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Avaya Aura Application Server 53002Using the Provisioning Client3

4

5

Release 3.06

NN42040-112, Document Revision: 04.BJ7 November 21, 20118

Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.DRAFTNovember 22, 20116:10 AM (UTC1.787Z)

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Avaya Aura Application Server 5300 Using the Provisioning Client November 21, 2011 3
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Contents

Chapter 1: Introduction...................................................................................................... 15Chapter 2: New in this release........................................................................................... 17

Features.................................................................................................................................................... 17Other changes........................................................................................................................................... 18

Chapter 3: Provisioning Cli ent fundamentals.................................................................. 25Provisioning Client overview..................................................................................................................... 25Recommended software and hardware requirements.............................................................................. 26Provisioning Client access........................................................................................................................ 27Provisioning Client administrative and provisioning tasks........................................................................ 27Provisioning Client layout.......................................................................................................................... 28

Provisioning portlets......................................................................................................................... 28Other provisioning mechanisms................................................................................................................ 29

Chapter 4: Provisioning Client securi ty............................................................................ 31Understanding administration and provisioning........................................................................................ 31Understanding provisioning roles and rights............................................................................................. 31

Limit access to a domain.................................................................................................................. 33System administrator provisioning role............................................................................................ 33

Provisioning rights and tasks.................................................................................................................... 34Password changes.................................................................................................................................... 40Password complexity rules........................................................................................................................ 41

Chapter 5: Domain management....................................................................................... 43Introduction to domains............................................................................................................................. 43

Default domain................................................................................................................................. 44Root domain..................................................................................................................................... 46Subdomain....................................................................................................................................... 46Foreign domain................................................................................................................................ 47

Multisite domain............................................................................................................................... 48Domain naming conventions and restrictions........................................................................................... 48Domain password policy........................................................................................................................... 49

Password policy association with domains...................................................................................... 49Changes to password policy domain associations........................................................................... 50Subscriber password validation........................................................................................................ 50Password policy validation after you move a subscriber from one domain to another..................... 51

Domain data copy..................................................................................................................................... 51Nodes........................................................................................................................................................ 52Gateways.................................................................................................................................................. 52Logical Entities.......................................................................................................................................... 53Services management.............................................................................................................................. 53Service profile and service set management............................................................................................ 54Resource management............................................................................................................................. 55LDAP synchronization (LDAP Sync)......................................................................................................... 55

LDAP synchronization functionality.................................................................................................. 56LDAP sync server configuration....................................................................................................... 57Server configuration......................................................................................................................... 58



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Schema configuration....................................................................................................................... 59Sync Filter option.............................................................................................................................. 61User Defaults for LDAP.................................................................................................................... 61Syncing Scheduler for LDAP............................................................................................................ 61Query Test Tool for LDAP................................................................................................................. 62

Hybrid routing............................................................................................................................................ 62User management..................................................................................................................................... 63

Managing user functions.................................................................................................................. 63Converged Desktop services and users configuration..................................................................... 63Mailbox usage reports...................................................................................................................... 65

SIP clients................................................................................................................................................. 65Voice Mail servers provisioning................................................................................................................. 66

Voice mail server types.................................................................................................................... 66Mobile Converged Desktop provisioning.................................................................................................. 67Service nodes configuration...................................................................................................................... 67Telephony routes configuration................................................................................................................. 67Border Control Point 7000 Series provisioning......................................................................................... 68Hotline....................................................................................................................................................... 68

Hotline modes.................................................................................................................................. 68Hotline indicators.............................................................................................................................. 69

Malicious Call Trace.................................................................................................................................. 69TDM Message Waiting Indicator............................................................................................................... 70Location management.............................................................................................................................. 70

Create a domain default location...................................................................................................... 71Add, modify, or delete a location...................................................................................................... 71Associate a user with a location....................................................................................................... 72Assign a default location for an Avaya IP Deskphone...................................................................... 72Foreign domains location................................................................................................................. 73

Service interactions................................................................................................................................... 74

Interactions when assigning multiple services................................................................................. 74Chapter 6: Avaya Media Server application management.............................................. 79Chapter 7: Provisioning for telephony routing and translations.................................... 81

Telephony routing concepts...................................................................................................................... 81Subdomains..................................................................................................................................... 81Class of Service............................................................................................................................... 82AS 5300 Session Manager routing stages....................................................................................... 83

Configuring translation for one system..................................................................................................... 83Configuring translation for two systems.................................................................................................... 84Telephony routing terminology.................................................................................................................. 88

Route lists......................................................................................................................................... 88Routes.............................................................................................................................................. 90

Sample dial plan for telephony routes....................................................................................................... 91Provisioning domains, subscribers, and COS.................................................................................. 91Example dial plan assignments........................................................................................................ 92Dial plan description......................................................................................................................... 93Associating COS and the route........................................................................................................ 94

Configuring Access Gateway Control Function........................................................................................ 94



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Configuring Interop Profile........................................................................................................................ 95Chapter 8: Administrative user management procedures.............................................. 97

Starting the Provisioning Client................................................................................................................. 97Configuring a new Provisioning Client role............................................................................................... 98Copying Provisioning Client roles............................................................................................................. 99Changing the password for the Provisioning Client admin account.......................................................... 100Modifying a Provisioning Client role.......................................................................................................... 101Deleting a Provisioning Client role............................................................................................................ 102Configuring a new Provisioning Client Admin........................................................................................... 102Listing Provisioning Client users............................................................................................................... 104Deleting a Provisioning Client user........................................................................................................... 104Listing and deleting inactive Admin accounts........................................................................................... 105Resetting an administrator password........................................................................................................ 105Recovering a session after it times out..................................................................................................... 106Using the online help................................................................................................................................ 107Exiting the Provisioning Client................................................................................................................... 107

Chapter 9: Domain management procedures.................................................................. 109Creating the default Demo domain........................................................................................................... 109Configuring a multisite domain.................................................................................................................. 110

Subscriber Lookup and Routing....................................................................................................... 111Configuring a root domain with defaults.................................................................................................... 112Configuring a subdomain.......................................................................................................................... 113Copying services and profiles to a new domain........................................................................................ 114Copying service sets to a new domain..................................................................................................... 114Copying routable services to a new domain............................................................................................. 115Modifying an existing domain.................................................................................................................... 115Defining the default Personal Agent URL properties................................................................................ 116Deleting a local domain or subdomain...................................................................................................... 117Configuring domain locales....................................................................................................................... 118

Adding a network identifier to a domain.................................................................................................... 118Chapter 10: Foreign domain management procedures................................................... 121Adding a foreign domain........................................................................................................................... 121Listing or modifying a foreign domain....................................................................................................... 122Deleting a foreign domain......................................................................................................................... 123

Chapter 11: SIP client provisioning................................................................................... 125Adding a SIP device.................................................................................................................................. 125Adding multiple SIP devices...................................................................................................................... 125Modifying a SIP device.............................................................................................................................. 126Deleting a SIP device................................................................................................................................ 127

Chapter 12: Password policy procedures........................................................................ 129Adding a subscriber password policy........................................................................................................ 129Assigning a subscriber password policy to a domain............................................................................... 133Listing, modifying, or deleting a subscriber password policy.................................................................... 134Modifying per-user password policies....................................................................................................... 138

Modifying per-user password policies job aid................................................................................... 138Subscriber Audit........................................................................................................................................ 139

Enabling or disabling Password Expiry Audit................................................................................... 139



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Border Control Point 7000 Series provisioning procedures...................................................................... 183Creating a new collection of routable locations................................................................................ 183Adding a routability group................................................................................................................. 183Listing a Routability Group............................................................................................................... 183

Miscellaneous Groups service configuration............................................................................................ 184Provider Managed Clients service configuration....................................................................................... 184Ring Tone service configuration................................................................................................................ 184

Creating ring tones........................................................................................................................... 184Listing, modifying, or deleting ring tones.......................................................................................... 185Configuring ring tone profiles........................................................................................................... 186Listing, modifying, and deleting ring tone profiles............................................................................ 187Assigning ring tone profiles to a domain.......................................................................................... 187

Security service configuration................................................................................................................... 188Configuring the Media Security Profile for a domain........................................................................ 188Configuring Signaling Security for a domain.................................................................................... 190

Status Reasons service configuration....................................................................................................... 191Configuring domain status reasons.................................................................................................. 191Viewing a status reason................................................................................................................... 192Deleting a status reason................................................................................................................... 192

Configuring TR87 Client Control............................................................................................................... 193Assigning resources for TR87 Client Control................................................................................... 193Assigning the TR87 Client Control profile to a Domain.................................................................... 194Setting up the TR87 Client Control profile........................................................................................ 194Assigning TR87 Client Control to a Domain..................................................................................... 196Assigning TR87 Client Control to users........................................................................................... 196

Treatments service configuration.............................................................................................................. 197Assigning a pool to a domain or subdomain.................................................................................... 197Treatment Media Management........................................................................................................ 199Adding announcement files to the servicing pool............................................................................. 202

Configuring treatments for Call Screening....................................................................................... 203Configuring treatments for Destination Code Controls..................................................................... 204Configuring treatments for Malicious Call Trace............................................................................... 206Configuring treatments for Vertical Service Codes........................................................................... 207

User Routing service configuration........................................................................................................... 209Adding a static route......................................................................................................................... 209Assigning the Charge ID to a user................................................................................................... 210

Vertical Service Code service configuration.............................................................................................. 211Provisioning Vertical Service Codes................................................................................................. 211Creating a Vertical Service Codes PIN for a user............................................................................ 212

Assigning the SIP PBX service to a domain............................................................................................. 213Assigning the SIP PBX service to a user job aid.............................................................................. 214

Assigning the SIP Line service to a user.................................................................................................. 214Assigning the SIP Line service to a user job aid.............................................................................. 215

Provisioning PSI Distribution for a domain................................................................................................ 215Chapter 16: Service set procedures.................................................................................. 217

Adding a service set.................................................................................................................................. 217Listing and modifying service sets............................................................................................................ 218



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Deleting a service set................................................................................................................................ 218Chapter 17: User services management procedures...................................................... 221

Configuring system profiles for services................................................................................................... 222Copying service profiles............................................................................................................................ 231Listing, modifying and deleting system profiles......................................................................................... 232Assigning or removing a system profile from a domain............................................................................ 232Assigning services to a domain................................................................................................................. 233Listing and modifying user system profile and user profile....................................................................... 234Ad Hoc Conferencing service configuration.............................................................................................. 235

Configuring Ad hoc audio conferencing service ............................................................................... 235Configuring routable services information for Ad Hoc audio conferencing....................................... 236Assigning Ad Hoc Conferencing service to a domain...................................................................... 237Assigning Ad Hoc Conferencing service to a user........................................................................... 237

Advanced Screening service configuration............................................................................................... 238Configuring the Advanced Screening service.................................................................................. 239Assigning the Advanced Screening service to a user ...................................................................... 240

Allowed Clients service configuration....................................................................................................... 240Configuring the Allowed Clients service........................................................................................... 240Assigning the Allowed Clients service to a domain.......................................................................... 241Assigning the Allowed Clients service to a user............................................................................... 242

Call Forward Variants service configuration.............................................................................................. 243Configuring the Call Forward Variants service profile....................................................................... 243Assigning the Call Forward Variants service profile to a domain...................................................... 244Assigning the Call Forward Variants service profile to a user.......................................................... 244

Call Grabber service configuration............................................................................................................ 245Assigning Call Grabber service to a domain.................................................................................... 246Assigning resources for Call Grabber.............................................................................................. 246Configuring the Call Grabber service profile.................................................................................... 246Assigning the Call Grabber service profile to a domain................................................................... 247

Assigning the Call Grabber service to users.................................................................................... 248Assigning the Call Grabber service profile to a user........................................................................ 248Adding Call Grabber feature translation triggers in a domain.......................................................... 249

Call Park service configuration.................................................................................................................. 250Configuring the Call Park service..................................................................................................... 250Assigning the Call Park service to a domain.................................................................................... 251Assigning the Call Park service to a user......................................................................................... 251

Call Pickup................................................................................................................................................ 252Call Return service configuration.............................................................................................................. 253

Configuring the Call Return service.................................................................................................. 253Assigning the Call Return service to a user..................................................................................... 254

Call Type Based Screening service configuration..................................................................................... 254

Configuring Call Type Based Screening service.............................................................................. 254Defining the Call Type for a domain................................................................................................. 255Assigning the Call Type Based Screening service to a domain....................................................... 256Assigning the Call Type Based Screening service to a user............................................................ 257

Calling Line ID Restriction service configuration....................................................................................... 258Configuring the Calling Line ID Restriction service.......................................................................... 258



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Assigning the Calling Line ID Restriction service to a domain......................................................... 259Assigning the Calling Line ID Restriction service to a user.............................................................. 260

Configuring the Client Collaboration service............................................................................................. 260Converged Desktop service configuration................................................................................................ 261

Provisioning a Service DN for Converged Desktop service............................................................. 261Defining the Out of Band REFER Access Codes for Converged Desktop service..... ..................... 262Assigning the Equal Access prefix data for Converged Desktop service......................................... 263Configuring Converged Desktop services for a user........................................................................ 264

Core Services Session Manager profile configuration.............................................................................. 266Configuring the Core Services Session Manager profile.................................................................. 266Assigning the Core Services Session Manager profile to a domain................................................. 267Assigning the Core Services Session Manager profile to a user..................................................... 267

Configuring the Deny All Calls service...................................................................................................... 268Configuring the Direct to Gateway service................................................................................................ 269Configuring Hot Line service..................................................................................................................... 270Configuring routable services information for IM Chat.............................................................................. 271Configuring Low Bandwidth Link............................................................................................................... 272Configuring Media Portal Service.............................................................................................................. 272Configuring Multiple Attendants service.................................................................................................... 273Configuring Meet Me Conferencing service.............................................................................................. 273Configuring routable services information to a Mobility Gateway............................................................. 277Defining the match criteria for the advanced address book...................................................................... 277E911 Options service configuration........................................................................................................... 278

Adding an emergency number......................................................................................................... 278Configuring the E911 service............................................................................................................ 279Assigning the E911 system parameter............................................................................................. 280Assigning the Emergency Calling Service........................................................................................ 280Creating or modifying an enterprise ERL......................................................................................... 281Creating or modifying a residential ERL........................................................................................... 282

Deleting an ERL............................................................................................................................... 283Capturing ERL additions, deletions and modifications..................................................................... 285Assigning the E911 Options service to a user.................................................................................. 285

Hunting and Hunt Groups......................................................................................................................... 286Malicious Call Trace service configuration................................................................................................ 286

Adding Malicious Call Trace translation triggers in a domain........................................................... 286Assigning domain data for the Malicious Call Trace service............................................................ 287Assigning Malicious Call Trace service to a user............................................................................. 288

Mobile Extension service configuration..................................................................................................... 289MLPP service configuration...................................................................................................................... 289

MLPP configuration procedures....................................................................................................... 290Creating custom network domains................................................................................................... 292

Deleting custom network domains................................................................................................... 293Creating an MLPP namespace........................................................................................................ 293Configuring MLPP feature translation.............................................................................................. 295Configuring DSCP marking for the MLPP service............................................................................ 296Creating an MLPP profile................................................................................................................. 297Assigning an MLPP profile to a domain........................................................................................... 299



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Assigning the MLPP service to a domain......................................................................................... 299Configuring a global diversion destination........................................................................................ 300Configuring MLPP domain data....................................................................................................... 301Assigning an MLPP profile to a user................................................................................................ 302Modifying network domain of an existing MLPP namespace........................................................... 302

Multiple Call Restriction service configuration........................................................................................... 304Defining Multiple Call Restriction...................................................................................................... 304Assigning Multiple Call Restriction service to a domain................................................................... 305

Multiple Register service configuration..................................................................................................... 305Configuring the Multiple Register service......................................................................................... 305Assigning the Multiple Register service to a domain........................................................................ 306Assigning the Multiple Register service to a user............................................................................. 307

Music On Hold service configuration......................................................................................................... 307Configuring access to the logical entity for Music On Hold conferencing......................................... 308Music on Hold Media Management.................................................................................................. 309

Network Call Logs service configuration................................................................................................... 312Configuring the Network Call Logs service...................................................................................... 313Assigning the Network Call Logs service to a domain..................................................................... 313Assigning the Network Call Logs service to a user.......................................................................... 314

Network Call Waiting Disable service configuration.................................................................................. 315Configuring the Network Call Waiting Disable service..................................................................... 315Assigning the Network Call Waiting Disable service to a domain.................................................... 316Assigning the Network Call Waiting Disable service to a user......................................................... 316

PBX Communicator service configuration................................................................................................. 317Personal Ringback Tones service configuration....................................................................................... 317

Configuring a user with Personal Ringback Tones........................................................................... 317Configuring access to Personal Ringback Tones routable services information.............................. 319

Presence service configuration................................................................................................................. 320Configuring the Presence service.................................................................................................... 320

Assigning the Presence service to a domain................................................................................... 321Assigning the Presence service to a user........................................................................................ 322Provisioning Short Dialing Codes............................................................................................................. 323Quality of Service configuration................................................................................................................ 324

Configuring the QoS service............................................................................................................ 324Assigning the QoS service to a domain........................................................................................... 325Assigning the QoS service to a user................................................................................................ 325

Routable services information configuration for Meet Me Audio Conferencing........................................ 326Configuring access to the logical entity for Meet Me audio conferencing........................................ 326Creating an alias for Meet Me audio conferencing........................................................................... 327

Routable services information configuration for the Music on Hold (MOH) feature.................................. 327Configuring Service Capabilities Interaction Manager.............................................................................. 328

Selective Call Reject service configuration............................................................................................... 328Configuring the Selective Call Reject service................................................................................... 328Assigning the Selective Call Reject service to a domain.................................................................. 329Assigning the Selective Call Reject service to a user...................................................................... 330

Teen Service configuration........................................................................................................................ 331Assigning Teen Service to a domain................................................................................................ 331



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Creating a Teen Service group......................................................................................................... 331Assigning Teen Service Ring Tone to a user.................................................................................... 333

TDM Message Waiting Indicator service configuration............................................................................. 334Configuring a system profile for the TDM MWI service.................................................................... 334Assigning a system profile for the TDM MWI service to a domain................................................... 335Assigning a system profile for the TDM MWI service to a user........................................................ 335

Configuring UCC Short Message Service................................................................................................. 336Configuring UCC Short Message Service job aid............................................................................ 336

Uniform Call Distribution service............................................................................................................... 337Routable services information configuration for Unified Communication service..................................... 337

Configuring access to the logical entity for Unified Communications............................................... 337Creating a message retrieval alias for Unified Communications...................................................... 338Creating an express messaging alias for United Communications.................................................. 339

Video service configuration....................................................................................................................... 339Configuring the Video service........................................................................................................... 340Assigning the Video service to a domain.......................................................................................... 341Assigning the Video service to a user.............................................................................................. 342

Voice mail configuration............................................................................................................................ 342Configuring the voice-mail server host............................................................................................. 343Adding a SIP-based voice-mail server............................................................................................. 344Adding a trunk-based voice-mail server........................................................................................... 345Adding a line-based voice-mail server............................................................................................. 347Adding a prefix-based voice mail server.......................................................................................... 348Configuring the Voicemail service profile......................................................................................... 349Assigning the Voicemail service profile to a domain........................................................................ 350Assigning the Voicemail system profile to a user............................................................................. 351Assigning a voice-mail server to a user............................................................................................ 352Listing, modifying, and deleting a voice-mail server......................................................................... 353

Chapter 18: Subscriber management procedures........................................................... 355

Adding a user to a domain or a subdomain.............................................................................................. 355Listing and modifying users....................................................................................................................... 358Listing and deleting inactive subscribers.......................................................................................... 361

Changing user password.......................................................................................................................... 362Assigning services to a user..................................................................................................................... 363Using the Actions tab to modify a user..................................................................................................... 364Configuring the Personal Agent on behalf of a user................................................................................. 365Adding aliases and directory numbers for a user...................................................................................... 366Moving users between domains............................................................................................................... 367

Chapter 19: Enterpr ise LSC management procedures.................................................... 371RSU Services Session Manager profile configuration.............................................................................. 371

Configuring the RSU Services Session Manager profile.................................................................. 372

Assigning the RSU Services Session Manager profile to a domain................................................. 373Assigning the RSU Services Session Manager profile to a user...................................................... 373

Assigning an enclave to a subdomain...................................................................................................... 374Chapter 20: Avaya Media Server application management procedures........................ 375

Finding a Meet Me user by access code.................................................................................................. 375Finding an active Meet Me conference by access code........................................................................... 376



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Finding an active Meet Me conference by domain................................................................................... 376Chapter 21: Translations configuration procedures........................................................ 377

Telphony route configuration..................................................................................................................... 377Configuring telephony routes class of service information............................................................... 377Adding a telephony route................................................................................................................. 378Listing a telephony route.................................................................................................................. 380

Adding a route list..................................................................................................................................... 380Listing, modifying, and deleting a route list............................................................................................... 381Assigning a number qualifier for a domain................................................................................................ 382Using the Translation Tool......................................................................................................................... 383Assigning pretranslations for a domain..................................................................................................... 384

Chapter 22: Time zone management procedures............................................................ 385Creating a new time zone......................................................................................................................... 385Selecting a time zone................................................................................................................................ 385

Configuring times zones in the United States.................................................................................. 386Modifying or deleting a time zone............................................................................................................. 387

Chapter 23: Example of Configuring the Presence service............................................ 389

Chapter 24: World Wide Numbering and Dial Plan reference......................................... 393Digit format................................................................................................................................................ 393Four-digit dialing........................................................................................................................................ 395Seven-digit dialing..................................................................................................................................... 39610-digit dialing........................................................................................................................................... 396PSTN dialing from within DSN.................................................................................................................. 397Class of Service........................................................................................................................................ 397Route Code Usage.................................................................................................................................... 398

Index..................................................................................................................................... 399



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1

Chapter 1: Introduction2

This document supports the Avaya Aura Provisioning Client user interface. Use the Provisioning Client to3perform administration and security tasks.4

In this document, the term system refers to Avaya Aura Application Server 5300.5

Not all functions described in this document are supported by Avaya Aura Application Server 5300. For 6information about supported features, see Avaya Aura Application Server 5300 Overview,7NN42040-100 .8

Navigation9

Provisioning Client fundamentals on page 2510

Provisioning Client security on page 3111

Domain management on page 4312

Avaya Media Server application management on page 7913

Provisioning for telephony routing and translations on page 8114

Administrative user management procedures on page 9715

Domain management procedures on page 10916

Foreign domain management procedures on page 12117

Password policy procedures on page 12918

Resource management procedures on page 14119

Service nodes configuration on page 14320

System services management procedures on page 14921

Service set procedures on page 21722

User services management procedures on page 22123

Avaya Media Server application management procedures on page 37524

Translations configuration procedures on page 37725

Time zone management procedures on page 38526

Example of Configuring the Presence service on page 38927

World Wide Numbering and Dial Plan reference on page 39328



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Introduction



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Other changes1Revision History2

November 2011 Draft 04.BJ. This document is issued to support Avaya Aura

Application Server 5300 Release 3.0. Updated the following section:

Multiple Register service configuration on page 305

Draft 04.BI. Updated the following section:

Assigning the Emergency Calling Service job aid on page 281

Draft 04.BH. Updated the following section:

Configuring MLPP feature translation on page 295

Draft 04.BG. Added the following sections:

Configuring MLPP feature translation on page 295

Configuring MLPP feature translation job aid on page 295

Configuring MLPP domain data on page 301

Configuring MLPP domain data job aid on page 301

October 2011 Draft 04.BF. This document is issued to support Avaya Aura


Configuring Destination Code Controls service on page 175

October 2011 Draft 04.BE. This document is issued to support Avaya Aura

Application Server 5300 Release 3.0.Fixed Help generation issues.

October 2011 Draft 04.BD. This document is issued to support Avaya Aura

Application Server 5300 Release 3.0.Updated the following sections:

Branding Media Management on page 154

Music on Hold Media Management on page 309

Treatment Media Management on page 199

September 2011 Draft 04.BC. This document is issued to support Avaya Aura

Application Server 5300 Release 3.0. Added the following chapter for Enterprise LSC:

Enterprise LSC management procedures on page 371

Draft 04.BB.

New in this release



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Added the following section:

Branding Media Management on page 154

Modifying network domain of an existing MLPP namespace onpage 302

Draft 04.BA.Updated the following sections:


Configuring Destination Code Controls service job aid onpage 176

Draft 04.AZ.Updated the following sections:

Music on Hold Media Management on page 30 9

August 2011 Draft 04.AY. This document is issued to support Avaya Aura

Application Server 5300 Release 3.0. Updated the following

sections:Treatment Media Management on page 199

Draft 04.AX. Updated the following sections:

Subscriber password policy parameters on page 130

Configuring the SLR LDAP schema job aid on p age 171

Treatment Media Management on page 199

Music on Hold Media Management on page 309

Draft 04.AW. Updated the following section:

Adding a user to a domain or a subdomain on page 355

Renamed Subscriber Location Routing (SLR) as Subscriber Lookup and Routing (SLR).

Renamed various source files to support Help o utputs.

Added the following sections to support help outp uts:

Subscriber Lookup and Routing on page 111

Call Pickup on page 252

Hunting and Hunt Groups on page 286

Draft 04.AV. Added or updated the following sections:

Treatment Media Management on page 199 (Several newprocedures.)

Moving subscribers between domains job aid on page 368

Draft 04.AU. Added or updated the following sect ions:

MLPP configuration procedures on page 290

Creating custom network domains on page 292

Other changes



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Creating custom network domains job aid on page 292

Deleting custom network domains on page 293

Creating an MLPP namespace job aid on page 294

July 2011 Draft 04.AT. This document is issued to support Avaya Aura

Application Server 5300 Release 3.0. Updated the followingsections:

Domain password policy on page 49

Assigning a subscriber password policy to a domain onpage 133

Adding a user to a domain or a subdomain job aid on page 356

Draft 04.AS. Edited the following sections:

Password policy association with domains on page 49


Draft 04.AR. Removed references to IP Client Manager (IPCM).Added the following sections:

Configuring treatments for Destination Code Controls onpage 204

Configuring treatments for Destination Code Co ntrols job aid onpage 205

Treatment names and causes for DCC on page 206

Draft 04.AQ. Updated the following section:

Subscriber password policy parameters on pag e 130

Draft 04.AP. Updated the following section:


Enabling or disabling Password Expiry Audit on page 139

Draft 04.AO. Added the following section:

Listing and deleting inactive subscribers on pag e 361

Draft 04.AN. Updated the following section:

Password policy procedures on page 129, inclu ding the additionof a procedure Modifying per-user password policies , andcorrection of various values on the per-domain password policiespage, and correction of the audit names.

New in this release



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June 2011 Draft 04.AM. This document is issued to support Avaya Aura


Configuring system profiles for services job aid on page 223

Draft 04.AL. Updated the following sections:

Configuring a new Provisioning Client Admin job aid onpage 103


Draft 04.AK.Draft 04.AJ. Updated the following sections:

Provisioning Client layout on page 28

Domain management on page 43

SIP clients on page 65

Changing the password for the Provisioning Cli ent adminaccount on page 100

Listing and deleting inactive Admin accounts on page 105

Adding a network identifier to a domain on pag e 118

Listing or modifying a foreign domain on page 122

Assigning a domain to a node on page 145


Listing and modifying users on page 358

Removed the chapter IP Client Manager provisioningprocedures .

May 2011 Draft 04.AI. This document is issued to support Avaya Aura


Adding a user to a domain or a subdomain job aid on page 356

Draft 04.AHUpdated the following sections:

Provisioning Client layout on page 28

Provisioning portlets on page 28

Adding a subscriber password policy job aid on page 130

Modifying the Subscriber password policy job a id on page 134

Draft 04.AGUpdated the following sections:


Modifying the Subscriber password policy job a id on page 134

Other changes



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April 2011 Draft 04.AF This document is issued to support Avaya Aura

Application Server 5300 Release 3.0.Added the following sections:

Subscriber Audit on page 139

Draft 04.AE. Updated the following sections:




Modifying the Subscriber password policy job aid on page 134

Draft 04.AD. Updated the following section:

Setting up the TR87 Client Control profile job aid on page 195

Draft 04.AC. Updated the following section:


February 2011 Draft 04.AB. This document is issued to support Avaya Aura

Application Server 5300 Release 3.0. This document includestechnical updates.Technical changes include changes to password policies for subscriber accounts and administrative user accounts, includingchanges to password aging, password, and the ability to restrict theuse of dictionary words or user names in passwords. Updates weremade to the following sections:




Modifying the Subscriber password policy job aid on page 134

Draft 04.AA. Added the following sections:


Configuring Destination Code Controls service job aid onpage 176

October 2010 Standard 03.02. This document is issued to support Avaya Aura

Application Server 5300 Release 2.1. Updated Configuring theVideo service job aid on page 340

October 2010 Standard 03.01. This document is issued to support Avaya Aura Application Server 5300 Release 2.1.

New in this release



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October 2010 Standard 02.04. This document is issued to support Avaya Aura Application Server 5300 Release 2.0. Updated Configuring theVideo service job aid on page 340

August 2010 Standard 02.03. This document is issued to support Avaya Aura Application Server 5300 Release 2.0. This document includes

technical updates.May 2010 Standard 02.02. This document is issued to support Avaya Aura

Application Server 5300.

April 2010 Standard 02.01. This document is issued to support Avaya Aura Application Server 5300 Release 2.0.

June 2008 Standard 01.01. This document is issued to support NortelApplication Server 5300 Release 1.0.

Other changes



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1

Chapter 3: Provisioning Client2fundamentals3

This section provides basic information about the Provisioning Client. It describes the administrative and4provisioning capabilities of this client. The section provides information about the following topics:5

Provisioning Client overview on page 256

Recommended software and hardware requirements on page 267

Provisioning Client access on page 278

Provisioning Client administrative and provisioning tasks on page 279

Provisioning Client layout on page 2810 Other provisioning mechanisms on page 2911

Provis ioning Client overview12This chapter provides an introduction to the Provisioning Client. The Provisioning Client is a13Web-based graphical user interface that you use to configure access and permissions for the14following system components:15

applications16 domains and subdomains (users, devices, telephony routes)17

system (applies to all domains)18

devices19

service nodes20

voice-mail servers21

services and service sets22

media portal23

password policy24

applications25

Based on the system configuration, users can access the Provisioning Client from anywhere26if the URL is publicly accessible, or they can access it only within a particular network if the IP27address or URL is not externally accessible. The Provisioning Client is a secure transaction28



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client. For more information, see Avaya Aura Application Server 5300 Overview,1NN42040-100 .2

The provisioning abilities visible to administrators in the Provisioning Client GUI depends on3the level of permissions (roles) assigned to their accounts.4

Recommended software and hardware requirements5Avaya recommends that the management PC (the PC at which you run the Provisioning Client)6meet the requirements described in the following table.7

Table 1: PC requirements for the Provisioning Client

Category Minimum requirement Recommended

Processor 200 MHz Pentium-class or

equivalent processor

300 MHz Pentium-class or

equivalent processor (or better)Free RAM No additional free RAM required

You must meet the minimummemory requirements of your browser. See your browser documentation for moreinformation.

No additional free RAM requiredYou must meet the minimummemory requirements of your browser. See your browser documentation for moreinformation.

Free hard disk space No additional hard drive spacerequired Your Web browser performs local caching of Webpages. See your browser documentation for moreinformation about the minimumdisk space requirements.

No additional hard drive spacerequired Your Web browser performs local caching of Webpages. See your browser documentation for moreinformation about the minimumdisk space requirements.

Mouse Optional Recommended

Video graphics card 800 x 600 @16bpp [65 536colors] VGA

1024x768 @16bpp [65 536colors] VGA or better

Sound card Not applicable Not applicable

Operating system Microsoft Windows 2000,Windows XP, or Server 2003

Network connectivity 56 Kbps modem 10Base-T or other fast network

connection, such as DigitalSubscriber Line (DSL), Cable,or LAN

Internet browser Netscape Communicator 7.0Microsoft Internet Explorer 6.0

Netscape Communicator 7.1 or better Microsoft InternetExplorer 6.0 or better

Provisioning Client fundamentals



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Provis ioning Client layout1Use the Provisioning Client Home page to access portlets, and search for users. You can open2one or more portlets, which appear in the main pane. The following figure shows the Home3portlet (Welcome to the Provisioning Client), which always remains open, and is maximized4automatically if you minimize any other portlet.5

6

Figure 1: Provisioning Client Home page7

Provisioning portlets8

The Provisi oning Client window contains the provisioning portlets. You can use the provisioning9portlets to control and configure access to various Application Server 5300 resources.10

After you perform an operation within a portlet, such as submitting a form, or adding, deleting,11and modifying data, a status message appears directly under the selected tab in the portlet.12The message indicates whether the operation succeeded or failed, and provides an13explanation if the operation failed. For an example, see Figure 2: Provisioning Client status14message on page 28.15

16

Figure 2: Provisio ning Client status message17

If a portlet has two levels of data (System, Domain, or User), the portlet provides a Home link.18For an example, see Figure 3: Home link on a Provisioning Client portlet on page 29. With19this link, you can navigate back to the top level of the portlet.20

Provisioning Client fundamentals



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1

Figure 3: Home link o n a Provisioning Client por tlet2

If you perform an action that is service-affecting, a Confirmation dialog box appears. To proceed3with the action, you must type your administrator password and click

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