NORTH SHORE WORKFORCE INVESTMENT BOARD

Annual Board Meeting May 9 , 2013

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Chair’s Report• State and Federal Budget realities for

FY2014 and beyond• FY 2014 Planning• New Grant – Workforce

Competitiveness Trust Fund award for Advanced Manufacturing

• WIB Association Annual Meeting

We put the North Shore to work!

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We put the North Shore to work!

NSWIB Youth Awards for FY2014 – 2016

• Process• Recommendations of Youth Pipeline

Committee• Board Vote

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We put the North Shore to work!

NSWIB Youth Awards for FY2014 – 2016 Process1.) RFP Released March 13th, 20132.) Bidder Conference March 28th

3.) Responses Due April 16th 4.) Review Committee Non-Price Proposal Meeting April 22nd

5.) Review Committee Price Proposal Meeting April 26th

6.) Recommendations for Youth Pipeline Committee Drafted April 26th

7.) Youth Pipeline Committee reviewed recommendations and finalized recommendation for Full Board Vote May 3rd.8.) Board Vote May 9th!

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We put the North Shore to work!

Proposals ReceivedOrganization Proposed Youth

Served (per year)Meeting Minimum Requirements for Review

Action Inc. 17 Out-of-School18 In-School

Yes

Catholic Charities North

40 Out-of-School Yes

College Application Education Project, Inc.

75 Out-of-School150 In-School

No, lacking experience with youth in the workforce development arena, no current documentation of partnership with local school district, sections missing from proposal

Girls Inc. 30 In-School Yes

North Shore CDC 15-30 In-School Yes, but did not have complete price proposal

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We put the North Shore to work!

NSWIB Youth Awards for FY2014 – 2016 Recommendations

Organization Amount Youth Served (per year)

Catholic Charities $200,000 40 Out-of –School

Action Inc. $160,000 12 Out-of-School13 In-School

Girls Inc. $78,000 25 In-School

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We put the North Shore to work!

NSWIB Youth Awards for FY2014 – 2016

Vote!

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We put the North Shore to work!

Workforce Systems Committee – New vision for our Career Centers – Mark Whitmore

VISION

The North Shore Career Centers, chartered by the North Shore Workforce Investment Board to provide the highest quality, workforce development

services to individuals and employers within the North Shore area, leading to economic self-sufficiency for individuals and strong human resource

choices for employers. The values under which we operate and bring this vision to fruition include the

following: We know who our customers are and have an innate respect for them.

We believe in high quality customer service that meets customer needs. We are responsible for seeking out, developing, and providing this service.

We are responsible to our funding sources and to our community.

We will serve the customer fully and completely

We put the North Shore to Work!

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SERVICE DEM

AND

Customers Served at the North Shore Career Centers

We put the North Shore to Work!

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2007 2008 2009 2010 2011 20120

1000

2000

3000

4000

5000

6000

7000

8000

9000

10000

Lynn Salem Gloucester

TRAININ

G IM

PACT

Results of Individualized Occupational Training 2012

People who complete individualized occupational training enter the workforce at nearly 2X the rate of those who do not receive training

WHAT?We put the North Shore to Work!

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Customers employed after receiving services

SERVICE DETAILS

Gloucester Access Point Total Customers – 3,038

Customers with Training Services –119Customers in Workshops – 1,166

Veteran Customer – 198Unemployment Insurance Walk-In – N/A

Full Service Center Salem Total Customers – 19,410

Customers with Training Services– 488Customers in Workshops – 13,060

Veteran Customers – 1,243Unemployment Insurance Walk-In - 50,570Full Service Center Lynn

Total Customers – 24,698Customers with Training Services– 534Customer in Workshops – 16,453Veteran Customers – 1,421Unemployment Insurance Walk-In - 41,705

Functional Service Map – 7-1-2010 through 3/31/13

*Business Services Unit – 3,710 (services cover all centers)

We put the North Shore to Work!

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REORG

ANIZATIO

N O

F SERVICE DELIVERY

We put the North Shore to work!

Realities of Current Status:Demand for our services continue to

growThe opportunity to receive training has a

large impact on a person’s ability to find employment.

Unfortunately, training funds will be greatly limited in the future.

A need exists to re-invent our service delivery mechanism.

Overhead costs reduce the funds available for training.

Potential service delivery “Access Points” are present in the community, e.g., public libraries and community-based organizations.

Technology presents new opportunities to expand service delivery options.

We put the North Shore to work!

TRAINING

OVERHEAD

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REORG

ANIZATIO

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F SERVICE DELIVERY

We put the North Shore to work!

Re-Invention Action Measures Underway:Significantly Reduce “Bricks and Mortar“ commitment in favor of

Consolidated Career Center and Community Access Points.Streamline the Administrative Staffing Patterns.Respect the travel patterns of our customers in developing service

delivery options.Reorienting existing frontline staff into teams to provide enhanced

core services that lead to jobs in our critical growth sectors.Identify and cross-train existing staff into teams that can deliver

training and services at remote locations on a regular basisUtilizing technology to improve access and reduce selected service

delivery costs.

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REORG

ANIZATIO

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F SERVICE DELIVERY

We put the North Shore to work!

Re-Invention Action Measures Underway:Consolidated Career Center Bid Request for Space currently

underwayWorkforce Systems Committee and Executive Committee – along

with staff – working with Space Planners to help design this new space to work in our new environment

Example:• Common Space for “Traveling” Staff• Flexible Space for Meetings and Workshops

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REORG

ANIZATIO

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F SERVICE DELIVERY

We put the North Shore to work!

North Shore Access Points for Workforce Development (described in meeting handout)

Partner organizations host WD staff for established periods of time during the week and receive:• Career assessment services• Job placement services such as networking groups,

workshops,• Counseling and financial support relating to workforce

training• Labor Market information and other sector-based servicesExamples of Access Points – libraries, public schools, non-profits agencies, etc.

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REORG

ANIZATIO

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F SERVICE DELIVERY

HOW can we change our Service Delivery? Status to date:

We put the North Shore to Work!

• Access Point Sites• Kiosk Sites

REORG

ANIZATIO

N O

F SERVICE DELIVERY

Making these changes allow us to maintain

training opportunities, reduce operating costs and broaden the impact of the services we can provide by

focusing our delivery on growth sectors and

bringing service delivery closer to customers.

Business

Community Partners

Job Seekers

We put the North Shore to Work!

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Skills Gap CommitteeOn-Line Learning Research

• Met with North Shore Community College and Salem State University staff as well…to learn about trends and data that local area post-secondary education is seeing

On-Line Job Posting Analytics• Reviewed 318 job posting in Manufacturing Industry including

occupational skills• Help Wanted On-Line is now available to WIB and Career

Center Staff

New GED Test • Beginning to research the new GED test (2014), impact on

students and education providers (Adult Basic Education and WIA Youth Vendors)

• Had meeting at Salem State with several ABE GED providers in the region to begin discussion of new GED test along with new College and Career Readiness standards set by DESE and Department of Higher Education.

We put the North Shore to Work -

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Partnership CommitteeMarketing Plan Update

• Update Labor Market Blueprint, WIB Brochure, and Sector Reports• Report to Legislature • Bi-monthly newsletter• Four editorials

New Partnership Development• Manufacturing

1. Four WIB Consortium• Life Sciences – potential in developing a consortium with these

companies

We put the North Shore to Work -

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Youth Pipeline Committee

Amp it Up Manufacturing Project• Partnership with North Shore Technology Council• Introduce Teachers to the North Shore Manufacturing Industry

WIA Youth RFP• Full Board will vote on proposals at May 9th meeting

F1rstJobs 2013• Received 30 responses from community based organizations

interested in hiring a teen for the summer• Will continue to seek out businesses to hire teen directly• YouthWorks funds from the State are being finalized• Fundraising efforts in place

We put the North Shore to Work -

NORTH SHORE WORKFORCE INVESTMENT BOARD

70 Washington StreetSuite 314 Salem, MA 01970Tel. 978.741.3805

www.northshorewib.com

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Next meetings:• Sept. 12, 20138:00AM• Nov. 14, 2013 8:00AM• Jan. 9, 2014 8:00AM• March 13, 2014 8:00AM• May 8, 2014 8:00AM