include all milestone Shipping details may include all milestone elementselements
0
200
400
600
800
1000
num
ber o
f shi
pmen
ts
50%55%60%65%70%75%80%85%90%95%100%
Series1 840 707 771 675 684 711 724 729 768 703 667 565
Series3 850 717 782 681 690 722 732 736 782 732 687 579
Series2 98.8 98.6 98.6 99.1 99.1 98.5 98.9 99.0 98.2 96.0 97.1 97.6
Jan-02
Feb-02
Mar-02
Apr-02
May-02
Jun-02
Jul-02
Aug-02
Sep-02
Oct-02
Nov-02
Dec-02
On Time
Ttl Shpts
On-Time %
Performance Summary ReportsPerformance Summary ReportsTotal 98.3 percent
0
20
40
60
80
100
120
140
160
Suppli
er F
ault
Docum
enta
tion
Carrie
r Fau
lt
Truck
Fault
Custo
ms
Delay
Weat
her/T
raffi
c
Receiv
ing P
roble
mTot
al
YTD Failures Month Failures
Failure Analysis ReportsFailure Analysis ReportsSample Company C
Nippon Express KPI Nippon Express KPI PerformancePerformance
KPI Current Target
On-Time Performance 98.3%99.0%
Damage Ratio .0029.0020
Delivery Accuracy 98.3%99.0%
Our Our VisionVision….….
We We believe in creating the customer focused believe in creating the customer focused design to be the logistics solution.design to be the logistics solution.
Leading the Leading the WWorld orld in in LLogistiogistic Dc Designesign
We We believe in creating the customer focused believe in creating the customer focused design to be the logistics solution.design to be the logistics solution.
Leading the Leading the WWorld orld in in LLogistiogistic Dc Designesign
Logistics PartnersLogistics Partners
Logistics PartnersLogistics Partners
Continental AirlinesContinental Airlines
Korean Air, Eva Air & China AirlinesKorean Air, Eva Air & China Airlines
Hanjin, K-Line, Maersk, Yang Ming, Evergreen, etc. Hanjin, K-Line, Maersk, Yang Ming, Evergreen, etc.
Texas Land & AirTexas Land & Air
Bee Trucking, LLCBee Trucking, LLC
Fiesta Warehousing & Distribution Co.Fiesta Warehousing & Distribution Co.
Thank You!!Thank You!!Thank You!!Thank You!!